# Patient Rewards Hub — user reviews > 157 indexed App Store user reviews of Patient Rewards Hub by Culturello, Inc., rated 4.20/5 from 587 ratings. - Source: https://appshunter.io/ios/app/patient-rewards-hub/id962626763/reviews - App overview in markdown: https://appshunter.io/ios/app/patient-rewards-hub/id962626763.md - Rating breakdown: 5★ 405 · 4★ 59 · 3★ 37 · 2★ 15 · 1★ 71 ## What do users think of Patient Rewards Hub? Overall sentiment: positive **Pros** - 👍 Helpful for orthodontic patients - 🎁 Ability to earn rewards and gift cards - 💡 Encourages good dental hygiene habits - 🚀 Easy to use and navigate - 👍 Fun and engaging app experience **Cons** - 🐛 Occasional crashes and connectivity issues - 🔍 Difficulty redeeming points or accessing rewards - 🔌 Compatibility issues with certain devices - ⏱️ Slow performance and lagging - 📝 Inaccurate user information displayed **Commonly reported bugs** - Login screen freezing - Inability to access certain app features - Rewards not properly credited - Connectivity problems when trying to use the app - Incompatibility with newer iOS versions **Most requested features** - More games and contests to earn points - Improved rewards selection and redemption process - Better compatibility across all mobile devices - Faster app performance and responsiveness - Enhanced user profile and data management ## Newest reviews (17 of 157) ### 4/5 — Good for most part *2026-05-14, version 3.5.0* 👍 ### 5/5 — Hewo *2026-02-04, version 3.4.0* I like it cuz it give me money! ### 5/5 — W *2026-02-02, version 3.4.0* It’s such a cool app my son has got some points and can now buy gift cards!?!?! Like what that’s amazing ### 4/5 — Awesome app! *2026-01-11, version 3.3.0* This app includes free gift cards for people who need help keeping up with their hygiene. I would totally recommend this, but it’s got a little bit of lag, other than that, 4 stars!!! ### 5/5 — Easy to Use *2026-01-08, version 3.3.0* Useful app to keep my kid motivated at the orthodontist. Easy to use and navigate. ### 5/5 — So fun *2025-12-30, version 3.3.0* This app is so fun! I love playing and competing in the contests and earning points. I love that you can buy gift cards with your points, whereas you can’t in other apps. ### 5/5 — Price ortho *2025-12-30* Price orthodontics made me feel like I was at home because of how much care they had. They are really cool and don’t judge you. Price orthodontics are good but for some reason I have to wait 2 more years for my braces but I don’t care because they know what they are doing! ### 5/5 — Best game ever!!!!! *2025-11-19, version 3.3.0* This is the best thing ever it’s a big it’s a hard challenge. And there is so much to do with the app! ### 5/5 — Wow *2025-11-19, version 3.3.0* Love to keep track on points! ### 5/5 — Love this! *2025-10-14, version 3.3.0* I love the app because it is easy to use and very quick to open ### 5/5 — It’s great *2025-10-13, version 3.3.0* I like it because it runs really smoothly and fast and it gives rewards witch can never be bad right🩷 ### 5/5 — Nathaniel comes *2025-10-07, version 3.3.0* This is the best place ever I 100% with men going to they are the nicest people ever and probably the best orthodontist ever. ### 5/5 — Idk *2025-09-29, version 3.3.0* Idk ### 5/5 — Yes *2025-09-17, version 3.3.0* Amazing super good ### 3/5 — It’s okay *2025-09-15, version 3.3.0* This app is has its pros but when i try and see rewards the page is just blank and a notification will pop up sometimes when i open the app but its just blank and doesn’t have any writing on it ### 5/5 — Amazing! *2025-09-03, version 3.3.0* They are so fast and nice. I just got braces and they actually made it fun! I love going there! ### 5/5 — Best thing ever *2025-08-30* This is the best thing ever I bought some stuff with my point, but it signed me out and now it’s not letting me sign back in. I need help but it’s so fun. I love the play thing. Quiz it was so fun and I got points from from my orthodontists. I have bases and it’s fun. I got color on, but it is the best thing ever to play. I’ve been The survey, but it’s not letting me back in so I need help please. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad reviews *2026-05-02, version 3.5.0* I downloaded it and a week after it told me something was wrong and I couldn’t log back in ### 1/5 — Whoops! Something went wrong! *2026-03-02, version 3.4.0* The thing that went wrong was that that was literally the thing on my screen keeps saying! It’s really annoying and stressful because I’m about to get braces, and I want to be able to earn rewards. ### 1/5 — Hey *2026-01-22, version 3.4.0* Why is there no contests poping up on my app anymore? ### 1/5 — Broken! *2025-04-20, version 3.1.4* It does not work! ### 1/5 — New update has nowhere to redeem points! *2025-01-16, version 3.1.0* I have points to spend and there is nowhere on the new app for me to do that! Help please! ### 1/5 — Scam *2024-12-09, version 3.1.0* I redeemed my points for a $25 Walmart gift card and when it arrived the envelope was torn up at the top. I opened it and got it, out the back code was scratched and when I went to Walmart it said it had a balance of $1.08. So this is a scam. ### 1/5 — Unable to log in *2024-10-02, version 3.1.0* I had no issues with this app on my old phone. I’ve been inactive in it for a few months. Just downloaded it and tried to log in several times and it’s just a blank screen ### 1/5 — Bad system *2024-04-01, version 3.1.0* I ordered a ten dollar iTunes gift card over a week ago and still haven’t gotten anything. ### 1/5 — They won’t let me access the tab to get gift cards *2023-12-22, version 3.0.0* Everytime I open the app I have points I can’t use because I don’t see or find the tab for gift cards this is really incompatible for iphones ### 1/5 — problems with app *2023-06-06, version 2.3.2* The app is very bad. I’m not why but the app is VERY slow, and when I try to press a button from the home page, it says network error even though everything on my side is completely fine. Hope for it to be fixed ## Most praised reviews (10 highest-rated) ### 5/5 — Nice App *2026-07-01* Love how that it encourages kids or adults to take better care of their teeth, and they can earn points for gift cards, it’s something my daughter is excited about since learning about this with Valley Smiles Orthopedics. ### 5/5 — Patient rewards hub *2026-05-25, version 3.5.0* Patient rewards hub is super nice to track your points you can do tasks to earn points like contests or reviews or anything else that it tells you too rate it 5stars 😁 dr.Wille is super good and his team really gets the job done ### 5/5 — XP *2026-05-11, version 3.5.0* This is absolutely such an amazing app!! ### 5/5 — Best thing ever *2026-04-20, version 3.5.0* I love this app because every time I get my braces done I get points and can get gift cards like Amazon apple etc. Thank you for letting me use this app. Also I love how detailed the app is. ### 5/5 — Love it *2026-04-02* Gives you rewards for when you earn points, but they are kind of hard to earn ### 5/5 — I love this app❤️❤️❤️❤️ *2026-03-30, version 3.4.0* I love this app❤️❤️❤️❤️ ### 5/5 — So fun *2026-03-23* I love how they make it fun to brush and keep your teeth clean by using a rewards system it is a great way to get kids and adults to brush their teeth and have good hygiene. I think it is awesome that you are able to earn rewards such as gift cards,prizes and more. Thank you for your time. ### 5/5 — Awesome *2026-03-16, version 3.4.0* This is an amazing app! ### 5/5 — So far so good *2026-03-08, version 3.4.0* This dentist is amazing every one here is so nice and patient. It is so clean too! When getting my palette expander it actually expanded no scams or catches. This really is a good dentist ### 5/5 — It’s and amazing way to earn points and redeem gift cards for braces *2026-02-11, version 3.4.0* It’s and amazing way to earn points and redeem gift cards for braces :) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*