# PatientPORTAL by InteliChart — A HealthyOUTCOMES Solution

> Patient portal for secure communication and health record access with providers. (iPhone/iPad app by InteliChart LLC.)

- Source: https://appshunter.io/ios/app/patientportal-by-intelichart/id1336516464 (this page in markdown: same URL + `.md`)
- Developer: [InteliChart LLC](https://appshunter.io/developer/870512921)
- Category: Health & Fitness
- Price: Free
- Rating: 1.98/5 from 87 App Store ratings · 59 written reviews indexed
- Age rating: 12+
- Requires: iOS 11.0 · 57 MB
- Languages: English
- Released: 2018-06-06
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/patientportal-by-intelichart/id1336516464/reviews.md

## What is PatientPORTAL by InteliChart?

The PatientPORTAL App connects you, the patient, with your healthcare provider. The App enables you to view upcoming appointments and lab results, as well as send and receive secure messages for yourself and any dependents that you may have for easy communication with your provider. 

With PatientPORTAL, you can: 

-	Stay in touch with your provider using secure messaging
-	Easily manage dependent accounts   
-	View lab results, details, and history
-	View upcoming appointments 
-	Manage your account profile

To use the PatientPORTAL App you will need an account PIN, which you should have received from your provider. If you need assistance with your account PIN or require support for the App, please contact your healthcare provider directly.

## Key features

- Secure messaging with provider
- Manage dependent accounts
- View lab results and history
- View upcoming appointments
- Manage account profile

## Recent user reviews (10 of 59)

All indexed reviews: https://appshunter.io/ios/app/patientportal-by-intelichart/id1336516464/reviews.md

### 1/5 — Was working fine until the last few months

*2023-10-24*

This app worked great for me up until a month or so ago, now I can’t access mine or my children’s referrals/ authorizations from the messages. It continues to pull up the same message on the first page but the second page is current. The first page has all the information

### 1/5 — Attachments??

*2023-10-06*

I have several patient portal apps and all of them are richly functional. Looks like this app needs to be optimized for mobile devices. Also there is no way to attach a photo from the app!!
You have to log in to a browser online to get that feature. Please add this ability!!

### 1/5 — There is no way to cancel appointments

*2023-09-11*

This app is far from user friendly. I went so far as going to the company’s website to see if there was a way to cancel the appointment I made. The buttons they direct you to click on the website explanation literally do not exist in the app. It’s super frustrating.

### 1/5 — User (i.e. Doctor) adoption is key.

*2023-05-12*

Not sure if this is true for every medical org that uses this app, but in my area, the major medical group promotes the app…and then they never use it. Makes the app completely worthless. I came to North Carolina from Colorado - UC Health - which has an AMAZING app, fully integrated with their systems - I could email my doctor on it and have a response same day. My lab results were all visible. Meds all listed. My doctors could all read each other’s notes. I could schedule and cancel appts. This app *wants* to be that but will never be if the doctors and admin staff aren’t going to actually engage with their patients that way. Shame really. It’s the 21st century and North Carolina still feels like the 1980’s.

### 3/5 — Needs a lot of work

*2023-05-10*

I have My Chart and it is hands down better. I find My Chart easier to navigate and easier to see data.

### 1/5 — Embarrassment of an app

*2023-04-24*

For returning users, you are better off just starting a whole new account. I had to contact 4 different departments just to login in because this EMBARRASSMENT of an app was not recognizing my information. (which was correct the entire time btw) I ended up getting transferred to an I.T. Department just to hard reset my password. I am still not able to login through the app because it is still not recognizing my newly reseted password. I have to go online through safari just to have a chance at logging in, just to view lab results. By far the WORST APP I HAVE EVER ENCOUNTERED.

### 2/5 — Where are lab results?

*2023-04-06*

This new patient portal American Family Care uses is just blah. The old one on their website gave explicit information and everything was in one place. The app’s messaging feature is terrible and you cannot view your labs on the app, only the website.

### 1/5 — Medical mishaps

*2023-04-05*

My Dr. Of Neurology uses this to give a portal to give patients important information about their health and he deals with the brain. 
     Spent 15 hours trying to get information. Im recommending he change his portal.

### 3/5 — Update Please

*2023-03-23*

So far the app has been pretty good, but there is a flaw. The app doesn’t allow you to upload an attachment to your message. The only way around this is to go to the patient portal using your web browser. Please update this and I might give 5 stars.

### 1/5 — Can’t log in even if staff resets password??

*2023-03-11, version 1.4.16*

I thought the app was supposed to be helpful guess i was wrong the app itself needs a major update can’t do the bare minimum but shout out to everyone who made it past the login portion i sure wasn’t able to!

## Frequently asked questions about PatientPORTAL by InteliChart

### What does the PatientPORTAL app do?

The PatientPORTAL app allows you to connect with your healthcare provider. You can view upcoming appointments, check lab results, and send or receive secure messages for yourself and any dependents.

### How do I use the PatientPORTAL app?

To use the app, you will need an account PIN provided by your healthcare provider. Once you have your PIN, you can log in to access your health information and communicate with your doctor.

### Is the PatientPORTAL app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of subscription fees or in-app purchases.

### Who is the PatientPORTAL app for?

This app is designed for patients who want a convenient way to stay in touch with their healthcare providers and manage their personal health records, including appointments and lab results.

### What if I need help with my account PIN or the app?

If you require assistance with your account PIN or need support for the app, you should contact your healthcare provider directly. They are equipped to help you with any technical or account-related issues.

## Version history (last 2 releases)

### 1.4.18 — 2023-06-12

- Minor Bug fixes applied.

### 1.4.16 — 2023-01-18

- Updated messaging to set default font size.

## Apps similar to PatientPORTAL by InteliChart

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Blue Cross NC](https://appshunter.io/ios/app/blue-cross-nc/id392607223) | 4.3 (5,966) | Free | Health & Fitness |
| [Your Practice](https://appshunter.io/ios/app/your-practice/id819237883) | 3.2 (19) | Free | Health & Fitness |

## More apps by InteliChart LLC

- [Patient Portal](https://appshunter.io/ios/app/patient-portal/id6451454989)

All apps by InteliChart LLC: https://appshunter.io/developer/870512921

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*