# Patriot Federal Credit Union — user reviews

> 55 indexed App Store user reviews of Patriot Federal Credit Union by Patriot Federal Credit Union, rated 4.80/5 from 6,576 ratings.

- Source: https://appshunter.io/ios/app/patriot-federal-credit-union/id785642817/reviews
- App overview in markdown: https://appshunter.io/ios/app/patriot-federal-credit-union/id785642817.md
- Rating breakdown: 5★ 5,751 · 4★ 539 · 3★ 146 · 2★ 42 · 1★ 98

## What do users think of Patriot Federal Credit Union?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Efficient and convenient
- 🔒 Secure banking experience
- 💯 Great mobile banking app

**Cons**

- 🐛 App crashes and login issues
- ⏱️ Slow performance and response times
- 📱 Not user-friendly on mobile devices
- 🔍 Difficulty accessing account information

**Commonly reported bugs**

- App crashes immediately after launch
- Login validation frequently fails
- Mobile deposit feature not working
- Inability to transfer funds between accounts

**Most requested features**

- Ability to set up automatic payments
- Improved mobile deposit functionality
- Longer session timeouts for security
- Access to account statements and check images

## Newest reviews (11 of 55)

### 3/5 — Need password visible

*2026-07-01, version 5.16.114*

Need password visible before submitted.

### 2/5 — Change it back

*2026-06-03, version 5.16.114*

The new update makes the app look so ugly! Please change it back, I hate looking at it >:(

### 4/5 — Me gusta

*2026-06-03, version 5.16.114*

Me gusta esta página es fácil de revisar mi estado de cuenta

### 4/5 — New update

*2026-06-02, version 5.16.114*

A new look will always take some getting used to and you know no one likes change, but I feel like it is harder to see the separation or delineation of each day with this update

### 2/5 — Why has it not been fixed?

*2026-01-22, version 4.41.124*

I cannot see any mortgage information or payment history in the app anymore. Nothing was done when I reported it.

### 4/5 — Not user friendly

*2025-02-15, version 4.41.124*

Can not set up automatic payment.

### 3/5 — Problema con la app

*2024-07-24, version 4.41.124*

No puedo usar foto depósito y fui al banco y lo arreglaron y de nuevo me dice que no soy elegible

### 4/5 — PFCU Mobile is Great

*2024-07-12, version 4.41.124*

The only thing I don’t like is the short amount of time it allows you to go check on something before kicking you out and forcing you to login all over again.  Seems like two or three minutes would be enough time for security purposes.

### 2/5 — Not user friendly.

*2024-06-05, version 4.41.113*

It could be easier for the user to use.

### 5/5 — Efficient & User Friendly

*2023-10-13, version 4.41.113*

Great mobile banking app. Patriots app is very comprehensive and convenient.

### 5/5 — Patriot

*2023-08-28, version 4.41.113*

Easy to use!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Location

*2026-08-13, version 5.16.1141*

I have a loan with PECU that I would love to monitor with the app but I can’t use it unless I let the app have my location at least once You do not need my location for me to pay my loan

### 1/5 — New update

*2026-06-17, version 5.16.114*

Since the new update the app constantly freezes during log in

### 1/5 — Go back

*2026-06-03, version 5.16.114*

Do not like the new app. You can’t see the full name of transactions and it is not visible friendly. Go back to the old view

### 1/5 — Bad

*2026-06-02, version 5.16.114*

New update just downloaded no issues and now an error message and can’t access anything. 10/10 want the old system back.

### 1/5 — Won’t allow login, USELESS

*2026-03-02, version 4.41.124*

Cannot log into the app every time enter the name and password comes back with a connection Lost or error message making this app totally useless and unusable. I have deleted the app and re-downloaded but still no luck needs to be fixed ASAP!

### 1/5 — Not useful

*2025-03-01, version 4.41.124*

Not great

### 1/5 — Transfers

*2024-10-10, version 4.41.124*

It takes far too long to make transfers using this app

### 1/5 — Switching between platforms.

*2024-07-19, version 4.41.124*

All transactions and inquiries, including changes, should be available on the app.

### 1/5 — Update App: App Crashes Immediately

*2023-11-05, version 4.41.113*

The app doesn’t stay open for more than 2 seconds without crashing. Worked fine before this issue started

### 1/5 — TERRIBLE

*2019-03-01, version 4.6.1980*

Worst app ever!!! 100% recommend you get rid of patriot in general.It never lets me log in it always says my login is incorrect when I have never changed my password and now my account has been disabled😤not happy at all.DO NOT DOWNLOAD!!

## Most praised reviews (10 highest-rated)

### 5/5 — Hide and save

*2026-08-08, version 5.16.1141*

I love the hide account option. I know that if I KNOW how much I have saved, I’ll want to spend it. With the hide option, if I don’t see, I don’t know.

### 5/5 — Great customer service!

*2026-07-05, version 5.16.114*

The crew at the Chambersburg Lincoln way eat branch are the best hands down!  Always quick to answer any questions and solve any issues that I have had!  They get to know the customers by name which makes you feel welcome!
Thanks again 
Dottie Harding

### 5/5 — New APP is  great

*2026-06-08, version 5.16.114*

The improvement on the use ability of application is grand

### 5/5 — User friendly, really like the layout

*2026-05-25, version 4.41.124*

Great app, it’s one of the simplest but best banking app I’ve had. This is an honest review from someone who actually thinks this.

### 5/5 — It’s ok

*2026-01-13, version 4.41.124*

Very generic, looks like it was made in 2000

### 5/5 — Truly Impressed

*2025-01-03, version 4.41.124*

The app is easy to use; and I know if I have any issues, I can walk right into my local branch and the ladies there assist however possible to resolve the issue. Everyone of them is truly helpful, professional and give a full measure of respect to the members. They truly deserve my appreciation and because of them, Patriot FCU has earned my loyalty.

### 5/5 — A good bank

*2024-12-31, version 4.41.124*

This bank is the best bank I ever had

### 5/5 — Mobile Banking

*2024-07-22, version 4.41.124*

Having recently relocated to central PA, my nearest branch office is now located about an hour and half away. Mobile banking allows me to continue my banking relationship with Patriot Federal Credit Union. Five years ago a home equity loan from Patriot helped us purchase the home we are now living in.  Bill Pay makes paying bills a breeze and saves money on postage! I plan to be a Patriot customer for a long time!

### 5/5 — Good work

*2024-07-13, version 4.41.124*

Keep up the good work

### 5/5 — Great M.Os .

*2024-04-07, version 4.41.113*

Service was fast and done with a smile.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
