# Patterns for POGO Automatic® — user reviews > 43 indexed App Store user reviews of Patterns for POGO Automatic® by Intuity Medical, Inc., rated 2.81/5 from 101 ratings. - Source: https://appshunter.io/ios/app/patterns-for-pogo-automatic/id1345445352/reviews - App overview in markdown: https://appshunter.io/ios/app/patterns-for-pogo-automatic/id1345445352.md - Rating breakdown: 5★ 24 · 4★ 12 · 3★ 17 · 2★ 17 · 1★ 31 ## Newest reviews (15 of 43) ### 2/5 — Stopped working *2024-06-11* I’ve been ussing Pogo for a few month and I used to love it. I start having issues syncing the data with my phone a few days ago, so I tried resetting the unit, reinstalling the app, and eventually worked, but this morning the app just crashed. It’s stuck in a “update necessary” screen and even when I deleted the app, reinstalled, sign from, another device, etc, nothing is working. **Developer response:** Hi Carlos, Thank you for reaching out. We are aware of the issue and have fixed the update. If you are still seeing errors on your end please call us at 1-855-IMI-POGO (464-7646). ### 2/5 — Would be great if it actually worked. *2023-11-26* Why does this app offer the option to set up face recognition? It only works one or two times and you have to set it up again. Shouldn't that be a one. and done? Whats the point if you have to log in manually every third time you open the app, and then go into settings to re activate face recognition? But even worse then that, it will lose a day or two’s readings, and won’t reconnect until you restart your phone. For the importance of the service this app is supposed to be offering, that is just unacceptable. You should probably put a little effort into correcting some of the issues with this app. **Developer response:** Hi Mishi, That’s not the experience we would have liked for you. If this issue is still occurring, we'd like to understand your situation better. Please contact Customer Support for further assistance call 1-855-IMI-POGO (464-7646) or reach us via email at support@presspogohelp.com ### 2/5 — App data does not flow back to the Health App *2023-10-01* All App developers think that we want to see the data in their app. I have no desire to have my data flowing into each app. I just need my glucose data to flow back in to my Health App. IF AN APP CANNOT DO THAT THEN IT IS USELESS. And this app will NOT send its data back to the Health App. AVOID AT ALL COST. **Developer response:** Hi Ishahs, That’s not the experience we would have liked for you. If this issue is still occurring, we'd like to understand your situation better. Please contact Customer Support for further assistance via email at support@presspogohelp.com or call 1-855-IMI-POGO (464-7646) ### 2/5 — App needs more technical support *2023-09-23* Use app once a day. Every few times I open it I have to log back in. When that happens it will not sync with the device to upload new readings. Look at connection and it says it is connected. Other times it can’t find the Pogo device. Love the device as it is much easier to test blood; but the app is very inconsistent. **Developer response:** Hi Krisgo1970, That’s not the experience we would have liked for you. If this issue is still occurring, we'd like to understand your situation better. Please contact Customer Support for further assistance via email at support@presspogohelp.com or call 1-855-IMI-POGO (464-7646) ### 3/5 — Won’t open anymore *2023-07-18* Was loving this monitor and app but since the last update the app just crashes when I attempt to open it. **Developer response:** Hi Sarah, That’s not the experience we would have liked for you. If this issue is still occurring, we'd like to understand your situation better. Please contact Customer Support for further assistance via email at support@presspogohelp.com or call 1-855-IMI-POGO (464-7646) ### 2/5 — New update for patterns *2023-07-15* Can get past the opening page. Was fine before the update. I have really liked the product before this last update. **Developer response:** Hi Elkhunter3, That’s not the experience we would have liked for you. If this issue is still occurring, we'd like to understand your situation better. Please contact Customer Support for further assistance via email at support@presspogohelp.com or call 1-855-IMI-POGO (464-7646) ### 3/5 — Working until update this morning. *2023-07-13* Patterns was working ok for the last two months, sorta laggy at updating the database after a new test, but pretty functional. I was new to the app, and other than the progress chart, I couldn’t find much utility for the rest of the features of the program, but perhaps I just didn’t understand the purpose. I will say that the nag notifications admonishing me to take readings was a bit maddening since they aren't tied to when you do or don’t take your readings, but seemed to be random. Today it said an update was needed, and wouldn’t do anything until after the update, so I updated the app. Now it just attempts to open, but never gets past the splash screen. Not a good thing to roll out an apparently untested update. I’m just glad the POGO blood sugar monitor is working, as I do like the device. **Developer response:** Hi Rickm1122, That’s not the experience we would have liked for you. If this issue is still occurring, we'd like to understand your situation better. Please contact Customer Support for further assistance via email at support@presspogohelp.com or call 1-855-IMI-POGO (464-7646) ### 3/5 — Most times won’t open *2023-07-13* The new update? Now it won’t open at all. Really a good machine, terrible app. Decent app but does not fully communicate with Apple Health. It also about 50% of the time won’t open on the first try. Have had to reinstall a few times. The concept behind the device is good, but if you work with your hands and skin is tough it might not read. **Developer response:** Hi Dannopelli, That’s not the experience we would have liked for you. If this issue is still occurring, we'd like to understand your situation better. Please contact Customer Support for further assistance via email at support@presspogohelp.com or call 1-855-IMI-POGO (464-7646) ### 3/5 — Nice but *2023-02-02, version 2.5.1* Needs far better integration with the health app. ### 3/5 — Notifications *2023-01-28, version 2.5.1* It won’t let me change the notification settings. I try to slide the notification to off and it just bounces back to the on setting. ### 3/5 — Most times won’t open *2022-12-07, version 2.4.1* Decent app but does not fully communicate with Apple Health. It also about 50% of the time won’t open on the first try. Have had to reinstall a few times. The concept behind the device is good, but if you work with your hands and skin is tough it might not read. ### 1/5 — Not automatic *2022-08-22, version 2.3.1* You have to have to have it open when doing your testing or it won’t sync. That means you have to do it manually. Because of that I get a message everyday that I missed my scheduled test. Needs to do background updates sync. ### 2/5 — Issues with update *2022-07-23, version 2.3.1* App for the device was working great until it says update required. Update for app is not available for install. So now the app doesn’t work and there is no way for me to track my glucose numbers. ### 2/5 — Doesn’t sync to Apple Health!!! *2022-05-11, version 2.2.0* People bash Apple for having so many developer requirements, but this app is an example of why this is. It’s absolutely infuriating that this doesn’t sync with Apple Health. It’s a shame because the device is pretty decent. However if I’m manually entering the info to Apple Health, I might as well be using a dumb device. The app is also overbearing and intrusive. There’s no option to use the app without an account. They nag you to change settings to always allow your location, and they want all kinds of other personal information. You can’t even use the app unless you state that you have some form/stage of diabetes. This all screams of privacy issues with absolutely zero user benefit since again, entering the data into Apple Health must be done manually. That said, if you don’t use Apple Health (you should) and you’re the type of person who would say post your blood glucose levels daily on Facebook, then meh… you might be ok with this app despite also having laggy synchronization and useless feature bloat. ### 1/5 — Doesn’t Write to Apple Health, Needs Sync Improvement *2022-04-03, version 2.1.0* Without write-to-Apple Health functionality enabled, the Patterns app is useless. Im going back to Accu-Chek until this flaw is addressed. Background sync needs to be improved as leaving the app open in order to sync test results with the Pogo Automatic defeats the requirement for password security in the app itself. As with other Bluetooth enabled glucose meters, synchronization should be automatically enabled with every test. That being said, I like the Pogo meter and look forward to future app updates. ## Most critical reviews (10 lowest-rated) ### 1/5 — Update *2024-06-11* Have been using the Patterns app for months without a problem now it tells me in order to open it I need to update, but there are no updates available. I’m running 2.8.1 which is the newest version and cannot go any further. Very disappointed since I liked keeping track of what was going on with my blood glucose. **Developer response:** Hi P1C30, Thank you for reaching out. We are aware of the issue and have fixed the update. If you are still seeing errors on your end please call us at 1-855-IMI-POGO (464-7646). ### 1/5 — Nothing is fixed *2024-05-26* Still randomly requires user name and password to be re-entered even when using bio metrics. Randomly does not connect to tester requiring 10 minutes or more of turning off tester re opening app over and over and over again. When it works it is great, but it isn’t dependable. **Developer response:** Hi Penny268953777, That’s not the experience we would have liked for you. If this issue is still occurring, we'd like to understand your situation better. Please contact Customer Support for further assistance by calling 1-855-IMI-POGO (464-7646) ### 1/5 — The worst ever encountered app *2024-03-31* We had been using POGO for a few years and pattern app is constantly asking me to sign in especially when I’m in a hurry to take my blood and I don’t have the password handy. It’s very frustrating. Furthermore it doesn’t connect the sugar content right away sometime it doesn’t it’s the worst app ever and I wish I could use another diabetic monitor in order to get another app because this app is the worst of ever used before, it doesn’t do what it says it’s constantly asking me to sign in. I don’t wanna have to sign in with password every single day twice a day. Very annoying app. Sorry you better make a change. **Developer response:** Hi Swissmiss1996, That’s not the experience we would have liked for you. If this issue is still occurring, we'd like to understand your situation better. Please contact Customer Support for further assistance call 1-855-IMI-POGO (464-7646). ### 1/5 — Total Garbage *2023-11-03* App connected via Bluetooth initially and then failed. No one at intuity medical (makers of the meter) have been able to resolve the connection issue rendering the app useless. I get nagging reminder to test text messages and the notifications area of the apple does not allow you to turn them off or delete them. So far I am poorly impressed by this meter and software. Poor customer service who have an inflated ego that their product is flawless and incapable of being defective. When told about issues with patterns app they replied “well, you don’t have to use it”. Worst support ever. So at away from this product and use your FSA money somewhere else! **Developer response:** Hi BlendedCloud, Thank you for the time you spent troubleshooting with our Customer Support representatives. We would like to resolve this issue with you. Please call us again at 1-855-IMI- POGO (464-7646) or send an email to Support@presspogohelp.com so we can resolve your issue. ### 1/5 — No reading for. Week since updates *2023-10-22* It’s a terrible app. I took my blood just fine and it’s not registering on the app on the phone. I checked everything it’s been going on way too long. This app needs to be changed not working. ready to use another monitor. POGO is fine but the app pattern is horrible whoever created that doesn’t know how to create it. **Developer response:** Hi Swissmiss1996, That’s not the experience we would have liked for you. If this issue is still occurring, we'd like to understand your situation better. Please contact Customer Support for further assistance call 1-855-IMI-POGO (464-7646) or reach us via email at support@presspogohelp.com ### 1/5 — Forced update to version 2.6.0 is broken *2023-07-23* Patterns app was working until I was forced to update it today before synching my Pogo blood glucose monitor. It is broken now. It tries to start but after Pogo logo it crashes. I rebooted my iphone and am at the latest iOS. I'm really bummed because all I want is to look at my readings as a graphical history which I can't do on the Pogo itself. Pogo itself just has text history, and that's only 6 readings at a time. I haven't started using any of the other app features yet because I wanted to make sure I like the Pogo. Device itself works well. App currently is useless. **Developer response:** Hi there, That’s not the experience we would have liked for you. If this issue is still occurring, we'd like to understand your situation better. Please contact Customer Support for further assistance via email at support@presspogohelp.com or call 1-855-IMI-POGO (464-7646) ### 1/5 — Update *2023-07-15* We have had serious problems ever since updating after having been instructed to do so. For two days we couldn’t get the Patterns app to open. Finally it is opening, but we only have this week’s readings and it has been difficult to enter test times. The update is not working well. Rather irritating. **Developer response:** Hi lyons10024, That’s not the experience we would have liked for you. If this issue is still occurring, we'd like to understand your situation better. Please contact Customer Support for further assistance via email at support@presspogohelp.com or call 1-855-IMI-POGO (464-7646) ### 1/5 — Does not open *2022-12-20, version 2.4.1* Have to delete then redownload for it to open just. Have to continuously do it what a waste. ### 1/5 — Frustration *2022-10-28, version 2.4.0* Twice since I purchased the Pogo monitor, the app has logged me out on its own. I believe it was part of an upgrade, but really don’t know why. Each time I have had to reset my password to log in. Once submitting the new password to log in, the app requires me to pair a pogo monitor. When I connect the monitor I purchased and have been using for less than a year, I get a message that says my monitor is already paired with another account. I run the risk of losing the historical data, which my GP asks for at each 3-month check up. Why is this a problem. To establish “patterns”, you need data. So frustrating for a monitor that works so well and makes it easy to test. ### 1/5 — Terrible App *2022-08-29, version 2.3.1* I have long disliked this app ( which is a shame because the Pogo device is great). Despite claims, it does not integrate with Apple Health (that is, it won’t record readings to Apple Health). It will only track your last 30 days of readings, which is appallingly insufficient. And I just learned tonight that if the server is down and it can’t log in, it doesn’t work at all. Not having an offline capability renders the Pogo device useless! ## Most praised reviews (10 highest-rated) ### 5/5 — App is Great! *2024-06-18* This app is very convenient and easy to use! I do wish that the messages I get on this app would have a date and time with them. For example, when it says that my reading was low, it would be helpful to know what day and time the message was sent. **Developer response:** Thank you for the review! We will share your feedback with our Customer Support team. ### 5/5 — Just one change *2023-01-26, version 2.5.1* I like the app I wish that it would integrate with some of my other glucose apps so it’s all in one place like a hub ### 5/5 — Love it! *2022-09-09, version 2.3.1* The only con is how to delete a reading when forgotten that I just ate a sweet item ? Causing sugar high ? PROS ? perfect ! ### 5/5 — New to monitoring blood glucose *2022-03-26, version 2.1.0* I am pre-diabetic but didn’t know how individual meals impacted my blood sugar. This device lets me know. I am also very impressed with the food database and the ability to scan a foods barcode to add to the log. So far, I am really happy with the app and how easy it is to use. ### 5/5 — Great App for helping with Diabetes *2021-07-03, version 2.0.0* This is a great App for helping manage diabetes. I am also able to interact with my health coach and access all my educational material to help me better understand diabetes! ### 5/5 — ❤️ *2020-02-24, version 1.0.0* Keeps me diligent and on track with my db management! ### 5/5 — Easy to use! *2020-02-07, version 1.0.0* Great app! Easy to download and use. Results transfer from Pogo. Has test reminders and lets me add carbs. ### 4/5 — Great until app support stopped *2024-12-22* I’ve been using this to track blood glucose and now the app doesn’t let you sign in. Sad that the company went dark, I liked their product ### 4/5 — Notification and Schedule Improvements Needed *2023-07-25* A message will be sent to your Email or SMS (both), depending on your (optional) choice for setting that should alert you when you missed a will not sink or update after you change a scheduled time. Old continue to notify you by Email or SMS. I receive messages to sink my schedule when I have already tested and by following the accurate instructions to make it happen, or sinking by pushing the "M" on the top (R) side of the device, unsuccessful. If you the app to reinstall it, you will lose all of your data. Nice app for use with the Pogo Pattern device, but several improvements are definitely needed by the developer. Otherwise, would have given it 5 Stars😊 **Developer response:** Hi 56Bridget, Thank you for the suggestion! We’ll have our team look into it. If you have any issues please contact our Customer Support team at 1-855-IMI-POGO (464-7646). ### 4/5 — Notification and Schedule Improvements Needed *2022-02-01, version 2.1.0* A message will be sent to your Email or SMS, depending on your optional choice for setting that alerts you when you missed a will not sink or update after you change a scheduke time. Old continue to notify you by Email or SMS. I receive messages to sink my schedule, but can’t find the accuracy to make it happen. Nice apo for use with the Pogo Pattern device, but improvements are needed. Otherwise, would have given it 5 Stars😊 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*