# Paul Mitchell - Schools — user reviews > 25 indexed App Store user reviews of Paul Mitchell by Klass Apps Inc., rated 1.40/5 from 95 ratings. - Source: https://appshunter.io/ios/app/paul-mitchell-schools/id985973049/reviews - App overview in markdown: https://appshunter.io/ios/app/paul-mitchell-schools/id985973049.md - Rating breakdown: 5★ 8 · 4★ 1 · 3★ 1 · 2★ 3 · 1★ 82 ## Newest reviews (13 of 25) ### 1/5 — Won’t load *2020-01-15, version 4.4.5* This app worked great like the first 8 months of school, but now it won’t load and I have to delete it and re-download it every time I want to get onto it. It’s very frustrating ### 1/5 — It isn’t working!! *2020-01-09, version 4.4.5* Every time I open it, I have to download it all over again!!! ### 1/5 — Ugh *2020-01-08, version 4.4.5* Every time I need to use this app I have to delete and then reinstall it, it’s critical to my success as a student at paul Mitchell. Please troubleshoot the app and figure out what’s wrong with it. ### 1/5 — Needs major improvements *2019-07-11, version 4.4.5* Please fix this app. I can’t check my hours unless I delete and redownload... I could be losing hours and wouldn’t even know. PLEASE DO SOMETHING. It’s been months and my school is zero help in figuring out a solution. ### 1/5 — Crashes *2019-07-08, version 4.4.5* This app works great on my iPad, but on my phone it crashes, and then never loads again unless I delete and re-download and it only works one time even then. Please fix this! ### 1/5 — Really *2019-06-22, version 4.4.5* This app is critical to my progress as a student in a Paul Mitchell school and the only way it will work is if I delete and redo a load it EVERY TIME I want to use it. Idk it just seems like a national school would put the resources into making this work for people since it’s an issue for a lot of my classmates as well ### 1/5 — Smh *2019-06-15, version 4.4.5* App is slow and trash!! Do better Paul Mitchell ### 1/5 — Why *2019-05-14, version 4.4.5* The first few months this app worked perfectly but as soon as I started to reach 1000 hours it stopped loading which always lead to me deleting the app and adding it back This is very aggravating ### 1/5 — Waste of space. Won’t even load *2019-05-11, version 4.4.5* Will not load. Waste of space. ### 1/5 — Delete and reinstall *2019-05-07, version 4.4.5* I can not tell you how many times in the past 2 months I have deleted and reinstalled this app. Come on get it together. ### 1/5 — Doesn’t work! *2019-04-27, version 4.4.5* I’ve had this app for over a year to check my hours at school. It worked just fine until two months ago, now it won’t load anything! I can’t check my hours or look at my account it just has the “loading” circle on the screen the entire time! I’ve tried everything to fix it but so far the only thing that works is by deleting the app and then reinstalling it all over again. So every time i need to use it, I have to delete it and download it again! SOMETHING NEEDS TO BE DONE ABOUT THIS!!! IM BEYOND FRUSTRATED WITH IT! ### 1/5 — Please fix this app! *2019-04-16, version 4.4.5* I have had to delete and reinstall this app multiple times just to get it to load! ### 1/5 — Klass App *2019-04-11, version 4.4.5* It does not let me open the app. It just says loading but it’s been trying to load for an hour now, turned off my WiFi and turned my phone off and still the app won’t load. Had to delete and re-download the app like 4 times already ## Most critical reviews (10 lowest-rated) ### 1/5 — Class hours have not been updated since 01-22-21 *2021-02-22, version 4.4.5* For some reasons it doesn’t show updated hours🤷🏻‍♀️ ### 1/5 — Pure Garbage *2020-07-14, version 4.4.5* If I could give this app no stars, I would. It’s a bit ridiculous that this is the way we track our hours and progress at a school that costs so much money to attend, and yet I don’t even have good access to that information. You always have to delete and re-download the app when you want to access it. I can’t understand why there are so many complaints and bad reviews, but nothing has been done to resolve this issue that affects every student that I have ever met. ### 1/5 — Won’t let me check my hours *2020-06-27, version 4.4.5* For some reason this app won’t load every time I get into it and it’s frustrating I’m just trying to see when I graduate ### 1/5 — Garbage *2020-05-13, version 4.4.5* Always some type of issue ### 1/5 — No stars *2020-04-03, version 4.4.5* The fact I pay so much money to go to school here and yet this app doesn’t work is ridiculous. I have to constantly delete and re-download the app because it doesn’t work. I don’t have time for that. ### 1/5 — 0 stars *2020-03-26, version 4.4.5* Horrible app , and a major set back for future professionals ### 1/5 — Absolute garbage *2020-03-25, version 4.4.5* For a company that makes so much money you’d think they would care enough about the students to make an app that actually works. Every time I want to get on the app I have to delete and re-download it. All I want is to be able to check my hours without having to re-download this app daily. All of the messages about how the school is going to operate due to covid 19 have been sent on the app. I haven’t even been able to be notified when a new update about the situation was sent because this. App. Doesn’t. Work. Students pay around 20,000 dollars to attend paul Mitchell schools. There’s no reason you can’t invest in making an app that works. ### 1/5 — AWFUL *2020-02-20, version 4.4.5* WHY DOESNT THE APP EVER LOAD?!! UGHHHHHHH ### 1/5 — Crashes, Bugs, Worthless *2020-01-29, version 4.4.5* This app won’t work after opening for the 3rd time. I have to delete it and re-download it. Most of us at my school all have this problem. It’s so frustrating. 20 thousand dollars per student and we can’t even check our grades. The last update was over a year ago. It’s just so unacceptable. I would give 0 stars if I could. ### 1/5 — App *2020-01-26, version 4.4.5* DOES NOT WORK ALWAYS A LOADING SIGN ONLY WAY TO GET TO WORK IS TO UNINSTALL IT AND THEN I NEVER REMEMBER MY PASSWORD SO I ALWAYS HAVE TO RESET PASSWORD ## Most praised reviews (2 highest-rated) ### 3/5 — help *2019-04-06, version 4.4.5* Please update this app it’s freezing too much. ### 2/5 — Please Wait.. *2019-12-02, version 4.4.5* That’s all it does. Just like the previous review over a yr ago. I have to delete and redownload the app to get it work. IPhone 11pro --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*