# Paultons Park — user reviews

> 52 indexed App Store user reviews of Paultons Park by Paultons Park, rated 4.70/5 from 12 ratings.

- Source: https://appshunter.io/ios/app/paultons-park/id500467063/reviews
- App overview in markdown: https://appshunter.io/ios/app/paultons-park/id500467063.md
- Rating breakdown: 5★ 8 · 4★ 4 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (15 of 52)

### 3/5 — Paultons park

*2024-08-02, version 10.1.2*

it is a really good place and has amazing rides. i prefer to many other places because it has something for all age groups. it doesnt have much queue times too so its just an amazing adventure.

### 2/5 — Disappointing performance

*2021-08-20, version 7.4*

I have visited on a few occassions now and as soon as you get to the park 4g struggles and then the app wont load. You then turn to onsite wifi and this cant cope with capacity. When it works its great giving upto date queue times to nearby rides.

### 2/5 — Network

*2021-08-17, version 7.4*

Due to the park being in the forest the reception was awful. Couldn’t really use the app and was unable to make call to my partner to locate her when she went on certain rides.

### 5/5 — Amazing!!!

*2021-06-05*

The trip to Paultons Park was the best decision ever! Amazing rides for all ages, the queues are very well managed , so not too long to wait , and the atmosphere in general it’s just great! You never get bored. 
I’ll definitely come back!

### 4/5 — 👍

*2021-05-26, version 7.3.2*

It’s a great app if you’re going to paultons park the map is great. Also the queue time is very useful to see what you can do. 👍👍👍

### 5/5 — Very convenient

*2020-10-29*

Can put you tickets on there and has all queue times. I think you can order food as well though haven’t used this. Great app I have used for last 2 visits and to buy tickets.

### 5/5 — Paultons Park

*2020-10-25, version 7.3.2*

Very clean and well organised

### 5/5 — Fun’s times at Paultons Park

*2020-10-11*

A great trip yet again and thoroughly enjoyed by the kids. The queues were very decent and the variety of rides were perfect for our 3 Children!

On route to day 2 now...

### 3/5 — Offer not included

*2020-09-01, version 7.3.1*

Disappointed that the eating out Mon - Wed offer wasn’t included in the restaurants. This appears to make no sense.

### 4/5 — Great day out

*2020-08-28*

Have been bringing our 2 grandchildren to Paultons Park for 5 years now. We have had annual tickets for 3 of those. Our latest visit on 28th August was very exciting for our 3 year old granddaughter. We felt very safe with all the social distancing in place and the abundance of sanitisers everywhere. We were rather surprised at the length of queues considering we were led to believe that capacity had been reduced by two thirds.  The car parks were every bit as full as previous times before Covid measures. We were a bit concerned that you are allowing too many visitors. Never the less A great day was had by us and our granddaughter.

### 3/5 — Confusing process

*2020-08-17, version 7.3.1*

Make sure you scan the QR code on the email attachment, not the QR code in the body of the email you receive from them.  They could make this more clearer.

### 5/5 — Good fun day out.

*2020-07-28, version 7.3.1*

We enjoyed, the place was clean, food was good, rides were fun for everyone! Highly recommend

### 5/5 — Love Paultons

*2020-07-24*

My children and I love coming to Paultons and get Season passes every year. The rides are great and the park always looks impeccable. Paultons are always updating the park as well so the value for money is great ( if you have a season pass)! Really love this place and will be sad the day my children out grow it!!

### 5/5 — Good day out

*2020-07-19*

Visited on Thursday with my daughter and 2 grandchildren. I was most impressed with the virtual queuing system on some of the rides, and that some rides were available with just queuing. Social distancing was apparent which is difficult with little toddlers. I also praise the young people working in the park for their politeness and ‘cheery’ manner with everyone despite some moaners!! Enjoyed my day so much I bought a season ticket and taking one of the little ones on Tuesday.

### 4/5 — Peppa pig world

*2020-07-16, version 7.3.1*

Great day out with kids - but 3.5 hour queue for a ride was a bit too much!! Even if you go it through the virtual booking app!! Far too long got little ones to wait!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Photo part doesn’t work

*2024-03-30, version 9.0.5*

Paid for photos, scanned QR codes but no photos appear! Tried and tried again. Can’t contact support other than to have a message which might get a reply in 48 hours. 
We want to see our ride photos and character photos that’s we’ve paid for.

### 1/5 — Photos doesn’t work

*2023-08-24, version 9.0.1*

Bought photos at Paultons Park and annoying that the QR codes don’t work so can’t download

### 1/5 — Lost all my tickets!!

*2022-03-04, version 8.0.3*

I updated the app now all my tickets are blank when I click on them!!! No QR or details, it’s was working fine before

### 1/5 — Paultons park APP

*2021-08-22*

Rating the app not the park itself because this review section is about the app 🙄 it was good when downloaded and entered all information but… when we arrived at Paultons park there was no internet signal (using 5G phone) so was unable to use the app while at the park which was the whole point in downloading this app! I could not look at que times when I needed to. There was free wi-Fi you could connect to which didn’t work properly either. Apparently the park is surrounded by forest. The app is pointless if it doesn’t work while at the park.

### 1/5 — Not a very good app

*2021-06-26, version 7.3.2*

Very slow and not all of the functions work. A pretty poor attempt.

### 1/5 — Gazza Blair

*2019-10-11, version 7.1.2*

Utter rubbish!!! Cant download my £147.00 ticket to the app.

Pile of crap! Get it sorted.

I know the park is great but why should simple things be so difficult.

### 1/5 — First task -fail

*2019-09-27, version 7.1.2*

Tried to move my tickets to the app by copying the 64.... ref number and adding my email. Didn’t work do I’m not going to bother with the rest of the app. We’ll use paper....

### 1/5 — Rubbish

*2019-07-18, version 7.0*

Very aggressive staff trying to prove my daughter was above a metre ( means she is not free).  She is way below and was measured no less than 7 times reducing her to tears.  

Used app to find that the queue times are totally rubbish. On 4 separate occasions a queue time marked as less than 10 mins ended up being over 30.   Really bad

### 1/5 — Queue times are useless

*2018-07-30, version 6.3.3*

Map is good but the queue times are useless. Often said 0 minutes or 5 minutes and took closer to 40!

### 1/5 — Disappointed

*2018-07-12, version 6.3.1*

In the planner none of the icons can be tapped, rendering this part useless. Annoying as we only have a limited time there

## Most praised reviews (10 highest-rated)

### 5/5 — Magical

*2025-03-13*

I took my daughter to paultons 30 years ago. It was great then but now with my granddaughter fantastic. Absolutely brilliant. They have thought of everything for a wonderful day out. We have bought season tickets, so worth the money.

### 5/5 — Great app for a theme park

*2022-08-04*

I’ve been to theme parks all over the world and never seen an app like this that helps you navigate the park. About time! Sure this app will set the trend for other theme parks. Fantastically well designed UI and useful features. Great day out too! 👏

### 5/5 — Lovely day out , even if it was raining.

*2021-12-23, version 7.4*

Thoroughly enjoyable experience,

### 5/5 — Day visit

*2021-08-23, version 7.4*

Visited after long time and it was more fun and enjoyment for children

### 5/5 — Upped its game!

*2021-08-17*

We had an absolutely brilliant day at Paultons Park today and managed to fit in 12 fantastic rides, more than we’ve done in a theme park in ages! Last time we went to Legoland we managed only 3 rides in the whole day as the ques were so long. There’s so many new rides here and they’re all brilliant. Thank you Paultons Park for a wonderful day.

### 5/5 — Fantastic

*2021-08-14, version 7.4*

Really enjoyed our day thank you x

### 5/5 — Lovely afternoon out

*2021-07-22*

Once again, myself and my grandson had a lovely afternoon out at the park. All the staff are so helpful and friendly without exception. They go out of their way to make you feel extra special and cared for. Thank you so much, Paultons is our favourite place !

### 5/5 — Great day out

*2021-07-12*

Visited today for the first time in almost 12 months. We had been season ticket holders but missed the renewal so paid for the day. The new area of tornado Springs was a fabulous add on. Queue times accurate and spotless as always

### 5/5 — Paultons App

*2021-07-02*

What a great app, not only does it tell you what rides you and your kids can go on by age, but you can plan your day. It tells you the queue times with directions to where rides are and how long it will take you to get there. Highly recommend.

### 5/5 — Fantastic

*2021-06-19, version 7.3.2*

We had a fantastic day , my 6 year old loved it

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
