# Pavilions Deals & Delivery — user reviews > 142 indexed App Store user reviews of Pavilions Deals & Delivery by Albertsons Companies, LLC, rated 4.80/5 from 22,269 ratings. - Source: https://appshunter.io/ios/app/pavilions-deals-and-delivery/id512696094/reviews - App overview in markdown: https://appshunter.io/ios/app/pavilions-deals-and-delivery/id512696094.md - Rating breakdown: 5★ 19,570 · 4★ 2,048 · 3★ 370 · 2★ 78 · 1★ 203 ## What do users think of Pavilions Deals & Delivery? Overall sentiment: neutral **Pros** - 🚀 Reliable and convenient - 👍 Easy to navigate - 👍 Saves time and money - 👍 Smooth shopping experience - 👍 Great for ordering pickup/delivery **Cons** - 🐛 Clipped coupon issues - 🐛 Pricing and deals not matching in-store - 🐛 Unreliable search function - 🐛 Confusing and difficult to use - 🐛 Pharmacy portion worse than old app - 🐛 Forced to use app to get deals **Commonly reported bugs** - Coupons not working as expected - Pricing and deals not accurate - Search function not working properly - Recent updates breaking core functionality **Most requested features** - Ability to order items by aisle - Option to print shopping list - Improve iPad compatibility - Better organization and navigation ## Newest reviews (10 of 142) ### 3/5 — Used to be good, now not so much *2026-08-21, version 2026.27.0* Note to support. I received a template response saying to reinstall app. Didn’t read my issue. WEB SITE and app giving error message. In the past three weeks I get a message “sorry, technical difficulties.” As such, am unable to log in to my account. Ordering elsewhere until it’s resolved. ### 3/5 — Used to be good, now not so much *2026-08-20, version 2026.27.0* I used to be able to log in with app or through website to order groceries. In the past two weeks I get a message “sorry, technical difficulties.” As such, am unable to log in to my account. Ordering elsewhere until it’s resolved. ### 4/5 — website sometimes does not want to cooperate *2026-08-01, version 2026.24.0* i’ve had trouble the last few times getting my order through the website and getting the things I want that I normally buy ### 4/5 — Mostly Great! *2026-07-23* Love the app. Easy to use. Like the tracking of my orders.l and I use this for quick car pick up all the time. The only downside is that the app doesn’t seem to get all my with Apple Pay. Twice I’ve had issues where my payment was declined after my order was shopped and it was impossible to update my payment for the specific order. Had to go into the store and get help from guest services. They were helpful and remedied the situation with a manual process but Apple Pay isn’t reliable in this app. **Developer response:** Thanks for the 4‑star rating! We're glad you're enjoying the app and the convenience of order tracking and pickup. Feedback about Apple Pay is valuable and helps highlight opportunities for improvement. We appreciate you taking the time to share your experience with Pavilions Deals & Delivery. ### 2/5 — 5$ Friday No shrimp or blueberry’s in stock? *2026-06-14, version 2026.18.0* Sorry it was a wasted trip to the market! ### 5/5 — Epic Time Shopping Time! *2026-04-01, version 2026.8.0* Quality versus Quantity! I love Pavilions! 🙏🍀👼💕🛒🛍️🚗Gratitude! 👼 ### 1/5 — HORRIBLE APP *2026-03-21* I would honestly rate this lower than one star if I could. I want to use online order deals but EVERY TIME it gives me an error with check out for pick up, and even if I try to select for delivery, it tells me there’s a problem with checkout with my credit card, even though it’s the same credit card that I used to purchase a membership within the same app. Absolutely terrible, impossible to use unless you’re trying to find out if your store has something in stock. **Developer response:** Thank you for taking the time to share this feedback with us. We appreciate you letting us know about the issues you’re experiencing with checkout in the app. Your comments have been shared with our app development team so they can review the errors you’ve encountered. Feel free to chat with us through the mobile app by tapping Need Help in the menu, or visit our website using your mobile browser for further assistance. ### 2/5 — App never launches on 1st try *2026-03-16, version 2026.6.0* The app never loads on the first try. It gets stuck on the home page (with the fruit) and then just completely shuts down. it’ll launch on the second try. and yes, i do install all updates ### 3/5 — App issues *2026-02-24, version 2026.3.0* Sometimes the app works and other times it doesn’t update and load. ### 5/5 — Easy to use! *2026-02-19, version 2026.3.0* Best app of any grocery chain, not clumsy. ## Most critical reviews (10 lowest-rated) ### 1/5 — Waste of time. Inconsistent *2026-08-11, version 2026.25.1* On multiple occasions I have shopped on this app and the items available on the app never match the items actually available in the store. They tell you things are in stock that they don’t even have in the store and things will be marked out of stock on the app that are fully stocked in the store. The inconsistency is irritating and takes time out of my day having me run around the store looking for alternatives or having to change my meal plans completely. ### 1/5 — Drive-Up Pharmacy Pickup Doesn’t Work *2026-08-08, version 2026.25.1* The drive-up pharmacy feature works 20% of the time. The “I am here” button never appears. I’ve had to walk into the pharmacy when ordered drive-up pickup. This is extremely problematic for disabled people who rely on drive-up pickup. I have suffered health effects because of this repeated issue. ### 1/5 — This app sucks! *2026-07-26, version 2026.23.0* Load times unbearable too much pop up BS slowing its performance. And no simple one button add al deals and coupons feature. ### 1/5 — Terrible App *2026-05-23, version 2026.13.0* Takes 5 minutes to clip one coupon. ### 1/5 — Scrolling issues *2026-05-17, version 2026.13.0* Using my iPad, I am no longer able to scroll product search results. This problem started about a week ago. I’ve deleted the app and reopened it but the problem remains. ### 1/5 — Still can’t verify phone number *2026-04-22, version 2026.11.0* I’ve been talking to Pavilions / Vons / Albertsons support for MORE THAN A YEAR and they still can’t verify my phone number because it’s verified with my Vons app. Absolutely ridiculous. ### 1/5 — Nope *2026-04-20, version 2026.10.0* App still does not recognize my eMail address, the same address that I have used on previous versions. ### 1/5 — Unusable *2026-03-29, version 2026.7.0* This app has signed me out, I go to sign back in and keep getting error saying this mobile number is linked to more than one active account. I have only ever created this one account. Now I’m not able to even sign in and use it. ### 1/5 — Garbage !!! *2026-03-27, version 2026.7.0* The owners are garbage! Products on shelves are one price , the next day are $2-$5 more without them having gotten new stock in. Employees are friends of mine and are telling me that they are intentionally raising prices in order to drive profits up to trick shareholders into believing the store is still doing well when there’s been a significant decline in customers and overall sales ! How is this allowed? ### 1/5 — Ick *2026-03-23, version 2026.6.0* More trouble than it is worth. ## Most praised reviews (10 highest-rated) ### 5/5 — Money saver *2026-08-30, version 2026.28.0* Best app yo ### 5/5 — Churrumais *2026-07-26, version 2026.23.0* Thank pavilion ### 5/5 — Good App *2026-07-03, version 2026.21.0* Great deals and easy to use. ### 5/5 — highly recommend *2026-06-14* i'm a power user of this app, and often on I've been using Pavillions delivery service since living near mid Wilshire area in 2003. it def occasionally has problems, esp in relation to having Friday specials that are not avail in my area, but overall extremely impressed w/ the service and the quality of the app. **Developer response:** Your feedback is valuable and we're sharing it with our app team to make improvements. For quick assistance, chat with us through the app's FAQ (Settings) or our website on your mobile browser. ### 5/5 — Easy to use *2026-06-06, version 2026.17.0* Pavilions app is very easy to use. There’s no surprises with your order because they always put out of stock. I’ve been using this ever since Covid. ### 5/5 — Wayyyy better than Ralph’s App. *2026-06-04, version 2026.17.0* I love the way the Coupons are right there as soon as you open the App. No searching. No trying to find the damn things. You make my life easier than I reward you with my business! Also, Ralph’s target markets the coupons. Once you hit their algorithm, they stop offering coupons on what you purchase or don’t purchase. In other words, once Ralph’s finds out you like or use a product, they STOPNoffering you that coupon. Sucks but it’s what they do. Pavillions, from what I experience, does NOT do that! ### 5/5 — Beautiful Grocery Store *2026-06-01, version 2026.13.0* As a rewards member, I’ve saved a lot of money shopping here. Great selection of organic produce and the employees are always eager to assist. Gotta love the deli too. ### 5/5 — Excellent delivery *2026-05-17, version 2026.13.0* The driver took the time to contact me when he was having issues with the gate system and even waited for me to come to open the gate. Insisted he bring the groceries to the door. I really appreciate his professionalism and kindness ### 5/5 — Deals *2026-04-17, version 2026.10.0* Niiiice ### 5/5 — Very, very nice!!! *2026-04-06, version 2026.8.0* Deliciously simple and very nice products 😍 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*