# Pawtel — Your Trusted Pet Portal > Your Trusted Pet Portal (iPhone/iPad app by Christiaan Joubert.) - Source: https://appshunter.io/ios/app/pawtel/id6760669629 (this page in markdown: same URL + `.md`) - Developer: [Christiaan Joubert](https://appshunter.io/developer/1885624015) - Category: Lifestyle, Utilities - Price: Free - Age rating: 4+ - Requires: iOS 15.1 · 50 MB - Languages: American English - Released: 2026-04-11 - Data updated: 2026-07-22 - User reviews in markdown: https://appshunter.io/ios/app/pawtel/id6760669629/reviews.md ## What is Pawtel? Pawtel connects pet owners with trusted, verified pet care professionals - all from one app. Whether you need a pet sitter, groomer, veterinarian, or trainer, Pawtel makes it easy to find, book, and pay for quality pet care in your area. For Pet Owners: Find the right care for your furry family members. • Browse verified pet sitters, groomers, vets, and trainers near you on an interactive map • View detailed provider profiles with reviews, pricing, photos, and qualifications • Add your pets with their medical info, personality, and special needs so providers are fully prepared • Book services with confidence, communicate directly with providers before committing • Pay securely in-app with saved cards or Apple Pay • Track your bookings and leave reviews after each service For Service Providers: Grow your pet care business with Pawtel. • Create a professional profile showcasing your services, experience, and photos • Set your own pricing, availability, and service offerings • Receive booking requests and manage your calendar in one place • Get paid directly to your bank account after each completed service • Build your reputation with customer reviews and ratings • Offer discount codes to attract new clients Why Pawtel? • Verified Providers, Every service provider is reviewed and approved before joining the platform • Secure Payments, All transactions are processed through a trusted third-party payment provider • Detailed Pet Profiles, Share your pet's medical info, dietary needs, and personality with providers • Real-Time Messaging, Coordinate directly with providers through in-app chat • Multi-Service Platform, Sitters, groomers, vets, and trainers all in one place Your pets deserve the best care. Download Pawtel today. ## Version history (last 5 releases) ### 1.2.1 — 2026-07-14 What's New - Improved German language support: Provider profiles now display home type, welcome pets, skills & certifications, and experience fully in German - Booking messages in your language: Booking requests and availability responses in chat now appear in your app language, including dates - Calendars localized: Month and day names in provider calendars now match your app language - Simpler sign-up for service providers Venue and home photos are now optional during registration (you can still add them anytime) - Save your spoken languages: Fixed an error that prevented service providers from saving the languages they speak - Bug fixes: Corrected the Pet Sitter profile badge icon and the version number shown in the app ### 1.2.0 — 2026-07-10 Pawtel now speaks German! • Full German language support, switch anytime in App Settings • Choose your language right from the login screen • Providers can now show which languages they speak on their profile • Fixed Apple Pay showing an incorrect total at checkout • Polished layouts, buttons, and calendar display • Various bug fixes and performance improvements ### 1.1.2 — 2026-04-16 What's new in v1.1.2 • Fixed layout issues on smaller screens (iPhone SE) - all signup and profile screens now scroll properly • Improved accessibility: larger system fonts no longer break the app layout • Fixed currency display on provider profiles - now shows each provider's local currency • Fixed pricing estimate that sometimes showed €0 when no pet was selected • Fixed password fields appearing blank on some Android devices • Fixed map sometimes getting stuck loading • Various design and performance improvements ### 1.1.0 — 2026-04-11 Pawtel v1.1.0 Release Notes New Features: Dual-Role Accounts - Users can now be both a Pet Owner and a Service Provider from the same account - Switch between roles from the Profile screen - no need to create a second account - Providers switching to Pet Owner mode get instant access; Pet Owners becoming Providers go through the standard approval process 42 Countries Supported - Expanded from 28 to 42 countries across all supported regions - New countries include: Australia, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Hong Kong, India, Japan, Mexico, New Zealand, Singapore, Thailand, United Arab Emirates, United States - Full support for local currencies, calling codes, and country-specific banking configurations (IBAN, routing numbers, BSB, IFSC, CLABE, sort codes) Enhanced Pet Profiles - New "House Trained" toggle - New "Friendly With" section: Dogs, Cats, Children, People toggles - Helps providers understand your pet's behaviour before booking WhatsApp Support - Chat with our support team directly on WhatsApp from the Help & Support screen Social Media Links - Facebook, Instagram, TikTok, LinkedIn, and WhatsApp links added to the About screen Bug Fixes Payment Fixes - Fixed "Failed to create setup intent" error when adding a payment card - Fixed "Please set a default payment method before booking" - first card added is now automatically set as default - Fixed payout release crash caused by undefined reference in booking endpoints Approval Notification Fix - Fixed the recurring "Congratulations, your profile has been approved" notification that kept appearing after every sign-in Dual-Role Navigation Fixes - Fixed back button on Service Type Selection screen when switching from Pet Owner to Provider - Fixed approved providers seeing the onboarding screen again after switching roles Security Anti-Scraping Protection - Blocked known scraper user agents and automated requests on provider endpoints - Stricter rate limiting on provider search (60 requests per 15 minutes) - Provider profile API no longer exposes email, phone, or street address - only city/country shown ### 1.0.1 — 2026-04-02 Bug fixes and improvements:   - Improved sign-up flow: Apple and Google sign-in users now complete their profile with country selection   - Phone number field now includes country calling code for accurate formatting   - Pet owners can now go back to change their account type   - Service providers can now edit their email and phone number from their profile   - Share profile links now open correctly   - Prices display in the correct currency based on provider's country   - Service tags no longer overflow on provider cards - Secure held payouts: payments are now held on the platform and automatically released to service providers 48 business hours after the service end date - Service providers can now see payout status on their bookings (Held, Released, or Failed)   - Various UI improvements and performance fixes --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-22.*