# Paxel - Easy to Send Package — Intercity Sameday Delivery > Intercity and same-day package delivery with pickup, tracking, and special handling. (iPhone/iPad app by PAXEL ALGORITA UNGGUL, PT.) - Source: https://appshunter.io/ios/app/paxel-easy-to-send-package/id1372668166 (this page in markdown: same URL + `.md`) - Developer: [PAXEL ALGORITA UNGGUL, PT](https://appshunter.io/developer/1372668165) - Category: Lifestyle, Business - Price: Free - Rating: 4.40/5 from 92 App Store ratings · 62 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 180 MB - Languages: American English, Indonesian - Released: 2018-05-07 - Data updated: 2026-06-10 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/paxel-easy-to-send-package/id1372668166/reviews.md ## What is Paxel? For those of you who frequently send packages to and from out of town, Paxel is an easy, safe, and fast package delivery solution with various delivery services ranging from Instant to Sameday Delivery. Enjoy various conveniences and comforts with Paxel Delivery Service as follows. - Packages are picked up at your location by Hero (Paxel's courier) - Manage your delivery times flexibly - Track packages with Live Tracking - FLAT postage up to 5kg Especially for food delivery or Frozen Food, Paxel is equipped with special Frozen Handling and Safe Food Guarantee so that your package will arrive safely at its destination. Here are the various services, features, and advantages that you can get when using Paxel. Cooling Facility For Safer Package For those of you who like to send Frozen Food, it can be safer and more comfortable, Paxel has Freezer, Chiller, Insulated Motor Box* and Cold Truck facilities (*available for certain Corporate partners) during delivery. Wide Area Sameday Delivery Coverage Paxel has reached cities & regencies in di Jakarta, Bogor, Depok, Tangerang, Tangerang Selatan, Bekasi, Cikarang, Sukabumi, Ciamis, Banjarnegara, Cimahi, Garut, Cirebon, Bandung, Tasikmalaya, Kuningan, Majalengka, Semarang, Ungaran, Yogyakarta, Sukoharjo, Solo, Magelang, Purwokerto, Cilacap, Tegal, Blora, Pekalongan, Tulungagung, Trenggalek, Kendal, Banjarnegara, Klaten, Purbalingga, Surabaya, Sidoarjo, Pasuruan, Malang, Jember, Pare, Lumajang, Ngawi, Gresik, Madiun, Kediri, Banyuwangi, Jombang, Blitar, Ponorogo, Bondowoso, Mojokerto, Denpasar, Badung, Gianyar, Makassar, Medan, Palembang, Lampung, Gowa, Deli Serdang, Sorong, Batam dan segera hadir di kota lainnya! PaxelAmplop Send packages up to 1.5 kg with a maximum envelope size of A4 (21x30cm) and a maximum thickness of 3cm. Shipping cost is only 10K to the Java Island area. Paxel Instant You can send packages within the city quickly and efficiently without rush hour. PaxelBig Send large packages weighing up to 25 kg and a maximum dimension of 80cm (one side) picked up by taxi/van to your location and send Same day/Next day. PaxelRecyce Send your waste online shopping trash up to 15 kg in weight via PaxelRecycle for recycling by Paxel Partners (Waste4Change). PaxelMarket Enjoy #JAJANBEDAKOTA from Java, Bali, and Sumatra to Sulawesi easily and comfortably. Lew@tBox Send packages from PaxelBox with Lew@tBox! You can send a package by saving the package in PaxelBox and Hero will pick up your package from PaxelBox to be sent to the recipient. PaxelBox is a smart locker for storing goods, packages and food onto Folding Bikes with QR Code. (*food storage and Folding Bikes apply to certain PaxelBoxes) If you still need info about Paxel, you can contact our Hera (Paxel Chat Assistant) that ready to help you via Paxel App, Paxel's website or WebApp Sahabat Paxel. Find the latest info about Paxel on: Website - https://paxel.co TikTok - @paxel.co Instagram - @paxel.co Facebook - Paxel Indonesia YouTube - Paxelco ## Key features - Package pickup by courier - Flexible delivery time management - Live package tracking - Flat postage up to 5kg - Special handling for food and frozen items - Same-day and instant delivery options - Large package delivery (up to 25kg) ## Recent user reviews (10 of 62) All indexed reviews: https://appshunter.io/ios/app/paxel-easy-to-send-package/id1372668166/reviews.md ### 1/5 — Penipu *2024-03-07, version 2.20.0* Gausah deh gaya2an buka sameday di toped, lu kirim besoknya mending gua pake nextday lebih murah. Sial ### 1/5 — “GET ORDER CONSULT FAILED” *2024-02-17, version 2.20.0* Gajelas tiap mau bikin pengiriman begini terus. Dm ke ig nya jg ga membantu. Bingung harus kemana kalo begini. Tolong diperbaiki dan diberikan kejelasan! ### 1/5 — Rude Unprofessional Courier muhamad sadnuh! *2023-02-14, version 2.16.0* Courier name muhamad sadnuh! Very Unprofessional and Rude! We have scheduled for a pick up time at 6pm as I have to commute back home from work, mohamad message me at 5:10pm that he’s at location, I told him I am not there yet and our schedule is at 6pm, he told me that I have to give him the package right now! I called him to explained, he yelled at me told me that he has No time! And hung up my call. I have prove of the rude messages he send me! This is the awful standard service of paxel! ### 2/5 — Tn *2023-02-04, version 2.16.0* Menu : my transaction, account, inbox tidak bisa di klik ### 4/5 — Benerin BUG apps anda di IOS *2023-02-03, version 2.16.0* Layanannya bagus banget. Bug nya di IOS gak nahan tapi. Banyak bgt masalahnya tiap kalo mau buat orderan kalau pake IOS. ### 1/5 — Ga bisa save alamat *2023-01-18, version 2.15.0* Alamat yg disave hilang terus ### 1/5 — Ada kemunduran serius *2022-06-16, version 2.11.0* Belakangan kenapa aplikasi ini tidak bisa kirim? Bahkan utk verifikasi email pun tidak bisa. Customer service via WA tidak dijawab. **Developer response:** Halo kak, maaf banget atas ketidaknyamanan yang dialami, agar segera bisa kami follow up, silakan email ke suaraanda@paxel.co ### 3/5 — App nya lelet banget. Sevis bagus sih tapi *2022-02-12, version 2.8.2* App nya loadingnya lelet bgt gajelas ini payment sudah diproses atau belum. Tolong dibenarkan biar tidak merusak customer experience. Konsep nya bagus tapi eksekusi masih kurang. **Developer response:** Halo kak, mohon maaf ya atas ketidaknyamanannya.. Jika mengalami kendala bisa menghubungi Customer Empathy Kami melalui WhatsApp di 0855-7467-0318 ### 1/5 — error terus *2021-12-01, version 2.7.0* kapok dah gausah install aplikasi ga jelas lagi ### 5/5 — Apps harus di upgrade krn srg hang *2021-11-29, version 2.7.0* Skrg status pengiriman barang tdk bisa dilacak krn tombol status tidak bisa ditekan. Sdh bolak balik delete apps n download ulang tetap tidak bs klik tombol pesanan n melacak pesanan. Tlg diperbaiki. Jadi bingung ## Frequently asked questions about Paxel ### What does Paxel do? Paxel is a mobile application that provides an easy, safe, and fast solution for sending packages, especially for intercity and same-day deliveries. It offers various services including package pickup by a courier, flexible delivery time management, and live package tracking. ### What are the key features of Paxel? Key features include package pickup at your location by a courier, flexible management of delivery times, live tracking of packages, flat postage rates for packages up to 5kg, and special handling for food and frozen items with cooling facilities. ### How much does it cost to use Paxel? The app itself is free to download and use. The costs are associated with the delivery services, with options like 'PaxelAmplop' offering a flat rate of 10K to the Java Island area for packages up to 1.5kg. Specific pricing for other services will be detailed within the app. ### What types of packages can I send with Paxel? You can send various types of packages, including standard packages, food and frozen food (with special handling), large packages up to 25kg, and even waste for recycling. There are specific services like PaxelAmplop for smaller items and PaxelBig for larger ones. ### Where does Paxel deliver? Paxel offers wide area same-day delivery coverage across numerous cities and regencies in Java, Bali, Sumatra, and Sulawesi, with more locations being added. Specific service availability, like cooling facilities or certain pickup methods, may vary by location or partner. ## Version history (last 5 releases) ### 2.20.1 — 2024-05-01 ATTENTION! The latest app version 2.21 has been released with updates that make it easier for you to send packages, starting from: 1.⁠ ⁠Create shipment with a simpler display 2.⁠ ⁠Find best promo easier & faster 3.⁠ ⁠Pay shipping costs and check balances more practically by connecting various payment methods 4.⁠ ⁠PaxelBox notifications that you can now get in the app Let's, update now! ### 2.20.0 — 2024-02-01 ATTENTION! The latest app version 2.20 has been released with updates that make it easier for you to send packages, starting from: 1.⁠ ⁠Create shipment with a simpler display 2.⁠ ⁠Find best promo easier & faster 3.⁠ ⁠Pay shipping costs and check balances more practically by connecting various payment methods 4.⁠ ⁠PaxelBox notifications that you can now get in the app Let's, update now! ### 2.19.2 — 2023-12-14 Attention! The latest version has been released with bug fixes that make it even easier for you to send packages! There is also important info for you that now Paxel doesn't operate on Sunday. Therefore, make sure you choose the right pickup and estimated arrival time of your package. ### 2.19.1 — 2023-10-12 Attention! The latest version has been released with bug fixes that make it even easier for you to send packages! There is also important info for you that now Paxel doesn't operate on Sunday. Therefore, make sure you choose the right pickup and estimated arrival time of your package. ### 2.19.0 — 2023-09-27 Attention! The latest version has been released with bug fixes that make it even easier for you to send packages! There is also important info for you that now Paxel doesn't operate on Sunday. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*