# Paxton Entry — user reviews

> 5 indexed App Store user reviews of Paxton Entry by Paxton Access Ltd, rated 2.30/5 from 8 ratings.

- Source: https://appshunter.io/ios/app/paxton-entry/id1498087730/reviews
- App overview in markdown: https://appshunter.io/ios/app/paxton-entry/id1498087730.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 5

## Most critical reviews (5 lowest-rated)

### 1/5 — Awful

*2026-04-18*

Hardly works

### 1/5 — Stops connecting takes for ever for service

*2026-04-17*

My company uses this app for our gate at our preschool. We have had it for less than a year. Getting someone to come fix issues takes forever. Once we got the gate system the person didn’t know how to get the app to work on our tables or our phones. Took several months before they helped us again and didn’t even complete there task which was to fix the camera so we could see people. Then a couple weeks later the app stops sending us notifications of people at the gate so we could buzz them in. Took forever to get them to fix it. Then it happens again when they update the gate system, program fobs, and barely fix the camera angle. In fact the gate system stopped working all together and the fobs didn’t even work. They wouldn’t even come back to fix the issue until the next day. Now for a 3rd time we are still not getting updates to our phones.

### 1/5 — Very sad app

*2026-04-04*

No Apple wallet not Apple Watch support.

### 1/5 — Awful

*2026-03-09*

Spend hours trying to download app and no success. Just will throw visitors the keys. They can call my phone. What a waste 😤

### 1/5 — Malwina

*2025-07-12*

Most of the time the app isn’t working. The bell rings, but my phone doesn’t receive any notifications or calls from the app…

**Developer response:** Hi Malwina, we're sorry to hear that your experience with the app hasn't been great. Please get in touch with our Support team who will be able to help resolve this for you. You can reach them by phone, email or webchat, here: https://www.paxton-access.com/contact-us/

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*