# Paya Mobile Payments — user reviews > 40 indexed App Store user reviews of Paya Mobile Payments by ROAM Data, rated 1.60/5 from 31 ratings. - Source: https://appshunter.io/ios/app/paya-mobile-payments/id460405229/reviews - App overview in markdown: https://appshunter.io/ios/app/paya-mobile-payments/id460405229.md - Rating breakdown: 5★ 4 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 25 ## Newest reviews (16 of 40) ### 1/5 — Won't Open *2017-01-27, version 4.3.4* Same problem as everyone else. App won't open on my iPhone 6. Very frustrated. Will have to figure something else out for booth sales. ### 1/5 — Horrible App! *2017-01-13, version 4.3.4* Is there a zero star! Does anyone with sage ever even read these reviews? Apparently not! This app does not work at all on the iPhone 7! Customer service is no help! Would never use this for personal use! ### 1/5 — Crash happy *2016-09-17, version 4.3.4* I was trying to use the app and as soon as you try to make a payment it crashes. :'( ### 1/5 — Won't open...No support *2016-02-03, version 4.3.4* Won't open...No support ### 1/5 — iPhone 5s - Won't Open! *2016-01-29, version 4.3.4* I have same problem as my IPhone 5s won't OPEN SAGE MOBILE PAYMENTS! I called Sage Tech support said same as other reviewer - Factory Reset but I spent ALL DAY doing a Factory Reset & Restore with SAME RESULTS - SAGE MOBILE PAYMENTS WILL NOT OPEN!! My GS Daughter is losing LOTS of Sales to help her go to Camp this summer! ### 1/5 — App won't open *2016-01-25, version 4.3.4* App does not work on my IPhone 5 or 6. It will not even open. Have tried deleting, reinstalling, restarting phone, nothing works. Called tech support, they were no help, suggested newer IOS versions were cause, suggested wiping everything off phone and reinstalling older IOS version..... Maybe Sage should release a new version? ### 1/5 — Worst.App.Could be good... *2016-01-23, version 4.3.4* Terrible. Once you close the app you must uninstall it to log back in and most times that doesn't even work. Quite terrible when trying to look professional with a customer. Disappointed ### 1/5 — App closes *2015-05-12, version 4.3.2* STILL DOESN'T WORK ON MY IPHONE6!!! After installing an app update, the Sage app won't even open. My company uses this to take debit/credit cards in the field. Please fix this! ### 1/5 — STILL NOT WORKING *2015-05-05, version 4.3.2* The newest update still does not work on my phone. It won't even allow me to login anymore. ### 1/5 — Absolute garbage. *2015-03-15, version 4.2.19* Downloaded it 3 times. Restarted my phone. App won't even open. ### 1/5 — Doesn't work *2015-02-11, version 4.2.19* I have tried to get this app to work on my iPhone and it just flashes then disappears when I try to open it. Very frustrated with it because lost sales because I couldn't get it to work ### 1/5 — Constantly Crashes *2015-02-05, version 4.2.19* Crashes on three separate devices. Support is even worse. Painful experience. ### 1/5 — Will not open *2015-01-26, version 4.2.19* Crashes before it even opens. Deleted, reinstalled, restarted iphone6, backed up and updated iPhone...nothing is working. Please help!!! ### 1/5 — Will not work!! *2014-12-12, version 4.2.19* This has been the most frustrating program I have ever seen. It does not work properly and everyone blames it on something else and in the mean time I have spent hours on a program that doesn't work!! I would not recommend this to anyone! ### 1/5 — Crashes... *2014-09-27, version 4.2.19* Just crashes when you open it. Tried reinstalling on several devices and the same thing happens. ### 2/5 — Crashes with swiper *2014-02-25, version 3.3.4* Using the electronic swiper put out by the same company, the app crashes with every swipe. Only works when you punch in the codes manually. ## Most critical reviews (10 lowest-rated) ### 1/5 — Won’t *2019-03-09, version 4.4.1* Your app will not let me on it turns off every time it is not my phone because no other app does this ### 1/5 — App *2019-02-28, version 4.4.0* I downloaded it I click on it and it disappears and nothing opens help ### 1/5 — Won’t even open! *2019-01-20, version 4.4.0* The app won’t open on my iPhone SE and on my friends iPhone 6SPlus. We need to use it for Girl Scouts and we can’t :( ### 1/5 — Crashes *2019-01-13, version 4.4.0* I have a newer iPhone now and with both my older one and this one the app crashes. It won’t even let you open it. It just crashes immediately. Support was no help either. I’m not sure why this keeps happening. ### 1/5 — Does not open *2018-03-02, version 4.4.0* I’m supposed to be using this for work but cannot t get anything more than a second of splash screen before it crawls back into its icon and dies. If only ZERO stars was an option.... ### 1/5 — Driving me crazy *2018-01-22, version 4.3.4* I have deleted and redone loaded this app. I have turned off and restarted my phone. I have tried ever combination. Still I can’t get this app to open. Pathetic!!!!! ### 1/5 — Sage iPhone app not good! *2017-12-11, version 4.3.4* I have downloaded this app from the Apple iPhone App Store repeatedly and have deleted repeatedly. Still can’t use it on my iPhone 7. As soon as I touch the icon to open it it closes again. AVOID this payment app!!! Frustrating!!! ### 1/5 — Won't Open *2017-11-18, version 4.3.4* The app will not open on my iPhone 6. ### 1/5 — WILL NOT OPEN ON IPHONE! *2017-03-13, version 4.3.4* This app is thrash it will not open what so ever. And tech support is no help smh ### 1/5 — Crash *2017-02-05, version 4.3.4* Way to go you have created an app that is going to crash for all people who actually want to use this app... ## Most praised reviews (10 highest-rated) ### 5/5 — Sage mobile payments *2017-03-08, version 4.3.4* Been using Sage mobile payments through Claris Merchant Services for the last 3 years processing payments in the shop and on the road for my Locksmith business with no issues. Try looking up Claris Merchant Services for info and excellent support with this ap. ### 5/5 — The Ogre *2014-09-03, version 3.3.4* Great App, I have used this app and Sage Merchant services for almost 2 years now and never had a problems! App works great and it even emails me a signed copy of each receipt! The recent improvements they have made just make it that much better! Their processing and rates are great as well! ### 5/5 — Vita spa orange park,fl *2014-08-30, version 4.2.19* Love it! Greatest thing ever! Works great in the store and out of the store . Customers like the security of there credit card info. And the easy of payment. Thanks ### 5/5 — Awesome App *2013-01-22, version 3.3.4* Super easy to use! Love it! ### 5/5 — Works great *2012-03-15, version 3.3.1* Easy to setup, easy to use, fast response, and secure. ### 5/5 — Smp *2012-02-24, version 3.1.3* Great app. Offline function needs work. I like the support team Corey was great! ### 5/5 — Commercial grade solution *2012-01-21, version 3.1.3* Best m-payment app on the market! Top notch security and trx data integrates with Sage accounting products. Great app and service. ### 4/5 — NA *2012-01-12, version 3.1.3* Great app, works just fine with my IPhone 3G. ### 3/5 — Tipping *2013-01-25, version 3.3.4* I wish the tip option was towards the end with the signature. Awkward when asking a customer do you want to leave a tip. ### 2/5 — Unreliable *2017-04-06, version 4.3.4* Our business has been using the Sage mobile app for a credit card processing for a couple of years now. However, the latest version of the app crashes at the most inopportune times - most notably after the card has been swiped and read, but prior to the completion of the transaction. The problem has only gotten worse since we upgraded to newer phones (now using the iPhone 6S). We value the ability to process customer payments while on the job, but need a reliable way to do that. Unfortunately, this version of the mobile app leaves much to be desired. Please repair and the problems and update the app soon! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*