# Payanywhere: Point of Sale POS — user reviews

> 113 indexed App Store user reviews of Payanywhere by North American Bancard, rated 3.60/5 from 657 ratings.

- Source: https://appshunter.io/ios/app/payanywhere-point-of-sale-pos/id404066296/reviews
- App overview in markdown: https://appshunter.io/ios/app/payanywhere-point-of-sale-pos/id404066296.md
- Rating breakdown: 5★ 353 · 4★ 82 · 3★ 26 · 2★ 23 · 1★ 173

## What do users think of Payanywhere?

Overall sentiment: negative

**Pros**

- 🚀 Quick payments
- 💡 Convenient mobile payments
- 👍 User-friendly app
- 🚀 Fast payouts
- 👍 Easy to use
- 👍 Reliable service

**Cons**

- 🐛 Frequent app crashes
- 🐛 Unreliable card reader connection
- 💰 Unexpected fees
- 🔒 Security concerns
- 🐛 Buggy updates
- 🔍 Poor customer service
- 🐛 Inconsistent performance

**Commonly reported bugs**

- Inability to save modified items
- Forced log-outs and login issues
- Tap-to-pay feature not working
- Incorrect tax calculations

**Most requested features**

- Improved invoicing system
- Better inventory management
- Loyalty/gift card features
- Enhanced reporting and analytics

## Newest reviews (19 of 113)

### 1/5 — Es una estafa

*2024-06-11, version 6.8.1*

Esta aplicación te miente y te hacen firmar un contrato sin decirte y después para salir tienes que pagar como 800 dólares esto no sirve

### 1/5 — Beware

*2024-05-14, version 6.8.1*

As far as credit card apps are considered this is my far the first one there is. I highly suggest trying go payments or any other card app first before using this product. 
Customer service is absolutely horrible. Their fees are ridiculous. Their entire online platform is extremely slow and pretty much useless. Good luck trying to resolve any issues with this horrible company.
When you’re not satisfied with their service, they tell you there’s a cancellation fee. They tell you there is no contract. Shame on this company.

### 1/5 — Don’t do it!!

*2024-04-23, version 6.8.0*

This is the worst service I’ve ever dealt with. From customer service to them holding MY money for 6 months because in their words “they can”. There are many other services out there. I recommend you choose one of them.

### 2/5 — Using for 3 years everyday

*2024-03-18, version 6.8.0*

I use this with my business every single day, and there’s always an issue with the tap to pay! Almost every transaction I need to disable a card readers or enter their card manually due to a pay anywhere error. I have 12+ iPhones using this app and each one has this issue. Please fix!
* An error occurred while initiating Tap to Pay on iPhone. Please try again later *

### 2/5 — Aggravating!!

*2024-01-29, version 6.7.1*

I have been with PayAnywhere since 2014.  Loved it for years. However, I am very frustrated lately with the service. Login on my Desktop is often slow and I'm constantly getting "error " messages when trying to process a card.  I was ecstatic when they introduced the "Tap to Pay" on Apple devices.  When it works, it's great, but it won't initialize 95% of the time.  This is absurd.   I will be looking elsewhere for a payment system.

### 1/5 — Company is a scam

*2024-01-17, version 6.7.1*

They will sign you up and then make it impossible to cancel while charging amounts you didn’t agree to. Avoid at all costs! Use a real merchant account.

### 1/5 — Tap to pay doesn’t work on iPhone 14 Pro

*2023-12-21, version 6.7.1*

I enrolled with Payanywhere to utilize the advertising describing ‘Tap to Pay’. It wouldn’t install that ‘Payment Method’ on the app until the later version and the ‘tap to pay’ option still won’t enroll or initialize to enable that payment option. I have been waiting for tech support to get my phone working for almost 2 months.  Still no resolution.  Are there other iPhone 14 Pro users that are able to utilize ‘tap to pay’ option??

### 1/5 — DON’T DO IT

*2023-12-03, version 6.6.2*

This company is 100% a scam. 
Charging me fees THEY can’t even explain to me! Who does this and how they have not been shut down is beyond me. Filing complaints and hiring an attorney is the only way to get out. The’ll ruin your credit anyway. They are so arrogant- laughing as they commit their financial atrocities- how do these people sleep at night?

### 1/5 — Update

*2023-11-10, version 6.6.2*

I’ve used this service for years. All the new updates have created nothing but problems. New feature for tap to pay has not been useable since added. Very frustrating. 
I have updated version and and tried deleting and restarting app.

### 2/5 — Tap to pay not working

*2023-10-26, version 6.6.2*

Every time I try this feature, it always says  “An error occurred while initiating Tap to Pay on iPhone. Pls try again later”

Useless!!!

### 1/5 — Rateros

*2023-10-17, version 6.6.2*

I worked with them for years, they have terrible service and when I wanted to close the account. They charge for a cancellation fee without letting me know, never mentioned and never clarified to me. Thieves and dishonest. They wanted me to refer people to their business NEVER!!!

### 1/5 — Worst ever

*2023-10-01*

This is the worst system I have use to take payments. Does not accept payment from cashapp cards or chime. Called about the issue and was told the banks were declining the transactions not payanywhere and to have my customers call there bank. This is a problem with payanywhere and these particular banks. Why should my customers have to call there banks, everyone of my customers who tries to pay with either of these should have to do this??? No payanywhere needs to get this straightened out with the banks not my customers. This is the job of payanywhere not the customers. App is a mess hard to find anything about what is going on with my bank transfers as well as many other problems.

**Developer response:** Hello, thanks for reaching out and informing us of the issues you've encountered. The card types mentioned must be issued by one of the card brands accepted by Payanywhere, such as Visa, Mastercard, and American Express. Additionally, if the cards in question are debit cards that require a PIN, your account details may need to be updated to accept PIN Debit transactions. Please contact Customer Service at 877.387.5640 at your earliest convenience so we can gather additional details and help resolve these issues for you. Thanks!

### 2/5 — App gone bad

*2023-08-31, version 6.6.0*

This app worked pretty well until the last update. Now it won’t let me input customer information,text receipts, take cards over the phone or save pricing. I removed the app several times, reentered my settings and it will work one time then falls on its face again. 
I am very frustrated

### 1/5 — Used to be good then went downhill

*2023-08-08*

Here’s an update. This company just now started calling me telling me I owe them a monthly fees that they just now made up. The only reason I was using this company for five years was because I never had a monthly fee and suddenly they have one and cancel my account without even telling me anything about it. They have collection people calling me for a monthly fee and that’s the first I’ve ever heard of it. These people are a scam stay away from them. I’ve had no problem with them for five years and suddenly something has changed. I used this company for a few years and then suddenly with no warning or reason they canceled my account. I guess they don’t want any business. There are several others that would love to take their place so I’m moving to another company. They won’t even answer their phone and I get messages that their phone is disconnected. So they just replied to this saying that I need to reach out to the customer service. But I did and their customer service said that they just canceled me for no reason. Because after me using them for years, they just suddenly decided they don’t want my business. So their reply below telling me to call customer service is useless. Your customer service is the one that canceled my account for no reason!

**Developer response:** Hello, thank you for taking the time to leave us a review. We hate to hear of our merchants having any issues and are always focused on ensuring we provide timely resolutions. Please reach out to Customer Service at 877.387.5640 so we can help you with your account concerns. Thanks!

### 2/5 — Just useless now

*2023-08-06, version 6.5.0*

This has become an embarrassment to try to use. 85 percent Zelle now 14 % cash 1% your SFA!

### 1/5 — Used to be good then went downhill

*2023-08-03*

I used this company for a few years and then suddenly with no warning or reason they canceled my account. I guess they don’t want any business. There are several others that would love to take their place so I’m moving to another company. They won’t even answer their phone and I get messages that their phone is disconnected. So they just replied to this saying that I need to reach out to the customer service. But I did and their customer service said that they just canceled me for no reason. Because after me using them for years, they just suddenly decided they don’t want my business. So their reply below telling me to call customer service is useless. Your customer service is the one that canceled my account for no reason!

**Developer response:** Hello, thank you for taking the time to leave us a review. We hate to hear of our merchants having any issues and are always focused on ensuring we provide timely resolutions. Please reach out to Customer Service at 877.387.5640 so we can help you with your account concerns. Thanks!

### 1/5 — Force log out

*2023-07-24, version 6.5.0*

Stop forcing a log out after brief periods of inactivity. No other payment app does this. Or maybe allow for face ID to log in. Having to stop and re-enter my log in every few hours is not productive.

### 1/5 — Talking to Robots

*2023-04-15, version 6.4.2*

Talking to your customer service is like talking to a robot. They don’t listen or retain information. I’d rather talk to a wall.

### 1/5 — SCAM ARTIST!

*2023-04-03*

Company fraudulently took $1000 from my account. Said it was for some risk fee that was NEVER disclosed at the time the account was set up. Company agreed to refund the charge and close my account. Since then has given me the run around and I’ve been bounced from departments to department and nobody knew the proper information. Now 3 months later I find out I supposedly had a previous account in collections due to not returning a payment terminal I NEVER EVEN RECEIVED! SO they decided to take my refund and apply it to the past account WITHOUT MY KNOWLEDGE OR PERMISSION! I have received ZERO services from this company and they just got a FREE $1000 from my business. 

EVERY SINGLE PERSON I have spoken to has been rude, unprofessional, and unaware how to properly do their job. DO NOT DO BUSINESS with this company! They will take money without disclosing to you first and do nothing to help you as the customer they do not care all they care about is finding ways to take money from you! DO NOT give them your information! They are very deceptive!!  

SCAM ARTIST AT THEIR FINEST!!!

**Developer response:** Hi Kim, thanks for sharing your feedback and making us aware of the situation. We are always here to help and want to make things right. Please reach out to Customer Service at 877.387.5640 so we can investigate further and ensure these issues are resolved for you. Thanks!

## Most critical reviews (10 lowest-rated)

### 1/5 — Major issues

*2026-04-12, version 7.4.2*

I can no longer get our newest card readers to work through the apps. Before most recent iOS update and pay anywhere update they worked. Now nothing will take a payment. 
The only reader we now have is the last one we used before the new white ones. Please resolve this issue.

### 1/5 — Bad bad bad!!!

*2026-03-21, version 7.4.1*

I would not recommend this app it’s been a pain trying to contact the customer service and they have my money on hold. I called and was on the phone for over 2 hours with people who barely spoke English and sent an email and still haven’t been able to get the money I would suggest square or anything else. They say they’ll get back to you and email you just to get you off the phone then never do

### 1/5 — Bad bad bad

*2026-02-28, version 7.4.1*

I would not recommend this app it’s been a pain trying to contact the customer service and they have my money on hold. I called and was on the phone for over 2 hours with people who barley spoke English and sent an email and still haven’t been able to get the money I would suggest square or anything else

### 1/5 — Scammers

*2026-01-15, version 7.4.0*

I used this app/company since 2012. They were great until 2025. They started charging a ridiculous annual fee. I canceled my business with them and they still charged me the annual fee. They refuse to refund it. Worst customer service. Wish I could leave zero stars

### 1/5 — Fraud

*2026-01-02, version 7.4.0*

They are scammers do not use this app stick with square

### 1/5 — Just taking my money

*2025-10-29, version 7.3.0*

I will remove the review once I have my equipment and money I have processed. You are currently holding my money and will not deposit it and you charged me for a reader I never received saying you never charged me. My bank says otherwise. I will not recommend you or proceed with cc payments until this is resolved. Horrible effort and professionalism by your staff as well.

### 1/5 — Doesn’t Work

*2025-08-03*

I been using this app for about 6 months now and all I can say is Thank God I didn’t remove my Square app because I would have been dead in the water with CC sales.  The card reader has only worked once but I had the tap to pay until about month ago the tap to pay would work off and on. I have restarted the app many times update both my iphone16 pro and app. 
Sent 2.5 hours with tech to get Tap to Pay working before a big event this weekend - get to the event and NOT WORKING ! Had a new card reader sent to me bc old one would work ( connected) but would not read cards. New one comes - charge to 100% and still won’t read a card. 

I am done!  Really wanted this to work as I hate paying all the fees with Square.

**Developer response:** Hi there, we're sorry to hear about the issues you've encountered. This does not meet our performance standards and we sincerely apologize for the poor experience. Please contact Tech Support at 877.387.5640 at your earliest convenience so we can gather additional details and ensure these issues are resolved for you. Thanks!

### 1/5 — Used to ROCK!

*2024-12-12, version 7.0.0*

Last two versions are going downhill FAST…tooo slow…toooo many denials… toooo much work to type in every card!!! Fix it or I switch!

### 1/5 — Backwards company

*2024-11-05, version 7.0.0*

I go through the application process with a sales rep, get approved, they send me the hardware etc. after processing my first two payments, the company closed my account.  Nothing but a huge waste of time and money with this shady company.

### 1/5 — Cuidado. Con esta aplicación

*2024-06-14, version 6.8.1*

Atención al
Cliente no funciona todos son unos incompetentes fíjate en lo que firmas por Qe te asen firmar contrato por año sus tarifas. Son demasiado elevado para los clientes

## Most praised reviews (10 highest-rated)

### 5/5 — Good app

*2025-05-05, version 7.1.0*

It does what it’s supposed to!

### 5/5 — Very satisfied

*2023-03-24*

I don't normally write reviews, but if this one helps anyone than I would be satisfied. I had spent months trying to find the right payment processing company for my grooming company and the hardare was always clunky or too difficult to use, the fees were high and I never understood what I was paying for. When I signed up with Payanywhere I got a cc machine for my counter and a card reader I can take on the go - this set up is absolutely perfect for me. The fees are low and my payments are received in a timely manner. It is EASY and that is what I needed. I have enough on my plate already I don't have time to be worrying about getting paid properly so this has been a life saver

**Developer response:** Hi there, thanks for taking the time share your review with us! We're so happy to be your payments partner!

### 5/5 — Payments all online

*2023-03-24*

One things that is pretty unique with Payanywhere is the fact that I do not even need to buy a credit card machine and I am still able to manage my business and get paid all from my computer. They allow you to use a business center website that you can take payments from over the phone and send your customers invoices and manage their schedules and monitor payments to be received. I run a small cake decorating business out of my house and being able to accept deposits and final payments without needing a machine makes me happy while allowing my customers to pay with their cards and not always have to have cash. love this service

**Developer response:** Hi there, we appreciate the great review!

### 5/5 — Get Paid on different platforms

*2023-03-24*

With Payoneer you can get paid on different platforms around the world without the need to open multiple accounts. This is especially useful if you are a freelancer working on different projects in different countries because you can save a lot of time by having all your accounts in one place. It is also very easy to set up and use so you don't have to worry about spending a lot of time learning how to use a new app every time you get paid on a different platform

**Developer response:** Hello, thanks for the great review!

### 5/5 — Zero Cost to Set up an Account

*2023-03-24*

We researched various solutions, and after reviewing multiple offerings we chose Payanywhere. It was our number one choice for several reasons: it's easy to use, it doesn't cost anything to set up an account, and it works very well with our devices. We are very pleased with it. I would highly recommend it to other small businesses looking for a credit card processing option that is affordable and easy to use.

**Developer response:** Hello, thanks for the great review and recommendation!

### 5/5 — Inventory

*2023-02-04, version 6.4.1*

I love the app and how it helps me with my inventory to make sure I am always on top of things. I can track sold items and restock them as needed with the help of the app. In the past, I would cram last minute..I now feel so organized. Also, I can access my product catalog online anywhere and from any device so that really has been useful too.

### 5/5 — New features

*2023-02-02, version 6.4.1*

The new features they just released are awesome - I LOVE being able to send my customers a text to let them pay their invoice. This is much easier for my client base since I am often sending and resending emails that they don't see or claim they didn't get. Being able to send a text makes it hard to miss and I am seeing more payments come in right as we complete jobs. The app has always worked great but this just took it to another level for me.

**Developer response:** Hello, thanks for the great review! We're happy to hear our enhancements have had a positive impact on how you take care of business!

### 5/5 — Remote management

*2023-02-02, version 6.4.1*

Apart from being such a helper with my payments and making my customers happy, I can keep tabs of anyone even while I am away on vacations. The reports from the app gives me an overview of thing like their transactions completed, volume sold, tips, things like that.

### 5/5 — Long time user

*2023-02-01, version 6.4.1*

I have been using Payanywhere for a few years now and I must say they just keep getting better. At first I was only using the app to take care of a few inventory things here and there but now there is so much you can do from it that I am constantly finding more ways to handle business needs from right within the app. They have sales reporting and employee management features beyond just keeping track of stock that I love to use, but it seems like recently a lot more has been added to the app. I am able to send invoices and take payments literally from right within the app. While my store is swamped I can help take customers right from my phone with my card reader or help manage customer issues. I am a loyal payanywhere user and my business thanks me for it.

**Developer response:** Hi, thanks for the kind review! We look forward to continuing to do business with you for many years to come!

### 5/5 — Does what I need

*2023-02-01, version 6.4.1*

The app itself has always done what I needed it to do - I am not a super tech saavy user but the features in the app are very user friendly and if I am able to figure it out and use it then anyone can. I most enjoy being able to manage payments including refunds or modified pricing right from in the app. I appreciate having the ability to tackle business needs right from my phone since I am often moving around or on the go. It is very easy to use - def an added bonus to the sale systems.

**Developer response:** Hello, thanks for the nice review! We're happy to hear you find the app easy to use and fits your needs!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*
