# PayBy – Mobile Payment — user reviews > 20 indexed App Store user reviews of PayBy by Botim Money Technology LLC, rated 2.55/5 from 11 ratings. - Source: https://appshunter.io/ios/app/payby-mobile-payment/id1513907527/reviews - App overview in markdown: https://appshunter.io/ios/app/payby-mobile-payment/id1513907527.md - Rating breakdown: 5★ 3 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 6 ## Newest reviews (6 of 20) ### 1/5 — Useless to foreigners *2023-02-07* Unable to register with a US phone. Generic "security" error, no information, unable to report (another error). Way to go to attract visitors. ### 1/5 — Scam *2022-12-06* No proper customer care , they don’t care about your money something happened to your wallet they will not support u . It’s biggest scam in uae ### 1/5 — Can’t see cashnow *2022-05-17* I cannot see “cash now “option in payby app ### 1/5 — Waste app *2022-03-28* No proper customer support ### 1/5 — Worst App *2021-03-08* I created account in this app and took 10 AED mobile credit. 9th is my Bill Due Date. From 2nd onwards start getting calls from different countries numbers . There is no proper customer care service. Full of harassment Daily. Don’t Trust this app. ### 1/5 — Software bug *2020-12-04* Recently I installed the app and i made one transaction, and i have balance in my payby acc when i am trying to open the app now it is again asking for reg ,even if i tried reg again then it is not properly working ,it is asking for my payment password, it is not able to type the password there, ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad *2025-03-04* Update please ### 1/5 — Very bad customer service *2025-02-28* Not trust for transactions and bad customer service ### 1/5 — Spam *2024-10-25* I made a transaction before one weak And till now not credited my account Pls don't trust this app ### 1/5 — Dont use this App.It is Very BAD APP *2024-10-07* I made transaction 1500AED on before 4 days and till now i didnt get my cash in my bank account.. They are saying it will take 5 working days to credit.. Dont use this **** App 🙏🏻🙏🏻🙏🏻🙏🏻 ### 1/5 — Never use for money transfer *2024-09-10* Slow-mo really work here I lose once 21 aed Now again, it’s been a one day I send some amount to my account till now I didn’t receive yet. The funny thing is they charge as same bank instead transfer charge for this Instead of pay by it must called slow-mo Same botim same company same platform just different apps. I didn’t use to give review but I don’t want someone get trouble like me in the future I can understand the feeling when you get stuck with ur own money because of this kinda apps. ### 1/5 — Scam service *2024-01-07* I will do the case about this scam! My 1500 aed still at the wallet! ### 1/5 — Service is too bad *2023-11-15* Delayed response and late service ### 1/5 — Bad customer support *2023-11-03* I've tried to verify my account but when i press on verify it shows me that there is an error and can't enter the page which i can upload my id for verification, two years of waiting and there is no help, bad customer support, and they didn't even try to help me, i told them about this issue and the only thing they tell me that i should update the app to the latest version and try again, but the fact that the app is up to date and when i tell them that they stop responding, i have a balance in my account and i can't use it because my account is not verified. ### 1/5 — Scam *2023-10-22* I use this cheating app one week now the money was deducted from unknown person, I didn’t make any payments ita scam don’t use this ### 1/5 — Failed transaction *2023-08-29* I have money stuck in the account and can’t transact. Call representatives will hold your call and mute it when I call them. ## Most praised reviews (4 highest-rated) ### 5/5 — Awesome app *2022-12-03* Payby is the best PAYMENT app in the whole UAE ### 5/5 — Great app *2022-05-13* Very nice app for mobile recharge and giving more gift. ### 4/5 — Need Update *2023-09-18* We need here in PayBy chat option. I thought it’s very important now. ### 3/5 — To - The developers *2023-10-27* Hello dear developer, Please update the app and fix the issue where we click "Apply for physical card" and it freezes and the app crushes. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-26.*