# PayByPhone Parking — user reviews > 2,090 indexed App Store user reviews of PayByPhone Parking by PayByPhone Technologies Inc., rated 4.80/5 from 749,591 ratings. - Source: https://appshunter.io/ios/app/paybyphone-parking/id448474183/reviews - App overview in markdown: https://appshunter.io/ios/app/paybyphone-parking/id448474183.md - Rating breakdown: 5★ 690,111 · 4★ 33,825 · 3★ 9,285 · 2★ 3,614 · 1★ 12,756 ## What do users think of PayByPhone Parking? Overall sentiment: neutral **Pros** - 🚀 Convenient - 🚀 Easy to use - 🚀 Saves time - 🚀 Seamless - 🚀 Reliable - 🚀 Flexible - 👍 Useful notifications - 👍 Saves money on parking tickets **Cons** - 🐛 App glitches and crashes - 🐛 Payment issues - 🐛 Inaccurate location detection - 🐛 Unreliable notifications - 💰 Overcharging and hidden fees - 💰 More expensive than meters - 🤔 Confusing interface and UX - 🤔 Lacks important features **Commonly reported bugs** - App freezes and crashes - Payment transactions fail - Location detection issues - Notifications not working - Overcharging for parking sessions **Most requested features** - Allow paying by minutes or half-hours - Add ability to end parking session early - Improve location detection accuracy - Provide better notifications and reminders - Enable refunds for unused parking time - Simplify the payment and setup process ## Newest reviews (10 of 2,090) ### 2/5 — Randomly forgets your car and phone number *2026-08-18, version 26.8.0* This app randomly forgets your cars and phone number ### 2/5 — Not user friendly *2026-08-15, version 26.8.0* I parked my car and took the train to the airport. I couldn’t remember which stop I had parked the car at when I returned from my trip. The app does not show you the address of the location I was actively paying for parking at. ### 2/5 — Mixed feelings *2026-08-14, version 26.8.0* Honestly, a great app I just don’t like paying for parking ### 3/5 — I don’t have a choice *2026-08-13, version 26.8.0* Pretty basic is what this is and useless in so many ways. For example, my most recent parking history is from months ago and never shows someone I park at every week. Favourites disappear and impossible to re add. Everything else they want cash for. Useless monopoly ### 5/5 — Parking *2026-08-12, version 26.8.0* Great to use ### 5/5 — Park with ease *2026-08-11, version 26.7.3* Park with ease! ### 5/5 — Parking by the zum Anker *2026-08-11, version 26.7.3* Parking was very easy. We like that we have a choice to pay at the kiosk OR by phone. Great idea!! ### 5/5 — Excellent *2026-08-10, version 26.7.3* Always very good! ### 5/5 — Hola buenas tardes *2026-08-10, version 26.7.3* Me encanta ### 4/5 — It’s nice except vehicle limit is dumb *2026-08-10, version 26.7.3* That’s it ## Most critical reviews (10 lowest-rated) ### 1/5 — getting worse *2026-08-18, version 26.8.0* first the app was saying that i was paying for parking somewhere in florida when i’m located in canada. then it suddenly didn’t remember the location i park at every day. now i can’t even sign into the app as a guest or with my information, and i need to be able to park to go to work…. really not cool. really frustrating, i shouldn’t have to spend 20+ minutes trying to troubleshoot this app when i need to be getting ready for work. do better. ### 1/5 — Spammed by offers *2026-08-18, version 26.8.0* Hit with 4 spam offers after parking, takes the pss ### 1/5 — Annoying middleman *2026-08-17, version 26.8.0* Always got these in places with no signal where the pay machine has rotted to dust, yet somehow the park code is perfectly visible. ### 1/5 — Major Glitches if get Signed Out *2026-08-14, version 26.8.0* very annoying when you get signed out for not using it for awhile, and then it's almost impossible when the password requires a change at the same time, and it continuously gives different errors, unknown errors, poor connectivity despite 5G, just nothing works at all. Send a code to reset password, but an unknown error means the code cannot be entered. Absolute disastrous IT & Admin when it goes wrong. ### 1/5 — Only shows you the rating pop up if you rate it highly. >35% transaction fees. *2026-08-12, version 26.8.0* Only shows you the rating pop up if you rate it highly. >35% transaction fees. ### 1/5 — Awful *2026-08-12, version 26.8.0* This app is so unusable the city of San Francisco has started putting giants signs on the sidewalk next to the pay stations saying “Alternative Ways to Pay!” with links to other apps that actually work ### 1/5 — Atrocious *2026-08-11, version 26.7.3* Had to pay for parking at London Heathrow and the app does not allow a foreign number to be registered. At an airport. Where you’d normally expect a decent number of foreign visitors who probably have foreign phones rather than UK ones. Nothing short of a con. ### 1/5 — Dishonest feedback *2026-08-11, version 26.7.3* Uses third party feedback vendor to both exceed Apple's rules around feedback prompts and prevent one star reviews on the app store ### 1/5 — Should be an option to end parking *2026-08-11, version 26.7.3* There should be an option to end parking early or transfer it to another spot. If apps like Evo car share have the option to "end trip" it should be easy to add this action to this app. If we pay for two hours but find out the restaurant we are going to is closed, for example, we leave then go somewhere else and pay for a new spot... and then someone goes to my old spot and pays... now multiple people are paying for the same spot. This is unfair feels a bit predatory. I feel it should be very simple to add an "end parking" option. ### 1/5 — Rev *2026-08-10, version 26.7.3* Utterly terrible. ## Most praised reviews (10 highest-rated) ### 5/5 — Quick *2026-08-19, version 26.8.0* No fuss 2 mins done.👍 ### 5/5 — Easy *2026-08-19, version 26.8.0* Very easy to use directions are very simple to use easy to navigate ### 5/5 — Only Pay By Phone *2026-08-17, version 26.8.0* I’ve been using this app since the day it started and I love it and it’s never failed me as all the other ones have I wish the whole city of Vancouver only used Pay by Phone ### 5/5 — App *2026-08-16, version 26.8.0* Great App ### 5/5 — No cueing *2026-08-16, version 26.8.0* Easy payment no standing in the cue to pay ### 5/5 — Nice *2026-08-15, version 26.8.0* Nice ### 5/5 — Easy Peasy *2026-08-15, version 26.8.0* Slow the very first time but much faster every time after that. ### 5/5 — Dr HSE *2026-08-14, version 26.8.0* Pratique ### 5/5 — Parking using PBPP *2026-08-13, version 26.8.0* Nice and easy ### 5/5 — So convenient! *2026-08-12, version 26.8.0* So user friendly and very convenient. You can extend your time through the app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*