# Paychex Oasis Employee Connect — user reviews > 89 indexed App Store user reviews of Paychex Oasis Employee Connect by Oasis Outsourcing, Inc., rated 2.10/5 from 224 ratings. - Source: https://appshunter.io/ios/app/paychex-oasis-employee-connect/id1154204906/reviews - App overview in markdown: https://appshunter.io/ios/app/paychex-oasis-employee-connect/id1154204906.md - Rating breakdown: 5★ 48 · 4★ 7 · 3★ 10 · 2★ 17 · 1★ 142 ## What do users think of Paychex Oasis Employee Connect? Overall sentiment: negative **Pros** - 👍 Easy navigation and intuitive interface - 📱 Convenient mobile access to paystubs - ✨ Improved functionality in recent updates - 📊 Comprehensive earnings and benefits information **Cons** - 🐛 Frequent login failures and authentication issues - ⏱️ Slow and clunky user experience - 🔄 Requires multiple sign-ins and pop-ups - 📵 App frequently crashes and becomes unavailable - 🔐 Password reset issues and forced password changes - 😤 Poor customer service support - 💸 Undisclosed app cost ($18.99) - 🌐 Web browser works better than mobile app - 🔒 Face ID and biometric authentication unreliable - ⚠️ Confusing and outdated interface design **Commonly reported bugs** - Login screen freezes and won't load - Unknown error messages during authentication - Face ID causes permanent crash cycle - Password reset emails not being sent - Username validation errors in password recovery - App crashes on startup - Face ID doesn't work despite password entry - Keyboard doesn't appear during password reset - Account lockout after multiple login attempts - Inconsistent biometric authentication behavior - App requires reinstallation to function - Clock in/out functionality non-functional - Paystub viewing causes app failure **Most requested features** - Reliable Face ID and Touch ID support - Single sign-in process instead of multiple - Streamlined clock in/out functionality - Improved password management system - Better mobile app functionality to match web version - Keyboard support for password reset fields - Offline access to paystubs - SMS verification code delivery ## Newest reviews (18 of 89) ### 2/5 — Unreliable *2026-05-06, version 4.2.28* App its too glitchy ### 1/5 — Worse app ever made *2025-09-12, version 4.2.19* I can’t even log into it on this app I have to go to my browser to see my paychecks. This app is so bad it’s just a waste of space I’m finally just deleting it. It’s so bad. In my 26 years of living this is by far the worst app to ever exist in all of mankind. ### 1/5 — Horrible *2025-08-26, version 4.2.18* The absolute worst. Constantly crashes, Face ID works half the time. Makes you change the password but then glitches won’t allow you to make a new one. I am constantly going to H.R. for simple issues because this app is trash ### 1/5 — Can’t ever log in if i could give 0 i would *2025-08-16* I have tried numerous times to log in even by resetting the password but no matter how many times i try and put my user name or password or even try to change it, it doesn’t even send me the email. I’m getting really frustrated over this because i constantly check my pay but with this new app I can’t. ### 1/5 — Project Manager *2025-08-03, version 4.2.18* Constant bugs, unable to edit in the app and need to go to web page. ### 1/5 — Lazy *2025-08-02, version 4.2.18* Worst app ever, will not let you clock in 9 out of 10 times, how hard could it possibly be to make an app that simply logs the current time, twice a day? I’m a second year comp sci major and even I could do it better, it wouldn’t be pretty but at least it would WORK ### 1/5 — Slow and ALWAYS glitchy!!!! *2025-08-01, version 4.2.17* For some reason I can never log in. The face ID doesn’t work and logging in normally with password will get you locked out!!!! So frustrating!!! Always have to reset my password for no good reason. You think they would fix it with all these bad reviews. ### 1/5 — Might quit my job because of this app. *2025-07-22, version 4.2.17* This is the worst employee portal app I’ve ever used by far. Interface is terrible and in no way intuitive. I feel like just making a simple time off requests requires an engeering degree from MIT. The mobile app for your phone is pretty much useless. ### 1/5 — Fraud *2025-07-09, version 4.2.17* My employer shared that we had to download this app but no where in the description does it share the app cost $18.99! ### 2/5 — Inestable *2025-06-05, version 4.2.16* Muy Inestable ### 1/5 — Trash *2025-04-21, version 4.2.14* Adp is better ### 1/5 — Never works *2025-03-14, version 4.2.13* When you want to see your paycheck it just stop working! The worst app! ### 1/5 — No clock in/out option *2024-12-20, version 4.2.12* The only thing this app would be useful for is clocking in and out and it doesn’t allow you to do that ### 1/5 — Always under maintenance *2024-10-11, version 4.2.8* Works but is always down for maintenance ### 1/5 — Paycheck *2024-10-11, version 4.2.8* This is crappy it will not let me login keeps saying unknown error. If I goggle it it’s saying Administrator Error what is wrong with this app? I didn’t used to have any issues. And why do I have to give my billing info when I put that in it’s still wrong. Your rate is negative there not enough numbers for me to put. It will not let me send this message without putting a star I HAD TO but your app does not deserve any stars only negative remarks ### 1/5 — bad development *2024-09-13, version 4.2.6* There are many many times, at least once every 4 weeks where the app will not allow you to log in and see what you need. ### 1/5 — Horrible *2024-09-02, version 4.2.5* I got this app to see my paystub. I am unable to login in, keeps saying couldn’t validate username and password. DO NOT DOWNLOAD ### 1/5 — Worst App Ever *2024-08-28, version 4.2.5* Never works. Delete your password everytime. Face ID is pointless because it will still ask for a password. Also if you make a new password and you can’t remember your password. You need your old password to make a new one. Never works when I need it. This company shouldn’t exist. ## Most critical reviews (10 lowest-rated) ### 1/5 — WTF *2026-08-28, version 4.2.32* Like why is this still an app ### 1/5 — Stupid app *2026-05-30, version 4.2.29* The developer is not developing anything low iq mf ### 1/5 — Never recognizes passwords *2026-05-18, version 4.2.29* You have to create a new password every single time you try to open this App. It never recognizes current password. I set up face recognition to get around this and it never works either ### 1/5 — Horrible *2026-04-17, version 4.2.26* Doesn’t work!!! ### 1/5 — Lazy implementation *2026-01-15, version 4.2.21* Rarely functional, regardless of which device or network login attempts are made from. Perhaps the Oasis system underneath this app is no better. It's easy to imagine that the usability is never addressed because end users are locked into this by their employer. ### 1/5 — Won’t SMS verification code *2026-01-13, version 4.2.21* When I call, I’m put in a loop and cannot get into my account. There use to be an email verification process but it seems that took that away and the codes don’t go through my text messages. Its impossible to get to my W-2 ### 1/5 — Horrible operation *2025-11-21, version 4.2.21* There is absolutely no reason why I should be having to sign in twice and open two pop ups just to be able to see my check or clock in and out. Absolutely ridiculous ### 1/5 — So clunky and worse than webpage *2025-11-21, version 4.2.21* Just to clock in to work takes forever, it’s multiple steps and shouldn’t have to scroll through an app to clock in or out. Wait until you get to talk to customer service and see how good you get taken care of. ### 1/5 — Worst app *2025-09-25, version 4.2.19* It never lets me in and i’ve started to just give up checking. Every time I try to sign in it tells me my username is wrong, then i try to”forget username” and it gives me the same username I tried time and time over. On top of that every time I try and sign in i have to reset my password. Then I try to reset password and it almost always doesn’t even send my email the reset password link I’ve tried at least 30 times in the last 20 minutes and have yet to get an email back from them 👎🏼👎🏼👎🏼 ### 1/5 — Utterly Terrible Service *2025-09-19, version 4.2.19* I’ve never written a review on an app before. Im only writing this in hopes that companies see this and choose another financial service app for their business. I’d suggest ADP or practically anything else over this. There are bugs all over the place, the user interface is confusing and most of the functions do not work. I’ve been using this for over a year because my employer uses it and nothing has been changed. ## Most praised reviews (10 highest-rated) ### 5/5 — Error *2026-04-25, version 4.2.27* This is the worst app ### 5/5 — Works great *2025-07-01* Easy navigation to all the things I need. ### 5/5 — Greatly Improved Application *2024-05-26* Many of the reviews are from years ago and it seems they have greatly improved every aspect. You can see all your earnings, enrollment in benefits, work history, sign up for paperless W2, they give great breakdowns and there’s a lot of functionality i was surprised. More employers should recommend employees to get started on tracking progress through this app. ### 5/5 — Works perfectly!! *2023-12-02* Easy access to my paystubs ### 5/5 — Works perfectly *2023-10-01* Easily access my paystubs ### 5/5 — Em Da *2023-10-01, version 4.1.6* Great app. ### 5/5 — New updated app looks great *2023-01-06, version 4.0.0* Updated the app last night and it looks great and easy to use. ### 5/5 — Complaint! *2020-02-22* I forgot my password and tried to reset it and I wasn’t able to. The system just kept kicking me out. I was actually trying to use it to show a car dealership my paycheck stubs through the app. Being that I wasn’t able to get in couldn’t show them the check stubs I wasn’t able to get the car. Very disappointed in this app! ### 5/5 — Great App, Easy to Use *2017-11-14, version 2.1.0* Very intuitive and well-designed. I love it! ### 5/5 — GREAT *2017-11-13* This app is perfect no glitches! Everything runs smoothly and everything I need is right in the palm of my hands! Love it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*