# Paychex Pay

> Online banking account with debit card, savings, and rewards. (iPhone/iPad app by Paychex, Inc.)

- Source: https://appshunter.io/ios/app/paychex-pay/id6449838354 (this page in markdown: same URL + `.md`)
- Developer: [Paychex, Inc](https://appshunter.io/developer/476461118)
- Category: Finance, Business
- Price: Free
- Rating: 4.67/5 from 321 App Store ratings · 17 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 83 MB
- Languages: English
- Released: 2024-06-21
- Data updated: 2026-08-31
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/paychex-pay/id6449838354/reviews.md

## What is Paychex Pay?

Seamless Banking¹ Solutions


¹Paychex is not a bank. Banking service provided by Central Bank of Kansas City, Member FDIC 


In today’s fast-paced world, convenience and speed are everything. Enter Paychex Pay℠, an online account established by Central Bank of Kansas City, Member FDIC. It comes with a Paychex Pay Debit Mastercard® and optional Savings Account to easily manage your finances all from a user-friendly app²


GET PAID FAST
Get paid up to 2 days earlier with direct deposit³


EASILY MOVE MONEY
Move money⁴ between accounts or send money to a friend all within the app


FAST CHECKOUT 
Pay at retailers with your contactless card or mobile wallets


ADD MONEY QUICKLY
Add funds via direct deposit, cash deposits⁵ at Mastercard rePower® locations, or mobile check deposit⁶


SAVING
Save for your future with an optional savings account with no minimum balance required


CASH BACK REWARDS
Earn cash back⁷ for purchases made at various retailers 


MASTERCARD ID THEFT PROTECTION™
Alerts you to possible identify theft and provides you with resolution services if needed



2- Standard message and data rates from your wireless provider may apply.
3- In order for you to be paid early, your payroll or benefits payment provider must submit the deposit early. It is important to note that your 
payroll or benefits payment provider may not submit the deposit or payment early each payment period. Be sure to ask your payroll or benefits 
payment provider when they submit your deposit information to the bank for processing. Early deposit of funds will begin upon the 2nd 
qualifying deposit. A qualifying deposit is defined as a direct deposit greater than $5.00 received from the same payer
4 - Fees and limitations may apply. Consult the Deposit Account Agreement and Fee Schedule for complete details.
5 - Service fee up to $5.95 applies. Deposit and account balance limits apply.
6 - The Ingo Money service is provided by First Century Bank, N.A. and Ingo Money Inc., subject to the First Century Bank and Ingo Money Terms 
and Conditions and Privacy Policy available in the App. All checks are subject to approval prior to funding. Unapproved checks will not be 
funded to your Account. Approval review may take up to one hour. Fees and data rates may apply. Ingo Money, Inc. and First Century Bank, N.A., 
are not affiliated with Central Bank of Kansas City.
7 - Participating in Paychex Pay Rewards is optional, and you may opt-out at any time by calling 1-866-438-0579. Offers are based on your 
shopping habits. Cashback is earned by using your Paychex Pay Card for qualifying purchases and is credited to your account once the 
qualified purchase transaction is settled, depending upon the merchant. Central Bank of Kansas City is not affiliated with and does not endorse 
or sponsor the rewards program. For complete details, including the use of transaction data, see the Paychex Pay Rewards Terms of Service 
provided to you with the Deposit Account Agreement

The Paychex Pay Deposit Account is established by Central Bank of Kansas City, Member FDIC. The Paychex Pay Debit Mastercard is issued 
by Central Bank of Kansas City pursuant to a license by Mastercard International Incorporated. Mastercard is a registered trademark, and the 
circles design is a trademark of Mastercard International Incorporated. Certain fees, terms, and conditions are associated with the approval, 
maintenance, and use of the Deposit Account and Card. If you have any questions regarding your Deposit Account or Card, you should consult 
your Deposit Account Agreement and Fee Schedule or contact us toll-free 24/7/365 at 1-866-438-0579

## Key features

- Get paid up to 2 days earlier
- Move money between accounts
- Send money to friends
- Contactless payments
- Mobile check deposit
- Optional savings account
- Cash back rewards

## Recent user reviews (10 of 17)

All indexed reviews: https://appshunter.io/ios/app/paychex-pay/id6449838354/reviews.md

### 1/5 — This app does not work at all

*2026-07-28, version 2.0*

For weeks I’ve not been able to see any activity on this app as it is continuously in the loading process my money is constantly being taken from the account and all I get is the run around as to what’s happening and being told it’s nothing that can be done I really wish I never used this app

### 1/5 — Hard to sign in

*2026-07-16, version 2.0*

This app is one of the worst app I have used.  It constantly kicks me off, doesn’t log in and my pay check is not early! I hate it! Delete it! And the time card part sucks too

### 1/5 — Do trust your money with them

*2026-07-14, version 2.0*

App has been down for hours, cannot access my money contact support button does not work I will be switching my bank immediately.
Have had so many glitches since I started using them totally not worth it.

### 1/5 — Do not open an account with them

*2026-07-11, version 2.0*

This is legit the worst financing app I’ve ever used in my life. Only reason I open an account with them was because my employer worked with them, but if that is the case, even if it’s not don’t open an account this app is so technically broken. It’s not even funny. Feels like it hasn’t been updated within the last 10 years.

### 1/5 — Absolutely terrible

*2026-06-30, version 2.0*

I had trouble adding my card to my apple wallet because the verification number was wrong! It kept taking me to a sweepstakes line. I tried to find ways to get my money out and i saw transfers with phone number so i put my phone number and the money just disappears, no confirmation nothing. So i waited for a text still haven't got a text and don't know where my money is. The customer service don't know nothing they can't see nothing or do nothing. It has been a nightmare I just want my money back 😩

### 1/5 — I wanted to love it

*2026-04-23, version 2.0*

I wish I had read the reviews before I had my check deposit set up. It allows you to transfer money using a phone number, but, there is no way to track it after that. It does not give you a way to update debit cards linked with phone numbers so if a contact has canceled a debit card and has a new debit card. There is no way to update it on the app. The money is just floating out there until it declines. I called the customer service line. They said they could not see. I’m not able to see the transaction online nor am I able to cancel it. I can dispute it, but it can take up to 90 days. I do not have a lot of faith that this will be taken care of.
There is an email that directs you to send feedback but when you send the feedback, the email bounces back and says it’s not a valid email. 
There are so many issues that I’m not sure I can continue using the account. It’s such a hassle.

### 1/5 — Bad App

*2025-11-29, version 2.0*

why do i have to get a security code every single time even when i click remember me? my phone is currently shut off and i can't even check my balance lol

### 1/5 — App Glitches and Money Disappears

*2025-09-29, version 2.0*

Had this account for several years. The functionality is super basic, if I lock my card, the app freezes up and I have to call them to unlock my card.

Most recently I tried to transfer $2410 from my spending account to my savings account and there was an error. However, my money was still taken out of my spending account but not put into savings. I’ve called and spent countless hours on the phone and can’t get anybody to help me fix it, other than say it’s escalated…cool.  It’s a simple fix any bank could just do manually review, but not here. My money is just gone. Beware!!

### 2/5 — Customer Service Could Be A Lot Better

*2025-07-22, version 2.0*

This bank is pretty terrible.  I wasn’t able to get overdraft (purchase cushion) despite qualifying for 3 months.  I can’t get notifications when I get paid.  The customer service is awful as another reviewer said.  They are nice but can’t help you.  I am switching banks and closing my account because I can’t take it anymore.

### 4/5 — Honest review.

*2025-06-10, version 2.0*

The app functionality could be improved immensely. I don’t have time to write an exclusive detailed review about it, but you get the memo based on other reviews and just general app experience. Otherwise, I am very happy with the banking experience so far.

## Frequently asked questions about Paychex Pay

### What does Paychex Pay do?

Paychex Pay offers an online account with a debit Mastercard and an optional savings account. It allows users to manage their finances, get paid faster through early direct deposit, move money, make payments, and earn cash back rewards.

### How can I get paid faster with this app?

You can get paid up to 2 days earlier with direct deposit if your payroll or benefits provider submits the deposit early. Early deposit begins after the second qualifying deposit, which is defined as a direct deposit greater than $5.00 from the same payer.

### Is there a cost to use Paychex Pay?

The app itself is free to use. However, there may be fees associated with certain transactions, such as cash deposits, and standard message and data rates from your wireless provider may apply. Specific details can be found in the Deposit Account Agreement and Fee Schedule.

### What are the key features of Paychex Pay?

Key features include getting paid up to 2 days earlier, easily moving money between accounts or sending it to friends, fast checkout with contactless payments, adding funds quickly via direct deposit or mobile check deposit, an optional savings account, and cash back rewards on purchases.

### Who is Paychex Pay for?

This app is designed for individuals who want a convenient and fast way to manage their money, receive their paychecks early, make purchases easily, and potentially earn rewards. It's suitable for those who value speed and user-friendly financial management tools.

## Version history (last 2 releases)

### 2.0 — 2024-08-21

Introducing Paychex Pay, an Online Account, established by Central Bank of Kansas City, Member FDIC

### 1.0 — 2024-06-21

No release notes.

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## More apps by Paychex, Inc

- [Paychex Flex](https://appshunter.io/ios/app/paychex-flex/id527740152)
- [Paychex Benefit Account](https://appshunter.io/ios/app/paychex-benefit-account/id690143555)
- [Paychex Time Kiosk](https://appshunter.io/ios/app/paychex-time-kiosk/id1186323752)
- [Flock Benefits Administration](https://appshunter.io/ios/app/flock-benefits-administration/id1396401007)

All apps by Paychex, Inc: https://appshunter.io/developer/476461118

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
