# PayClock — user reviews

> 41 indexed App Store user reviews of PayClock by Lathem Time Corporation, rated 2.30/5 from 69 ratings.

- Source: https://appshunter.io/ios/app/payclock/id1021984534/reviews
- App overview in markdown: https://appshunter.io/ios/app/payclock/id1021984534.md
- Rating breakdown: 5★ 11 · 4★ 7 · 3★ 9 · 2★ 7 · 1★ 35

## Newest reviews (16 of 41)

### 2/5 — Update

*2023-12-12*

You need to update the app it is no longer working! Thank you!!!!

### 2/5 — iOS 17

*2023-09-22*

Not working on iOS 17. Please update asap

### 2/5 — New version crashes

*2021-05-17, version 1.303*

App always crashes immediately after opening the new updated app.

### 3/5 — Easy to use but stops working

*2021-03-01, version 1.301*

The app is easy to use but intermittently stops working for hours or days. All our users report this issue.  It will just spin when I am trying to clock in or out. Sometimes it won’t even bring up the employee list if I’m trying to view it, or trying to make corrections to someone’s punch. Tech support says turn my phone on and off so I’ll give that a try.

### 1/5 — Stopped working

*2020-12-01, version 1.301*

I am the administrator of Payclock and got the app so I can update employees punches if I'm out of the office - the app stopped working about a month ago and won't even load. Lathem needs to update the software as IOS is updated

### 1/5 — Hardly ever works

*2020-11-13, version 1.301*

We use PayClock for keeping time cards at our manufacturing plant and this application is a joke. It hardly has any features other than very basic functions and on top of that it works less than half the time. Don’t have an application unless it’s fully functioning and dependable.

### 1/5 — Crashed

*2020-08-28, version 1.301*

Unable to use the app all day today kept crashing

### 2/5 — I need this app to clock in for work

*2020-01-09, version 1.301*

But it’s always crashing! Please fix this. Thanks
-Brittany C

### 1/5 — Crash

*2019-11-25, version 1.301*

The app crashes more than it works. I have had time periods of it not working for weeks.

### 2/5 — Crashes

*2019-11-06, version 1.301*

The PayClock application, while useful when operational, crashes quite a bit. After the app has crashed, the only way to get it to work again is by deleting and reinstalling. iPhone 11.

### 2/5 — Bad App

*2019-03-20, version 1.290*

I’ve had so many problems with this app. I have to take a pic of the “Error During Submission” failure and email my office so I can have them manually clock me in and out.

### 1/5 — Worst app

*2018-07-11, version 1.280*

I hate this app!!!! It always says “device is offline, punch will be added when...” but it’s not off line. And I have full WiFi bars. I just want my money!!

### 1/5 — Atrocious

*2018-04-13, version 1.280*

I don’t know who to blame more, the app admins or the person at my company who picked this terrible system.

### 1/5 — Terrible and absurd

*2018-03-31, version 1.280*

Worst app I’ve ever used. Claims the connection isn’t “stable” at least once a pay period, and often just forgets the punch. Never had an app complain about the connection. Basically need to send an email every other week with my actual hours. Can’t edit the punches, even on the website. Very sluggish in general. Doesn't show anything besides the tracked hours, but that may be a setting on the admin end. Absurdly pretends to be an old fashioned time clock, even though there are apps that allow you to enter/edit your hours, which are of course still approved by a manager.

### 1/5 — Absolute crap

*2018-03-15, version 1.280*

The app doesn’t work, and makes you contact administrator for access despite accurate log in information.

### 1/5 — Absolutely zero functionality

*2018-03-15, version 1.280*

I can’t believe they even advertise a mobile app when this has absolutely no functionality whatsoever.. 
The fact that you charge money for PayClock online & send out a product of this caliber is unacceptable.  
I cannot even get the option of doing a full site login on my iPhone & the iPhone app is horrendous.

## Most critical reviews (10 lowest-rated)

### 1/5 — App Doesn’t Work

*2023-11-17*

Downloaded the app & it isn’t working, it’s a big inconvenience.

### 1/5 — Kicks me out the app

*2023-09-29*

i click on the app and it just kicks me out

### 1/5 — does not work on iOS 17

*2023-09-22*

This application does not work on iOS 17 please I need help

fix your app

### 1/5 — Inaccurate Location

*2022-12-23, version 1.303*

I have been an employee with my company for 5 years, management recently switched to this app to save money and as an employee I am unhappy. Our previous app never had issues with verifying location, since we switched to this app Dec of 2022 I have been notified by management 3 times that I am clocking in about 5 miles from the job site. My clock outs register at the correct location. I reached out to customer support to see if I can do anything different with my phone settings or if it’s a signal issue. They were no help, they are only there to support the Administration Team not the employees using the app. I’m am being docked pay and being issues written write ups for “stealing time”

### 1/5 — Wes

*2022-09-30, version 1.303*

I updated to a iPhone 14 pro max and now my PayClock isn’t working

### 1/5 — Have to reinstall every 2weeks

*2022-08-18, version 1.303*

Not acceptable!!! Why don’t they fix this???

### 1/5 — Unreliable

*2021-10-13, version 1.303*

App is always slow at recording clock on and out times.
Have had many issues with this app

### 1/5 — Wrong phone

*2021-08-02, version 1.303*

This app doesn’t want to open on my iPhone 11. I had this app on my galaxy note 8, and it worked just fine. I just upgraded my phone to the iPhone 11 and now it won’t open. When it works, it’s a great app, clock in/out in one simple step, but now I can’t even access it. Totally frustrating

### 1/5 — Crashes and doesn’t work

*2021-03-15, version 1.302*

Don’t download this app it’s a waste of time. It hasn’t been updated since the iPhone 7 came out. I’m not even sure why Apple hasn’t pulled this from the store. Horrible app. Can’t get any worse. I would give it zero stars if the review system would let me.

### 1/5 — Cashes every time you open it

*2021-02-12, version 1.301*

This app crashes every time you try to use it. At least on iPhone X. It desperately needs an update and maybe some help from a UX/UI developer

## Most praised reviews (10 highest-rated)

### 5/5 — Works great!

*2020-12-07, version 1.301*

Had an issue where it wouldn’t work at all. I deleted and reinstalled the app. Works fine now.

### 5/5 — Excellent

*2016-05-18, version 1.18*

Love being able to edit punches, view remaining vacation time, and the supervisor features. These guys do frequent updates, which is nice!

### 5/5 — Love the time off view!

*2016-01-22, version 1.1*

I use this app frequently to check how much time off I have and plan accordingly. Super easy to use!

### 5/5 — CAD Specialist

*2016-01-22, version 1.1*

PayClock is so easy to use, allowing me to work from home on Fridays. Weekly pay is complete, on-time and accurate.

### 5/5 — Tech Consultant

*2016-01-22, version 1.1*

Great App for folks working from home, or at client sites away from company HQ. I can Clock In/Out, see my worked hours and accumulated Vacation Days.

### 5/5 — Just right

*2016-01-15, version 1.1*

Love using my phone for this! Great app, just the right features. Please add supervisor functions soon!

### 5/5 — Good

*2015-10-05, version 1.0*

Basic app does what we want. Hope to see supervisor features in the future.

### 4/5 — Need to be able to leave notes/feedback

*2022-08-04, version 1.303*

The app overall is good, but employees should be able to leave a note or feedback for their employer. For instance my phone had died two days in a row before my shift ended, and it would be handy to be able to leave a note explaining such scenarios, and to leave the time at which I would’ve actually punched out as a shift note so that he could correct it easily and efficiently.

### 4/5 — Clocked in/out

*2021-07-28, version 1.303*

It would help a lot if there was some constant display telling me if I am clocked in or out

### 3/5 — Still crashes every 2 weeks

*2021-10-14, version 1.303*

My employer uses this for those of us that work from home.  It mostly works fine, but crashes every 2 weeks, and only solution is to delete app and reinstall.  A real pain.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
