# Payday: Global Money Transfer — user reviews

> 71 indexed App Store user reviews of Payday by TalentMatch Inc, rated 2.66/5 from 653 ratings.

- Source: https://appshunter.io/ios/app/payday-global-money-transfer/id1573895439/reviews
- App overview in markdown: https://appshunter.io/ios/app/payday-global-money-transfer/id1573895439.md
- Rating breakdown: 5★ 186 · 4★ 56 · 3★ 66 · 2★ 42 · 1★ 303

## What do users think of Payday?

Overall sentiment: negative

**Pros**

- 🚀 Fast and seamless transactions
- 🔒 Tight security
- 👍 User-friendly interface
- 💡 Innovative virtual card solution
- ✨ Helpful in difficult situations

**Cons**

- 🐛 Frequent app crashes and login issues
- 🕰️ Slow customer service response times
- 💰 Unfriendly exchange rates and hidden fees
- 🤔 Unreliable bank transfer and withdrawal system
- 🔒 Account bans and fund freezes without explanation

**Commonly reported bugs**

- Inconsistent virtual card functionality
- Disappearing account balances and unauthorized fund transfers
- Inability to access or withdraw funds from the app
- Compatibility issues with older devices and operating systems

**Most requested features**

- Improve customer service and response times
- Introduce more flexible deposit and withdrawal options
- Provide transparent and competitive exchange rates
- Implement robust security measures to prevent account hacking
- Enhance app stability and reduce frequent crashes

## Newest reviews (12 of 71)

### 3/5 — Always running from one problem to another

*2023-08-18*

You can’t depend on payday because anytime you want to make urgent transaction you will be disappointed because their services is always down. From on excuse to another. It’s either the card is not working at the moment or you can’t find the card. Not trusted. You just need an alternative source.

### 4/5 — Works Well, but….

*2023-08-12*

The app does what it advertises and they are Constantly updating and communicating changes and issues - which I appreciate - but the recent issue with Mastercard services not being available is a total bummer. 
I got the Visa card and still had issues. Thankfully, customer service was patient enough to see it to a satisfying conclusion. 
Fix Mastercard. I need my money

### 3/5 — Dispensing and refunding error

*2023-04-21*

Ever Since I’ve joined this app it’s so boring and their network is extremely bad I wanted to buy items online and I made a payment then I cancelled the order and payday debited me and it has not been refunded till today I mail them times without number they don’t reply me , this is a scam app I’m not tryna leave bad review but the challenges am facing right now

### 1/5 — PayDay a Scam Company

*2023-04-19*

On March 17th, I created and funded my Payday virtual card. Later, I purchased a digital product which I ended up returning, and the company refunded the amount through PayPal. PayPal confirmed that the funds were returned to Payday, yet I have not received the refund on my virtual card. Payday's customer service has not answered my inquiries regarding this matter and has repeatedly closed my chat without providing any explanation. This has caused me significant distress, as I worked hard to earn that money. Their customer care is below average, and their slow response time has resulted in several fake Payday impersonators attempting to scam me. Therefore, I strongly advise against using Payday, as they are a fraudulent company who may end up stealing your money.

### 1/5 — Poor Customer service

*2023-03-18*

Your customer service is very poor and bad you guys don’t reply message I don’t know where else we can reach your official support, due to the bad customer service I got hacked up by a scam he told me he was a customer representative which I explain my experience to him concerning the app then he sent me a link for me to click on which I did to make a better complaint the next thing I saw was an otp email which I Input it immediate all my funds was wiped off please I need a help and be refunded i wonder how it happened it was moved to a chipper cash account 😭😭😭😭

### 1/5 — Scam Banking App

*2023-03-11*

This is the most annoying banking and most legit scamming app i ever see, I would advise App Store to remove this useless scamming banking app called Payday from their platform , imagine using usd virtual card for transactions and it keep fail while they debit you for several times without reverse since over one month, they promised to refunds with 15 days and it more than 30days no refund. Very poor customer service. This is the most scam online bank but i them the can’t go with my money that’s sure guck payday.

### 1/5 — Terrible payment gateway, terrible customer service

*2023-03-10*

I made an enquiry from the customer support before I decided to use this app for a payment I was assured of how seamless the service is which promoted me to try it out. Considering that the purchase I was trying to use the virtual dollar card for is huge I tried transferring a small amount which was deposited almost immediately, I decided to deposit a larger amount and it’s been almost 24hrs I’m still yet to receive the money in my payday app neither do I have the reversal of the money in my account. I contacted my bank first thing today to know if the transaction was successful and I was assured to contact the other person I sent the money to as the money have been deposited to the person account till now I’m still yet to receive my money and I’m almost at the deadline for the purchase I wanted to make also the customer service takes hours to respond to complaint. I hate to do this but I wouldn’t recommend this service to anymore. If I could do a zero star I honestly would . This people have me on ropes cause I’m about to lose a lot of money to them.

### 1/5 — My payday experience

*2023-02-23, version 10.3*

I’ve been using payday for about a month now and my experience with the virtual card payment has not been good. I was overcharged and I wrote to support and got no response. I was totally ignored. I’m just wondering the system they have in place. People’s monies are involved. You should attend to every messages on your app, either directly or via email. I have checked my email and the app message space for days now. All I see is message unread. Kindly revert please.

### 1/5 — Terrible customer support

*2023-02-21, version 10.3*

Poor customer support.

### 1/5 — Scam

*2023-02-21, version 10.3*

Don’t patronize them from anywhere you see them, they’ll use your money to do more marketing, while they lock your account or your money won’t reflect

### 3/5 — Payday

*2023-02-16, version 10.1*

Everything is good 💯 except Customer Service, Absolutely Poor

### 2/5 — Slow response and poor bank transfer system

*2023-02-14, version 10.1*

For real I’m impressed with the rate at which they swap but I think they need to do more in aspect of NGN bank transfer and rapid response to customers complain and also quick delivery to every bank transferred into

## Most critical reviews (10 lowest-rated)

### 1/5 — Total scam

*2024-04-24*

I remember finding this app when I was in dire need to pay some bills with a virtual card and for months I was cautious to put only the money that I would need to finance whatever transaction and left nothing in it. Mind you, I'm a student who hardly earns anything with the prices going up on everything but l put in some money to pay for their outrageous price to get a virtual card The virtual card I did t not get I want to withdraw my fund back I couldn’t get it and that’s not even the problem here the stupid app they claimed to age migrated to are saying they do not recognize my account yall had better refund my money cause I’m sick and tired the school I wanted to use the virtual card to pay for I couldn’t now I need my money back I could y get it back over the months 😡😡😡😡😡😖🤬🤬🤬🤬🤬🤬refund my damnnnnnnnnnn money thieves

### 1/5 — Payday is a Scam App, AppStore please review this app

*2023-12-27*

Payday is a pure scam company 
This app has scammed almost 98% of Africans. I have about 570,000 naira in this payday app, I can’t use the money to do transactions, also I’m unable to withdraw my money back to myself, this is pure wickedness
This is very bad, go to payday instagram and read the heavy bitter complain from everyone whom they stole their money
Funny thing is that their support told me today to update the app, immediately I updated the app, the app can’t open anymore…what a wicked act!!!
I will leave this review here and also I urge the legal authorities to find the owner of this app, and push him or her to release our funds.

### 1/5 — Worst app on Earth

*2023-11-09*

This is the worst app on earth,at first when I started using it,it seems promising later along the line everything halted. I sent money to top up virtual card,it’s 2days i am unable to top up card to pay server bills and they company is on my neck,the balance i have i am unable to withdraw it to my bank account it says “ not enough balance” while the balance is 7k,pls can’t someone withdraw his/her money. Lastly they regularly remove fractions of my money sometimes $1 regularly they thought I won’t know lol. Flee from this App,desist from putting money on it because you will cry more than a baby.

### 1/5 — Terrible service and completely opposite of what they claim to give

*2023-08-29*

I started using this app from when they started and with each passing update they have gotten worse now they attracted people with free dollar and naira transfers as it stands they no longer offer that now let’s talk about the bare minimum which is fast transactions they can’t even offer that because there is no guarantee a transfer can even be successful with payday the truth is I won’t advise my worst enemy to patronize them if there was anything worse than one star that is payday.

### 1/5 — Worst Vitual Payment App

*2023-07-21*

Firstly, the app automatically logs you out after one week, meaning you have to login back everytime, Terrible customer service, it takes hours for them to reply and days for issues to be resolved I have had this app for over 5 months and there always an issue with the service, from deposit to withdrawal issue and now login issues. Terrible experience once I’m able to use up my funds on the card I’m deleting asap. And if it was possible to not give a star at all I would.

### 1/5 — Don't be deceived by the glamour, it's a scam.

*2023-06-04*

I remember finding this app when I was in dire need to pay some bills with a virtual card and for months I was cautious to put only the money that I would need to finance whatever transaction and left nothing in it. Mind you, I'm a corper who hardly earns anything with the prices going up on everything but I put in some money to pay for their outrageous price to renew my virtual card and be able to make purchases on some things. Only for the purchase to not go through, I contacted their support and they promised me that it would be resolved in 24 hours, never did a check up or tried to do anything aside from their stupid reassurances. For $10 they could not refund my money back for weeks and I'm still soliciting that they return it before I conclude my deal with their application forever.

**Developer response:** Hi moushd, we sincerely apologize for this experience and can confirm that this has been resolved. If you are still experiencing any difficulties please reach out to us via the in-app chat or send us an email at support@usepayday.com. Thank you.

### 1/5 — MASTERCARD

*2023-05-09*

Payday is actually scam. Believe them at your own risk. I had problems finding my account and I complained about it, they sent me messages from another account. Asking me to click on a link, and yes they’ll tell you on their main verified page not to click on any link, I did found out it’s basically same people doing the same scam, the email used in sending otp is the same used when you try to change password on the platform. So if they’re scammers how were they able to use your email to send otps???

### 1/5 — Debited twice for Visa card setup that never happened! And Unfriendly rates

*2023-05-04*

Current review: New review alert 🚨🚨🚨 More woes for me, the user, as Payday debited me twice for $5 while trying to create a dollar Visa card. Now I’m down $10 and have no card. Please return my money so I can leave your platform for good. It is clear you guys don’t know what you are doing. Nice idea but bad implementation. 

Old review: Rate on Leather back was N747/$1 while Payday quoted N753. Also buy rate for dollar was N735? Why? The margins shouldn’t be that wide. Also why can’t I transfer from my dollar account to another dollar account but I am forced to sell my dollar at your unfriendly rate because I can only transfer to a naira account? That’s not the promise. Very bad.

### 1/5 — THIS SHOULD BE YOUR LAST ALTERNATIVE!!!!!!!!

*2023-05-02*

Neither the founder of this company, nor the investors, nor the shareholders, nor the developers, down to every employee should be trusted. Your money means nothing to them. You have a better chance getting your plastic National ID card than getting a reply for their support. After about 2 months of back and forth with support, I lost close to $100 when they finally scrapped the Mastercard, no trace, no response from support. They run this application like it’s some form of Ponzi scheme in the background, a lot of social media PR and ads, with a little to no proper functioning feature. 

Give other apps a chance before you decide to take a risk with this one.

### 1/5 — Very bad app

*2023-04-24*

I started using this app on 21st of April so decided to give it a try. So I did bank transfer to Providus account till date the money is yet to reflect at first I taught I was network so I decided to chat the customer care up after 24 hours he attended to me nicely and he said by the end of today 23april the money will reflect and I it doesn’t I should chat him up again I have been chatting him now is not replying. Pls don’t invest your money there oooo very bad app  I regret downloading this app don’t mind all this stupid influencers ooo

## Most praised reviews (10 highest-rated)

### 5/5 — Super helpful in difficult situations

*2023-07-14*

I had a hard time making a U.S payment form Nigeria. I tried the Visa card but the web kept rejecting it but PayDay made sure to contact the card issuer to resolve the issue. They responded to my messages even in the middle of the night. Thankfully, in less than  a week I was able to make the payment with my PayDay Visa card. I pray their service gets better. Give them a try

### 5/5 — ✨✨✨

*2023-03-27*

I’m so happy to have started using this app, they literally give you every opportunity a normal bank gives. This app has allowed me pay for many online courses via my in app card, isn’t that thrilling. There is no limit and they have extremely tight security!. Please work on your customer representatives but asides that this app is soooo nice 👌

### 5/5 — Top notch service

*2023-03-15*

I've used their services for years and I can conveniently recommend. Though there might be downtimes which happens to the best of the best normally too, overall there service beats many others hands down.

### 5/5 — Quite interesting

*2023-03-11*

Payday is actually good, love the Experience and functionalities, thought you still need to work on your speed in transferring money back to local accounts and vice versa
Overall I really look forward to relying on you more for my day to day local and international transactions…..

**Developer response:** Hi, Stilinskey007! Thank you so much for taking the time to review our app. We value your feedback! At payday, we are committed to being the best finance app. So keep using our virtual card payment to receive or send money internationally. Payday makes it easy to exchange funds globally.

### 5/5 — Great application just fix a few display issues

*2023-02-22*

I’m new to payday and it’s a great app; works well and the cards pay seamlessly online. 

The only thing i see is sometimes the usd account may not display and the fixed buttons in some layouts interfere with the forms and the scroll bounces back under the button. I think the buttons should scroll; it’s natural; people will scroll down to continue. 

Hopefully you can update this little change. Thanks.

### 5/5 — Wow 👏🏾

*2023-02-21, version 10.3*

I got an ad for this app and decided to try it out and wow, I’m impressed by how fast and seamless I was able to set everything up and get a dollar card 💯

### 5/5 — Fast and reliable

*2023-02-14, version 10.1*

I really appreciate you guys thanks for the easy USD banking

### 5/5 — Payday is the best!!

*2023-02-14, version 10.1*

First of all I would like to thank the developers of this incredible project.  Now we Nigerians have a glimmer of hope that transacting abroad will be easy and without hiccups.  As a brand developer, Speeconnect will benefit greatly from this app!  It used to be impossible for an African to get a virtual card that works anywhere in the world, but now it's not the case.  Thank you payday!  🥳

### 5/5 — ✅✅

*2023-02-13, version 10.1*

Great app

### 5/5 — Great app

*2023-02-13, version 10.0*

Good work

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
