# Paylocity Benefit Account — user reviews

> 12 indexed App Store user reviews of Paylocity Benefit Account by Paylocity, rated 1.80/5 from 59 ratings.

- Source: https://appshunter.io/ios/app/paylocity-benefit-account/id1421424052/reviews
- App overview in markdown: https://appshunter.io/ios/app/paylocity-benefit-account/id1421424052.md
- Rating breakdown: 5★ 7 · 4★ 3 · 3★ 4 · 2★ 1 · 1★ 44

## Newest reviews (1 of 12)

### 1/5 — Cant login

*2021-01-13*

Doesn’t recognize my username or password... although im able to log into my paylocity app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Worst Experience of my Life

*2026-02-17*

Can’t access the account and no clear way of obtaining my HSA card. Hour on hold with support at the moment with no ETA on when someone will pick up

### 1/5 — Unable to use

*2025-10-18*

No obvious way to reset password when forgotten.

### 1/5 — Terrible App

*2025-08-22*

This app crashes over and over again. Barely usable at best. Needs to be fixed!

### 1/5 — Crashes

*2025-07-11*

App crashes when enabling faceid. The company takes a ridiculous amount of time to send out cards or process claims.  Rinky dink company that no company should trust with their employees medical funds

### 1/5 — DOYOURWORK😑

*2025-06-05*

Worst app ever I have never seen another app that crashes this often

### 1/5 — Almost unusable

*2025-02-17*

App crashes constantly, even after reinstalling.  Can’t open Benefit Summary, HSA Contributions, enable Face ID.  Instantly logged out.  Why do they have an app that doesn’t work.  Shouldn’t be allowed.

### 1/5 — This App is a performance JOKE

*2025-01-22*

The app constantly crashes, doesn’t allow Face Recignition log in and quite frankly is a complete joke - however the Paylocity App isn’t that much better.
Seems like the CEO, CFO and CIO with the rest of this failure C-Suite need to have a sit down and a talking to by the Board as based on the App which is the majority of their biz platform are under performing and inefficient at best.

### 1/5 — Useless

*2025-01-20*

Can’t login with verified credentials. Can only access through Paylocity on desktop. How does Paylocity keep nonfunctional app available?

### 1/5 — Poor app

*2025-01-04*

App doesn’t work with Face ID. I need to speak with someone from app creators who can help me solve this issue

### 1/5 — Does Not Allow Login

*2024-09-10*

The app doesn’t allow login even though I can login on a computer.

## Most praised reviews (1 highest-rated)

### 4/5 — Thanks

*2025-01-22*

Only works on pc

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*