# PayMe by HSBC — Go cashless with PayMe! > Mobile payment solution for cashless transactions in Hong Kong. (iPhone/iPad app by The Hongkong and Shanghai Banking Corporation Ltd..) - Source: https://appshunter.io/ios/app/payme-by-hsbc/id1184264977 (this page in markdown: same URL + `.md`) - Developer: [The Hongkong and Shanghai Banking Corporation Ltd.](https://appshunter.io/developer/306028848) - Category: Finance, Business - Price: Free - Rating: 4.60/5 from 2,554 App Store ratings · 124 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 181 MB - Languages: American English, Chinese (Simplified, China), Chinese (Traditional, Taiwan) - Released: 2017-03-20 - Data updated: 2026-08-20 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/payme-by-hsbc/id1184264977/reviews.md ## What is PayMe by HSBC? Go cashless with PayMe! Pay businesses large and small with more than 60,000 outlets already accepting PayMe across Hong Kong. Accepted at businesses across Hong Kong Check out just a few of the businesses that accept PayMe: - Taobao - HKTVmall - McDonald's - foodpanda - Wellcome - Market Place - Klook - Trip.com - IKEA - UNIQLO - 7-Eleven - SF Express - Fairwood - Genki Sushi - Sasa - Mannings And we're constantly adding new businesses all the time! Get rewarded! With PayMe's great range of offers, flash vouchers and rewards, you can earn discounts when you pay with PayMe. Top up however suits you Choose to top up from your bank account for our highest limits, or choose credit card top ups if you prefer - it's up to you! Auto top ups make sure you've always got money in your PayMe wallet, so you'll never get caught short of funds again! Pay friends instantly Split lunch bills, send laisee and never get caught short of cash when you need to pay your friends and family. Consumption Voucher Scheme As PayMe's part of the Consumption Voucher Scheme, you can receive your voucher and spend it at thousands of merchants. Sign up in minutes Get started paying friends, family and businesses in just a few minutes - all you need is your mobile number, email address and HKID. Download PayMe today! This App is designed for use in Hong Kong. The products and services represented within this App are intended for Hong Kong customers. This App is provided by The Hongkong and Shanghai Banking Corporation Limited (‘HSBC HK’). The Hongkong and Shanghai Banking Corporation Limited is regulated and authorised to carry out banking activities in Hong Kong S.A.R. If you are outside of the Hong Kong, we may not be authorised to offer or provide you with the products and services available through this App in the country/ region/territory you are located or resident in. This App is not intended for distribution, download or use by any person in any jurisdiction or country/ region/territory where the distribution, download or use of this material is restricted and would not be permitted by law or regulation. If you're under 18, please consult your parents or guardians before you give us any information about yourself. ## Key features - Cashless payments at 60,000+ outlets - Accepted at major retailers and services - Earn discounts, vouchers, and rewards - Multiple top-up options (bank account, credit card) - Instant payments to friends and family - Supports Consumption Voucher Scheme - Quick sign-up process ## What do users think of PayMe by HSBC? Overall sentiment: negative **Pros** - 💳 Great payment app - 🚀 Convenient and easy to use - 🤝 Useful for splitting bills and group payments **Cons** - 🐛 Frequent app crashes and bugs - 🔒 Poor security and login issues - 📱 Difficult to set up and use - 🤖 Unreliable facial recognition and ID scanning - 💰 Restrictive payment limits and funding options **Commonly reported bugs** - Payment records disappearing after app updates - Inability to log in or register due to system errors - Inconsistent behavior when changing mobile numbers - Face scan and ID scanning not working properly **Most requested features** - Add support for more payment methods - Improve customer support and communication - Allow login via email instead of just mobile number - Provide better privacy controls and transaction visibility ## Recent user reviews (10 of 124) All indexed reviews: https://appshunter.io/ios/app/payme-by-hsbc/id1184264977/reviews.md ### 5/5 — Great app, great user experience *2026-07-17, version 2.35.0* As someone who has recently moved from UK to Hong Kong, I have to say this app is brilliant. Offers and the gamification are great. Love the UI and UX. Please introduce this in the UK and help us move into the world of barcode payments. ### 1/5 — Don’t ever change your phone number *2026-06-05, version 2.34.0* I have been using PayMe for years. Recently I changed my phone number and I just couldn’t log into my PayMe account. As other people have said, you can’t even call PayMe for customer service. They just have a stupid email form that I’m not sure when they will reply! ### 1/5 — Every time you pay but this app ask to update *2025-06-18, version 2.24.0* . ### 1/5 — Untrustworthy *2025-05-20, version 2.23.9* Once you create an account, you don’t have the option to terminate it. If I could give 0 star I would! I requested to deactivate my account, as I didn’t want a service that doesn’t provide an option to deactivate an account, to customer support and was told they couldn’t do it but sent a request to another department. I received an email with a ref no but after a week account deletion wasn’t processed so I contacted support again and was told a further follow up request would be put in place. Then I received an email saying I got “suspended” as the service couldn’t be provided to me. REALLY? SUSPENDED?!?! I asked for deletion… was this the joke of the month?!?! Terrible communication! Likely I am out! 2.5 hours later I received another email stating that my account had been terminated. Thanks I guess! Terrible experience! You are not in charge of your account, can’t deactivate it so not worth using it! ### 5/5 — Great payment app! *2025-05-07* Some great payment improvements in recent months. ### 1/5 — Can’t top up *2025-04-17, version 2.23.7* Even well under monthly top up limit, or try to paid business, can’t top up via credit card ### 1/5 — Mainland Chinese ID cards cannot be tied to cards or HSBC accounts. *2025-03-04, version 2.23.6* Mainland Chinese ID cards cannot be tied to cards or HSBC accounts. Please allow mainland Chinese mobile phone numbers to bind HSBC accounts. ### 1/5 — 更新後人臉認證變得很垃圾 *2025-02-19, version 2.23.5* 如題，請改善 ### 4/5 — Should have filter function for transaction records *2024-10-03, version 2.21.2* Seriously, everything is fine but there should be a filter function for filtering transaction records. I think both personal and business users need this function VERY MUCH. I don’t want to use few minutes to search for one specific record again. I’m doing this for many times……..I’m just sick of it. Please launch filtering function, PLEASE!!! ### 1/5 — The most ridiculous financial app ever *2024-08-14* Not only the UI is user unfriendly especially for seniors but also so stupid that they let you register with mobile and email but don’t have the option to login through email. I have the problem of changing my mobile and they don’t have the option to login through email. I haven’t yet used it for many years and they would ask you last transaction date when you look for help…WTH ## Frequently asked questions about PayMe by HSBC ### What is PayMe by HSBC? PayMe by HSBC is a mobile payment solution designed for use in Hong Kong. It allows users to go cashless by making payments to businesses, friends, and family. The app is accepted at over 60,000 outlets across Hong Kong and offers rewards and vouchers. ### How can I top up my PayMe wallet? You can top up your PayMe wallet in ways that suit you. Options include topping up from your bank account for higher limits or using a credit card. The app also offers auto top-ups to ensure you always have sufficient funds. ### Is PayMe by HSBC free to use? Yes, the app is free to download and use. There are no direct costs associated with using PayMe for payments or transactions. The app is provided by The Hongkong and Shanghai Banking Corporation Limited. ### Who can use PayMe by HSBC? This app is designed for use by customers in Hong Kong. Users need a mobile number, email address, and HKID to sign up. Individuals under 18 should consult their parents or guardians before providing any personal information. ### What are the benefits of using PayMe? PayMe offers several benefits, including the ability to pay businesses and friends instantly, earn discounts and rewards through various offers and vouchers, and participate in the Consumption Voucher Scheme. It simplifies cashless transactions across Hong Kong. ## Version history (last 5 releases) ### 2.36.0 — 2026-08-20 Thank you for using PayMe! We are constantly making improvements to give you the best payments experience. To make sure you don’t miss a thing, just keep your Updates turned on! Here's what’s new in our latest update: • We've renamed 'Partner products'. It's now 'Third-party products' and you can explore the same great range of products • Say goodbye to some pesky bugs - we've fixed them to bring you a better experience ### 2.35.2 — 2026-08-13 Thank you for using PayMe! We are constantly making improvements to give you the best payments experience. To make sure you don’t miss a thing, just keep your Updates turned on! Here's what’s new in our latest update: • To bring you a better experience ### 2.35.0 — 2026-07-16 Thank you for using PayMe! We are constantly making improvements to give you the best payments experience. To make sure you don’t miss a thing, just keep your Updates turned on! Here's what’s new in our latest update: • To bring you a better experience ### 2.34.0 — 2026-05-14 Thank you for using PayMe! We are constantly making improvements to give you the best payments experience. To make sure you don’t miss a thing, just keep your Updates turned on! Here's what’s new in our latest update: • Say goodbye to some pesky bugs - we've fixed them to bring you a better experience ### 2.33.1 — 2026-04-13 Thank you for using PayMe! We are constantly making improvements to give you the best payments experience. To make sure you don’t miss a thing, just keep your Updates turned on! Here's what’s new in our latest update: • Say goodbye to some pesky bugs - we've fixed them to bring you a better experience ## Apps similar to PayMe by HSBC | App | Rating | Price | Category | | --- | --- | --- | --- | | [BoC Pay+](https://appshunter.io/ios/app/boc-pay-plus/id1403690384) | 3.7 (11) | Free | Finance | | [HSBC HK Mobile Banking](https://appshunter.io/ios/app/hsbc-hk-mobile-banking/id1164066737) | 4.7 (11,877) | Free | Finance | | [AlipayHK](https://appshunter.io/ios/app/alipayhk/id1210638245) | 2.8 (112) | Free | Finance | | [BOCHK 中銀香港](https://appshunter.io/ios/app/bochk/id1534534188) | 4.8 (6,620) | Free | Finance | | [SC Mobile Hong Kong](https://appshunter.io/ios/app/sc-mobile-hong-kong/id445795688) | 4.8 (2,408) | Free | Finance | | [Hang Seng Personal Banking](https://appshunter.io/ios/app/hang-seng-personal-banking/id1039256353) | 1.8 (89) | Free | Finance | ## More apps by The Hongkong and Shanghai Banking Corporation Ltd. - [HSBC HK Business Express](https://appshunter.io/ios/app/hsbc-hk-business-express/id1321395920) - [HSBC Private Bank Hong Kong](https://appshunter.io/ios/app/hsbc-private-bank-hong-kong/id1485553600) - [My Wayfoong](https://appshunter.io/ios/app/my-wayfoong/id1533408540) - [HSBC Bangladesh My Calendar](https://appshunter.io/ios/app/hsbc-bangladesh-my-calendar/id1572667670) - [HSBC Open Wallet](https://appshunter.io/ios/app/hsbc-open-wallet/id6444148473) All apps by The Hongkong and Shanghai Banking Corporation Ltd.: https://appshunter.io/developer/306028848 ## Related topics [hkgtaa](https://appshunter.io/ios/topics/hkgtaa) · [pay me app](https://appshunter.io/ios/topics/pay-me-app) · [pay me](https://appshunter.io/ios/topics/pay-me) · [boc pay](https://appshunter.io/ios/topics/boc-pay) · [sosim](https://appshunter.io/ios/topics/sosim) · [payne](https://appshunter.io/ios/topics/payne) · [hsbc hk mobile banking](https://appshunter.io/ios/topics/hsbc-hk-mobile-banking) · [hang seng personal banking](https://appshunter.io/ios/topics/hang-seng-personal-banking) · [alipay hk](https://appshunter.io/ios/topics/alipay-hk) · [alipay us](https://appshunter.io/ios/topics/alipay-us) · [alipay hong kong](https://appshunter.io/ios/topics/alipay-hong-kong) · [hsbc hk business express](https://appshunter.io/ios/topics/hsbc-hk-business-express) · [citibank hk](https://appshunter.io/ios/topics/citibank-hk) · [hkbuniverse](https://appshunter.io/ios/topics/hkbuniverse) · [hsbc hk](https://appshunter.io/ios/topics/hsbc-hk) · [hkbp](https://appshunter.io/ios/topics/hkbp) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*