# Payment for Stripe — user reviews

> 254 indexed App Store user reviews of Payment for Stripe by PocketVendor Inc, rated 4.80/5 from 8,910 ratings.

- Source: https://appshunter.io/ios/app/payment-for-stripe/id953273985/reviews
- App overview in markdown: https://appshunter.io/ios/app/payment-for-stripe/id953273985.md
- Rating breakdown: 5★ 8,087 · 4★ 387 · 3★ 143 · 2★ 65 · 1★ 228

## What do users think of Payment for Stripe?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Convenient mobile payments
- 💡 Integrates well with Stripe
- 🚀 Quick and simple transactions

**Cons**

- 🐛 Frequent app crashes
- 🔒 Unreliable security and account verification
- 💰 Hidden/excessive fees
- 🔍 Poor customer support

**Commonly reported bugs**

- Bluetooth reader connection issues
- Inconsistent transaction processing
- Inability to edit customer/product details
- Unexpected account suspensions/terminations

**Most requested features**

- Email/text receipts for customers
- Inventory management and product listings
- Support for additional payment methods (e.g. Interac)
- Improved Bluetooth reader connectivity

## Newest reviews (10 of 254)

### 4/5 — Worth it but a little clumsy

*2025-09-25, version 12.13.2*

All in all, recommend. A free app (usual stripe charges apply) to use with your phone or card reader device. Generally works well and has all the features you want, and is still intuitive. 

However, a few things are clumsy and need fixing please (it’s been a few years like this despite feedback to Stripe): 

1) you often have to login to stripe again, eg every few weeks, which is frustrating whilst trying to make a sale. Once I had to login again,  typed email address with a tiny typo in it, and instead of going to login or user not recognised page it (unclearly) made me a new account and redirected that day’s transactions to a false account; I still haven’t got my money moved despite them helping me for months! This is a small fault with big consequence for the app, but really is an issue with Stripe itself.

2) Sometimes the app is not clear whether is has connected or not via bluetooth to card reader, and you occasionally cannot click the reader on your phone to connect/disconnect. I close the app and open it again to ensure my device is reconnected successfully.

All in all, I am happy, but these bugs do need addressing after years.

### 2/5 — It’s a hard use….

*2025-08-09, version 12.13*

I’m having far too many issues with my device…. Shouldn’t be this difficult to conduct business! I don’t even know where to begin… I’ve gotten a headache dealing with this!

### 1/5 — Horrible

*2025-06-12, version 12.13*

0 out of 5

### 4/5 — Recommend

*2025-06-12, version 12.13*

Excellent payment application . Although some of the functionality is lost on the app.

### 1/5 — GARBAGE DO NOT USE **0 stars **

*2024-12-26, version 12.8.3*

Stripe customer for 6 yrs, they have no customer support only AI responses. Which never answer questions. Stripe will abruptly suspend your account with no explanation that you can understand. Again everything is AI generated. If AI think you have fraud your shut down for 99days no access to funds no explanation. SQUARE IS A MUCJ BETTER PLATFORM

### 3/5 — Extra 1.2% fee…

*2024-11-23, version 12.8.2*

Very nice and easy to use app,

Except that there is an extra 1.2% fee…

This means that for every transaction there is a total fee of

1.2% + 1.7% + 10c

2.9% + 10c
Yikes ! 😬

### 5/5 — Perfekt

*2024-11-06, version 12.8.1*

Sehr gut durchdacht und sehr Anwenderfreundlich. Absolut zu empfehlen!

### 5/5 — Out standing

*2024-10-19, version 12.7.2*

I love this we quality open minded Free will fast pay

### 1/5 — Stopped working no support

*2024-09-27, version 12.7.2*

Worked awesome then stopped. 2 weeks of sending support msgs but nothing. Sadly moving to a reliable pos like square.

### 5/5 — Passkey ruined this app

*2024-09-25*

I recently started using this for my business, I purchased a reader and everything. After just a few weeks they now require a passkey which has made this app unusable. My employees shouldn’t need my phone or finger print to cash clients out. Why did you ruin such a great app.

**Developer response:** The passkey is due to the configuration on your device, and has nothing to do with the app. The app does not require a passkey, specifically because authentication happens via OAuth and Stripe.

## Most critical reviews (10 lowest-rated)

### 1/5 — No auto tax, no auto statement description

*2026-06-20, version 13.3.8*

Of little use with recent updates. I’m looking for alternatives.

### 1/5 — Scam alert

*2026-05-24, version 13.3.2*

scam - unable delete my stripe account information from thier platform

### 1/5 — Non existant stand-alone app

*2026-01-28, version 12.15.10*

The app works well with a phone/tablet + card reader combo. We were seduced by the possibility of installing a stand-alone app directly on to a new S700 terminal (approx. 300€). Installation of the app requires customer support and after a couple of weeks of radio silence from this company we can only conclude that this stand-alone feature doesn’t exist. We’re 300€ out of pocket and are very disappointed. Company to avoid, there are others out there providing similar services and better customer support.

### 1/5 — Withdraw

*2026-01-13, version 12.15.10*

Don’t use this app for any withdraws, I downloaded arena club and tried withdraw they did not send it to my account, SCAM DONT DOWNLOAD

### 1/5 — Warning fraud

*2025-12-13, version 12.15.9*

This site is not stripe. I’ve been waiting 25 days for payment. They don’t have a phone where you can reach them. There is nothing on my stripe dash board of the $600 in payments, it just shows on this app. I’m going to be reporting them to the proper authorities. Don’t get taken like I did.

### 1/5 — Ryan Scherf

*2025-12-10, version 12.15.7*

This customer service representative takes everything personally. 
This guy has pure rage in his heart. He doesn’t appear to have the mental capability to handle customer feedback.

### 1/5 — Awful and not user friendly

*2025-10-11*

The google verification with the Authenticator app associated with Stripe app is the most diabolical and frustrating experience I’ve ever had to go thru with verifying a payment account. Literally the whole thing has to be a strategy to collect peoples personal info and ids because the Authenticator app never works and it’s the only way to get into the stripe account if you don’t have the other ways set up beforehand if you say get logged out…say when your phone get smashed and needs replaced…I go to login to my account and now my Authenticator app isn’t working at all either. Now mind you my location services are on for the proper function. So im never using the app again cause it won’t payout the last 100 some bucks I made from a market hand painting work for HOURS…just cause a authentication app won’t sync correctly..I’m trying the whole data collect where they scan my face and all that but it just seems to be a scam to me and I’ll never see my money cause everything is locked/wont payout.

### 1/5 — Do not buy it is a scam

*2025-08-28, version 12.13.2*

The tap works just fine but when you go to collect your money it dose t do anything when you put your valid bank information in it doesn’t say it’s valid stole $200 from me. Garbage app

### 1/5 — It works But…..

*2025-08-08*

This app works as it says. It’s easy to use for the most part, and fairly straight forward. Beware of the steep fee they add of 1.2% just to send your information to stripe. Using a strip reader lowers your percentage to 2.7 and .05 from 2.9 and .30 but this puts 1.2 right back on it. I will be looking for another processor quickly. I don’t mind this developer making money, but I just ran a 700$ payment and they took almost 9$ for what? pushing information to stripe? i could have used the stripe app and saved a whole percent on this.

**Developer response:** The app is designed for power users to checkout their customers quickly and efficiently, with all of the options they may need (products, invoicing, payment links, additional payment methods). The Stripe Dashboard app is primarily for managing a business on the go; stuff you would normally do in the office. The fees are not just for pushing data to Stripe, but also the 10 years of honing an exceptional experience for 200,000+ businesses. Easy to use and straight forward is exactly what we were going for!

### 1/5 — DONT USE

*2025-08-04, version 12.13*

it gives u a few of ur payouts then will disable them. No contact number for support team. Email only with AI BOTS. yes this is the right stripe. Don’t lie.

## Most praised reviews (10 highest-rated)

### 5/5 — Herramienta de Cobro

*2026-08-14, version 13.4*

La mejor herramienta de trabajo para recaudar pagos de clientes

### 5/5 — Best Option

*2026-05-19, version 13.3.1*

For small business best option for take a payment no monthly fee

### 5/5 — Pay

*2026-04-12, version 13.1.2*

Always issue with tap to pay stalling

### 5/5 — Ease of use

*2026-03-10*

I really can’t tell you how much i appreciate the something with a start up business being easy.  This is just such a big sigh of relief.  I love how professional and clean the transactions are for both the business owner and the customer.  It really gives a start up business the confidence they so desperately need in the beginning.

### 5/5 — Très très satisfaite c’est depuis 6 ans que j’utilise

*2026-02-23, version 12.15.10*

C’est la seule solution qui nous permet de procéder à la vente à distance depuis le Cameroun. Merci beaucoup.

### 5/5 — POS

*2026-02-16, version 12.15.10*

Best an smooth POS

### 5/5 — Great for pos

*2025-08-14, version 12.13*

Stripe let me do everything from sales to management. The fees are very reasonable, the app and webpages are extremely well designed and all the upgrades, so far, keep everything going better. Been using it for 3 years now and I’m really satisfied. A must have !!

### 5/5 — Sheila

*2025-05-02, version 12.12.3*

Lovely  lady Lea. very nice. Once you come. You will want to come again xxx

### 5/5 — 5 estrellas

*2025-03-28, version 12.12.1*

Super funcional en Mexico! Me encanta usar la app

### 5/5 — cool little app

*2024-12-06, version 12.8.2*

This is a good app to take in person payments. I’m using it with a Stripe smart card reader, and I love how it integrates closely with Stripe, since that’s what I use for my main online business.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
