# PayMyPark — user reviews > 221 indexed App Store user reviews of PayMyPark by Arthur D Riley & Co Ltd, rated 1.90/5 from 44 ratings. - Source: https://appshunter.io/ios/app/paymypark/id1039736488/reviews - App overview in markdown: https://appshunter.io/ios/app/paymypark/id1039736488.md - Rating breakdown: 5★ 6 · 4★ 0 · 3★ 4 · 2★ 9 · 1★ 25 ## What do users think of PayMyPark? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 Convenient remote parking - 🚀 Straightforward parking payment - 👍 Useful extra features for registered users **Cons** - 🐛 Frequent app crashes and errors - 👎 Difficult to navigate and use - 💰 Excessive fees and charges - 👎 Unreliable payment processing - 👎 Poor user experience - 🐛 Buggy and glitchy app **Commonly reported bugs** - Verification email never received - Credit card scanning feature not working - Inability to log in or reset password - Frequent app crashes and freezes - Inconsistent behavior across different devices **Most requested features** - Ability to save credit card information - Integration with Apple Pay and other digital wallets - Improved GPS and location-based features - More intuitive and user-friendly interface - Better notification system for parking expiration ## Newest reviews (19 of 221) ### 2/5 — No GPS *2026-08-19, version 1.8.1* This app could be improved no end by having GPS tell you what zone you’re in rather than having to guess ### 3/5 — Has some annoying user flow *2026-08-05, version 1.8.1* It's nice to be able to top up via the app, however this app has some unusual and annoying user experience issues. For example if I want to start and stop the timer then it says to me that it's going to charge me $36 for up to the maximum of 6 hours. This is not a good user experience. Also when booking a fixed time, it shows the full price right at the start instead of allowing for the free time, which it then discounts later. Again it gives the full price and looks like it's going to charge you the full amount when actually it's going to take the free time after the end of the transaction. These types of flows make for a poor user experience ### 2/5 — Maps don’t work properly *2026-08-04, version 1.8.1* When this app is working, it’s good to use, however the map function to try and add a different zone or to record favourites is absolutely rubbish. Sitting here trying to add Hutt City so I can park but the app won’t bring it up as an option so I’m sitting here stuck and unable to pay for parking. Get the map working properly and make it easier to save zones as favourites would make this up 4 stars. These really are basic functions that should work effortlessly. ### 3/5 — Lacks polish *2026-07-25, version 1.8.1* Generally pretty functional but clearly not very well tested. For instance it often says “it looks like you’re driving” when the car is stopped. ### 1/5 — Slow, fails often *2026-07-17, version 1.8.1* Takes an age to open, payment rarely completes. I just wasted 10mins and ended up going to the machine because payment kept failing ### 1/5 — 0/5 total fail *2026-07-14, version 1.8.1* Spent 10min in the rain before was able to pay for parking , also automatically adding charges on payment by card - what other options you have ? ### 2/5 — Too slow *2026-07-13, version 1.8.1* It’s not convenient if it’s slow to load and even slower to process ### 1/5 — JB *2026-07-12, version 1.8.1* Painfully slow ### 1/5 — Wont accept any password *2026-06-28, version 1.8.1* Each password is too weak for app. Even the one google suggested. Gave up and now walking to payment machine ### 1/5 — Use the balance! *2026-06-24, version 1.8.1* Got a ticket recently due to the way this app works. Set the time I wanted and pushed the pay button which showed I had plenty of balance in my account. I didn’t realise I had to then select use the balance. Thought that was obvious! As a result my $1 payment didn’t proceed and instead I got a $70 fine. ### 1/5 — Whakia *2026-06-19, version 1.8.1* Surcharges on apps is a joke!! ### 1/5 — Worst park app so far *2026-06-18, version 1.8.1* Absolutely terrible. ### 3/5 — Fees *2026-06-09, version 1.8.1* Pretty expensive for a product that is low cost and high frequency. Doesn’t have “my loc” option or select from map. Very average attempt at a parking app given there’s a ton of them to learn from around the world. ### 2/5 — Could be better *2026-06-05, version 1.8.1* Cant find where im parked in the list of carparks, a map would be useful!! ### 1/5 — Add online EFTPOS *2026-05-29, version 1.8.1* Add online EFTPOS ### 1/5 — Worst parking app *2026-05-26, version 1.3.8* This needs drastic improvement and the password requirement is way too high for public parking. ### 1/5 — Fees *2026-05-24, version 1.3.8* A 7.7% fee just to park in town? Hamilton City Council wants us to go digital but charges us extra to do it. We pay enough in rates as it is. It's time to scrap the transaction fees or scrap the app-no wonder people aren't parking in the city anymore. ### 1/5 — Terrible App *2026-05-12, version 1.3.8* If I wasn’t forced to use it I would delete it from my phone. ### 1/5 — Scam *2026-05-11, version 1.3.7* App charges two dollars more than the meter. Useless, Don’t bother. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app ever *2026-09-07, version 1.8.1* Simply cannot sign up, does not support apple keyboard and autofill, impossible to make your own password and if you get apple passwords to suggest a password it will not save nor can you copy the suggested password. Have had 3 other people not manage to sign up. Can’t beleive the councils use this for their services! Don’t waste your time even trying to ### 1/5 — Broken app *2026-09-02, version 1.8.1* Can’t even sign up. ### 1/5 — Terrible App!! *2026-08-22, version 1.8.1* I'm 22 years old and very good with technology and this app is so complicated for no reason. Please review this app. ### 1/5 — Slow and too complicated *2026-08-13, version 1.8.1* Very clunky. In Wellington you have to switch to the different areas in your settings. You need to go off to the council Website to work out what level (H2 etc). Why cant you just select where you are on the map and it charges. ### 1/5 — No Apple Wallet support?! *2026-08-08, version 1.8.1* For an app that serves some major councils it’s very poor to not support using saved cards in Apple Wallet ### 1/5 — Too much data entry *2026-08-04, version 1.8.1* No Apple Pay ### 1/5 — Not great *2026-07-27, version 1.8.1* This app is so bad I’ve started using the machines instead that take ages to print a ticket. Unfortunately they were broken today so I was forced to use this app to pay for my parking. There’s just no way to pay quickly, everything is manual, and it’s a faff. ### 1/5 — What A Pain *2026-07-21, version 1.8.1* Super complex password barrier - beyond normal - will not scan by credit card and then charges a processing fee….. Poor ### 1/5 — Parking *2026-07-18, version 1.8.1* Please let it link to apple wallet . Silly scanning option doesn’t work ### 1/5 — Poor experience *2026-07-18, version 1.8.1* Doesn’t accept a secure password, no indication of why No Apple Pay have to type card details back in manually Expensive ! Says min payment is £3.50 max is £5 yes gives me no option but to pay max Then charged 20p with no reason given Overall extremely poor and so every shady payment practised will not be usu g again ## Most praised reviews (10 highest-rated) ### 5/5 — Easy peasy *2026-06-28, version 1.8.1* The best way to pay for parking in Wellington ### 5/5 — Great app *2026-03-02, version 1.3.6* Love this app. Love the custom images as I know who I’m paying! Great extra feature set for registered users. ### 5/5 — Excellent *2026-01-10, version 1.3.3* Really easy to use ### 5/5 — Does the job *2025-12-30, version 1.3.2* I paid for my parking and moved on with my life ### 5/5 — Easy to use *2025-11-24, version 1.2.37* Really handy. Much easier than faffing about at the machine ### 5/5 — Great wee app for Wellington parking and you can top up remotely *2025-10-24, version 1.2.37* Great wee app for Wellington parking and you can top up remotely ### 5/5 — Easy *2025-09-10, version 1.2.35* I found this app really easy to use and very convenient. You can progressively pay in 15 minute increments so as not to waste money on parking that you don’t use and it sends through reminders when you time is nearly expired. ### 5/5 — Set to go *2025-02-21, version 1.2.31* So far I’ve set it up to go. Easy to read/find answers to my questions. Now I don’t have to worry about my varsity student son paying when he has to take the car! ### 5/5 — Very useful *2025-01-15, version 1.2.31* App does all it needs to. Is a very Convenient way to pay ### 5/5 — So easy. *2024-10-05, version 1.2.30* Was surprised how easy and quick this app was to navigate. Thank you. So much easier than fannying about with those stupid parking machines. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*