# PayPAMS — user reviews > 61 indexed App Store user reviews of PayPAMS by PAMS Lunchroom LLC, rated 1.50/5 from 71 ratings. - Source: https://appshunter.io/ios/app/paypams/id665909964/reviews - App overview in markdown: https://appshunter.io/ios/app/paypams/id665909964.md - Rating breakdown: 5★ 5 · 4★ 4 · 3★ 1 · 2★ 5 · 1★ 56 ## Newest reviews (14 of 61) ### 2/5 — Updates ruined this app *2021-11-06, version 3.3* The old version worked fine. Now it’s so much more complicated and takes several tries to add funds to an account. ### 1/5 — Stole my money! *2021-03-26, version 3.3* Stole my money! I had about 700.00 in this account Now theres is no record of my 2 year account. ### 2/5 — Real time money deposits *2021-02-01, version 3.3* It would be nice if the money posted in real time instead of 2 days later. I know it’s possible because the processing fee happens with the transaction so this is not a bank “check by phone”transfer. Otherwise, it’s pretty convenient. ### 1/5 — Convenient and fast way to pay my son's lunch money *2020-03-13, version 3.3* App is simple, but works well. Saves lots of time over the clunky website. UPDATE App now forgets your password and impossible to use - absolutely HORRIBLE ### 1/5 — Pésima aplicación! *2020-01-23, version 3.3* Para ser una aplicación tan importante por tratarse de la alimentación de nuestros hijos en la escuela, le doy una estrella..empezó trabajando muy bien y en casa actualización termina peor! Arreglen los problemas por favor .. ### 1/5 — Issues *2020-01-21, version 3.3* I have used this app for a few years now and loved how convenient it is but the last update had left it useless for me the app itself will not accept my payment says it has been declined and I have tried three different cards and then when I go to the full site and click authorize payment it does nothing. So frustrating!! This has been going for about a month for myself! ### 1/5 — Trash *2020-01-12, version 3.3* The update turned it from garbage to dumpster juice. I don’t think it could have gotten worse but the developers said hold my beer. ### 1/5 — Anybody There???? *2020-01-10, version 3.3* Helloooooo! Anybody going to work on fixing this APP? If you don’t remember, people actually use it to pay for their children’s school lunch money and other things. ### 1/5 — Terrible upgrade *2020-01-09, version 3.2* If I could give this app zero stars, I would! My child is in kindergarten this is so it’s my first time using the app. Compared to the way it was prior to the upgrade, it’s terrible now. The previous version was nice looking and very user friendly! Please go back!!! ### 2/5 — Please fix issue with dark mode!! *2020-01-08, version 3.2* The issue that is report my fixed is not fixed! I can see the words when my phone is to dark mode. I only realized that was the issue when i found these reviews. ### 1/5 — Bad service as well *2020-01-08, version 3.2* If you won’t address customers concerns about the app... REMOVE it from service until you fix it! ### 1/5 — Fix this ! *2020-01-08, version 3.2* It worked totally fine beforehand with the old app. ### 1/5 — Garbage update *2020-01-04, version 3.2* This app was working perfectly for many years until the recent update. In the future, do not change something that is working. 🙄 ### 1/5 — Please fix this app *2020-01-04, version 3.2* This app is terrible. Not user friendly at all. Can’t update methods without having to go to the website. It has been this way for sometime now. ## Most critical reviews (10 lowest-rated) ### 1/5 — Never works properly *2024-08-22, version 3.5* I’ve tried for 6 years to use this app to pay for my children’s lunches. Each year, I hoped they would’ve improved the app, but each year has been a let down. I hate to leave a negative review, but the fee that PayPams collects for the use of their services needs to be spent on getting this app up to date. ### 1/5 — Fails to do the one thing it’s designed to do! *2023-02-03, version 3.4* Downloaded this app to pay for school cafeteria. Tried to add bank account or credit card and it redirected me to website which was weird as that feature was not built into the app. Once I got bank account and credit card added, I clicked ‘Authorize’ button and nothing happened. There was a message at top of page stating it could take up to 1 minute. So waited two minutes still nothing. Clicked the button again and still nothing. So finally gave up trying to use the app to make payment and went online and made payment instantly. Don’t bother using this app. Save your time and just do it online on their website! ### 1/5 — Won’t Add Funds *2022-10-28, version 3.4* When I go to add funds for school lunches, it won’t go through. There’s a message that says “may take up to a minute” but I’ve waited much longer and multiple attempts and it won’t go through. ### 1/5 — App doesn't work *2022-10-22, version 3.4* Input all infor including all personal and credit card info. Click "submit payment" no response ### 1/5 — Cannot imagine an app for online billing can be so crappy *2022-09-12, version 3.4* I cannot find a feature that is bug free. I cannot trust the app to bill me. ### 1/5 — It is a trash app and trash service *2022-08-19, version 3.4* I made a purchase and there is only half of the money went to my balance. I got a message from support that it will show up after school lunch activity. What I really hope is that there is a zero star option!!! ### 1/5 — Unable to set up new account *2022-08-17, version 3.4* A phone # is required to create a new account but the format is not for a phone # in the US. When I go to the help tab it just sends me back to a former screen. No help whatsoever. I attempted to sign up a few years ago and was unsuccessful then also. This app is useless. ### 1/5 — looks like a bug *2022-08-03, version 3.4* I get an error when trying to enter my phone number to create an account. it says “incorrect phone”, but no other details ### 1/5 — Terrible *2021-09-23, version 3.3* Not user friendly, old and ugly user interface, the viewing options are not intuitive (there’s no option to see a balance, for example). When I tried to load money on the account, it just froze and would not complete the transaction. Cheap, ineffective option. Using cash is easier. ### 1/5 — The worst app ever downloaded *2021-08-18, version 3.3* Legit the worst performing app on my phone and the least user friendly. I wish schools didn’t use this service. It would be easier to get a carrier pigeon to deliver the payment. It now tells me payments for my school aren’t supported on the app and directs me to the website. I can no longer see purchases. It only lets me make a payment. ## Most praised reviews (10 highest-rated) ### 5/5 — So Helpful! *2026-05-06, version 3.6* Customer service was excellent. Highly recommend ### 5/5 — Great way to add funds *2024-09-17, version 3.5* Customer support is always supportive, very easy to sign up. ### 5/5 — Fixed *2020-01-23, version 3.3* After developer response, everything is working perfectly. Thank you ### 5/5 — Works great! *2020-01-21, version 3.3* This app is so convenient. I am able to check my kids lunch balances and make payments if their accounts are low. ### 4/5 — So far so good *2023-09-01, version 3.5* I set up my account via computer/online. But the app logged in quickly, displayed balances quickly and let me use my existing payment method to add funds. Did notice my profile page resulted in a website redirect to again login. Will bump to 5 stars when you add apple pay support. For now will neanderthal my way through punching in digits. ### 4/5 — Alls well *2020-01-10, version 3.3* With the update today (1-9-20) I’ve notice developer listens to reviews to make the necessary changes in the app. Glad app is working and I see what I type when logging in regardless which mode my phones on, how I fund kids account, and the ending days balance. That’s very important for me. Thank you developer for listening and putting in the hard work to make our demands come true. Cause I was days away from deleting the app and waiting a year to reinstall it. Would give 5 star but I’m worried app will go back to chaos. If it doesn’t in the coming week will update my review to 5. ### 4/5 — Good and convenient but... *2019-12-07, version 3.0* The latest update has screwed something up. It won’t recognize my primary payment source. All of a sudden, my primary source isn’t listed in the app and when I check it online, it’s correct but the app still won’t list my primary payment source. ### 4/5 — Works again after the fix but... *2016-05-21, version 2.0* I've noticed that the button you press to actually make the payment (at least when the app is running on an iPhone6) is way up on the top-right behind where your battery/Bluetooth status indicators are and it's quite difficult to register a button press. Maybe if it was a little closer to the center of the screen, it would work better. I imagine this would further frustrate parents who have multiple students to pay for as there are many complaints as well about having to pay for each student individually. ### 3/5 — Push notifications would be nice *2013-09-10, version 1.0* The app is nice for easy access to lunch accounts, but it would be so nice if it had push notifications that can be turned on to get notified when purchases are made. I hope that will be in the next update! Would also be nice if I could stay logged in without always having to put in my password. 5 stars if those features were made available. ### 3/5 — Works, but thats all. *2013-08-28, version 1.0* I would rather be able to use the PAMS website on my iPad than have to download ANOTHER app for it. I couldn't seem to access any payment options from the website menus (I wanted to set up auto payments), besides setting up my account and card info. So I downloaded this app, unsure if it was, indeed, the same service (would help to use matching logos) to set that up. All I could do is select how much of a payment to make. I couldn't even select an amount for each kid, THEN pay. Hopefully these features get added soon, or better yet, make the website work on the iPad! Thanks. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-06.*