# Paypenny — user reviews

> 680 indexed App Store user reviews of Paypenny by Fire Blocks Private Ltd, rated 4.00/5 from 8 ratings.

- Source: https://appshunter.io/ios/app/paypenny/id1545140323/reviews
- App overview in markdown: https://appshunter.io/ios/app/paypenny/id1545140323.md
- Rating breakdown: 5★ 6 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2

## What do users think of Paypenny?

Overall sentiment: neutral

**Pros**

- 💰 Better exchange rates than Google
- 🚀 Fast and efficient transactions
- 👍 User-friendly interface
- 🔒 Secure and reliable
- 💯 Excellent customer support

**Cons**

- ⏱️ Longer processing times than expected
- 🔄 Occasional delays in transaction updates
- 🤔 Inconsistent response times from customer support

**Commonly reported bugs**

- Pending transactions not clearing for days
- Wallet recharges not reflected properly

**Most requested features**

- Instant money transfers
- Support for NRE Indian bank accounts
- Improved transaction history tracking

## Newest reviews (16 of 680)

### 4/5 — Good exchange rate

*2026-08-12, version 3.1.7*

Best exchange rate available even more than remitly or western union

### 5/5 — Great Money transfer app

*2026-07-31, version 3.1.7*

Excellent customer service and highest transfer rates. Reliable service and highly recommended

### 5/5 — Fast transfer

*2026-07-28, version 3.1.7*

Easy to send money to India. Excellent support team easy to solve any issues

### 4/5 — Review

*2026-07-28, version 3.1.7*

Application provides good rate then other applications

### 5/5 — BestApp

*2026-07-24, version 3.1.6*

Amazing app with the best exchange rates and customer support is on top

### 5/5 — Excellent App for sending money from UK to INDIA

*2026-07-22, version 3.1.6*

I’ve been using this app for transferring money from England(GBP) to India(INR), & the experience has been outstanding. The exchange rates are competitive, transfer fees are transparent, and the money usually reaches the recipient quickly. 
Easy to navigate, straightforward verification & timely updates. Confident with my finances. Reliable every time. Highly recommend for anyone looking to send money to IND to UK!!

### 5/5 — Best app for overseas transfers

*2026-07-22, version 3.1.6*

Really fast service

### 5/5 — Good App and Good Rate Always

*2026-07-21, version 3.1.6*

The app is very nice and the transfer rate always best more than the other apps its really good

### 5/5 — Best

*2026-07-21, version 3.1.6*

Using pay penny from last 2 years. Always the best rates and bit longer processing time sometimes but anyways the best rates.

### 5/5 — Excellent Service by Simran

*2026-07-20, version 3.1.6*

I had a great experience with Paypenny. A special thanks to Simran for her excellent support. She was very professional, patient, and helpful throughout the entire process. She answered all my questions clearly and made everything smooth and stress-free. I truly appreciate her outstanding customer service. Highly recommended!😍
Samandeep

### 5/5 — Excellent App

*2026-07-17, version 3.1.6*

I found PayPenny gives the best exchange rates and good customer support.

### 5/5 — Best App!

*2026-07-13, version 3.1.5*

I recently started using the Paypenny Money Send app, and I must say, it’s truly a game-changer in digital transactions. The user interface is sleek, intuitive, and incredibly easy to navigate, making money transfers a seamless experience. What stands out most is the speed and security — transactions are processed quickly, and I always feel confident knowing my money is safe.
The app’s features, such as real-time tracking and low transfer fees, demonstrate their commitment to customer satisfaction. Whether I’m sending money to family abroad, Paypenny makes it effortless and reliable. It’s a beautiful blend of convenience, efficiency, and trustworthiness.
Highly recommend Paypenny Money Send to anyone looking for a hassle-free way to handle their financial transactions. It’s more than just an app; it’s a trusted partner in managing your money with ease and confidence.

### 5/5 — Best money transfer app

*2026-07-10, version 3.1.4*

I use the PayPenny app to transfer money from the UK to India. Compared to Google and other money transfer apps, PayPenny offers the best exchange rate and the transactions are smooth. Although it usually takes around 24 hours for the money to be transferred, I’m confident that its exchange rate is better than the others.

### 5/5 — Paypenny seding money

*2026-07-10, version 3.1.4*

Its very good app for seding money and good customer support team . Also the rate is better then everyone.

### 5/5 — Good rate for gbp

*2026-07-09, version 3.1.4*

I have been using this for last four months and app giving a good rate .... And was so awesome....good customer support

### 5/5 — Best service and great customer service

*2026-05-26, version 3.1.4*

I’ve been using this app for more than 5 years now and I’ve never had any issues. They provide the guaranteed highest exchange rate amongst all:)

## Most critical reviews (10 lowest-rated)

### 1/5 — Ridiculous Service

*2026-08-20, version 3.1.7*

Please guys don’t use this app never ever I use this app I made some transactions they give me promise to send money to my home country within 24 hr but they taking more than 72 hr . Please plz very very disgusting service. I request you to don’t use this app 🙏🏻

### 1/5 — Worst customer service experience

*2026-08-06, version 3.1.7*

I sent an interac with my personal banking account where i preferred a different name. Who ever is sitting in that customer service chair please have basic common sense of speaking to your customers. Very rude experience. Sending messages like who, why, what. 

If you have any issues with the name. Just cancel and revert back the amount. So that we will use proper account as per your guidelines. But instead starting asking questions like a stupid.

### 1/5 — Worst app

*2026-05-28, version 3.1.4*

Trust me guys don’t get the money stuck here there is no withdrawal option you can add payee and they said sorry no refunds.

### 1/5 — Worst experience

*2026-05-21, version 3.1.4*

I have made transactions to my parents and its been month and 7 days it still pending i would give minus star or request everyone to delete app as it tge worst experience i had with anybody no customer service just automated messages from customer service bots everyday same reply and at weekends they say will be done on opening days again and again so
Its better to pay 2 dollar srvice fee at better platforms that these kind of at least you have proper timings and money is secured delete paypenny before you suffer from all these

### 1/5 — Unprofessional service

*2026-05-15, version 3.1.4*

If possible I will give zero star to this application. Extremely disappointing experience with PayPenny. I made a transfer on May 6, 2026, to my Indian bank account, and the funds are still not deposited.

Customer support has been slow and unhelpful, with no clear answers or proper timeline provided. A money transfer service should understand how important timely transactions are, especially when customers rely on them urgently.

This delay has caused unnecessary stress and completely destroyed my trust in their service. I would strongly advise others to think twice before using PayPenny for international transfers.

Very unprofessional handling and poor communication throughout the process.

### 1/5 — Useless App

*2026-05-13, version 3.1.4*

Waste of time. They are not even settling the amount for up to 2 weeks and making false promises of 24-48 hours

### 1/5 — Useless

*2026-05-12, version 3.1.4*

Fake reviews 
Reviews are not in real 
Delete this app before you regret it
Takes more than 3 weeks minimum to send the money with no deadline

### 1/5 — Reviewing

*2026-05-12, version 3.1.4*

Most of the filthy/ ridiculous app i ever have used. Their service is too slow. They don’t understand the situation of other people. Their app has some internal issues going on for so long. Wouldn’t recommend this app to anyone never ever.

### 1/5 — Review

*2026-05-06, version 3.1.4*

Wrost application keeps your money forever but no help no support nothing. Just telling lies all the time. Do not download.

### 1/5 — Pending Payment

*2026-05-05, version 3.1.4*

Not a useful app am waiting from last 1 month my payment is still pending… every day i call them they said just wait for 24 hours i waiting from last month but payment still not clear….don’t use this app… it’s wastage of money or time

## Most praised reviews (10 highest-rated)

### 5/5 — Higher exchange rate

*2026-08-27, version 3.1.7*

Amazing service and rate

### 5/5 — Good exchange rate

*2026-08-27, version 3.1.7*

Easy and simple process

### 5/5 — transfer

*2026-08-23, version 3.1.7*

brilliant application i have ever used

### 5/5 — Best app

*2026-08-22, version 3.1.7*

Best app for money transfer.

### 5/5 — Best Platform to sent money to India

*2026-08-17, version 3.1.7*

Had a great experience and efficient deposit to loved once in India. Awesome 😊

### 5/5 — Best Rate provider

*2026-08-12, version 3.1.7*

Paypenny is the best rate provider in the country as of now. Customer support has been great

### 5/5 — Excellent app for transfer

*2026-08-10, version 3.1.7*

I have been using it since 3 years never faced any issue best app

### 5/5 — Reliable, User friendly

*2026-08-09*

I had a great experience using the PayPenny app. The interface is clean, intuitive and easy to navigate, making everyday transactions quick and hassle-free. Payments are processed smoothly and the app is reliable whenever I need it. I also appreciate how simple it is to manage my account and keep track of my transactions. Overall, it's a convenient, user-friendly app that makes handling payments effortless. Highly recommended!

### 5/5 — Muhassir

*2026-08-07, version 3.1.7*

Excellent

### 5/5 — Best app for money transfer

*2026-08-06, version 3.1.7*

Best app for sending money to India

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
