# PayPlan by RBC Wallet — user reviews

> 15 indexed App Store user reviews of PayPlan by RBC Wallet by Royal Bank of Canada, rated 1.47/5 from 34 ratings.

- Source: https://appshunter.io/ios/app/payplan-by-rbc-wallet/id1637693212/reviews
- App overview in markdown: https://appshunter.io/ios/app/payplan-by-rbc-wallet/id1637693212.md

## Newest reviews (5 of 15)

### 1/5 — Sam problem as everyone else

*2024-07-28*

App does not recognize phone number or email

### 1/5 — Not workingggg

*2024-07-13*

Does not work

### 1/5 — Doesn’t work

*2024-06-15*

App does work my email and phone number aren’t recognized. I’m unable to add to card to Apple pay

### 1/5 — Bad app

*2023-03-27*

My phone number and my email are good but don’t recognize me. Called five time and not working!

### 1/5 — Hmmmm

*2023-03-18*

Have been with RBC for years and they tell my email can cell phone number are invalid even though they are what is on file. There goes that .

## Most critical reviews (10 lowest-rated)

### 1/5 — App never works

*2026-08-01*

What a disgrace for RBC, this app has bugs for years and they have not done anything to fix it. Interestingly you call the customer service and they have no clue that their app does not work!

### 1/5 — The App Doesn’t Work At All

*2026-04-27*

I entered my login credentials in the app, but it wouldn’t let me sign in. When I used the exact same information on the website, it worked without any issues. This app clearly needs a fix.

### 1/5 — Can’t login

*2025-12-06*

Absolutely not possible to log in..

### 1/5 — Infuriating

*2025-11-18*

Horrible. Useless. Called support and they can’t help.

### 1/5 — Useless

*2025-11-05*

Does not work. Would give -5 stars if I could

### 1/5 — Je suis sans connaissance!!

*2025-09-28*

J’avais prévu depuis quelques temps un gros achat chez IKEA car je savais que ce programme existait. À la seconde ou j’ai voulu passer à la caisse tout à déraper. L’app ne me reconnaît pas je ne suis pas capable de me connecter. Les employés au IKEA son tout aussi inutile… bref j’ai payé autrement. Téléphone au service à la clientèle du programme complètement désintéressé ma juste dit que le prêt etais bon pour 48 hre sans plus m’aider. Très déçu d’un service de ma banque qui ne semble pas fonctionner

### 1/5 — Cannot login!

*2025-05-18*

What is the point of creating an app if we cannot login? Useless

### 1/5 — could not login to those app

*2025-02-21*

i can login to site but to this app so what is app for then?

### 1/5 — Useless

*2025-01-28*

Doesn’t work. Can’t login with neither email nor phone number.

### 1/5 — Doesn't recognize email nor phone number

*2024-09-12*

The app does not recognize any way of logging in. Completely useless.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*