# Paysera Super App — user reviews

> 463 indexed App Store user reviews of Paysera Super App by Paysera LT, UAB, rated 4.50/5 from 816 ratings.

- Source: https://appshunter.io/ios/app/paysera-super-app/id737308884/reviews
- App overview in markdown: https://appshunter.io/ios/app/paysera-super-app/id737308884.md
- Rating breakdown: 5★ 677 · 4★ 36 · 3★ 9 · 2★ 9 · 1★ 85

## What do users think of Paysera Super App?

Overall sentiment: negative

**Pros**

- 🚀 Reliable and efficient service
- 👍 Easy to use and intuitive
- 🔒 Secure transactions
- 💳 Convenient digital banking

**Cons**

- 🐛 Buggy app with crashes
- 🕰️ Slow account verification process
- 💸 Unexpected fees and charges
- 🤔 Lack of transparency in policies
- 📞 Poor customer support

**Commonly reported bugs**

- iOS 16 app crashes on launch
- Transaction history disappearing after updates
- Issues with SMS verification codes not being received

**Most requested features**

- Add support for more countries and currencies
- Implement Apple Pay and Google Pay integration
- Improve transaction history and reporting
- Provide better communication on service changes

## Newest reviews (12 of 463)

### 4/5 — Добре и

*2026-07-17, version 15.11.0*

Ок

### 1/5 — Tavsiye etmiyorum kullan

*2026-05-18, version 15.9.0*

Programı onlarca defa kurdum kimliği okuttum gayet okunaklı bir şekilde bütün işlemleri tamamladım her seferinde eksik bilgi deyip uygulamamı kapattılar finans uygulamaları arasında dünya sıralamasında en kötü Orta Doğu’da bile bu kadar kötü işlem yapan bir firma yok

### 1/5 — Заважка kyc/aml

*2026-05-05, version 15.9.0*

Користуюсь лише аккаунтом з українським резиденством. AML перевірки виходять за усі межі. За невеликий трансфер від друга просять передати ПІСЬМОВО ПІДПИСАННИЙ ЛИСТ про мету переказа та ще фото поспорта відправника в одному файлі. При тому що це трансфер з іншого європейського аккаунту.
Так що користуватись неможливо..

### 1/5 — Cb

*2026-04-25, version 15.9.0*

Sa fait 6 mois j’ai fais opposition sur ma carte depuis ils veulent plus m’envoyer une nouvelle

### 4/5 — Отзыв

*2026-04-25, version 15.9.0*

Харошое преложения  и отлично работает но есть минус оно долго делает  транзакции и подержка довго отвечает

### 1/5 — Finger weg

*2026-04-23*

Ich wollte mich verifizieren, aber trotz iPhone 15 Pro Max sind die Aufnahmen angeblich nicht lesbar und ich soll anrufen um einen Google irgendwas Call zu vereinbaren. Völlig lächerlich…Gut das es seriöse Alternativen gibt.

**Developer response:** Hallo, wir bedauern die Unannehmlichkeiten. Dies ist ein zusätzlicher Schritt zur Identifizierung. Bitte kontaktieren Sie unser Support-Team unter support@paysera.com, damit wir Ihnen bei diesem Prozess helfen können. Wir danken Ihnen für Ihre Geduld.

### 1/5 — Блокируют

*2026-04-21, version 15.9.0*

Хлам, а не банк… в любой момент без предупреждения ограничивают доступ к деньгам

### 1/5 — Awful privacy policies

*2026-04-18, version 15.8.2*

Just that

### 1/5 — Avoid this app

*2026-04-15, version 15.8.2*

Very bad experience with Paysera. During a routine KYC process, support communicated in a rude, threatening, and unprofessional way, while demanding excessive sensitive business documents. Instead of transparent explanations, I received vague claims and poor evidence. After I raised concerns, my account was blocked.

Given the regulatory issues, security concerns, and overall toxic customer treatment, I strongly do not recommend using this app or trusting this company with your business.

### 1/5 — читайте

*2026-04-08, version 15.8.1*

я бы не назвала это банком.друг на друга стрелки переводят.

### 1/5 — Dont spam with push notifications or let me disable them

*2026-04-08, version 15.8.1*

Horrible

### 1/5 — Плохо

*2026-04-05, version 15.8.0*

Верните старое приложение новое неудобное,ни карти невыдно ничего ,зачем его обновлять каждую неделю для чего чтобы розбираться ,каждую неделю,по новому для чего  новое приложение оцениваю в 000 два года назад было нормальное приложение ,

## Most critical reviews (10 lowest-rated)

### 1/5 — They stole my funds

*2026-08-18, version 15.12.0*

At first I received an email saying my account is restricted and I need to do a video call with there team so my account will be back and working normal 

Did all the verification they said called there team 20 times to get a call then sadly they said my account will be closed and they stole my money not a small amount thousands of euros from my account and now no one responding to me I can’t even get help

### 1/5 — Notificatons

*2026-07-26, version 15.11.1*

Notifications doesn't work (iPhone SE 2020, iOS 18.7.2)

### 1/5 — Blocks your money

*2026-07-06, version 15.11.0*

It takes days to finalize transfer. Every step it charges and limited transaction. I can not draw my money and it says you reached your monthly limit. I highly not recommended.

### 1/5 — I'm at a loss for words

*2026-07-01, version 15.10.2*

Unbelievably bad. Downright useless. A plague upon the world.

### 1/5 — Не, мерси

*2026-06-23, version 15.10.2*

Не бих препоръчал отваряне на фирмена сметка.
Особено за нови фирми.
Абсурден съпорт.
Неадекватни изисквания за откриването ѝ.

### 1/5 — If you want they block your money — download this

*2026-06-12, version 15.10.2*

Terrible application where you can’t get your money or at least decline payments to get your funds back and forget this Paysera NOT super app. 

They block your money and you have to send tons of paper who you are and how you breathe. Never ever.

### 1/5 — Very unprofessional and time wasting.

*2026-06-01, version 15.10.0*

I urgently needed a business virtual payment card and I read an advertisement that Paysera issues it within 24 hours. I was very pleased because it would have solved my problem. However, even though I quickly submitted everything and filled in the forms, after 40 days I still have nothing! Very unprofessional approach and misleading. Never again.

### 1/5 — Avoid

*2026-05-31, version 15.10.0*

They will restrict your account after receiving your money and then will not give it back to you

### 1/5 — Low support

*2026-05-31, version 15.10.0*

such an uneasy experience

### 1/5 — hidden fees

*2026-05-27, version 15.10.0*

after creating a digital card it made me 1 euro debt. this is unclear while registering

## Most praised reviews (10 highest-rated)

### 5/5 — Paysera

*2026-07-22, version 15.11.1*

Super apka

### 5/5 — Meilleur compte

*2026-07-09, version 15.10.2*

Le meilleur compote

### 5/5 — супер

*2026-07-07, version 15.11.0*

точни сте

### 5/5 — Paysera

*2026-07-01, version 15.10.2*

This is very nice design for the  application

### 5/5 — Good

*2026-05-22, version 15.9.0*

Meme si je suis. Restricted it’s good Paysera and serious ans when you call them they very kind

### 5/5 — Paysera

*2026-04-21, version 15.8.2*

The best account ever

### 5/5 — Just great

*2026-04-14, version 15.8.2*

Really great , transfers are literally instant, lots of great opportunities in app.

### 5/5 — Super App !!

*2026-04-13, version 15.8.2*

This app is really excellent and very convenient for banking transactions. Everything is simple, fast, and easy to use. The services are always available, and managing my finances through the app is smooth and reliable. The customer service is also amazing—very helpful, responsive, and professional. Highly recommended for anyone looking for a comfortable and efficient banking experience

### 5/5 — Satisfaction

*2026-03-28, version 15.8.0*

The best bank ever used

### 5/5 — Super

*2026-03-16, version 15.7.1*

Praktike

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
