# PaySii — user reviews > 370 indexed App Store user reviews of PaySii by Purple Eye ltd, rated 4.60/5 from 1,790 ratings. - Source: https://appshunter.io/ios/app/paysii/id1516461913/reviews - App overview in markdown: https://appshunter.io/ios/app/paysii/id1516461913.md - Rating breakdown: 5★ 1,497 · 4★ 90 · 3★ 41 · 2★ 27 · 1★ 135 ## What do users think of PaySii? Overall sentiment: positive **Pros** - 🚀 Fast and efficient - 🔒 Secure and reliable - 👍 User-friendly and convenient - 💰 Competitive exchange rates **Cons** - 🐛 Occasional crashes and glitches - 🕰️ Delayed money transfers - 💳 Inability to save payment methods - 🤖 Poor customer service **Commonly reported bugs** - App not working in certain locations or states - Issues with payment processing and failed transactions - Inconsistent user experience across devices **Most requested features** - Add Apple Pay or other mobile payment options - Allow users to save payment details for future use - Expand service to more countries and regions ## Newest reviews (10 of 370) ### 4/5 — Payment saved *2026-07-04, version 2.7.7* This app is great. But, I have 2 issues that I’m struggling. Limited amount to send and card saved in the payment option. Card saved option can’t edit. I hope you can get fixed soon. Thanks. ### 5/5 — Very good *2026-07-03, version 2.7.7* It’s very easy to use, and it’s quick ### 5/5 — Amazing *2026-07-01, version 2.7.7* This is one of the best so far .. keep improving!! ### 5/5 — Using this application in Africa *2026-06-27, version 2.7.7* This application is really easy and it helped me much. It’s first and reliable. But it also be helpful using it in Africa. I travel a lot to Nairobi Kenya and I have family and relatives in Somalia. Every time am in Nairobi it doesn’t work. ### 5/5 — The easiest and the best send abroad I have ever used *2026-06-24, version 2.7.7* This is the best and the easiest low fee app you can use. If you want to send money abroad it’s just send and BOOM they already got the money. Thank you guys ### 1/5 — Very Bad customer service *2026-06-21, version 2.7.7* It takes Long time to answer the phone and they are so rude ### 5/5 — Abdi *2026-06-16, version 2.7.7* Weligay ma arag app ka degdegsiimo badan waana meesha ugu fiican ee aad si fudud lacag ugu diri karto wadankii ### 2/5 — They charge you more than the exchange rate that’s how they make they money *2026-06-15, version 2.7.6* They charge more on the exchange rate that’s how they make money for £270= $362 on the normal rate, but Paysii will give you $349 in plus extra £5 service basically they are charging more on the exchange rate ### 5/5 — Excellent *2026-06-05, version 2.7.5* Simple and easy way to send money anywhere in the world. Thank you to the creator for simplifying sending Money to our love once 👏👏 ### 2/5 — Fixing problems *2026-06-05, version 2.7.5* This app is not comfortable and it’s hard to new users When you want to back there is no bottom to back. Also when save a cards and receipts you can’t delete it no option to delete or edit information. I recommend the paysii developers have to change some bottoms and add new bottoms like deleting card and receipts profile edits ## Most critical reviews (10 lowest-rated) ### 1/5 — 4 weeks and still no refund *2026-08-29, version 2.8.0* They cancelled my transfer but kept my money They claim the refund was sent to my bank but my bank has no record of it. It feels like they are just holding my cash to gain interest on it.👎🏼👎🏼👎🏼 im ### 1/5 — Higher exchange rate *2026-08-23, version 2.8.0* Their exchange rate is higher than the market rate. ### 1/5 — Bad customer service *2026-08-17, version 2.7.9* I called 12 persons head of me person nearby they hung up on me, what a lazy people’s ### 1/5 — They don’t have control over their system. *2026-08-14, version 2.7.9* PaySii is one of the worst money-transfer apps I have ever used. I had a very serious and unacceptable experience with their service. I sent money through the PaySii app and entered the correct recipient information. However, their system sent my money to the wrong person. I have screenshots showing exactly what information I entered, and I provided those screenshots to PaySii as evidence that the mistake was not mine. Despite this proof, PaySii told me that the money had already left their system and that there was nothing they could do about it. Instead of taking responsibility for what appears to be a problem with their system, they initially tried to blame me for entering incorrect information—even though my screenshots clearly show that I entered the correct information. This is extremely concerning for a company that handles people’s money. If a customer enters the correct recipient information but the company’s system sends the funds to someone else, the customer should not be held responsible for that error. PaySii should investigate what happened, determine why their system sent my money to the wrong recipient, and make every reasonable effort to recover or reimburse the funds. Simply saying, “The money already left our system, so there is nothing we can do,” is not an acceptable response when the transaction was processed incorrectly. Customers need to know that when they send money, it will actually reach the person whose information they entered. If PaySii cannot guarantee that—or cannot properly investigate and correct a transaction when its own system makes an error—that raises serious concerns about the reliability of the service. I have kept screenshots and documentation of the transaction and my communications with PaySii. I am asking PaySii to take responsibility, properly investigate this transaction, and return the money that was sent to the wrong person through no fault of mine. Don’t use this app!!!! ### 1/5 — Location *2026-08-11, version 2.7.9* Seems like locations never work I travel between USA and Canada and it never works ### 1/5 — Good idea *2026-08-04, version 2.7.9* However each time I tried to send money to my home, i struggle. At the end of the process the system gives me an error message saying the payment failed. After repeating multiple times one transaction enventually goes through. You need experienced developers! ### 1/5 — App needs work *2026-08-02, version 2.7.8* I work remotely and travel a lot to different countries. This app will not work on certain countries. I still pay from my UK account but strangely it will not work. Please work on it ### 1/5 — poor customer support *2026-07-26, version 2.7.8* App won’t work once you travel to different location even if you come back and very poor customer service ### 1/5 — Micromanaging you. *2026-07-18, version 2.7.7* To whom it may concern, if your thinking of downloading this app be aware that they will control your spending. And limit how much you can send to your own family back home. To measly 20 times a month. I tried calling them to increase the limit but they keep repeating “there is nothing I can do this is company policy”so if your from a big family like myself you’d have to look for alternative apps because this one ain’t it. ### 1/5 — CHARGES ARE TOO HIGH!! MAKE IT REASONABLE *2026-07-09, version 2.7.7* CHARGES ARE TOO HIGH!! MAKE IT REASONABLE ## Most praised reviews (10 highest-rated) ### 5/5 — Best *2026-08-14, version 2.7.9* Xawala fast and secure ### 5/5 — Thank you *2026-08-08, version 2.7.9* Thank you ### 5/5 — reliable *2026-08-05, version 2.7.9* fast & reliable service thanks ### 5/5 — Fast and easy way of sending money *2026-07-31, version 2.7.8* Great customer service and easy way to send money to loved ones ### 5/5 — . *2026-07-29, version 2.7.8* Didn’t receive my money they are scammers ### 5/5 — Fast Easy and reliable *2026-07-27, version 2.7.8* “It’s fast, simple and reliable if you want your money to reach your family or friends within minutes don’t miss Paysii ### 5/5 — Mr Hassan *2026-07-24, version 2.7.8* Best app for transferring money to loved ones. Super easy to use! Lovely experience. ### 5/5 — Reliable, fast and amazing *2026-07-21, version 2.7.8* This app is amazing So easy and you don’t need to go to the xawalad to send money to your loved ones back home It’s quick and safe I really recommend it ### 5/5 — excellent *2026-07-15, version 2.7.7* this is made it very easy for us to send money across continents. Thank you for your service. ### 5/5 — Excellent *2026-07-08, version 2.7.7* Must have --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*