# Paythepoolman — user reviews

> 24 indexed App Store user reviews of Paythepoolman by PAYTHEPOOLMAN, LLC, rated 4.52/5 from 21 ratings.

- Source: https://appshunter.io/ios/app/paythepoolman/id1503552393/reviews
- App overview in markdown: https://appshunter.io/ios/app/paythepoolman/id1503552393.md
- Rating breakdown: 5★ 18 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 2

## Newest reviews (10 of 24)

### 5/5 — Always Improving Software

*2023-01-20, version 1.0.10*

These guys are amazing! This software has made running our pool business easier and they are always improving the software by listening to their clients on what we desire. Absolutely love them.

### 5/5 — It’s the best

*2023-01-17, version 1.0.10*

Paythepoolman has changed how I run my business for the better

### 5/5 — Top Tier Program

*2021-12-30, version 1.0.10*

After many trials with other programs I opted to utilize PaythePoolMan for my business operations. My main reason for trying this software was to cut down the need to operate in multiple different programs for daily business operations. 
From the start I have had nothing but great experiences with minor issues (mostly cause from myself.) Within a few day of signup I was contacted by Teresa, employee with PaythePoolMan that has been my point of contact since I began using the program. Not only is the program an absolute must have, but their customer service is hands down the best I’ve ever had dealings with. I highly recommend trying this product out to allow you to properly run your business and not let you business run you!! 

Thank you Teresa and the folks at Pay the Pool Man!!!

### 5/5 — Amazing tool to have

*2021-06-02, version 1.0.6*

PTP is pure awesome. It’s completely tailored to the pool industry and that’s what I love. The company still shows their interest by continuing to post new updates and improvements. I love the tech support. Wether it’s through email or on the phone, they have a quick response time and get the job done. Just like any other dedicated company they appreciate positive feed back. So if there’s something you need or want. Just simply ask and put in a a request. They listen.

### 5/5 — Awesome!

*2021-02-10, version 1.0.5*

We were using the Wise Pool Program since the early 1990’s until Jeff came to an IPSSA meeting back in 2016/17 and introduced us to Pay The Pool Man.... WOW!....what a “game changer”.... we’ve been using this app for our business since 2017 our customers appreciate it and we couldn’t be happier.
Kenny Campbell / owner 
Wetworks Pool Care

### 5/5 — Simply the best

*2021-02-10, version 1.0.5*

This app has changed my life for the better. Billing so quick and awesome service notes!

### 5/5 — Awesome billing app

*2020-09-19, version 1.0.2*

Awesome billing app and so so much more I am able to keep customers Information like gate codes, pool chemical readings, and get paid right from the app. This makes it so much easier to not worry about remembering about billing customers because I can do it instantly from my phone.

### 5/5 — Couldn’t be better!!

*2020-09-19, version 1.0.2*

So glad that we started using this app! Easy to use and great support!

### 5/5 — Everything I need in one place

*2020-09-19, version 1.0.2*

Such a time saver!!!

### 5/5 — Intuitive

*2020-09-19, version 1.0.2*

Great program! Easy to use; fantastic support; huge time saver. Been using this app from day 1! Love it!

## Most critical reviews (10 lowest-rated)

### 1/5 — My invoices Never Went Out

*2025-02-16, version 1.0.10*

On the first I prepared my invoices. I added additional billable items, and then 5 days later I realized that they never sent out. I called customer service and they didn’t have an answer. I asked them to look into it and give me an answer by the following Monday… they didn’t have an answer and didn’t have any record of my invoices and extras to be able to reproduce it. I’m very disappointed with them! They never called me to let me know what the found out in the follow-up.

Reply: your reply sounds “good” except you still have not called me back to discuss or help me with the problem!

### 1/5 — Terrible

*2021-01-05, version 1.0.2*

Absolutely terrible user interface. It doesn’t even work at all. Was supposed to be a free month and automatically charged my card for their other app service ‘Pool Junction’, which doesn’t work either. What a complete waste of time and loss of money.

### 1/5 — Used to be amazing

*2020-11-07, version 1.0.2*

I have used PTPM for close to 3 years. I loved it. And some aspects of I still love. Their billing portion of the software is top notch, and nothing else I have found can even come close to matching it. However, with that being said, the latest update with the terrible color gradient schemes and their lack of response on updating some minor things for those of us that are colorblind it’s very disheartening. On top of that, their new color and gradient scheme gives me a migraine every time I look at it. Ended up canceling them due to no response for a month, and basically being told well this is the new modern look of things, we don’t know what to do for you.

Reply to developers response - It’s not my “opinion” as you put it. It was making me have a migraine. A physical Heath condition, and no one said sorry and well work on new colors or anything. It was basically “well there are other apps out there, good luck”. If the color scheme changed back and some stuff got updated I’d come back. But until then I’ll use someone better.

### 3/5 — Not sure about this

*2022-01-28, version 1.0.10*

Can’t sign in as a new user, was hopeful to use this app and give it a try, but the login screen issue has not been fixed. Maybe I’ll try again another time

### 5/5 — Paythepoolman

*2023-03-25, version 1.0.10*

Great software for running my business

### 5/5 — Awesome

*2023-03-25, version 1.0.10*

The app is easy and great to use. It’s a great app for pool service.

### 5/5 — Finally!!!

*2023-03-24, version 1.0.10*

Paythepoolman has made our lives easier… Highly recommended from Pinnacle Pools

### 5/5 — Pool Fresh Inc

*2023-03-24, version 1.0.10*

We have used this app for a long time for just service. And now are very excited to use this program to its full potential! 5 starts!!

### 5/5 — Great app

*2023-03-24, version 1.0.10*

Love the app. Works great

### 5/5 — Very cool!!!

*2023-02-25, version 1.0.10*

This is and will incredible software program for tracking my pools, their equipment, my routes and invoices. Had it before and picked up again with even more features!
EXCELLENT!!!!!
Paul

## Most praised reviews (4 highest-rated)

### 5/5 — Easy

*2023-02-12, version 1.0.10*

We love Paythepoolman billing software and app. I’ve been in the pool service industry over 17 years and been using this software for the past few years. Easy to use. They have a awesome support staff for any questions. I use the app multiple times a day while in the field. Adding new accounts, extra charges or just checking a customer balance while you’re in front of them at their home.

### 5/5 — Looking forward to a second season

*2023-02-10, version 1.0.10*

This will be our second full season using Paythepoolman. We have been extremely pleased with the software and have had several customers let us know that they have chosen our service over the competition because of the app.

### 5/5 — Billing….

*2023-01-21, version 1.0.10*

Billing is amazing…. No other words needed!! Time saver without a doubt

### 5/5 — Game changer!

*2023-01-21, version 1.0.10*

Well done! Billing is amazing!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*
