# Paytient — user reviews > 375 indexed App Store user reviews of Paytient by Paytient Technologies, Inc, rated 4.90/5 from 3,841 ratings. - Source: https://appshunter.io/ios/app/paytient/id1418399898/reviews - App overview in markdown: https://appshunter.io/ios/app/paytient/id1418399898.md - Rating breakdown: 5★ 3,599 · 4★ 186 · 3★ 28 · 2★ 8 · 1★ 20 ## What do users think of Paytient? Overall sentiment: positive **Pros** - 💳 Helpful payment option - 🤑 Affordable payment plans - 🤝 Great customer service - 🧠 Convenient and easy to use - 🏥 Enables access to medical care - 🐶 Can be used for pet expenses - 🙌 Life-changing benefit **Cons** - 🐛 Login/password issues - ⚠️ Unreliable at times - 🚫 Accounts closed for unclear reasons **Commonly reported bugs** - Login screen freezes - Incompatible with older devices **Most requested features** - Expand coverage beyond medical - Improve login/password functionality - Provide more transparency on account closures ## Newest reviews (19 of 375) ### 5/5 — Great niche *2026-07-25, version 7.92.0* This Is actually a Great Idea and Product If there is one BNPL scam I can Get with its this one ### 5/5 — It’s so easy *2026-07-22, version 7.92.0* It’s very easy to use. Then you can set up how you want to pay it ### 5/5 — Login fails constantly *2026-07-18, version 7.92.0* Half the time my login fails for no reason. A day or two later I use the same credentials (saved in my password manager) and it works fine. Very frustrating. ### 5/5 — Good help *2026-07-15, version 7.92.0* Good help for us all ### 5/5 — Great *2026-07-15, version 7.91.0* Easy to use. ### 5/5 — FOREVER GRATEFUL *2026-07-15, version 7.91.0* I was so grateful to learn that I was offered the opportunity to accept an account with Paytient Care Credit and was super easy to apply and set up account for autopay, I have been pay for my biweekly Dr. Appointment that used to cause a huge financial issue in my budget but now I am able to pay on my own schedule and manage my budget without the stress. The Help desk has been Amazing and so helpful every time needed I can’t say enough about the experience I have had thus far… Thank You Paytient Care I am truly Thankful for all. ### 5/5 — Wonderful backup financing *2026-07-14, version 7.91.0* Such a great thing to have in case of emergency ### 5/5 — A wonderful card *2026-07-14, version 7.91.0* This has been awesome for me and my family . Paytient has helped me be able to pay for co-pays and prescriptions and pay it back with monthly payments . ### 5/5 — Great *2026-07-13, version 7.91.0* Comes in handy ### 5/5 — Easy and Helpful *2026-07-08, version 7.90.0* Easy to use and help me pay in payments. It was an unexpected expense that came up between pay days. Knowing that there were interest free payment plans set me at ease. It was affordable and easy to use! ### 5/5 — Rn *2026-07-08, version 7.90.0* Fast , convenient and reliable. NEVER HAD A ISSUE ### 5/5 — Great *2026-07-06, version 7.90.0* I like having patients helps when emergency happens and I don’t have the money to cover it. ### 5/5 — Card is a lifesaver *2026-07-02, version 7.90.0* I’m so glad that Ambetter offered this car because my co-pay went up to $40 instead of zero ### 5/5 — Wonderful service. *2026-07-01, version 7.90.0* Good quality care and concern. ### 5/5 — The Best! *2026-06-30, version 7.90.0* Exceptional service ### 5/5 — Helpful *2026-06-27, version 7.90.0* Paytient in helpful ### 5/5 — Enjoy Paytient *2026-06-24, version 7.90.0* Great card to use when I need to pay copayments or won my bill for the dentist. 5 stars no question ### 5/5 — Greatest of all time *2026-06-23, version 7.90.0* I’m so blessed to have pay later, or there’s many times I would not be able to afford healthcare. ### 5/5 — Paytient *2026-06-18, version 7.90.0* Love the no intrest payment plan , pay as low as you can as long as you make a payment monthly.This is what I needed for my dental care. Thank you Paytient ## Most critical reviews (10 lowest-rated) ### 1/5 — The app *2026-08-04, version 7.93.0* It won’t let me sign up or sign in ### 1/5 — Login fails constantly *2026-03-24, version 7.84.0* Half the time my login fails for no reason. A day or two later I use the same credentials (saved in my password manager) and it works fine. Very frustrating. ### 1/5 — useless customer app service *2025-08-08, version 7.70.0* no way to get help if you cant get the text ### 1/5 — Your app isn’t working *2025-03-17, version 7.56.0* Your app isn’t working ### 1/5 — They gotta get their money! *2025-03-04, version 7.54.0* I understand when you are late with payments it affects things. My bank account got screwed up and I closed it. I forgot it was linked with my payments for Paytient. I will say, they don’t hound like most companies, but I would have paid it sooner if I had realized. But once you go over 180 days late, you are cut off. Permanently. No second chances . I think if you pay off your balance, they could start you out with a lower amount and work back up to higher usage amount. ### 1/5 — Stay away *2025-02-21, version 7.53.0* Stay as far away from this company as possible. Customer service is a joke they cant explain anything on your account. I got my account closed for fraud and they will not tell me what it supposedly is. Iv used the card 3 times. 1 for my prescriptions and twice for over the counter medicine. Im sure they will reply to this to make themselves look better but it is nothing short of a joke ### 1/5 — Repayment process *2024-06-21* First of all it’s hilariously ludicrous that there is only an autopay option. This is stupid because if your payment method declines you then have to go to each charge and manually pay them one by one. My card got declined so I had to use the same card (the money was there) to manually pay each item. After paying a few of them my card started declining again because my bank flagged multiple small transactions to one place as fraud which they reasonable and rightfully should have done. Now I can’t pay the rest of the payment because their repayment system is illogical and honestly just dumb. This program is great for patients going through financial hardship like myself, but it needs some changes to prevent a hassle on both the patient and Paytient’s part. I shouldn’t have to tediously pay each payment manually and call my bank to unfreeze my card and Paytient should be able to receive the money I owe to them. It’s all fair but due to their poor repayment system both parties get screwed. ### 1/5 — Don’t cancel *2024-03-08, version 7.25.0* Why is patent being cancelled? It’s a good think for our pets. ### 1/5 — Cutting ties with Paw Protect pet insurance *2024-03-01* Why is the company stopping the relationship with paw protect insurance? This is quite devastating ### 1/5 — The App Never Works *2023-11-24* I love having the Paytient card but when it’s time to set up payments the app never works. I always have to try to chat with someone to get my payment schedule set up. Please fix this. It’s a huge inconvenience. ## Most praised reviews (10 highest-rated) ### 5/5 — Very thankful my employer offered this! *2026-08-14, version 7.94.0* This Paytient app Was a real blessing. I’m so thankful my employer offers it. I was able to get my fur baby an expensive dental procedure that I did not have the cash for. Thank you Paytient! ### 5/5 — Paypatient *2026-08-13, version 7.93.0* Options to have deductions from your your paycheck each week is great ### 5/5 — A much needed option *2026-08-10, version 7.93.0* Grateful ### 5/5 — Great service *2026-08-06, version 7.93.0* Great assistance with payment ### 5/5 — Jenn Wilson *2026-08-05, version 7.93.0* It’s awesome ### 5/5 — Blessing *2026-08-04, version 7.93.0* I love using it for my co payments , just wish I could pay for my medicine with it ### 5/5 — Flexibility *2026-08-04, version 7.93.0* I am now able to pay for meds or appointments when otherwise I didn’t have enough money. And being able to stretch out the payments to keep them low. Takes a lot of stress off my shoulders. ### 5/5 — Love this!! *2026-07-29, version 7.92.0* Great benefit! ### 5/5 — Fantastically Convenient *2026-07-28, version 7.92.0* This is soooo great not always having all the money for prescriptions all at once. ### 5/5 — Paytient *2026-07-27, version 7.92.0* Love the no intrest payment plan , pay as low as you can as long as you make a payment monthly.This is what I needed for my dental care. Thank you Paytient --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*