# Paytm Money: Stocks, MF, IPO — user reviews > 180 indexed App Store user reviews of Paytm Money by Paytm Mobile Solutions, rated 4.50/5 from 579 ratings. - Source: https://appshunter.io/ios/app/paytm-money-stocks-mf-ipo/id1344431352/reviews - App overview in markdown: https://appshunter.io/ios/app/paytm-money-stocks-mf-ipo/id1344431352.md - Rating breakdown: 5★ 446 · 4★ 61 · 3★ 12 · 2★ 14 · 1★ 46 ## What do users think of Paytm Money? Overall sentiment: negative **Pros** - 🚀 Smooth and easy to use - 💡 Variety of investment options - 👍 User-friendly interface - 🚀 Efficient mutual fund investments - 🚀 Seamless stock trading experience - 👍 Detailed fund information **Cons** - 🐛 Frequent app crashes - 🔒 Poor customer support and lack of communication - 🐛 Unreliable transaction processing - 🐛 Incorrect portfolio valuations - 🐛 Delayed fund unit allotments - 🐛 Inability to update bank details - 🐛 Buggy app updates **Commonly reported bugs** - Login issues and frequent log-outs - Inability to sort/filter stocks - Missing bond details after app updates - Disappearing stock portfolio - Incorrect NAV locking during transactions **Most requested features** - Add iPad app support - Implement advanced portfolio tracking features - Introduce SIP labeling and categorization - Provide more detailed transaction history - Add option to delete old bank/demat accounts ## Newest reviews (17 of 180) ### 4/5 — Paytm Money stocks *2025-12-08, version 2.246* Best app stocks market investing app ### 2/5 — NRI CAN OPEN ACCOUNT *2025-12-04, version 2.245* Hey I have question why you guys not allow NRI use your app ### 2/5 — Missing Bond Details After Update *2025-10-03* I have been using Paytm Money for bond investments, and until recently, it was very convenient. However, after the latest update, I noticed a serious issue: the detailed information for bonds I already purchased is missing. Earlier, I could easily view key details like coupon rate, yield to maturity (YTM), maturity date, and issuer information for all my holdings. Now, this information is no longer visible in the app. Without these details, it is extremely difficult to track and manage my existing bond portfolio, or make informed decisions about redemptions and reinvestments. For any serious bond investor, this data is essential. I strongly request Paytm Money to restore full visibility of bond details for purchased holdings at the earliest. Otherwise, the app loses much of its usefulness for fixed-income investors. **Developer response:** Hello, we definitely take your feedback. we are working to add more advanced features and products for your investment journey. Please raise a query with our support team form the 24x7 support section of paytm money application. Thank you - Team Paytm Money. ### 1/5 — Need App for ipad *2025-08-12, version 2.236* Please develop a app for ipad. Ipad is much better for trading rather then phone so please ### 2/5 — Unable to change payment type *2025-08-10, version 2.236* Very bad UI, can’t even allowed to change payment method when both UPI id & bank name is bit lengthy. Change CTA disappear above PAY button and I can’t change my payment method. Frustrating, unable to pay my SIP on time due to this. ### 4/5 — Awesome app- need to solve a bug *2025-08-07, version 2.235* I have been a big fan of this app since long. This is my main account and the app for stock market. For a couple of months, one thing is very annoying and frustrating on the iOS app which is, when we open a script, the close icon on the left top corner is not clickable. We have to pull down the whole screen to close it. This becomes annoying when we are all the way to the bottom of the script screen. I wonder why it’s been there for so long. ### 1/5 — Unable to sort/filter stocks *2025-07-30, version 2.235* Unable to sort/filter stocks when tried to view all stocks ### 1/5 — Too much unnecessary information and missing the required information *2025-07-14, version 2.233* Poor interface and lot of junk information and missing required information which is actually related to portfolio ### 1/5 — Worst App Update *2025-07-08, version 2.233* This was the worst app update in a while. Not able to login, not passing the otp screen. Always asking authentication in multiple section of the app even though I didn’t close the app. Worst App Development Team. Paytm Money App used to be clean and efficient, you guys made it worst just for some fancy UI (you guys think) Fix your app ### 1/5 — Worst UI *2025-06-28, version 2.232* With new changes released it become worst limits lot features and data ability to user ### 1/5 — Worst app ever , unreliable *2025-06-16, version 2.229* I had invested in stocks since past one year and suddenly my stock portfolio has disappeared from the app and there is no response from the company , since 3 months ### 1/5 — Facing problem to continue my account *2025-06-11* I am writing to report an issue I am experiencing with the Paytm Money app. I am unable to continue with my account due to an error that I am not able to resolve. I have attached a screenshot of the issue for your reference. As shown in my account (account is revoked as your KYC records are not found to be valid by SEBI KRA (KYC Registration Agency). You are not allowed to invest with a revoked account) If this was the problem i was not validated, as i am trying to get the verification done the application continues to invalidate the captured pictured. I want to ask why have you accepted my account the very first day. You have to revoke my account that time only. as now i have invested money with you. Then you are getting very sincere. get my problem resolved within 24 hours. Or i have to switch the application to invest. Also your customer care help is not proper once a customer tries to contact paytm helpline, they have to wait a long time. Screenshot attached for your reference. Kindly assist me in resolving this issue at the earliest. If any additional information or verification is required from my side, I will be happy to provide it. Issue Faced: “App freezesto add money” /“Unable to complete KYC” Device/OS: iPhone iOS 14 Thank you for your support. Sincerely, Prince Chaudhary **Developer response:** Hi Prince, We’re sorry to hear about your unsatisfactory experience. We truly want to make things right for you. Please reach out to our 24/7 Help & Support section in the app or write to us at feedback@paytmmoney.com from your registered email ID. Our team will be happy to assist you and resolve your concern. Team Paytm Money ### 1/5 — Worst app ever in broking/ so much hidden charges/ on applying charges on charges/ verypoor services *2025-06-03* I have never seen a such kind of fraud application which made charges on charges unnecessarily as well as without any kind of information given to the customer and also increases their charges as well as interests on the trade value. Also cut the money from the fund unnecessarily. Also used the stocks for margin trade automatically without our consent and out charges on it as well. In one word i can say that worst application in managing fund, putting charges unnecessarily, in applying the hidden charges or in use as well. Worst application ever. Never make a demat account on it. Almost 4 times charges are applied to square off a position. Very very difficult to reach out a customer for making a complaint or in needing solutions. **Developer response:** Dear Customer, We apologize for the inconvenience you're facing. For a quicker resolution and to ensure your details remain secure, we encourage you to write to us at feedback@paytmmoney.com from your registered email ID. Once done, a ticket ID will be generated for your concern. This allows us to efficiently track and address your concern. Please share the ticket number here, and we’ll prioritize it right away. Regards, Team Paytm Money. ### 1/5 — Experience *2025-05-29, version 2.226* One of the worst customer service in financial services ### 1/5 — Missing unit *2025-05-25, version 2.225* Very disappointed with Paytm Money. I can see my investment units and their current value on the app, but every time I try to withdraw, the request fails. When I contacted the fund house directly, they said I have zero units — which is very concerning. Paytm’s customer support has been completely unresponsive, and even their email support doesn’t work. It feels like they’re not being transparent and are just avoiding the issue. This is unacceptable for a financial platform ### 1/5 — Worst app *2025-05-23, version 2.225* They hold our money for more than 2-3 days. In mutual fund, usually I invest before 12pm. But, NAV is not allotted me for same days that is updated in 11pm night. Also, we don’t get email message from Paytm money about the status. So, you can’t get benefit of investment if market is down. I suggest you to choose other app. ### 1/5 — Disappointing Experience with Paytm Money – Not Recommended for Investments *2025-04-07, version 2.217* My experience with Paytm Money has been extremely disappointing. As a financial platform, it seriously lacks efficiency and reliability. The biggest issue is their poor customer support—it’s nearly impossible to get timely or helpful responses, which is unacceptable when it comes to handling money and investments. The app itself is slow and glitchy, with frequent lags that make even basic transactions frustrating. For a platform that deals with financial assets, the lack of prompt service and robust infrastructure is a huge red flag. I would not recommend Paytm Money for serious investors. There are far better alternatives that offer faster service, better support, and more reliable performance. ## Most critical reviews (10 lowest-rated) ### 1/5 — Fake *2026-08-07* Dear Paytm Money Support Team, I am writing to express my deep dissatisfaction regarding the unresolved issue with my Paytm Money account. For the past 18 days, I have been unable to add or delete my bank account. I have raised this concern repeatedly through emails and support tickets on an almost daily basis, but the issue remains unresolved. Every time I contact your support team, I receive the same response stating that the issue will be resolved within 2 daysand that I need to wait until the Paytm Payments Bank account is removed, after which I will be able to add another bank account as my primary account. However, despite waiting patiently and following all the instructions provided, nothing has changed. This continuous delay and repetitive responses without any actual resolution are completely unacceptable. My investments and account operations are being affected due to this issue, and it has caused significant inconvenience. I request you to: Resolve this issue immediately. Enable me to add or delete my bank account without any further delay. Provide a clear explanation for why this issue has remained unresolved for 18 days despite multiple follow-ups. Share a definite timeline for resolution instead of providing generic "2-day" responses. If this matter is not resolved immediately, I will have no option but to escalate the issue to the appropriate regulatory authorities, including SEBI and the online grievance platforms, as I have sufficient records of all my follow-up emails and support requests. I expect a prompt resolution and a meaningful response instead of another standard template reply. Regards, ### 1/5 — Too many ads/suggestions *2026-03-14* This used to be go to app for all things investments but lately they have started showing suggestions/ads everywhere mutual funds, stocks, bonds etc. This has totally been a nightmare experience. Atleast give users to disable suggestions and ads🙏🙏🙏 **Developer response:** Hi, Thank you for taking your time to leave this excellent review for us :) ### 1/5 — Help.!!!! Urgent!!!! *2026-02-15, version 2.252* I am in Canada Earlier I was able to use this application i have invested money through this application and now its not completing my KYC. What should I do ### 1/5 — Worst service ever *2026-02-09, version 2.251* They never respond to help ticket. They just closed the ticket saying query unclear. Sometimes dont allow to sell, no sell button on app. They dont provide reason as well. ### 1/5 — Log in Issue *2025-11-24, version 2.245* After last update everday its asking to log in via otp. Before it was not required. Its getting frustrating ### 1/5 — Help option is a joke *2025-11-14* I tried so many times to get help but nothing works. They want people to invest money via their app but app lacks important information like how to reset location permissions if you are able to verify via selfie due to location restrictions ### 1/5 — Auto logs out! *2025-10-16, version 2.241* App is broken since the last update. It keeps auto logging you out. Amateur hour man ### 1/5 — Worst customer service *2025-10-07, version 2.240* They won’t reply for hours on help me section , neither there call supports number works . ### 1/5 — UI *2025-09-25* I don’t understand why there is sudden update on whole ui now app is so slow and there is no option to cancel my sip **Developer response:** Hello, we definitely want to help you on your issue. Please raise a query with our support team from the 24x7 support section of paytm money application so our team will contact you soon. Thank you - Team Paytm Money. ### 1/5 — Issue in payment gateway *2025-08-16* I believe the app was comfortable earlier. 3 issues i would like to highlight:- 1. The payment gateway has become ultra trash for a company like paytm. I pay via netbanking, amt gets debited, when the bank screen redirects to paytmoney, it shows “something went wrong” and investment is rejected. Multiple times on multiple days it has happened. Okay, then i switch over to gpay, payment get done, no automatic redirect, i open the app, it shows payment successful - great. Then if i click ‘back’ or ‘discover more funds’, the app redirects me to gpay again and initiated payment prompt again on gpay to pay the same amt i just paid. I close every window, restart the app. Then it becomes ok. I mean, WHAT IS GOING ON? An Investment app so huge but cant design its payment gateways properly? Pathetic 2. The app seeks face id at every other step. Once we open the app with face id, i dont know why everytime i open portfolio it asks again and again. This depth of security is not understood. 3. I have invested more than 20L fm this app and the type of customer service paytm money offers is atrocious. It gives me chills and scares me. We are investing so much, and there is no proper method to contact ur service, the chats are useless, nobody responds, the calls get cut after 10 seconds, after waiting for 10 minutes. I truly cant be more polite than this. Please rectify app related issue and make us more easy as customer to reach to customer support. We have literally no interest in raising issues via ur 24x7 ai chatbot cause it’s a showoff and is useless. **Developer response:** Hello, we definitely want to help you on your issue. Please raise a query with our support team form the 24x7 support section of paytm money application so our team will contact you soon. Thank you - Team Paytm Money. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app without hassle usage *2025-12-01* I have been using this app since 3 years and have seen its journey throughout. Great effort to bring everything in one platform. One suggestion I have bring AI based investment and make easy to transfer financial assets from other platform to this platform. ### 5/5 — Exponential Rise!! *2025-10-17, version 2.241* In recent months app is making amazing progress. Almost every day a new feature is being added love it!! ### 5/5 — The June 2025 update is quite helpful *2025-06-07, version 2.228* I usually do not rate apps, but this time PayTM money has updated the app with insightful features including the option to analyse external MFs, track all the types of MF, categories and companies in which you’re invested in, both inside or outside PayTM Money. Positive feedback: It has become a bit difficult to navigate than before and has some little glitches such as same page being visible or back button disappearing suddenly ### 5/5 — All in one App *2025-02-09, version 2.209* Finest app for trading and mutual funds ### 5/5 — Ease of Use *2024-08-02* Very user friendly app. Don’t mess it up like you did with Paytm Bank. **Developer response:** Hi, Thank you for taking your time to leave this excellent review for us :) ### 5/5 — From the Best Employee *2024-06-17, version 2.104* Thank you for your assistance. I checked my login number and finally Hurrayyy!! It’s updated. Fantastic job Yash, really appreciated all your help and support. Last but not least, in simple words, what I wrote is very less than what you did to me just to resolve my issue. You went above and beyond and that’s why I am glad that I talked to you. Salute Bro!!! ### 5/5 — Paytm Money - handy all-in-one financial investment app *2023-12-29, version 2.90* Really happy with the design and features provided. The app has no mentionable glitches and does what is expected from it. The only complain I have is the lack of a graphical rep of my portfolio over a period of time. Bringing that feature would be a great value add. ### 5/5 — Perfect for investment *2023-10-16, version 2.81* Easy to use and understand ### 5/5 — Ease to use *2023-10-13, version 2.81* Best app for mutual funds and stock.. Very user friendly ### 5/5 — Best application for investment *2023-10-08, version 2.81* Excellent! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-15.*