# Pazcare — user reviews > 27 indexed App Store user reviews of Pazcare by GET PAZ SOLUTIONS PRIVATE LIMITED, rated 5.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/pazcare/id1586308828/reviews - App overview in markdown: https://appshunter.io/ios/app/pazcare/id1586308828.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (9 of 27) ### 1/5 — Worst service - unable to claim my money *2024-07-09, version 3.1.38* I uploaded a bill but none approved, it’s pending since almost a month. My money is totally stuck, followed up multiple times but no response. Pathetic service - don’t opt for this. Because it’s better to pay tax rather than your entire money get stuck. ### 1/5 — Unable to use pazcard *2024-06-21, version 3.1.38* I tried using pazcard at a couple of food outlets but it won’t work. No scanner option makes it even more difficult to use. Only able to use it for zomato. ### 1/5 — Seems like Pazcare employees are sleeping all days *2024-06-18, version 3.1.37* No response on time if I send a urgency mail on 1st June they will be replying by 2nd June without analysing the employee facing issue. Again they forcing someone to continue from there. Having insurance and claiming directly with provider is less risky than this broker like Paz care. ### 1/5 — App asking update, but app store doesn’t have the version *2024-03-18, version 3.1.26* Without updation file how can we update application ### 1/5 — Can’t verify kyc *2024-01-04, version 3.1.17* Getting error on location . I have location permission enabled but it’s failing to fetch location .. disappointed ### 1/5 — Not worth at all *2023-12-27, version 3.1.17* See people are using scanner these days. What is the benefit of this wallet if not a scanner is in the app? everytine i tried to pay shopkeeper dont have swipe machine but only scan now tell me what to do. Secondly, specifically for food? I can see good amount in my wallet and sadly cant use it even for food also cuz of no scan option. Bad Really bad ### 1/5 — Worst app *2023-10-06, version 3.1.0* Under the food wallet click on "where and how to use?" And on one popup you will see the same question again, not answer. Not able to use food wallet. Disgusting ### 1/5 — Fraud application *2023-08-24, version 3.0.5* I used the money credited in my pazcare account by my organisation to order food but both the time transaction was failed but money got debited from my account and it has been 10 days I haven’t got any refund. And their customer support is so worst that the contact no provided by the company is switched off most of the time. And they are mot even responding to email. Worst experience ever. Please do not subscribe to this application. ### 1/5 — Wrong communication - irresponsible *2022-07-23, version 2.22* Customer care manager confirmed me that there is no cap for a particular treatment, but TPA did not approve the claim amount. Very irresponsible approach. Not at all happy ## Most critical reviews (10 lowest-rated) ### 1/5 — Claim not settled in last 5 months *2026-03-04, version 3.1.82* We have company medical insurance through Pazcare. I had submitted the claim forms along with all requested supporting documents for my in-laws treatment. It has been 5 months and claim is still not settled. They keep saying that the insurance company is not responding. Pazcare is playing a role of middle man without any control and authority. Not recommended at all!! ### 1/5 — Poor support service *2026-02-26, version 3.1.82* Poort customer support ### 1/5 — Services is not upto the mark *2026-02-05, version 3.1.81* Customer service is bad. ETA for issues resolution is like a lifetime. I don’t recommend this to any of my colleagues or friends ### 1/5 — Delayed service from their end *2025-08-05, version 3.1.76* Customer support doesn’t know much and they keep on delaying my services that i opted for without any explanation ### 1/5 — Bad support team *2025-06-28, version 3.1.76* I m not able to connect support team after long wait call disconnecting. Pathetic experience ### 1/5 — Reloading page *2025-03-12, version 3.1.66* On doctor consultation the page is auto refresh every second , fix it asap ### 1/5 — Charged twice havent got my money *2025-01-27, version 3.1.61* Its been a month that I havent got my money due to a failed transaction. Dont know how they are running a big business. ### 1/5 — Misinformation of coverage *2025-01-06, version 3.1.57* App provided wrong information of coverage on app. Did not cover hospitalisation despite prior confirmation by team. Later updated the app. CEO was non responsive on the matter . ### 1/5 — Worst *2024-11-13, version 3.1.50* Worst app they take ages to process your claim and few claims after taking long time they reject. Support team has no clarity on what’s going on every time they give different answers. ### 1/5 — Going Against the Law of the Land *2024-10-01, version 3.1.46* This has to be one of the most arrogant companies that I have come across. They mandate a KYC process where only Aadhar Card and PAN Card is the only valid document, but refuse to accept any other KYC document as per the guidelines of the Supreme Court of India. To me, it is clear that they think they’re bigger than the rule of the law and use such underhanded techniques to gather your data in unscrupulous ways. The customer care team is on a different level, they haven’t been able to resolve this for more than a month now. ## Most praised reviews (8 highest-rated) ### 5/5 — Blood checkup *2026-04-14, version 3.1.83* Thank you so much done by my blood checkup who taken my blood he is very kind person and pazcare is very helpful app🙌🏻 ### 5/5 — Revolution in claims experience *2026-03-25, version 3.1.83* We are solving claims via AI to create a smoother experience and your claims don’t go under query ### 5/5 — Excellent App *2024-10-02, version 3.1.46* They have excellent support team and also prompt in their service. Process time through them was quick. ### 5/5 — The best employee benefits app *2023-12-11, version 3.1.14* Hands down the best EB app on the planet ### 5/5 — One-stop destination for employee benefits *2023-10-02, version 3.1.0* Pazcare is the go-to choice for employees who wants insurance, finance and health benefits from their organisations. Really smooth app and the design language is top notch. ### 5/5 — Solves my problem *2022-08-10, version 2.25* Helps me track my family insurance easily ### 4/5 — No process to add parent *2026-04-08, version 3.1.83* There should be simple window to add family member in app ### 2/5 — App has bugs after new update *2024-01-31, version 3.1.21* Am forced to update the app and after update the app is buggy - when I try to open my pazcard details it says failed to load page --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-29.*