# PBAS — user reviews

> 5 indexed App Store user reviews of PBAS by Prudent Benefits Administration Services Inc.

- Source: https://appshunter.io/ios/app/pbas/id1556076646/reviews
- App overview in markdown: https://appshunter.io/ios/app/pbas/id1556076646.md

## Most critical reviews (5 lowest-rated)

### 1/5 — Very poor and low quality app

*2025-12-01, version 1.1.6*

Can’t access claims history, it infinitely loads, was the same for everyone I’ve talked to. At first I could open my benefits card, now the app won’t open it, just gives me a blank screen. Just horrible quality all around, they aren’t even trying to act like they care with this one.

Update: been using for a few months. I’d say around 50% of the time you do a claim it says “error submitting claim”, and it will keep giving you an error. You just have to wait and try it again later. It’s a shame the app is so poor and they seem to have no care to fix it. Probably the most low quality app I have ever used by a good margin.

### 1/5 — Very poor and low quality app

*2025-09-28, version 1.1.6*

Can’t access claims history, it infinitely loads, was the same for everyone I’ve talked to. At first I could open my benefits card, now the app won’t open it, just gives me a blank screen. Just horrible quality all around, they aren’t even trying to act like they care with this one.

### 1/5 — Confusing app, unable to log in with the same credentials i use on desktop

*2024-03-29, version 1.1.6*

I don't know why i cant log in with the exact username and password that I've logged into several times on my computer or mobile browser.

### 1/5 — Site internet déficient…

*2022-06-29, version 1.1*

Rien ne fonctionne pour crée un compte avec les numéros de certificat et tout ça ne fonctionne pas …

### 1/5 — Can’t login

*2022-02-24, version 1.1*

I can’t login to the app, but for the desktop website I am able to login to my account without a problem.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*