# PBIS Rewards Staff — user reviews > 30 indexed App Store user reviews of PBIS Rewards Staff by Navigate360, LLC, rated 2.50/5 from 94 ratings. - Source: https://appshunter.io/ios/app/pbis-rewards-staff/id949649599/reviews - App overview in markdown: https://appshunter.io/ios/app/pbis-rewards-staff/id949649599.md - Rating breakdown: 5★ 20 · 4★ 13 · 3★ 9 · 2★ 8 · 1★ 44 ## Newest reviews (10 of 30) ### 3/5 — Good *2021-08-20* It’s pretty easy to use except when I have to transition to the teacher rewards. I have to hard close the app every time to get back to the student section. There needs to be an easier way to get back and forth. **Developer response:** Thank you for the feedback. You may want to try using the menu at the top left (three horizontal lines) of Teacher Rewards to log out of that application. That will take you back to PBIS Rewards without having to close out the app every time. ### 2/5 — Slow or no load *2021-08-04* This app does not always work on the phone which isn’t effective when I’m trying to reward students outside of the classroom or while I’m teaching instruction. ### 3/5 — Lacks parent communication *2019-12-14* There is no way to send or receive parent messages from the phone app. Also no way to send photos from your phone. ### 3/5 — Fine, but could be better *2019-09-23* There needs to be a way to view My Activity in the app. I cannot always remember if I have given points for that day or not ### 1/5 — No access to messages *2019-09-03* The parent app has a section where they receive messages but the staff app does not. Teachers have to log into the website to see messages. This is not very helpful in keeping the lines of communication open. ### 2/5 — Music teacher *2019-08-06* App needs a random button and the ability to organize students by first name! Website version could make random button simpler. I shouldn’t have to select all students before clicking the random button. Then once a student is picked, I should have the option to give points from the student pop up instead of exiting out and then selecting the student again. Too many steps for something that should be simple. Your programmers could learn a lot from ClassDojo. ### 1/5 — Scanner freezes *2019-03-13, version 4.98* After scanning 1-3 PBIS Name Badges...the app freezes and you can’t scan anymore. Very frustrating when you have limited time in the classroom to do this. ### 1/5 — Crashes *2018-10-12, version 4.93* Haven’t been able to log in in weeks. ### 3/5 — No search bar *2018-10-11, version 4.93* No student search bar any more ### 2/5 — Needs of Every Student *2016-10-25, version 2.0* This app will not allow you to access your ready-made groups online. You will have to scan a barcode from your student, which means ...1) every student better own a device (economic bias), and 2) you have to interrupt the student/learning to give points on the app. Please do better. Teachers want access to their groups/classes to give points. Teachers want to communicate with their groups/classes and parents. Please use ClassDojo, Classcharts, or any other rewards app for tips on making this more user friendly. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not functioning *2025-08-26* I have used this app for about a month. Then suddenly, I cannot use it. It is at a screen saying that I am not on line. It won’t let me log off or reset it. I have removed the app and reinstalled it several times. Help!!! ### 1/5 — Terrible UI Experience *2024-08-29* I’m a substitute teacher and our school use this system to reward students. This is one of the most unintuitive apps I’ve ever used. The UI is not mobile friendly, as some windows stretch out or don’t load. Theres no way to tell if you’re actually rewarding students for points. Sometimes, the actions don’t even work as well. ### 1/5 — I hate this app *2022-09-26, version 5.4.0* I hate this app because I can not delete ### 1/5 — Never works *2022-01-28* I have uninstalled and installed this app so many times. I have an iPhone 12 max pro and it does not work. It never takes me to a log in screen, just the main screen is says “PBIS” and I can’t click anything to log in. How is this supposed to be an effective tool for your students if it doesn’t even work ? **Developer response:** Hi Ms_Dre. We're sorry to hear you've been having issues with logging in. If you are still experiencing issues, please contact our support team here: https://support.pbisrewards.com/help/ ### 1/5 — Connection *2021-12-09* I’ve deleted and downloaded this app several times but I still can’t access it unless I’m on WiFi. I use it for work but can only login on the computer. ### 1/5 — Pray that your school doesn’t adopt this *2021-10-04* I’m guessing my school district paid a trundle of money for this program. The idea in practice is good, but a high school student with a computer science background could have designed a better app. Use ClassDojo instead. It’s free, it’s motivating to elementary students, and is so accessible. PBIS Reward’s platform stinks— it crashes, isn’t easy to give individual points to students, and just takes a lot of time on the teacher side to reward students. My second graders are not motivated by it’s platform. ### 1/5 — App won’t open on my iPhone 12 *2021-09-16* I have downloaded the app again and still nothing. I loved it when I had my iPhone 8. It worked wonderfully. Now I can’t use it. 😢 ### 1/5 — Doesn't work! Frozen *2021-03-11, version 5.2.3* Mine has been stuck on the welcome screen, for weeks. Doesn't work! ### 1/5 — Blank screen *2021-01-21* I have deleted and re-downloaded the app several times and each time, it shows a white blank screen. I’ll have to use the desktop version in order to use reward points instead of the app ### 1/5 — Cannot sign in *2019-10-04, version 4.99.7* I cannot log in with the app. It tells me that there was an error and that the server cannot he reached. ## Most praised reviews (10 highest-rated) ### 5/5 — Great Data! *2019-01-08* This app has improved over the last year and a half since we have been using it at my elementary school. The developers are so helpful and open to new ideas. Any time there is an issue, they are on top of it right away. The use of this has gone so well, we have been contacted by many other schools who are interested in how we have used it. The data we get from the system is super helpful! ### 4/5 — Can’t Go Back *2025-02-01* The app is great. It would be nice if when checking out a student that doesn’t have enough/has more points available to purchase an item, you could go back into your store to add something else without starting over. Other than that little quirk, the app works great. It is quick and easy to use. ### 4/5 — Teacher soso *2024-05-14, version 5.4.11* Pbis is good but the costum amount is dumb rather put points not costum ### 4/5 — Top right corner setting *2022-11-08* Overall, I like the app is simple and easy to use. Is it possible to hide (or move) the profile icon, which currently appears next to the setting? **Developer response:** Thank you for the great feedback. This allows us to better understand our customer needs and implement changes when applicable. Thank you for sharing. ### 4/5 — Getting better *2021-02-09* The app is getting a lot better. All the features of PBIS Rewards have improved. ### 4/5 — Overall a good app *2018-10-10* Love the app and software. Did you delete the search bar for students in the add points section? I used this a lot if I wanted to add points without having to scan their ID. **Developer response:** There was a bug in v4.93 causing the student search box to no longer display for some schools. A fix was published in v4.94 on October 12. You should be able to update the App and the student search bar will be back. If it is not, please let us know at https://www.pbisrewards.com/support/ ### 4/5 — Could be better *2018-09-05* Works well on my iPhone but always crashes on my iPad. I hope there’s an update the fix that issue ### 3/5 — So-so *2022-09-27* Not super user friendly/intuitive like other reward programs, but it works well enough. Would LOVE a “quiet hours” option so I don’t get messages from parents at all hours of the night and weekends. **Developer response:** Thank you for your feedback. With this, we are able to better understand what our customers want and how we can accommodate their needs in developing updates to the app. We will take these into consideration. If you have any other feedback, please feel free to contact the PBIS Rewards support team at: https://support.pbisrewards.com/help/ ### 3/5 — Settings Blocked *2022-02-01* The settings tool is unavailable on the app. **Developer response:** Thank you for your feedback, Herffinator. With this, we are able to better understand what our customers want and how we can accommodate their needs in developing updates to the app. We will take these into consideration. If you have any other feedback, please feel free to contact the PBIS Rewards support team at: https://support.pbisrewards.com/help/ ### 3/5 — Landscape *2021-09-02, version 5.3.0* Can you update to allow Landscape orientation on iPad? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*