# PBXDom Call Analytics — Call Analytics & Reporting > Cloud-based call analytics and reporting for businesses of all sizes. (iPhone/iPad app by PBXDom LLC.) - Source: https://appshunter.io/ios/app/pbxdom-call-analytics/id1360237703 (this page in markdown: same URL + `.md`) - Developer: [PBXDom LLC](https://appshunter.io/developer/1360237702) - Category: Business, Utilities - Price: Free - Rating: 5.00/5 from 1 App Store ratings - Age rating: 4+ - Requires: iOS 9.0 · 22 MB - Languages: American English - Released: 2018-04-26 - Data updated: 2026-06-24 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/pbxdom-call-analytics/id1360237703/reviews.md ## What is PBXDom Call Analytics? PBXDom helps SMEs to Enterprises better understand their phone system activity, *You lose money every time the sales department misses a phone call *You will have unsatisfied customers if they can’t reach your service team You know how they say information is power? You first need to be able to capture and then analyze it, and that is essentially what we do. Features and Advantages Unlimited Dashboard More than 60 widgets More than 20 reports More than 9 charts Advanced Call Reporting Integration with major services (Slack, Zapier, …) Departments and Groups assignment Emergency 911 & Instant Alerts Telecom Expense & Call Accounting Dashboard Sharing Wallboard features Voice Traffic Analysis Export to Excel, TXT, PDF Update Every 5 Minutes 5 years data retention, Unlimited records Unlimited PBX Unlimited Storage Unlimited Site/Location 100% Cloud Based Free Email & Chat Support Free Remote Installation PBXDom's easy-to-use solutions are found in businesses of all sizes: ranging from as few as 5 to over 10,000 extensions, from single site networks to complex multi-site, multi-vendor networks. PBXDom delivers seamless reporting compatibility for voice networks made up of virtually all PBX or IP-PBX manufacturers, including Avaya, Cisco, Mitel, NEC, ShoreTel, Panasonic and other PBX and IP-PBX manufacturers. ## Key features - Unlimited dashboard with 60+ widgets - Over 20 reports and 9 charts - Advanced call reporting - Integration with Slack, Zapier - Telecom expense and call accounting - Emergency 911 & instant alerts - Export to Excel, TXT, PDF ## Frequently asked questions about PBXDom Call Analytics ### What is PBXDom Call Analytics? PBXDom Call Analytics is a cloud-based solution designed to help businesses monitor and analyze their phone system activity. It provides detailed reports and dashboards to understand call patterns, manage expenses, and improve customer service. ### Is PBXDom Call Analytics free to use? Yes, PBXDom Call Analytics is offered for free. This includes features like unlimited data retention, unlimited records, and unlimited PBX connections. ### What kind of reports does PBXDom Call Analytics offer? PBXDom Call Analytics provides over 20 different reports and more than 9 charts, along with a customizable dashboard featuring over 60 widgets. This allows for in-depth analysis of voice traffic and telecom expenses. ### Can PBXDom Call Analytics integrate with other services? Yes, PBXDom Call Analytics integrates with major services such as Slack and Zapier, enabling seamless data flow and enhanced workflow automation for businesses. ### What is the update frequency for PBXDom Call Analytics? Data within PBXDom Call Analytics is updated every 5 minutes, ensuring you have access to near real-time information about your phone system's performance. ### How long is data retained in PBXDom Call Analytics? PBXDom Call Analytics offers 5 years of data retention with unlimited records, providing a comprehensive historical view of your phone system's activity. ### What devices are supported by PBXDom Call Analytics? PBXDom Call Analytics is available on iPhone, iPad, and iPod devices, allowing for access and analysis on the go. ### Does PBXDom Call Analytics have ads? No, PBXDom Call Analytics does not contain advertisements. The application is entirely ad-free, ensuring an uninterrupted user experience. ## Version history (last 2 releases) ### 3.0 — 2020-07-30 We're listening to your feedback and working hard to improve PBXDom call Analytics and Monitoring. Here's what's new: Home Everyone loves to feel at home, so we added a user-friendly home screen to PBXDom. Here, you can find all of your dashboards on the home screen. You can easily categorize the dashboard according to the department or logical groups in your business. Favorite/Recent Dashboard Your recently visited dashboards are automatically listed in the recent tab, allowing you quick access to them for efficient day-to-day operations. You can easily add any dashboard to your favorite list, so the favorite/new section appears on top of the home page. Export/Import/Clone Dashboard Bigger companies need more dashboards; many of them are similar but are purposed for different departments. In the old version, creating a dashboard for each of them was a tedious process. In the new version, you can easily clone any dashboard you want just with a simple click. For bigger companies with different accounts and our resellers, creating dashboards for their customers/branches takes time. With the Export/Import feature, you can easily export any dashboard you want and import them into any account. Only the widgets, settings, and formats are included in the exports/imports. Dashboards In the new version, we’ve added resizable widgets. With more than 70 widgets, you can easily visualize any data relating to your business and include them on your dashboard canvas. Add widget wizards offer a better user experience, enabling you to add a new widget to your dashboard. Widgets can be found easily by category or by searching their name. More widgets will be released in the coming months, in a simple structure that’s easy to use. The dashboard refresh has been completely redesigned. You can easily see when it updates and its scheduled update time. The same great experience comes in full-screen mode with the top progress bar. Themes are an important part of modern user interfaces. In the new version, we offer users the flexibility to customize their dashboards; a light (default), and a dark theme. More themes and customizable themes for enterprises are in the works. Add new PBX wizard We completely reinvented the “Add PBX” wizard in this new version. In the new wizard, the process is smarter, shorter, and faster. We’ve removed many unnecessary steps and added a smarter auto-detection functionality, making the process easier than ever. Moreover, we added direct connection functionality in beta for some of our users from last year. This functionality is now available for all users. With direct connection for supported phone systems like Cisco Call Manager and many more, you no longer need a collector/agent software; all you need to do is set up your phone system to send data directly to your account. It really couldn’t be easier? Reports & Charts The Reports & Charts sections are now combined in one section for efficiency, with a beautiful user interface and more controls, like dashboards. You can also add reports to your favorite section to ensure easy access to your recent reports. The Export feature no longer requires an external plugin like Flash Player, and you can export your reports to PDF, XLS, and other file formats. In addition, we will add more than 100 new reports/charts in the upcoming months. Settings Like all other parts of the application, the settings section is now easier to understand. You can easily access the alert, API, trunk/ext, subscription, and cost plan sections. ### 1.0 — 2018-04-24 No release notes. ## Apps similar to PBXDom Call Analytics | App | Rating | Price | Category | | --- | --- | --- | --- | | [iE Mobile](https://appshunter.io/ios/app/ie-mobile/id373834385) | 3.7 (3) | Free | Business | | [Leadrat Lite](https://appshunter.io/ios/app/leadrat-lite/id6547861817) | — | Free | Business | | [Call&Report](https://appshunter.io/ios/app/call-and-report/id622580770) | 1.0 (1) | Free | Business | | [Salestrail: Track your calls](https://appshunter.io/ios/app/salestrail-track-your-calls/id1438417566) | 3.4 (7) | Free | Business | | [Prospecting Dashboard](https://appshunter.io/ios/app/prospecting-dashboard/id1214422094) | 3.8 (4) | Free | Business | | [4QT LMS - Lead Management CRM](https://appshunter.io/ios/app/4qt-lms-lead-management-crm/id6448665809) | — | Free | Business | ## Related topics [pbxdom call analytics](https://appshunter.io/ios/topics/pbxdom-call-analytics) · [pbxdom llc](https://appshunter.io/ios/topics/pbxdom-llc) · [call analysis](https://appshunter.io/ios/topics/call-analysis) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-24.*