# P.C. Richard & Son — user reviews > 43 indexed App Store user reviews of P.C. Richard & Son by P.C.Richard & Son, rated 2.90/5 from 66 ratings. - Source: https://appshunter.io/ios/app/pc-richard-and-son/id419627316/reviews - App overview in markdown: https://appshunter.io/ios/app/pc-richard-and-son/id419627316.md - Rating breakdown: 5★ 29 · 4★ 1 · 3★ 0 · 2★ 7 · 1★ 29 ## Newest reviews (16 of 43) ### 2/5 — Features don’t work *2024-07-03, version 3.1.1* Unable to go back to search where you looked up for something specific, but not down to a brand name. Unable to open account page, and shop page. Only areas that worked for me was the home page, and the cart page. Everything else did not work (you get a black page when you click on account, or shop) Please fix. It is easier to go on a web page and look through rather than using this app. It is a waste of time trying to do anything on the app. Very frustrating that the app does not work. ### 1/5 — Major Glitch *2021-12-08, version 3.0.1* The app reloads and clears everything every few seconds. Can’t even browse. Too bad ### 1/5 — Worst App *2021-11-25, version 3.0.1* Worst App I have ever used. Cannot pay bills on it or anything. ### 1/5 — Your app just keeps glitching *2021-10-26, version 3.0.1* Won’t let me type more than 2 characters before page reloads. Tried several times and closed and relaunched app to no avail. Fix it if you want my business ### 1/5 — Doesn’t work *2021-08-24, version 3.0.1* I have this app for a while and very hard to log in. ### 1/5 — Can’t log in into the account *2021-07-21, version 2.3.1* You can’t log in into the credit card account at all. You put your credentials but nothing happens. What’s the point of an app if you can’t access it and make payments. ### 2/5 — Login *2021-04-23, version 2.3.1* I’ve been unable to login the credit card portion of this app. Very inconvenient. Will pay of and will not do business with pc Richard anymore ### 2/5 — Unable to login into the Credit Card Account *2021-02-27, version 2.3* I had this app for awhile, but some time last year, the feature to login into your PC Richard CC account stop working. The login page would load but after entering your login info, and selecting to login, nothing happens. I have to use my web browser to access the account for payments. I just deleted the app today because there was an update a month ago but it didn’t fix the issue ### 2/5 — Login not working *2021-01-02, version 2.2.0* I can’t login anymore to my account so I can pay my bill. I click login and it doesn’t do anything. ### 1/5 — 3rd update *2020-11-21, version 2.1.0* This app updated 2-3 times in 1 month. Not allowing me to login to review my statement. First download allowed face I.d recognition. Second one didn’t, but still able to login. Can’t even login with 3rd update. I thought updates make things better?? Guess not on this app. ### 1/5 — Face ID don’t work anymore *2020-10-26, version 2.0.0* Face ID don’t work after update....😡 ### 2/5 — App issues *2019-09-22, version 1.3.1* My issue with the app is that when I click on a picture of a piece of furniture it won’t load so I can see the demensions or product review ### 1/5 — App *2013-11-27, version 1.2.2* Says the app is no longer available I cant download it back from iTunes Or iCloud. ### 1/5 — Horrible *2013-06-21, version 1.2.1* Will not load, fix please! ### 2/5 — Great Company Poor App *2013-06-07, version 1.2.1* Love PC Richards and have used them for years. App is slow to update products. Hard to view items on bottom of lists. Obviously done on the cheap. ### 1/5 — Doesn't work *2013-06-01, version 1.2.1* I download app and it doesn't work. I'm disappointed because I shop in stores alot ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t Work *2026-06-30, version 3.4.0* App does not work properly I tried buying a 500 dollar AC and it should have been free shipping but in the app I was being charged 45 dollars for shipping. And on the web it was free shipping👎 ### 1/5 — Bad App Need to Change *2026-02-16, version 3.4.0* The app does not work effectively and needs to be improved. ### 1/5 — Great company but terrible app *2025-12-04, version 3.4.0* This app is terrible. Doesn't respond to prompt, freezes, automatically logs users out, unresponsive, put the phone down for two seconds and you have to reboot everything and start a fresh search. It's inexplicably poor. I really like doing business with PC Richard, but not using their app. ### 1/5 — Terrible! Tried for an hour to checkout! *2025-08-25, version 3.4.0* Went round and round again just trying to actually checkout!! Horrible, between the app’s sluggish time loading even on WiFi to items in cart updating to finally getting to checkout, unreal! Then only to find it would not continue with ApplePay. I even went so far as PayPal checking out thinking that would get it done and it still failed!! Needs serious developer help is all I can say after wasting over an hour!!!! ### 1/5 — Unbelievable *2025-08-15, version 3.4.0* I am never able to open this app so frustrating to use if. ### 1/5 — App is useless *2025-03-14, version 3.4.0* Please someone spend the money to make this App useable. I want to be able to research past purchases with warranties and make payments. Seriously update it now! ### 1/5 — Useless *2024-08-08, version 3.1.1* I could not even open the account tab to enter my log-in creds. Will stick to my laptop. ### 1/5 — never recommend *2023-09-12* Pc Richard insurance service doesn’t work. It’s cheating. Also I can’t login credit card Servie. ### 1/5 — Ahmed *2022-12-22, version 3.1.0* I never give them even one star because when I tried to order my stuff, they asked me for my ID and I have to take a picture and then after that, they never send me my stuff ### 1/5 — Never shop from p.c richard & son *2022-11-23, version 3.1.0* I am suggesting never shop from this store or online. Trash service.. you have to pay more even the product has same price on other stor at the end.🤬🤬🤬 ## Most praised reviews (10 highest-rated) ### 5/5 — GREAT APP *2021-02-20, version 2.3* All of the current sale items are listed first. Once you enter the app, you’re able to sort by best selling, highest rated, price, color, size and features such as gas or electric for a range top. ### 5/5 — Links *2020-01-19, version 1.3.1* I was greeted by a well dress man! Who was extremely knowledgeable about his craft. He answered all my questions and also the ones I didn’t think of. He made the process felt like we knew each other and I felt comfortable, I left a happy customer. His name is Links! ### 5/5 — Great app *2019-08-30, version 1.3.1* Very easy to navigate ### 5/5 — Finally! *2018-11-01, version 1.3* Love PC Richard and so glad they built an app. Great to have all promotions right here! ### 5/5 — Great Company *2013-02-25, version 1.2.1* Went to the Bay Plaza showroom to purchase a kitchen and the sales were great! My salesperson Dan H. was knowledgable in all depts! If you go there, make sure you buy from him! ### 5/5 — NJ *2012-10-19, version 1.2.1* I recently went to my local PC Richard store in Eatontown NJ and spoke with Joey; A intelligent young salesman who definitely knew what he was talking about. He made my experience pleasant and I will go there to buy all my appliances and electronics! ### 5/5 — Great!!!! *2012-04-02, version 1.2.1* Great app, this is truly the company I can trust!! ### 5/5 — Nice app! *2011-12-24, version 1.2.1* Now i see whats the latest and whats on sale. ### 5/5 — The best *2011-12-08, version 1.2.1* This is the best app ever now I can view prices n go to my salesmen in college point and get a better deal or reserve something for me .. I recommend it ask for Yodanny .. He's the best!! ### 5/5 — Nice easy app *2011-03-07, version 1.0* Nice easy to use app... --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*