# PCGS My Account — Track Orders & Manage Account

> Mobile app for PCGS members to track coin orders and manage their accounts. (iPhone/iPad app by PCGS.)

- Source: https://appshunter.io/ios/app/pcgs-my-account/id1349944330 (this page in markdown: same URL + `.md`)
- Developer: [PCGS](https://appshunter.io/developer/347349342)
- Category: Lifestyle, Reference
- Price: Free
- Rating: 4.30/5 from 539 App Store ratings · 49 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 9 MB
- Languages: American English
- Released: 2018-07-28
- Data updated: 2026-08-24
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/pcgs-my-account/id1349944330/reviews.md

## What is PCGS My Account?

Tired of waiting to find out what your grades are or impatiently refreshing your orders? Have you ever needed to refer to a specific coin or order you submitted while on the go? Wouldn't it be nice to easily text or message someone an order you shared? Now you can! PCGS members can now access and manage their accounts from anywhere with the NEW PCGS My Account app!

Features include:
 
·         Get notifications when your order is received, grades are ready, and order has been shipped
·         View your full order history by year
·         Keep your profile up-to-date
·         See upcoming trade shows
·         Set your profile image using Trueview images from an order
·         Always know when your Collector's Club membership expires
·         Links to the CoinFacts and Cert Verification apps to research and value your coins
 
This app requires an active internet connection to use.
 
For more information on this and other PCGS apps, visit http://www.pcgs.com/apps.

* See the Collectors Universe (parent company of PCGS) Privacy Policy and Terms of Use: https://www.collectors.com/privacy

## Key features

- Order status notifications
- View order history
- Update profile information
- Membership expiration alerts
- Set profile image
- Trade show schedule

## What do users think of PCGS My Account?

Overall sentiment: mixed

**Pros**

- 📱 Excellent grading service quality and reputation
- 🚀 Fast notification system for grade completion
- 👍 Comprehensive coin tracking and submission status
- 📊 Detailed inventory management capabilities
- 🎯 Professional and courteous customer service staff
- 📸 TrueView coin photo feature
- 🔄 Seamless integration with other PCGS apps

**Cons**

- 🐛 Persistent login loop issues requiring repeated authentication
- 🐛 Frequent app crashes and fetch errors
- 😤 Unresponsive customer service via email and phone
- 🔀 Confusing navigation and user interface design
- 📱 Mobile website displays items incorrectly (shows 0 items)
- ⏱️ Inconsistent grading turnaround times
- 🔄 App redirects to wrong service (PSA instead of PCGS)
- 🚫 Account blocking without explanation
- ♿ Poor accessibility for handicapped users
- 📝 Confusing submission process for novices
- 🔐 Excessive password/ID verification requests
- ⚠️ Site frequently down multiple times daily
- 🎨 Outdated label design unchanged for 20+ years

**Commonly reported bugs**

- Login loop - password entry returns to username screen
- Forced re-login when switching between app screens
- Fetch error when clicking on orders causing app crash
- App fails to load after recent updates
- Mobile website shows 0 items in individual sets
- Safari and iOS app login incompatibility
- Password reset asks for current password (circular logic)
- App continuously asks for login credentials
- Slow loading screens with login loop
- Photos disappear from inventory after posting
- App redirects to PSA instead of PCGS service

**Most requested features**

- Grading summary with detailed flaw explanations
- Circled flaw indicators in coin photos
- Shortened submission paperwork
- Better accessibility features for disabled users
- Simplified submission process for beginners
- Persistent login sessions without repeated authentication
- More detailed order status tracking (grading vs reholding stages)
- Improved payment information retention on website
- Photo persistence in inventory (prevent photo disappearance)
- Modern app design and interface overhaul
- Better integration between PSA and PCGS services

## Recent user reviews (10 of 49)

All indexed reviews: https://appshunter.io/ios/app/pcgs-my-account/id1349944330/reviews.md

### 1/5 — Apllication is trash

*2026-06-04, version 2.2.7*

I’ve had this application and since day one it’s been issues. I’ve sent emails and screen shots to PCGS and no response. The text in the app is bolded all highlighted and information is slow. Also I’m new to PCGS so I used vouchers on an order I sent in 4/4/26 and still can’t view what grades I’m getting on my lot. Poor customer service and basic default app. Poor quality overall.

### 1/5 — App does not work

*2026-05-24, version 2.2.7*

Since the latest update my app does not work. Large portions of the app are blank, the colors are making words hard to see, and it does not load properly.

### 2/5 — Way too many bugs

*2026-04-30, version 2.2.2*

Shows wrong account expiration date and wrong number of vouchers. Also takes long to load.

### 1/5 — Not what I expected

*2026-04-30, version 2.2.2*

Trying to get a refund on the trial basis is very difficult as they attempt to sell it other apps.

### 1/5 — crooks

*2026-04-06, version 2.2.2*

you are the worst company ever all crooks.

### 1/5 — Do not use them it’s a scam

*2026-03-21, version 2.2.2*

I sent in a 1913 type two nickel and it came back graded a 64 and I have photos of a 66 that look worse than mine

### 2/5 — You’re app is not working 2:20pm, 2/11/2026

*2026-02-11, version 2.2.2*

When trying to log into the app the password takes you right back to the screen to enter your username again.  It’s been like this all morning. The desktop is working fine…it’s not a password issue.

### 3/5 — Coin designation

*2025-11-07, version 2.2.2*

Trying to get customer service to change a coin designation but unable to contact through email or they just don’t respond. Very frustrating.

### 1/5 — Unhappy member

*2025-10-07, version 2.2.2*

Charging members extra fee and no allowing members to speak to a manager

### 5/5 — Coins

*2025-09-01, version 2.2.2*

Very through website. Covers everything l am interested in plus more.
This is saying quite alot since I've only been a member for two days now. Thanks from a new member.

## Frequently asked questions about PCGS My Account

### What does the PCGS My Account app do?

The PCGS My Account app allows PCGS members to manage their accounts and track coin submission orders from their mobile devices. It provides real-time notifications for order status, allows users to view their submission history, and keep their profile information up-to-date.

### What are the key features of the PCGS My Account app?

Key features include receiving notifications when orders are received, grades are ready, and shipped. Users can view their full order history, update their profile, see upcoming trade shows, set profile images, and check their Collector's Club membership expiration.

### Is the PCGS My Account app free to use?

The app itself is free to download and use. However, the provided data indicates that the app has advertisements, suggesting it is ad-supported. An active internet connection is required to use the app.

### What devices is the PCGS My Account app compatible with?

The description does not specify exact operating system versions or device types. However, it is designed for mobile devices and requires an active internet connection to function. Users can find more information on compatible devices on the PCGS website.

### How can I use the PCGS My Account app to research coins?

While the app itself focuses on account management and order tracking, it provides links to the CoinFacts and Cert Verification apps. These linked apps can be used to research and value your coins, offering a comprehensive experience for collectors.

## Version history (last 5 releases)

### 2.2.7 — 2026-05-06

Updated minimum iOS version and libraries for App Store compliance. Update phone number formatting validation.

### 2.2.2 — 2021-10-27

v2.2.2
- Minor improvements

**If you love this app please leave a review! If you run into any issues email app@pcgs.com and we will work with you to resolve the issue.

### 2.2.1 — 2021-06-17

v2.2.1
- NEW: Download an order invoice directly from the app
- Added additional order filter options to improve performance (now defaults to last 3 months)
- Other bug fixes and improvements

**If you love this app please leave a review! If you run into any issues email app@pcgs.com and we will work with you to resolve the issue.

### 2.2.0 — 2021-06-03

v2.2.0
- NEW: Download an order invoice directly from the app
- Added additional order filter options to improve performance (now defaults to last 3 months)
- Other bug fixes and improvements

**If you love this app please leave a review! If you run into any issues email app@pcgs.com and we will work with you to resolve the issue.

### 2.1.1 — 2021-03-05

v2.1.1
- Minor improvements

v2.1.0
- NEW: Add your order to your Set Registry inventory

**If you love this app please leave a review! If you run into any issues email app@pcgs.com and we will work with you to resolve the issue.

## Apps similar to PCGS My Account

| App | Rating | Price | Category |
| --- | --- | --- | --- |
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## More apps by PCGS

- [PCGS CoinFacts Coin Collecting](https://appshunter.io/ios/app/pcgs-coinfacts-coin-collecting/id469265590)
- [PCGS Coinflation](https://appshunter.io/ios/app/pcgs-coinflation/id535653219)
- [PCGS Photograde China](https://appshunter.io/ios/app/pcgs-photograde-china/id675275108)
- [PCGS Chinese Coin Price Guide](https://appshunter.io/ios/app/pcgs-chinese-coin-price-guide/id862698062)
- [PCGS Cert Verification](https://appshunter.io/ios/app/pcgs-cert-verification/id1093919193)
- [PCGS Set Registry](https://appshunter.io/ios/app/pcgs-set-registry/id1215957117)

All apps by PCGS: https://appshunter.io/developer/347349342

## Related topics

[pcgs chinese coin price guide](https://appshunter.io/ios/topics/pcgs-chinese-coin-price-guide) · [pcgs set registry](https://appshunter.io/ios/topics/pcgs-set-registry) · [pcgs](https://appshunter.io/ios/topics/pcgs) · [pcgs cert verification](https://appshunter.io/ios/topics/pcgs-cert-verification) · [pcgs coin](https://appshunter.io/ios/topics/pcgs-coin) · [pcgs photograde china](https://appshunter.io/ios/topics/pcgs-photograde-china) · [pcgs coinflation](https://appshunter.io/ios/topics/pcgs-coinflation) · [coin collecting apps like pcgs coinfacts](https://appshunter.io/ios/topics/coin-collecting-apps-like-pcgs-coinfacts)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*