# PCMCU Mobile — user reviews

> 17 indexed App Store user reviews of PCMCU Mobile by PCM Credit Union, rated 4.80/5 from 1,115 ratings.

- Source: https://appshunter.io/ios/app/pcmcu-mobile/id950846342/reviews
- App overview in markdown: https://appshunter.io/ios/app/pcmcu-mobile/id950846342.md
- Rating breakdown: 5★ 995 · 4★ 78 · 3★ 22 · 2★ 6 · 1★ 14

## What do users think of PCMCU Mobile?

Overall sentiment: positive

**Pros**

- 🚀 Convenient banking
- 👍 Friendly and helpful staff
- 💯 Best credit union
- 👌 Easy to use app

**Cons**

- 🐛 App crashes frequently
- ⚠️ Balance information unavailable
- 🕰️ Slow response times

**Commonly reported bugs**

- Login issues
- Maintenance downtime

**Most requested features**

- 24/7 customer support
- Improved app stability

## Most critical reviews (10 lowest-rated)

### 1/5 — broken

*2023-11-28, version 23.1.70*

app has been broken for a very long time. please fix.

### 1/5 — App crashes immediately after logging in

*2023-01-28, version 22.2.31*

Hi, is there a fix to this app crashing every time I open it? Using iOS 16.2

### 1/5 — Worst banking app

*2022-03-13, version 21.2.70*

I have been with PCM for years and their app is down 90% of the time. I have had multiple late payments because there’s always “maintenance” or an “error” of why I cannot access my banking information.

### 1/5 — Lousy app

*2021-02-27, version 20.2.50*

You can’t see balance after each withdrawal or deposit. It’s harder for me to bounce between my calculator and screen for app. It’s lousy.  I want my online banking back!!!!!

### 2/5 — Good but crashes

*2020-04-13, version 19.3.20*

A lot of times when I go to go onto the app it says it’s unable to log into my account and to call my bank for assistance. Like okay, but why is this happening so often?? Getting annoying...

### 3/5 — “Unavailable” balance issue

*2019-06-15, version 18.4.60*

It’s a great app when it’s working properly. I’ve noticed that far too often it will tell me my balance for any given account is “unavailable” and will not allow me to transfer money between my accounts. This will remain for hours and seems to do absolutely nothing other than cause unnecessary issue for myself. There is also no one to call when this happens because they close at about 5pm and have no overnight customer service help line.

### 4/5 — External Transfers

*2026-06-29, version 25.2.100*

When an external account is setup for transferring to and from, PCM cancels the external account of not used every 30 days, while other banks do not do this. 
Once the account is cancelled, the entire rekindling of the accounts has to be re done.
This is not a good thing!

### 4/5 — Love it!

*2025-05-30, version 24.2.60*

Always available! My banking on my time. Convenient.

### 5/5 — Lifelong Credit Union

*2026-06-05, version 25.2.100*

I couldn’t say more about PCMCU other than they are the best at what they do. I had a savings with them at 12 years old and have never left, in my 50’s now. I appreciate the legacy of care and education they have provided over the years!

### 5/5 — Performs well

*2026-04-08, version 25.2.100*

Meets my needs. Exceeds expectations.

## Most praised reviews (7 highest-rated)

### 5/5 — Best Credit Union

*2025-12-30, version 25.1.72*

I absolutely love PCM Credit Union from the CD rates and loan rates. They outweigh anyone in a friendly staff is honestly the best you could ever imagine!

### 5/5 — Just about life-long member - Sarah

*2025-03-14, version 24.2.60*

PCM is, hands down, the BEST Credit Union out there!!! 5 out of 5 stars, will always recommend!

### 5/5 — Love PCM app

*2022-10-26, version 22.1.101*

So convenient!  I rely on it.  It is easy to use and reliable.

### 5/5 — Love my credit union!

*2022-06-30, version 21.3.40*

They are always there for me and my family. Great App and online banking. I love that when I need to call, they answer the phones and I can often talk to someone right away.

### 5/5 — Best CU EVER!!!

*2021-05-09, version 20.2.80*

Everyone is so kind and caring. Their fraud detection center is on point!  I will never bank anywhere else!!

### 5/5 — Mobile App

*2019-12-30, version 19.2.50*

Very convenient.

### 5/5 — Good App

*2019-04-14, version 18.3.80*

Solid interface and quick response

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*