# PCS Mobile TMS — user reviews

> 55 indexed App Store user reviews of PCS Mobile TMS by PCS Software, Inc., rated 3.40/5 from 39 ratings.

- Source: https://appshunter.io/ios/app/pcs-mobile-tms/id1223070323/reviews
- App overview in markdown: https://appshunter.io/ios/app/pcs-mobile-tms/id1223070323.md
- Rating breakdown: 5★ 18 · 4★ 3 · 3★ 2 · 2★ 7 · 1★ 9

## What do users think of PCS Mobile TMS?

Overall sentiment: negative

**Pros**

- 👍 New updates are better
- 🚀 Fast and efficient updates
- 👍 Easy to use
- 👍 Great app
- 👍 Intuitive and smooth
- 👍 Improved communication
- 👍 Good app

**Cons**

- 🐛 App crashes frequently
- 🐛 Loads disappear
- 🐛 Icons and text unreadable
- 🐛 Clunky interface
- 🐛 Cannot update times
- 🐛 Cannot see payment
- 🐛 Cannot use actual time
- 🐛 Map button not working
- 🐛 Info disappears after accepting
- 🐛 Crashing on iPhone 11
- 🐛 Not working with dark mode
- 🐛 Not iPad or horizontally friendly
- 🐛 Cannot view load info
- 🐛 Kicks out when departing
- 🐛 Not working properly
- 🐛 Cannot drill down into offers
- 🐛 Cannot see dispatch notes
- 🐛 Cannot see completed trip details
- 🐛 App crashes on route map
- 🐛 Not good with new update
- 🐛 Login issues
- 🐛 Slow app
- 🐛 No way to retrieve login
- 🐛 Updates log out users
- 🐛 App is unusable
- 🐛 Crashing when hitting arrived
- 🐛 Issues with ELD
- 🐛 Not working at all
- 🐛 Bad update

**Commonly reported bugs**

- Loads disappear and need reloading
- Icons don't fit screen, text unreadable
- Older dispatches erase
- Unable to update arrival/departure times
- Cannot see payment information
- Cannot use actual time for arrival/departure
- Map button no longer links to mapping software
- Info disappears after accepting reservation
- App crashes on iPhone 11
- App crashes frequently
- Cannot log in, no password recovery
- App is slow
- App logs out users after updates
- Cannot retrieve login information
- Map with mileage is incorrect and covers screen
- Cannot upload pictures for BOLs
- Crashing when changing from personal conveyance to driving mode
- ELD platform issues
- App cannot be opened for more than a few minutes
- Shows incorrect locations
- Doesn't log all drive time
- Won't allow adding truck, trailer, or BOL
- Won't allow completing DVIR
- Won't allow changing duty status, logging out, or opening app
- Crashes constantly when looking through dispatch history
- App shuts down by itself after new update
- New update not good, dispatches disappear
- Not working with dark mode on iPhone
- Crashing when hitting 'arrived' on pickup
- Cannot drill down into load offers
- Cannot see dispatch notes on phone
- Cannot see completed trips' details
- Cannot view load info, pickup/delivery locations, or upload information
- App crashes when clicking route map
- Kicks out when hitting departure
- Cannot type departure information
- App disappears when pressing arrival button
- Cannot see all info in notes on dispatch
- Cannot see PU and DEL details in history

**Most requested features**

- Landscape mode for iPad
- Search bar for loads/containers
- Keep older dispatches until image uploaded
- Option to use actual time for arrival/departure
- Allow drivers to see payment information
- Improve ELD functionality
- Beta testing for updates
- Allow users to retrieve login information
- Support for dark mode on iPhone
- iPad compatibility and horizontal mode
- Ability to click on phone numbers to call

## Newest reviews (12 of 55)

### 3/5 — Landscape Mode

*2024-01-18*

This is an app that the carrier I pull (Only 50 trucks) for uses to obviously dispatch loads. I (The driver) use this app on the daily and would really enjoy the option of (Landscape mode) on my iPad. My iPad is also used as my ELD and that works fine in landscape mode. When I use pcs, I have to take out of the holder and flip right side up. Which is indicative to this app being used on a cell phone or some other small screen device. The point of having a hands free device holders mounted to the the dashboard of the truck is to be hands free and just tap and go. By not having this as an option to the drivers is safety counterproductive.

### 2/5 — Very clunky

*2023-03-22*

Recommend to have a search bar so that we can look up loads/containers instead of having to click through each one/ save time+convenient. 

Also recommend that older dispatches do not erase, but keep them until image has been uploaded.

### 2/5 — Times????

*2022-12-15*

This app was working pretty well till a month or so ago. In app on my phone I was able to upload pictures and I could update and send my arrival/departure times. After the last update or maybe a couple updates ago I’m no longer able to update my arrival/departure times. What’s up with that and will there be an update anytime soon to fix that issue so I can go back to doing that on my phone again… I can still upload pictures just unable to update my times….

### 2/5 — Updates

*2022-08-22*

Your last update took the right off of it now we can’t see what they are paying

### 2/5 — Updates

*2022-08-15*

Another update another disaster!! If a driver for gets to arrive or depart we can’t use actual time we arrive or depart we must use current time!! What a night nightmare for detention

### 2/5 — Get rid of map

*2020-07-09, version 4.07*

The “map” with mileage at the top is incorrect, has inaccurate mileage, and covers most of the screen. Get rid of it!

### 1/5 — ELD

*2020-03-29, version 3.84*

Just terrible...avoid this ELD platform

### 2/5 — Crash

*2020-03-19, version 3.84*

Please fix the crashing issue. App can’t be opened more than 2 or 3 minutes without crashing

### 1/5 — Happy trucker

*2020-03-18, version 3.84*

I can’t log in and it gives no options to get the password. I went online and it claims my email isn’t on file but yet I get emails for assignments. I had it before and it didn’t work. I just downloaded it again and can’t get in it. What a joke of an app. Not happy with it at all.

### 2/5 — Crashes

*2020-01-30, version 3.76*

It crashes a lot.

### 1/5 — Stephen

*2019-12-24, version 3.69*

Our company recently started using this app for ELD. Constant issues, horrible system. Shows locations in wrong city/state. Doesn’t log all my drive time. Won’t allow me to add truck, trailer or BOL. Won’t allow me to complete DVIR. Won’t allow me to change duty status, log out or open app.

### 1/5 — It’s joke under name of ELD

*2019-12-21, version 3.68*

This is mess ! I called for help and they said use the paper log , it’s almost 2020 and you guys still living in 2012 lol ,,, they should fix all the bugs  before launching

## Most critical reviews (10 lowest-rated)

### 1/5 — Worst app ever

*2026-01-08*

This app work with a lot of issue

### 1/5 — What’s happened?

*2023-03-31*

This use to be smooth. For a while now my load’s disappear and I need to call in and have them reloaded. Now the update the icons don’t fit on the screen correctly and the text is a light color you can’t read.

### 1/5 — Map button no longer works

*2021-10-28*

Map button stopped linking my pick ups to my mapping software since last update
iPhone 12 pro max iOS 15
I will update my review once this is resolved

### 1/5 — The worst App

*2021-05-12*

This is the worst app I ever see. My Despatch send info through PCS...  I accept the reservation and all the info are gone... to get the info I need to logout and them login but the info go to history no to Despatch, I can”t put my self arriving at shipping or depart from shipping because info never go to Dispatch section.
 
Only 3 load work in PCS the other 6 load never go through PCS.

The worst.

### 1/5 — Was good,

*2021-04-30*

This update is total garbage, got booted out of the system, costing valuable time to get back in the system 
, still haven’t resolved the issue

### 1/5 — App is slow and no way to retrieve login

*2021-04-26*

App updates logs you out.  Will not save log in info in iPhone and can not get log in info for your self

### 1/5 — Nice fix unless it doesn’t work at all for me

*2020-10-27, version 4.96.3*

This update ruined the app for me completely so much so I can’t even use it nice 👍 job guys

### 1/5 — All access

*2020-05-23, version 4.0*

With the newest update it no longer allows me to access the options to upload my pictures for BOLs

### 1/5 — Crashing IPhone 11

*2020-04-09, version 3.85*

This app used to work perfectly fine on my Android and now that switched to iPhone 11 this app is unusable. It crashes every other click or movement I do within the app and just to confirm a job I have to access the app multiple times. Please update for iPhone 11

### 1/5 — Same issue

*2020-03-30, version 3.84*

I still got the same issue 
Changing from personal conveyance 
Automatically to the driving mode
Totally disappointed

## Most praised reviews (10 highest-rated)

### 5/5 — Update I’ve been waiting for

*2021-05-01*

I’m impressed with the new update of Mobile Express. The look and ease is so much better. I’m ready to try the mobile dispatching.

### 5/5 — New update and features are top notch!

*2021-05-01*

I love the new look and ease of this app. The ability to dispatch on the go from my iPhone is what I’ve been waiting for. Way to get it done PCS.

### 5/5 — Very good app

*2021-04-30*

Highly recommended

### 5/5 — New update is sooo much better

*2021-04-28*

This latest update has allowed me to view my logs in a more intuitive way

### 5/5 — Amazing!!!

*2021-04-28*

The new update works lighting fast, love it!!!

### 5/5 — Best TMS hands down

*2020-06-08*

In my position, I’ve tested, trialed and used a large variety of Trucking Management Software. Any TMS that seems remotely acceptable for a full fleet, complete functionality system, is priced beyond reason. PCS is the Diamond in the rough. They are robustly active in the Tech community, Constantly taking customers advice and feedback to make updates. Unlike majority of TMS; create a good product and expect it to make them rich for life, no additions, no support, no nothing. 

PCS takes care of all of that. I’ve had to train a lot of drivers on different Mobile Apps, PCS is by far the easiest, most understandable and simplest app for drivers there is, while still covering all the important needs of a TMS driver app. Always going to be the best option at the best price!

**Developer response:** Hello John Kaprian, thank you for your feedback and I am glad you are enjoying the app. If you ever happen to have any issues or suggestions for improvement please contact our Support Department at 281-419-9500.

### 5/5 — Pretty Darn Good

*2020-01-25, version 3.76*

New updates have improved the app a lot. Love it so far!

### 5/5 — Fixed issues and much better

*2019-11-08*

Flawless communication and amazing ease of access now, everything flows so much smoother now. Thank you for the updates!

**Developer response:** Hello Parzych1, thank you for your feedback. We are glad to see that you are enjoying the app. If you ever have any issues come up please contact our Support Department at 281-419-9500 so that we can quickly correct any issues you may have.

### 5/5 — Perfect for my needs

*2019-11-08, version 3.55*

Great app! Thanks for the update

### 5/5 — Customer Feedback

*2019-06-19, version 2.99*

With the new update, things are moving much faster and communication is very convenient.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*
