# PCWorld Digital Magazine US — user reviews > 85 indexed App Store user reviews of PCWorld Digital Magazine US by IDG Communications Inc., rated 4.40/5 from 85 ratings. - Source: https://appshunter.io/ios/app/pcworld-digital-magazine-us/id520900178/reviews - App overview in markdown: https://appshunter.io/ios/app/pcworld-digital-magazine-us/id520900178.md - Rating breakdown: 5★ 68 · 4★ 6 · 3★ 1 · 2★ 1 · 1★ 9 ## What do users think of PCWorld Digital Magazine US? Overall sentiment: negative **Pros** - 👍 Easy to read content - 👍 Excellent content and recommendations - 👍 Improved performance, fun to read again - 👍 Graphics sharp and clear on Retina display **Cons** - 🐛 App crashes constantly - 🐛 App freezes frequently - 🐛 App loses subscription status - 🐛 App loses place in articles - 🐛 Updates wipe out library - 🐛 Unable to restore purchases - 🐛 App is slow to load - 🐛 App is a memory hog - 🐛 No landscape orientation support - 🐛 Cannot zoom in app - 🐛 Digital version not tied to print subscription - 🐛 File sizes are very large - 🐛 Latest issues not available promptly - 🐛 Customer support is unhelpful/slow - 🐛 App asks to buy issues despite subscription **Commonly reported bugs** - Unable to ascertain subscription status - Randomly loses subscription access - Update wipes out library and does not restore - App crashes constantly - App never remembers where you left off - App freezes - App locks up the iPad - App crashes within a minute or two - App does not remember where you were - Asked if you want to restore purchases every time - App blocks access to issues - App never remembers subscription - Loses previously downloaded issues - App asks to subscribe even with active subscription - White screen and no magazine displayed - App often requests purchase of latest issue despite subscription - Cannot change orientation - App crashes within 5 seconds with iOS update - No user feedback during account login - Subscription ends soon, considering lapse - App crashes before displaying available issues - Uninstall/reinstall has no effect - App crashes after you log in - Zinio support is email only and slow - App fails to work at all - App crashes frequently - Will not download articles - Support is not helpful - Loses all back issues with every renewal - Cannot reliably read recent issues - Login and download doesn't work - Cannot restore purchases due to error - Internal Server Error on renewal - App wants to buy every issue - Cannot download latest issue - Subscription website is broken - Cannot get issues and cannot reset password - Customer service takes a long time to help - September issue content is non-existent - App is telling users they need to buy every issue - Cannot download issues - Customer service states incompetence - App loads at a snail's pace - Often have to start over - App does not remember last location - Only November magazine is available in December - App has never worked correctly - App never has worked - Update still does not work - Previous paid content vanished after subscription expired - Unable to connect, retrieve past or present issues - App asks for subscription number at login - Instructions to find subscription number online don't work - Cannot download latest edition - Does not allow any connection - Access is almost impossible - Downloading is a ridiculous process - Never received all paid issues - Super Guides could not be downloaded - No response from customer service - Account cancelled - Digital subscription no longer works on iPad - Bounced back to Newsstand - Workaround reported by other subscribers has worked - App broke, will not download new issues - App freezes and bounces back to Newsstand - Upgrading iOS didn't help - Deleting and reinstalling didn't help - App won't even run anymore - Crashes right after startup - No way to access previously downloaded editions - No way to get new editions - Lost all issues after recent update - My account button is missing - Review link went to wrong page - Link and text missing - Page numbering issues - Review recommended a scam app - Articles about irrelevant topics - App is a nightmare - Quick index does nothing - Always searching from page 1 - Cannot access first four pages of an issue - New cover shown but doesn't work - No magazine displayed - No way to bring up bottom menu - Moved print version verbatim over - Dull reading experience - Slow loading and memory hog - Cannot pinch and zoom inside the app - Have to get a Zinio account - Still can't see the issue already paid for - Zero option to use the app without paying - Cannot zoom in the app - Very slow to download - Resource hog - Cannot read in landscape orientation - Unfriendly digital version - Cannot adjust text size or brilliance - Lost Internet connection while downloading - Restarted download at 0 meg - Cannot save downloaded progress - File size is too large - Only June copy available on August 6th - App logs you out of account - Won't let you log back in - Sends to Google Play for update - No way to access account from iPad - No digital version for print subscribers - Not tied in with paper subscription - Paying twice for the same issue - Not cutting edge of the electronic age - App is adequate but needs zoom and text size options - Option to view in portrait or landscape would be better **Most requested features** - Allow users to go to the last read page - Add a zoom feature - Increase text size options - Allow viewing in landscape orientation - Provide a dark mode option - Improve customer support response time - Integrate digital with print subscriptions - Allow deletion of duplicate issues ## Newest reviews (16 of 85) ### 2/5 — Fix the APP *2019-04-15, version 28.0* Love the magazine but I can’t keep it on my iPad long enough to read an article! ### 1/5 — Terrible app *2019-04-09, version 28.0* Constant freezing. Had to reopen the app 9 times while trying to read the March issue. Same freezing trying to read the April issue. So frustrated I just closed the app without reading the whole issue. Nothing but trouble with this app. Makes me want to cancel my subscription. I would give it zero stars if I could. ### 1/5 — Almost unusable *2019-04-03, version 28.0* Last issue (March 2019) locks up the iPad every 5 minutes. Almost unusable. No updates for 7 months and problems are needed to be fixed. Email only got auto response that it was received. ### 2/5 — Meh! *2019-04-01* Good content like we love so much but the app crash every 3-4 min for no apparent reason. Just scrolling while reading and pow! the app is close, start reading process from scratch... ### 1/5 — Crashes while reading, loses position *2019-03-13* The app consistently crashes within a minute or two even without touching my iPad (running iOS 12.1.4). This can happen several times while reading a single article and it is even more annoying that the app does not remember where you were so you start back at the front cover. It is also annoying to be asked if you want to restore purchases every time you start the app. I would expect a much better experience from a computer magazine. ### 1/5 — Unfailingly Bad *2019-01-31, version 28.0* This app has never worked well. It frequently blocks me from getting access to the issues, necessitating a call to their tech people to restore them. Looks like I'm done with PC World, and will be cancelling my subscription. ### 1/5 — Awful. Just awful. *2019-01-11* I was an avid reader of the print magazine, but ever since it went digital it has been frustrating and infuriating. This app is even harder to navigate than some of the ZINIO predecessors, plus it never remembers my subscription, loses previously downloaded issues so they can’t be read offline. Altogether awful. You’d think the digital version - now the Only. version - of a computer magazine would be the best of the best, nut this sure isn’t. I’ll miss the content, but Unless it gets a lot better fast, it just isn’t worth renewing. MacWorld, which I also loved in print, is even worse. A real disappointment. ### 1/5 — Stay Away *2018-09-26, version 28.0* Even though I have a subscription and hit restore purchases it still asks me to subscribe. Then I tap to view an issue, I get a white screen and no magazine ### 1/5 — Crashes with iOS 11.4.1 *2018-07-12* App opens but then crashes within 5 seconds with iOS 11.4.1 update. It worked in the previous iOS version. Other issues since the move to the new app: You have to be patient (30 seconds) for the app to login to your account to check if there are new subscriptions - there is no user feedback that this is happening. The new app doesn’t remember your last read page so you have to go hunting for the last page and hope that you remembered it correctly. My subscription ends soon. I think I’m just going to go ahead and let it lapse. ### 1/5 — App does not work *2018-07-12, version 6.0* July 11. Still crashes after deleting the app and downloading again. ### 1/5 — Just keeps crashing *2018-07-11, version 6.0* Since the last update, can’t open the app on my iPad...just keeps crashing. ### 1/5 — Keeps kicking me out *2018-07-08, version 6.0* Every time I go into the app, within a few seconds I’m kicked out. What good is the the app if I can’t use it. Will they fix it or should I just cancel my subscription? ### 1/5 — Complete rubbish. Got 2 months of mags then app stops *2018-07-07* I downloaded and subscribed monthly via my Apple account. This worked OK for the first 2 months. Today I noticed that I had already been charged for my July issue but it hadn’t downloaded. I used the menu option to restore my purchases. The app crashed straight away. What happens since is that the app crashes about 1 second after starting it. I have deleted and redownloaded the app 6 times. I have also cold-restarted my ipad pro the same number of times. Every time the app crashes after 1 second. I have requested a complete refund for all 3 months from Apple as I cannot even read my purchased magazines now. ### 1/5 — Crashes *2018-07-06, version 6.0* The app crashes before displaying available issues. Uninstall/reinstall had no effect. Totally useless. I paid full price for the subscription, I want my money back! ### 1/5 — Doesn’t work! *2018-07-05, version 6.0* This magazine is digital only & it’s not working at all! Have tried deleting & reinstalling, but nothing works. I think it’s time to call them & cancel my subscription. ### 1/5 — Crashes *2018-07-04, version 6.0* After updating the app the app crashes after you log in. They now use zinio as the viewer so they may have given up support on there own. Zinio support is email only and is slow. Not sure what I am going to do yet ## Most critical reviews (10 lowest-rated) ### 1/5 — Unable to Renew Subscription through Apple *2026-07-04* Like the magazine, but the app is horrible. Recently noticed that my subscription expired and the app gives no option to renew through the apple App Store. AI help on google states that you now must create an account and sign up that way. That is exactly what I liked about using apple, no separate account to deal with. If I can’t manage it through my apple account, I will no longer subscribe. ### 1/5 — Difficult *2023-11-04* I am unable to ascertain my subscription status in the app. Disappointing. ### 1/5 — Randomly loses my subscription *2023-03-27* I really enjoy randomly losing access to my subscription ### 1/5 — Do not update this app *2019-09-06* Update wipes out library and does not restore old versions. ### 1/5 — The Worst App Ever *2019-08-14* Don’t use this App, it is one of the worst app ever… They upgraded the App and removed all my library I tried to restore my purchase several times without any luck This is a terrible App (period). ### 1/5 — My library gone *2019-08-09* This update wiped out my old issues. Did what the support recommend but old issues are not returned. ### 1/5 — Awful *2019-07-30, version 29.0.1* This is one of the worst apps ever released. Plus, when it gets updated, all the saved issues have to be downloaded again. Non-existent customer support doesn't make it any easier. ### 1/5 — App is extremely bad *2019-07-06, version 28.0* Crashes constantly after one to two minutes on my iPad Pro. Didn’t do that years ago. I love the articles and the up to date reviews however jumping out every 90 secs and crashing is too much to read the articles. I agree with the others FIX/REVISE/RE-CODE THE APP NOW. You risk losing all of us subscribers. ### 1/5 — Disappointed *2019-05-14* App crashes all the time. It never remembers where you left off. Why would you move away from paper if you can’t do an app right? I cancelled my subscription once before. I was hoping they’d fixed it by now. Guess not! ### 1/5 — Crash king *2019-04-13, version 28.0* Crashes continuously. Can’t read for more than a minute or two before crashing. Won’t hold your place unless you bookmark it. Loved the magazine, but hate the app. ## Most praised reviews (10 highest-rated) ### 5/5 — pc world general review. *2023-12-05* This magazine about computers is easy to read no gobligook and has the same articles as other harder to understand. I am Carl Mautner. ### 5/5 — PC WORLD DIGITAL *2020-09-02, version 29.3.0* Excelente contenido y recomendaciones ### 5/5 — Improved Performance *2019-08-10* With new upgrade not experiencing random app closure as in the past. Easy to use - reading PCWORLD is fun again! ### 5/5 — Great content; lots of bugs *2018-08-06* Interesting content, but very Microsoft-oriented. App often requests you purchase the latest issue, even though you have a subscription. When it's working, it usually doesn't remember the last section you read. Can't change orientation. ### 5/5 — Quit Working *2014-03-05* Where did all my issues go? Where is the my account button? It worked fine until recent update. I would have given it a five a month ago. Please fix ***Thanks for the fix. I can now access my account button. Upgraded rating from 1 to 5. Works as advertised. ### 5/5 — Love It! *2013-09-13, version 1.4* Easily accessed and great to have. No more unread magazines in a "want to read" pile, and I can bookmark and come back to anything I want. Thanks for going digital! All the previous issues are available too! ### 5/5 — Works as expected *2013-07-21, version 1.3* This app works well on the reading bookshelf. Those who say it doesn't work must not have a subscription to PC World. With account details entered, it works well. ### 5/5 — Excellent Application *2013-07-13, version 1.3* Installed the app and followed instructions to sign in to account. Ah, hah all prior editions appeared in library and were available for download. ### 5/5 — Finally available for print subscribers! *2013-04-23* I was so pleased to see that this was finally available for print subscribers! Since I already pay for it in print, I couldn't justify buying it in digital also. But, I just downloaded the app a few days ago, and signed in with my account and have been downloading and enjoying past issues! The graphics are really sharp and clear on the Retina display. Great app! ### 4/5 — What happened? *2017-09-08* You give us an 'update'. Usually these things are an improvement, but not this time. I prefer the previous version, cos the way the articles were shown was much better than being forced to look at every single page of articles that I have no interest in. Then I download the September issue, looking forward to reading it. I got the lead page of the 4 reasons this person switched to bing, but nothing else!!! The article thumbnails show no problem, but the rest of the mag is non-existant! GIVE US BACK THE PREVIOUS VERSION!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*