# PD NextGen — user reviews

> 54 indexed App Store user reviews of PD NextGen by PropDispatch,LLC, rated 2.20/5 from 121 ratings.

- Source: https://appshunter.io/ios/app/pd-nextgen/id1371061266/reviews
- App overview in markdown: https://appshunter.io/ios/app/pd-nextgen/id1371061266.md
- Rating breakdown: 5★ 26 · 4★ 8 · 3★ 3 · 2★ 12 · 1★ 72

## What do users think of PD NextGen?

Overall sentiment: negative

**Pros**

- 👍 Simple and easy to navigate
- 👍 App works when it wants to
- 👍 App back working perfect

**Cons**

- 🐛 Constant crashing and closing
- 🐛 App freezes and won't save progress
- 🐛 App resets to beginning
- 🐛 Kicks user out frequently
- 🐛 Unable to update destination
- 🐛 Issues with scanning QR codes
- 🐛 App doesn't work on iPhone
- 🐛 Outdated app with no updates
- 🐛 Can't turn phone sideways
- 🐛 Red message across top of screen
- 🐛 Slow performance
- 🐛 High data and battery usage
- 🐛 Can't check in at locations
- 🐛 Force closing after updates
- 🐛 Offline mode issues
- 🐛 Can't take or add pictures of tickets
- 🐛 Can't enter ticket number and net weight
- 🐛 Issues with arriving/departing destinations
- 🐛 App doesn't work when needed
- 🐛 Login issues
- 🐛 Poor refresh rate
- 🐛 Can't manually enter box numbers
- 🐛 Total weight not automated

**Commonly reported bugs**

- App closes when scanning boxes
- App crashes on opening
- App constantly updating
- App doesn't work with specific iPhones
- App hasn't been updated in over a year
- App kicks user out constantly
- Red message obstructs view
- App works intermittently
- App crashes when trying to update destination
- App crashes frequently
- App resets to beginning
- App doesn't let user check in
- App crashes when scanning QR codes
- App crashes when taking pictures
- App crashes and lags
- App uses a lot of data and battery
- App crashes constantly when on load
- App crashes immediately on opening
- App doesn't let user take or add pictures of tickets
- App doesn't let user enter ticket number and net weight
- App continuously kicks user out
- New update causes force closing
- App crashes constantly at any point
- Resetting phone or reinstalling app does nothing
- App crashes when closing loads
- Cannot manually put in box information
- App shuts off when taking pictures
- App shuts off when entering load info
- App constantly says offline mode
- App crashes and closes by itself
- App always closing
- App crashes and kicks user out
- App crashes when looking at directions
- App crashes all the time
- App crashing, doesn't let user upload
- App freezes and closes out
- App won't let user arrive or depart
- App goes off when changing status
- App always crashes on iPhone
- App works fine on Android but not iPhone
- App crashes when trying to depart destination
- App freezes when scanning barcode
- App weight data turns red
- App freezes and crashes
- App goes black frequently
- App crashes 99% of the time when finishing job
- App freezes, stops working, turns off
- App crashes when trying to close out load
- App crashes too much, won't reopen
- App crashes often, especially on location

**Most requested features**

- Add chat/messaging support
- Include terminal location in text messages
- Allow manual entry of box numbers
- Automate total weight calculation
- Add search for BOLs and boxes
- Enable flashlight mode for photos
- Allow editing of inputs
- Add option to go to previous page
- Improve map directions
- Allow copy-paste functionality

## Newest reviews (15 of 54)

### 1/5 — Total junk app

*2022-02-01, version 1.3.9*

This app is so frustrating, it rarely works properly and crashes all the time!! Very annoying!

### 1/5 — App keeps on crashing

*2021-11-16, version 1.3.8*

App crashes constantly at any given point. Resetting phone or reinstalling app does nothing. This is on iPhone xr.

### 1/5 — How are these issues still here?

*2021-10-29, version 1.3.8*

After reading reviews from 2019 most of the same issues exist in 2021. This a review but better yet a question to the team behind it. Why does the app still crash when closing loads after two years? Why can you no longer manually put in box information? I understand that the app is simple and easy to use which makes the driver experience less stressful, that is until you run into issues that should of been planned for and are easily avoidable… do better

### 1/5 — No good

*2021-10-23, version 1.3.8*

Nope no good,

### 1/5 — Driver

*2021-10-15, version 1.3.8*

I have to use this app otherwise I’d delete it forever. It shuts off every time I take a picture or enter load info so I have to start again it’s constantly saying I’m in offline mode but there’s nowhere to switch that

### 2/5 — This app keeps on crashing! And closing by its self

*2021-08-30, version 1.3.8*

This is a great app plain and simple a simpleton can navigate through it and use it. But I don’t know why when you’re using the app it will crash and close by itself I don’t know why this happens I try uninstalling and resetting my phone and nothing seems to work y’all should fix this bug or whatever and upgrade your Google maps on the app put it for satellite mode or at least an option for it come on people

### 1/5 — Always closing

*2021-08-24, version 1.3.8*

This app only works for the people that build it. 
I’m a user because the company I work with they use it 
But the app it’s always closing and closing. Really it’s a crap app

### 1/5 — Crash

*2021-06-25, version 1.3.6*

It continues to crash and kick me out of the app.  This seriously needs to be addressed especially when you’re trying to look at directions to get to a location. If this is the best you have to offer you might wanna look into getting new developers.

### 1/5 — Don’t work on iPhone

*2021-06-18, version 1.3.6*

Stupid app crash all time, fix this problem can’t do anything

### 1/5 — Crashes

*2021-05-25, version 1.3.6*

It crashes all the time. Please fix the issue

### 1/5 — App failure

*2021-05-18, version 1.3.6*

App Keeps crashing doesn’t let me upload into 
Have sent emails to support and nothing uninstalled it several times nothing works keeps crashing

### 1/5 — Garbage!!!!

*2021-05-17, version 1.3.6*

So aggravating as a driver when the app freezes and closes out and won’t let you arrive or depart from destination. Which then effects me getting another load.

### 1/5 — Piece of crap

*2021-05-09, version 1.3.6*

Every time you wanna change your status the app goes off

### 1/5 — Always crashes on iPhone

*2020-12-11, version 1.3.4*

What’s funny this app works fine on a android but if you have an IPhone forget it.. this the only app on my phone that always crashes , these oil companies using this unreliable app ..Automatize works just fine on my phone ..maybe have there techs help you out 🤷🏻‍♂️..it gets old constantly having to call dispatch to push you to arrive or depart somewhere and everyone says just reinstall the app ..that doesn’t fix the problem ..the App has major issues that affects my check cause I’m dealing with dispatch trying to fix my load

### 1/5 — Frustrating

*2020-12-07, version 1.3.4*

This app closes about 90 percent of the time you’re trying to depart destination, it’s frustrating having to call for technical assistance every time you leave location.

## Most critical reviews (10 lowest-rated)

### 1/5 — Issues

*2026-06-19, version 1.4.4*

Scan boxes and app close out

### 1/5 — Crashing

*2026-03-02, version 1.4.4*

The app crashes while trying to open

### 1/5 — Login issue

*2025-10-06, version 1.4.4*

This app does not work with my Apple iPhone 13 or 16 pro 🤦🏾‍♂️

### 1/5 — Outdated and worthless

*2024-06-21, version 1.4.4*

This app hasn’t even been updated in over a year… The app on android only gets updated… well I don’t have an android… fix your app already

### 1/5 — The worst sand app available

*2024-05-13, version 1.4.4*

OK, so this app sucks so bad you can’t turn your cell phone sideways and use it. You cannot do anything with this app because it’s constantly kicking you out.
On Apple iPhone, you have the forward facing camera at the very top of the screen beside your power bars and your time and the red flashy message comes up right across there and you can’t read it so you have no way of knowing exactly what is being said to you to fix you? You have no idea. 
You put in a little bit of information. It’s almost like this app works when it wants to not when you need it to you can’t tell whether it’s gonna accept the information that you’ve put in or it’s gonna kick you out. This sucks.

### 1/5 — Crash

*2024-01-24, version 1.4.4*

Crashes all the time!

### 1/5 — Crap app

*2023-02-23, version 1.4.3*

App crashes a lot, resets back to beginning on its own frequently. Sometimes doesnt let you check in where you need to be. Crashes trying to scan QR codes on boxes or taking a pic of a ticket.

### 1/5 — Crash app

*2023-01-16, version 1.4.3*

Crashes constantly when on load please fix it’s driving me nuts

### 1/5 — Crash app

*2022-08-30, version 1.4.2*

All this app do is crash soon you open it

### 1/5 — Could be a great app

*2022-07-13, version 1.4.2*

Allows me to accept loads and to check in. Can not take picture nor add picture of ticket from gallery and can not enter ticket number and net weight. Continuously kicks me out. 
You guys have something here, fix it before someone else comes up with one.

## Most praised reviews (10 highest-rated)

### 5/5 — App back Working perfect like previous!

*2019-03-20, version 1.1.6*

After I Made my Complain, owner fixed the issues and App back working perfect like used too . Good app and thanks for fixing problems. Thanks

### 4/5 — Issues

*2019-04-17, version 1.1.6*

Please fix ASAP 
Every time you try and Depart Destination the app closes before you can depart by itself , other than that I love the app!

### 4/5 — Could use an upgrade in some areas.

*2018-12-18, version 0.3.8*

I think over all it is pretty smooth I wish you could edit your inputs if I slip up and put incorrect info. Or go to previous page so u can revert and the map location is good but if u can have the odd ball directions available in the map directive would be a lot of help. I use gps mostly but I get direct in best route paths. Idk if I have ever legally been sent or taken directions in the best path route. Allow a copy paste addition to the info also but again it does what I need it to just could be much more driver friendly in some zones

### 3/5 — Poor refresh rate

*2025-11-22, version 1.4.4*

This app is constantly updating it self which is a good thing but not if you need to read the info for your next destination or load info. Maybe when you send the text messed, include where the terminal is so I can see where it is. Most job site or terminals are out of cell coverage areas so when the app try’s to refresh, it can’t so I need to drive to where I have service just to know where to go.

### 3/5 — Don’t do new update

*2022-06-30, version 1.4.2*

The new update keeps force closing every time you click on something

### 3/5 — Design flaw?

*2019-03-18, version 1.1.4*

In the old propX app we had the option to scan the boxes or manually input the box numbers. This app doesn’t allow that so when the box won’t scan, we have to contact dispatch and wait for dispatch to manually input box numbers. Would save drivers and dispatchers time if we had that manual option back. 
When you input the weight for each box, the total weight should be automated.

### 3/5 — Flash light mode

*2019-02-13, version 1.1*

Need to make it so that the flashlight works on The iPhone so that you can take a picture of your box codes in the dark or take a picture of your ticket

### 2/5 — It works…when it wants

*2024-02-02, version 1.4.4*

It gets our loads. Just like an other reviewer wrote, there are times it keeps crashing and I can not update my destination after loading. Needs some genius software writer to patch it!

### 2/5 — Chat/Dm?

*2023-09-23, version 1.4.4*

Needs chat/messaging support function.

### 2/5 — Crashes and lags

*2023-02-05, version 1.4.3*

Crashes a lot, slow, uses a lot of data and battery

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*
