# PDF Editor & Converter Files — user reviews > 19 indexed App Store user reviews of PDF Editor & Converter Files by XD GROUP FZE, rated 4.44/5 from 209 ratings. - Source: https://appshunter.io/ios/app/pdf-editor-and-converter-files/id6737480081/reviews - App overview in markdown: https://appshunter.io/ios/app/pdf-editor-and-converter-files/id6737480081.md - Rating breakdown: 5★ 169 · 4★ 11 · 3★ 3 · 2★ 5 · 1★ 21 ## What do users think of PDF Editor & Converter Files? Overall sentiment: negative **Cons** - 🚫 Scam/false advertising - 💰 Charged for free trial - ⛔ Unable to cancel subscription - 🐛 App doesn't work properly - 🤯 Terrible user experience **Commonly reported bugs** - App crashes/freezes - Conversion issues (PDF, Word) - Usability problems (UI, navigation) **Most requested features** - Refund/cancel subscription option - Improve app functionality ## Newest reviews (7 of 19) ### 1/5 — Aplicativo ruim *2024-12-06* Trava, não dá pra juntar PDF /horrivel ### 1/5 — Scam *2024-12-05* This app is scam, it says free trial for 3 days then I purchased the app but then they charged me $4.99 immediately ### 1/5 — False Advertising on Free Trial *2024-11-27* The app said there was a three day free trial when you subscribe to the weekly plan. The free trial option was even toggled on, yet I was charged immediately for the week. ### 1/5 — This app is misleading and deceptive you *2024-11-21* The app forces you to sign up for a subscription. At first it doesn't show the close button. Then it won't let you export documents at all. Useless application. Not recommended. ### 1/5 — Useless *2024-11-19* Undeveloped app and I don’t recommend it especially since they ask for such prices ### 1/5 — Charged me *2024-11-18* After asking a few questions about what I’m looking for out of the app it ask me to subscribe. I did not want to but saw there was free trial so I pressed that to start it, before reading I double pressed the lock but and it scanned Face ID. It then charged me $4.99 for the weekly subscription. ### 1/5 — PDF *2024-11-17* C’est bon ## Most critical reviews (10 lowest-rated) ### 1/5 — Estorno *2025-02-06* Quero o estorno do valor pago Eu cancelei a comprar e até agora nada ### 1/5 — Enganação *2025-01-29* Fizeram a cobrança automática, 149 reais e não funciona 👏🏻 ### 1/5 — Fizeram assinatura automaticamente, e não querem estornar meu dinheiro, irei entrar com ação na just *2025-01-15* Péssimo horrível ### 1/5 — Péssimo *2024-12-30* Trava e péssima usabilidade. Perdi meu dinheiro. ### 1/5 — SCAM!!!!!! DO NOT DOWNLOAD THIS APP!!! Total SCAM!!! *2024-12-26* THIS APP DOESN'T EVEN WORK PROPERLY!!! MY WORD FILE WOULD NOT EVEN COVERT TO PDF!!! Also, it won't let me sign the document!!! The text boxes were off the line and won't let me go back and edit the texts!!!! I tried for 3-days trial and deleted the app after finding out that this app does not work. Apple support won't let me refund $4.99. ### 1/5 — Don’t use this app *2024-12-15* I have been unable to cancel my subscription. There seems to be no way to do this thru the app. I have had to contact my bank to block the charges after asking for the 3 day “free” trial and being being charged $5.42 anyways. Do not download this app!!! ### 1/5 — SCAMMMMMMM *2024-12-13* ABSOLUTELY DO NOT DOWNLOAD THIS APP!!!! This is the worst app I have ever had the displeasure of using. I needed a word file to pdf converter for something quick, so I downloaded this as it was one of the first 3 to show up with what I searched. The app advertised a 3-day free trial, which is what I wanted, so I use my apple id to get the free trial. Turns out it just goes on ahead and charges you $4.99 for their weekly subscription. The app itself doesn’t even work! I was attempting to load a document to convert it to a pdf for more than 30 minutes and it didn’t do anything! ABSOLUTELY DO NOT DOWNLOAD THIS APP. ### 1/5 — *SCAM* Was charged for a free subscription *2024-12-11* They charged me money on a free subscription. They said i have 1 week of free subscription and charged my card immediately. This IS A SCAM DONT DOWNLOAD THIS APP ### 1/5 — Scammers *2024-12-11* Charged me instantly for the 3 day free trail. Also I am still currently waiting for the app to import my word doc to convert. It’s been 10 mins ### 1/5 — SCAM *2024-12-07* BEWARE ABSOLUTELY NO FREE TRIAL YOU WILL BE BILLED IMMEDIATELY FRAUDULENT ADVERTISING, GARBAGE APP , PROVIDES NOTHING OF VALUE ONLY AGGRAVATION. ## Most praised reviews (2 highest-rated) ### 2/5 — please help *2024-12-23* I accidentally started a free trial and i cannot figure out how to get rid of it. I don’t want money charged on my account but i don’t see any option to end my trial in the settings? ### 2/5 — :/ *2024-11-18* Have to pay to import pdf :/ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*