# pdfFiller: edit PDF documents — user reviews

> 577 indexed App Store user reviews of pdfFiller by airSlate, Inc., rated 4.40/5 from 8,461 ratings.

- Source: https://appshunter.io/ios/app/pdffiller-edit-pdf-documents/id571613512/reviews
- App overview in markdown: https://appshunter.io/ios/app/pdffiller-edit-pdf-documents/id571613512.md
- Rating breakdown: 5★ 6,739 · 4★ 503 · 3★ 216 · 2★ 136 · 1★ 867

## What do users think of pdfFiller?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Makes virtual work easy
- 💡 Great customer service/support
- 👍 Simple and organized
- 👍 Helpful for PDF management

**Cons**

- 🐛 Buggy and glitchy
- 💰 Expensive subscription
- 🔒 Concerns about privacy and security
- 🤥 Misleading/deceptive advertising
- 🔒 Difficult to cancel subscription
- 🐛 Issues with saving/exporting documents

**Commonly reported bugs**

- Text/annotations not saving correctly
- Freezing/crashing issues
- Incompatibility with certain devices
- Login/account issues

**Most requested features**

- Undo/redo functionality
- Ability to control opacity of annotations
- Better file management options
- Improved mobile experience
- Clearer pricing and subscription details

## Newest reviews (13 of 577)

### 2/5 — Latest Update

*2026-06-29, version 6.36.1*

The latest update broke a lot of functionality on desktop.  I am confident they will get it working, because this happened a couple of years ago and they resolved it.  I will update my review once it’s fixed, because when it’s working, it’s a wonderful tool for my business.  Please fix this soon!! I should add- Customer service has been responsive and helpful, as always.

### 4/5 — Website is good, app is useless

*2026-05-09, version 6.36.1*

I’ve been a paid user for a few years. The website and storage is very useful. The app doesn’t even log in and performs no functions that the website does. That part is disappointing. I’d probably do best getting a home phone line and a fax machine.

### 1/5 — Extortionate predatory pricing tactics- avoid if you can- Charging 50/ month to a full time student

*2026-05-04, version 6.36.1*

The product is excellent
The support is great
But the pricing is extortionate 
I’ve explained to this company I am a full time student and self represented litigant an they continue to charge me 50 dollars Aud a month while dropping me add about signing up to a one year subscription I cannot afford as I am on full time government pension called study allowance making 903/fortnight
This single software subscription costs more than my health insurance
They refuse to engage in dialogue about reasonable  pricing structure given my situation
1/100 star review

### 1/5 — Dangerous for your bank account

*2026-05-01*

This app tries extracting 173,80 dollars from your account even though I have have canceled the free trial (it never even showed on my apple subscriptions in the App Store), if you have this app, I recommend to delete your account right away to cancel everything and if you already got your money taken, contact their support asap and do not hesitate to take this into legal action.

Apple, remove this scamming app

**Developer response:** Hello there! Sorry to hear about the confusion. Considering the amount mentioned and also the fact that you do not see pdfFiller among your Apple subscriptions, most probably, you then subscribed directly on our site, pdffiller.com. Maybe a did tax forms, or a medical/insurance form with us? (These are the most common use cases). Please email us (support@pdffiller.com) and let us know your full name, email, exact amount of charge, exact date of this charge, and also the last four digits on the card charged (if the charge is on Venmo or PayPal, we would need to know your username instead of card digits). We will check records on our end and offer you a resolution ASAP. Thank you.

### 1/5 — Unseriöse Betrüger

*2026-04-27*

Unseriöse Betrüger

**Developer response:** Hello there and our apologies if any confusion! What went wrong in there? Please do tell us more, thank you.

### 1/5 — DO NOT DOWNLOAD AND WASTE TIME

*2026-04-22, version 6.36.1*

I downloaded it and at the end it told me to pay for a subscription to save my pdf. Midas well go to india and get scammed. This company is ran by crooks and rats!

### 1/5 — Will charge you when cancelled

*2026-04-22, version 6.36.1*

Got charged this year, when I cancelled last year. Emailed them, and they are liars and won’t return my like 80 bucks.

### 1/5 — Unauthorized payment from Venmo account after cancellation

*2026-04-01, version 6.36.1*

Cancel this account through Apple. They kept sending me emails about making a payment all records show that it was canceled and then one day hundred and something dollars popped in my account from Venmo out of all places. Stay away.

### 1/5 — Horrível

*2026-03-27*

Então eles forçam o teste gratuito, dificultando cancelamento e cobram o valor anual , tomam w cuidado que mesmo para devolver o dinheiro é uma luta, ai no Brasil ainda mais, aqui nos Estados Unidos ainda funciona bem pelo cartão de crédito, mas essa empresa é um scam, bando de golpista.

**Developer response:** Hi there! Our apologies if any confusion with the conditions, they are actually absolutely the same across all the countries, it does not matter where you are based: if you do not need our annual plan, you can cancel it and claim refund in your Apple account. If you need our help and/or there is an issue with Apple, please email support@pdffiller.com.

### 1/5 — Scammers

*2026-03-26, version 6.36.1*

They took my money without I subscribe without nothing

### 1/5 — NOT FREE

*2026-03-24, version 6.36.1*

let’s you edit your entire pdf then tries to make you sign up and charge you to download. Thanks for wasting my time.

### 1/5 — Impossible to cancel subscription

*2026-03-24, version 6.36.1*

They made it hard to cancel the subscription on purpose nice trick

### 1/5 — Dont get this app.

*2026-03-22, version 6.36.1*

I been searching for app to make fillable PDF. this app made me pay over $120 for nothing. when you use this app for fillable PDF, you cant export to other app. Fillable document will disappear. and you only can save 25MB to this app. what a horrible app. I recommend to spend same money and get acrobat for same function. DONT WASTE YOUR TIME TO EVEN TRY THIS APP.

## Most critical reviews (10 lowest-rated)

### 1/5 — Really?

*2026-08-09, version 6.36.1*

Worked great until it came time to save the document, would be nice to know this requires a subscription.

### 1/5 — Do not recommend this app

*2026-07-23, version 6.36.1*

I first tried to edit a pdf on safari, and when I went to download my PDF, I was prompted to create an account and trial the subscription for “free”. I was then charged $10 to my account. Not only that, I lost the original PDF completely. I retried the whole process with the same outcome, lost the PDF. I then downloaded the app, same issue when trying to save. The app then decided to crash and every time I tried to use it, it came up with an error. Will be doing a chargeback with my bank.

### 1/5 — Unauthorized use of CC info

*2026-07-14, version 6.36.1*

This service was fine when I needed it. When I no longer needed it, I decided to let the subscription lapse on the card that was being used— a card that was no longer valid. They tried to re-subscribe me. I left it alone because without a valid card to subscribe to, the subscription lapses, right? No. I don’t know how, but they hunted down my updated card information to renew the subscription, because I never once made that information available to them by my own choice. Extremely untrustworthy and unsettling; the service is fine but I will never trust them again.

### 1/5 — Garbage Money Scheme

*2026-07-14, version 6.36.1*

They offer to help you fill out a form and then there is a subscription paywall to access your own documents. And it’s $100 a year, who is buying that? The price point alone is insane.

### 1/5 — Scam

*2026-07-01, version 6.36.1*

Filled out form just to find out you have to sign up for a “free trial”. Shady af!!! Why would I trust they won’t charge after that. Based off the reviews it’s not a free trial.

### 1/5 — Absolute mess

*2026-06-26, version 6.36.1*

More bugs than working functions. Space bar randomly turns into a tab bar. Boxes overlay and won’t lock to line up. No grid functions. Worst of all, I could muddle through all of that. It would take years off my life and cost all of my patience, but I could. What I cannot handle, is that after doing my best to work around a system so buggy it puts the Amazon rainforest to shame, it saves/shares a garbled version of what you made. Absolute trash, and they have the nerve to charge $100 a year for it. Literally the worst use of my money, and I have bought things that would put a 5 year old with a credit card to shame.

### 1/5 — Scam.

*2026-06-05, version 6.36.1*

I opted out of a free trial that was only a month long that I opted out before the month ended only to get charged $105 even after cancelling beforehand. Scam website, shady business. Dispute with your bank to get your money back, do not trust.

### 1/5 — Abo-Falle

*2026-06-04*

Achtung Abo-Falle! Hände weg! 
Hatte nach einmaliger Benutzung die Testversion gekündigt, heute wurden mir 35$ per Paypal abgezogen.

**Developer response:** Hello there! Looks like the free trial cancelation did not fully go through, sorry to inform you. If you signed up for our free trial here on App Store, please note that you can cancel and claim refund directly in your Apple account. And if you signed up directly on our site, please email us, it's support@pdffiller.com.

### 1/5 — Don’t do it

*2026-05-14, version 1.11.4*

It looks good but performs terribly. Lots of issues and dead ends that you have to be super smart to work around. Even hard to cancel free trial. On the verge of a scam

### 1/5 — Terrible

*2026-05-09, version 6.36.1*

Terrible

## Most praised reviews (10 highest-rated)

### 5/5 — Easy to Use and Great Customer Service!

*2026-07-22, version 6.36.1*

The app is well designed, easy to use, and worked perfectly for what I needed. I just did not have an ongoing use for it.

I accidentally missed the end of my free trial and was charged for the annual plan. Bogs and Sally were both understanding and helped me resolve the issue with a full refund! They didn’t have to do that and I truly appreciate how they went above and beyond to help. Excellent customer service!

### 5/5 — Great

*2026-07-17, version 6.36.1*

It’s so wonderful to work with make my life easier

### 5/5 — Customer

*2026-06-16, version 6.36.1*

I’ve been a customer of PDF filler for as long as I can remember I guess since they started I couldn’t be with it at it. It’s better than Adobe and half the price or a third of the price. If you don’t have PDF filler you need to get it that’s all I can say.

### 5/5 — Economy  Movers

*2026-06-15, version 6.36.1*

Awesome app

### 5/5 — Nothing beats it!!!

*2026-05-08, version 6.36.1*

It’s the Best!

### 5/5 — Always awesome !

*2026-04-26, version 6.36.1*

always useful and reliable! Thank you!

### 5/5 — Owner

*2026-03-24, version 6.36.1*

It’s just a relief to know that I can access any type of document and fill it out as needed.

### 5/5 — Tying

*2026-01-21, version 6.34.0*

Great

### 5/5 — Best app

*2025-11-10, version 6.33.0*

I use this regularly and it’s the best app I’ve ever spent money on

### 5/5 — PDF superior service

*2025-11-05, version 6.33.0*

I have used PDF filler more and more each time a form is online and I’m able to fill it out neatly and with while dictating by responses into the fill-in the blanks.  Highly recommended for new users.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
