# PDK Access by ProdataKey — Unlock doors with your phone

> Mobile access control app that turns your phone into a secure digital credential. (iPhone/iPad app by ProdataKey, Inc..)

- Source: https://appshunter.io/ios/app/pdk-access-by-prodatakey/id1458630045 (this page in markdown: same URL + `.md`)
- Developer: [ProdataKey, Inc.](https://appshunter.io/developer/1160020607)
- Category: Business, Utilities
- Price: Free
- Rating: 1.90/5 from 16 App Store ratings · 169 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.6 · 102 MB
- Languages: American English
- Released: 2019-07-23
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pdk-access-by-prodatakey/id1458630045/reviews.md

## What is PDK Access by ProdataKey?

PDK Access by ProdataKey – Mobile Access Control Made Simple

The PDK Access app transforms your phone into a secure mobile credential, replacing the need for physical cards or key fobs. Instantly send or receive a credential for your property via email. Whether you’re an employee, administrator, or ProdataKey (PDK) installation partner, powerful access control is always at your fingertips.

For Employees or End Users
Unlock doors with Bluetooth credentials by simply moving your phone near a reader. Or, tap a button in the app to unlock a door. Invites arrive by email, or add your email address in the app to retrieve an existing credential. Your organization chooses which unlocking methods are available for your property.

For Administrators
Manage your PDK system from anywhere, anytime. Grant or revoke access, add schedules to lock doors, view reports, and get instant alerts—no need to be at your desk to be in control of building access. Save time and cut costs by emailing digital credentials to any employee or user.

For Integrators & Technicians
Streamline installations, configuration, and service calls. Leave your laptop in the truck—install a PDK system from start to finish on your phone with the same, complete PDK.io look, feel, and feature set. With everything in your pocket, you can manage and troubleshoot customer issues remotely—anytime, anywhere.

Secure. Flexible. Mobile. PDK Access by ProdataKey puts you in complete control of your physical security.

Note: PDK access control solutions are provided exclusively through our network of trained, certified installation partners. For security reasons, all end-user support is handled by these partners, not PDK. If you need assistance, contact your on-site security team or property manager—they’ll work directly with a PDK partner to resolve any issues at your location.

## Key features

- Unlock doors with phone via Bluetooth
- Tap-to-unlock functionality
- Send/receive digital credentials via email
- Grant/revoke user access
- Manage schedules and view reports
- Remote system management for administrators
- Streamlined installation and configuration for technicians

## Chart rankings

- #164 in Top Free · Business (US App Store)

## What do users think of PDK Access by ProdataKey?

Overall sentiment: negative

**Pros**

- 🚀 Unlock at any distance
- 👍 Works great, very responsive
- 👍 Great app
- 👍 No issues
- 👍 App has improved
- 👍 Works well
- 👍 Awesome
- 👍 Slick

**Cons**

- 🐛 Viva Townhomes issues
- 🐛 Slow
- 🐛 Update needed
- 🐛 Full of bugs
- 🐛 App is terrible
- 🐛 Incredibly Poor Reliability
- 🐛 Slow and horrible UI
- 🐛 Terrible app
- 🐛 Constantly disconnects
- 🐛 Bad app
- 🐛 Doesn't work at all on iOS 18.2 / iPhone 16 pro
- 🐛 Junk
- 🐛 This app doesn't work
- 🐛 Horrible, Horrible, Horrible
- 🐛 No Face ID and very buggy
- 🐛 Things To Make This App Better
- 🐛 Behind in technology and not practical enough
- 🐛 Lacks functionality
- 🐛 Need to fix this
- 🐛 Does not work
- 🐛 How does an app that is not operational have 5 stars

**Commonly reported bugs**

- Crashed and wont let me recover
- Update Needed
- New Update Crash
- App instantly crashes 2.4.1
- Unstable
- Does not work
- Can't even sign up
- No sending one time code
- Won't even work
- Can't get past setup

**Most requested features**

- Apple Watch app
- Widget support
- Apple CarPlay
- Apple Watch and Fitbit Apps

## Recent user reviews (10 of 169)

All indexed reviews: https://appshunter.io/ios/app/pdk-access-by-prodatakey/id1458630045/reviews.md

### 1/5 — DELETE THIS IMMEDIATELY

*2026-08-09*

This is the worst app I’ve ever come across. It’s so terrible it forced me to write my first ever review. How do you make an app that only allows you to access doors on ONE device? Half the time it doesn’t work and it’s so inconvenient. If you want to switch devices because again, only ONE device is allowed at a time, it blocks you because you’ve been resetting “too much”. I don’t know how it’s possible to create an app with 1.7 stars, but you guys managed to do it. To the developers: please consider deleting this app immediately. It doesn’t even deserve to be on the App Store.

**Developer response:** The PDK Access App can be used by multiple people, but since it's a security app provided by an organization, the organization must invite additional users or grant access to a different device. Please reach out to your Property or Facility Manager. If we can help you in any way, reach us at stars@prodatakey.com.

### 1/5 — Continues to disappoint

*2026-07-29*

I have this for neighborhood gate access. It continues to fail to connect to the keypad, and frequently discontinues my credentials. It’s been a huge waste of time talking with access managers, installing and reinstalling.

**Developer response:** Please reach out to us at stars@prodatakey.com. We will investigate this and what is happening at your location.

### 1/5 — Terrible

*2026-07-26*

This app doesn’t work, you never get your email codes when you try to request them. Terrible system to use for your gym.

**Developer response:** We’re sorry this isn’t the experience we expected after we updated our credential workflow. Could you please share your thoughts through App Feedback in the app and mention your App Store review? We’ll jump right on it!

### 1/5 — horrible

*2026-07-25*

genuinely a horrible app. so many issues. logged me out and LOCKED me out of the app multiple times causing me to be locked out of my building on multiple occasions which is just ridiculous.

**Developer response:** Hey Mallory, sorry for the trouble this is causing! Credentials are only cleared/reset if you switch phones, delete them, or restore a backup. If it happens again, shoot us an email at stars@prodatakey.com so we can dig into this for you.

### 3/5 — He’s just missing two things I would love to see

*2026-07-22*

Can you make an Apple Watch version and maybe a widget?

**Developer response:** We’re excited to add Apple Watch support using Apple Wallet credentials—just let your property or facility manager know you’d love to see Wallet and Watch features, require special readers and additional software. Widgets are coming soon as part of our future plans.

### 1/5 — No excuse for poor functionality

*2026-07-10, version 3.1.0*

I shouldn’t open this app and be told I have no access to any doors when I very much do. I am constantly having to close and relaunch the app in hopes that it will finally let me unlock the door. Distance matters none, I can be standing right by it. There has got to be a better system but unfortunately I’m forced to use this.

### 1/5 — Not updated

*2026-07-09, version 3.1.0*

The app is vulnerable to communication failures with key and security systems when they connect to lose power and turn back on. They do not regain connection. Perhaps the app needs an update? Still trying to understand what happened. It was working so well, until it wasn’t: “Device offline. Try again later.” Just wished it was reliable.

### 3/5 — Could be better

*2026-07-03*

I use this app because it’s required by my apartment complex, but it really needs some functionality improvements for safety reasons. Right now, when I pull up to the gate, I have to take out my phone, find the app, wait for it to load, then tap the correct garage door to open. That’s a lot of fumbling while sitting at a gate, sometimes with cars behind me.

3 stars because the app itself is fairly reliable, though it occasionally shows a door as unlocked when it’s actually still locked, which can be a little confusing.

It would be much safer and more convenient if the app supported CarPlay, so I could open it right from the screen without touching my phone. Adding an iPhone widget or Shortcuts support would also help — either would let me open the gate with one tap instead of digging through the app each time.

**Developer response:** Thanks for your feedback. These are great suggestions. Feel free to reach out to beta@prodatakey.com. Love to be able to talk with you about CarPlay and Widgets and add you to future betas where we can share our latest features before they reach the masses.

### 5/5 — Issue Resolved

*2026-06-20*

Great customer support, I was honestly having issues with my app but they responded immediately and quickly worked with me until the issue was resolved. I’m actually very impressed with how proactive they were. If you experience issues reach out to customer support and they’ll get you taken care of

**Developer response:** Thank you for the feedback. Glad we got you working!

### 1/5 — Too Many Steps Just to Unlock a Door

*2026-06-07*

The PDK Access app is frustrating to use for daily access control. One of the biggest missing features is support for home screen widgets or quick-access controls. Having to unlock your phone, open the app, wait for it to load, and then unlock a door is inconvenient, especially when you’re using it multiple times a day.
Modern access control apps should offer widgets, lock screen shortcuts, Apple Watch support, or other quick-access options for faster entry. The current experience feels outdated compared to other smart access solutions.
Honestly, I don’t understand why my apartment chose this system. Residents use it every day, yet it lacks basic convenience features that would make access faster and easier. I would not recommend this app, and I hope property managers consider better alternatives until these usability issues are addressed.
The app works, but the overall experience is disappointing and far less user-friendly than it should be.

**Developer response:** If you'd be willing, our Product leaders would like to learn from you and your desired expectations. If you can send an email to stars@prodatakey.com, they can try to set up a call or exchange some messages with you. Thanks!

## Frequently asked questions about PDK Access by ProdataKey

### What does the PDK Access app do?

The PDK Access app transforms your smartphone into a secure mobile credential, replacing the need for physical access cards or key fobs. It allows users to unlock doors using Bluetooth or by tapping a button within the app, and enables administrators to manage access and system settings remotely.

### How do I get a digital credential for the app?

Invites for digital credentials typically arrive via email. You can also add your email address within the app to retrieve an existing credential. Your organization determines which unlocking methods are available for your property.

### Is the PDK Access app free to use?

Based on the provided information, the PDK Access app is free to download and use. There are no mentions of in-app purchases or subscription fees for the core functionality of the app.

### Who is the target audience for the PDK Access app?

The app is designed for a range of users involved with ProdataKey access control systems. This includes employees who need to unlock doors, administrators who manage access and system settings, and ProdataKey installation partners who handle system installations and configurations.

### What are the key features for administrators and technicians?

For administrators, the app allows for remote management of the PDK system, including granting or revoking access, setting schedules for door locks, viewing reports, and receiving instant alerts. Technicians can use the app to streamline installations, configurations, and service calls directly from their phone, eliminating the need for a laptop.

## Version history (last 5 releases)

### 3.1.2 — 2026-08-18

What's New
• Stability and performance enhancements. 
• Fixes a case where 'No Doors' may be shown, preventing access to Mobile Buttons.

### 3.1.1 — 2026-07-21

Fixes & Enhancements
• Redesigned onboarding workflow that uses an email address to determine the experience with the app:  standard door access, Admin/Manager, Installer, or access denied—because no invite was added by a property or facility manager.
• Added new resident lock management experience, supporting the Units feature in PDK.io.
• Bug fixes and performance improvements for increased stability.

### 3.1.0 — 2026-05-21

What’s New:
• Added support for Doors with Geofenced restrictions (configured in PDK.io 2.0)

Fixes & Enhancements:
• Improved app stability and fixed crashes using app analytics. 
• Corrected an issue with moving to a new phone using an iCloud backup or device.
• Resolved issue with auto-fill of one-time codes from email links.
• Addressed a crash that could occur when navigating to Manage Access.
• Correct Bluetooth scan functionality that may happen at Touch io readers.
• Fixed confirmation message to dismiss properly after adding Favorites. 
• Corrected door state display inconsistencies. 
• Removed “Additional Readers” that were incorrectly shown. 
• Enhanced logging to improve Bluetooth experience and identify issues.

### 3.0.5 — 2026-03-16

This release includes performance improvements and bug fixes.

### 3.0.4 — 2025-11-26

What’s New:
• Addressed issues related to showing the correct door state
• Fixed an issue that may cause a crash when using the app with legacy 1.0 systems
• Enhanced the sign-in process, including paths for end users or PDK admins and installers
• Stability and performance improvements

## Apps similar to PDK Access by ProdataKey

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [TXU Energy](https://appshunter.io/ios/app/txu-energy/id439791100) | 2.5 (1,446) | Free | Business |
| [Avigilon Alta Open](https://appshunter.io/ios/app/avigilon-alta-open/id1306430829) | 4.8 (15,786) | Free | Business |
| [UniFi Endpoint](https://appshunter.io/ios/app/unifi-endpoint/id6450954172) | 4.8 (11,527) | Free | Business |
| [Rippling - HR, IT & Finance](https://appshunter.io/ios/app/rippling-hr-it-and-finance/id1231325957) | 4.7 (14,840) | Free | Business |
| [Spectrum HOA](https://appshunter.io/ios/app/spectrum-hoa/id1499618489) | 2.3 (257) | Free | Business |

## More apps by ProdataKey, Inc.

- [pdk.io](https://appshunter.io/ios/app/pdkio/id1160020608)

All apps by ProdataKey, Inc.: https://appshunter.io/developer/1160020607

## Related topics

[pdk](https://appshunter.io/ios/topics/pdk) · [pdk touch](https://appshunter.io/ios/topics/pdk-touch) · [pdk access](https://appshunter.io/ios/topics/pdk-access) · [pdk access by prodatakey](https://appshunter.io/ios/topics/pdk-access-by-prodatakey) · [pro data key](https://appshunter.io/ios/topics/pro-data-key) · [pro data](https://appshunter.io/ios/topics/pro-data) · [pda access](https://appshunter.io/ios/topics/pda-access) · [mmr bluetooth access control](https://appshunter.io/ios/topics/mmr-bluetooth-access-control) · [icreditate access control](https://appshunter.io/ios/topics/icreditate-access-control) · [dragon fly access control](https://appshunter.io/ios/topics/dragon-fly-access-control) · [lmk mobile control](https://appshunter.io/ios/topics/lmk-mobile-control) · [tmd access management](https://appshunter.io/ios/topics/tmd-access-management) · [ws4 access control](https://appshunter.io/ios/topics/ws4-access-control) · [access control app](https://appshunter.io/ios/topics/access-control-app) · [configure by wavelynx](https://appshunter.io/ios/topics/configure-by-wavelynx) · [ludus access control](https://appshunter.io/ios/topics/ludus-access-control) · [access control app móvil](https://appshunter.io/ios/topics/access-control-app-móvil) · [pbk](https://appshunter.io/ios/topics/pbk) · [tekcontrol mobile application](https://appshunter.io/ios/topics/tekcontrol-mobile-application) · [tadakir connectboard](https://appshunter.io/ios/topics/tadakir-connectboard)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*