# PDQ Chicken — user reviews > 135 indexed App Store user reviews of PDQ Chicken by PDQ Restaurants, rated 4.60/5 from 1,378 ratings. - Source: https://appshunter.io/ios/app/pdq-chicken/id1542660622/reviews - App overview in markdown: https://appshunter.io/ios/app/pdq-chicken/id1542660622.md - Rating breakdown: 5★ 1,158 · 4★ 73 · 3★ 36 · 2★ 29 · 1★ 82 ## What do users think of PDQ Chicken? Overall sentiment: positive **Pros** - 🚀 Fast and efficient app - 👍 Great rewards program - 👍 Friendly and helpful staff - 🍔 Delicious food, especially chicken tenders and sandwiches - 💡 Unique sauces and sides like waffle fries **Cons** - 🐛 App crashes and glitches - 🔍 Difficult to navigate and use - 🚫 Issues with redeeming rewards and applying discounts - 🕰️ Long wait times for mobile orders - 🤔 Inconsistent order accuracy **Commonly reported bugs** - App not compatible with latest iOS versions - Issues with logging in and creating accounts - Inconsistent behavior when redeeming rewards **Most requested features** - Add Apple Pay or other mobile payment options - Improve app stability and user experience - Allow customization of orders within the app - Provide better in-app order tracking and notifications - Streamline rewards redemption process ## Newest reviews (15 of 135) ### 3/5 — The rewards *2026-07-10, version 25.14.2025112401* Hello PDQ Chicken Rewards Team, First, I want to say that I genuinely enjoy PDQ and appreciate being part of the Rewards program. However, I wanted to share some honest feedback regarding the birthday reward. Receiving only 10% off for a birthday feels underwhelming and doesn't make customers feel particularly celebrated. Many restaurants and loyalty programs offer a complimentary entrée, sandwich, dessert, or even a free meal on a member's birthday. Those types of rewards create excitement, strengthen customer loyalty, and encourage people to choose your restaurant to celebrate their special day. A 10% discount is something that could be offered through regular promotions throughout the year, so it doesn't feel unique or memorable as a birthday reward. Since birthdays only come once a year, it would be great to see PDQ offer something more meaningful, such as a free sandwich of the customer's choice, a complimentary meal, or another exclusive birthday reward. I hope you'll consider revisiting this benefit. I believe enhancing the birthday reward would not only make loyal customers feel more appreciated but also encourage more people to visit PDQ on their birthdays and continue supporting your brand. Thank you for taking the time to read my feedback, and I hope you'll consider making this change. ### 5/5 — Best Chicken Sandwich *2025-10-07, version 25.12.2025090801* I love Pdq! They have the best chicken sandwich hands down. Better than every other chicken place! The Buffy blue is my favorite sauce but all the others are just as delicious. Everything is always made fresh and I love the app! So easy to use. I wish you could earn points faster and the rewards weren’t that many points but besides that I love this place! ### 5/5 — Great food *2025-10-07, version 25.12.2025090801* I love PDQ’s food! Their honey butter chicken sandwich is delicious. The PDQ salad is a common go too! It’s a large salad with plenty of chicken! Then for a dessert option the shakes are a really good choice! ### 5/5 — Good *2025-09-18, version 25.12.2025090801* Good ### 5/5 — PDQ Seminole *2025-09-10, version 25.12.2025090801* Tyler M. At this location is great. He was very helpful and patient when we started our order. He even came over to our table to make sure we had everything we needed. We will be going back to PDQ Seminole because of him. ### 5/5 — Good app *2025-08-31, version 25.1.2025012801* Great app that allows you to accumulate points for every purchase and easy to maneuver ### 3/5 — App completely unusable *2025-07-21, version 25.1.2025012801* Keep getting “Paytronix Error 4,” even after deleting and reinstalling. Cannot log in, order, or access my reward points. PDQ has generous rewards and great food, but their app is not very intuitive. Not sure how to fix this or where to go from here. 3,000 points and counting that I do not want to go to waste. ### 5/5 — Food *2025-07-13, version 25.1.2025012801* So fire.it tastes really scrumptious ### 5/5 — 5 star *2025-06-25, version 25.1.2025012801* shout out to max and tyler they are efficient workers ### 5/5 — Great Everything!!!! *2025-05-29, version 25.1.2025012801* It’s the BEST!!! ### 5/5 — Good *2025-05-14, version 25.1.2025012801* Good food ### 5/5 — Happy *2025-04-03, version 25.1.2025012801* The staff was super friendly and kept updating us on the status of our food! Restaurant is super clean and China was such a gem! Thanks PDQ ### 3/5 — Chicken tenders *2025-03-06, version 25.1.2025012801* I love your chicken tenders. I always ask them to make mine fresh right out of the oil. Will l was craving some chicken tenders and I seen l had a birthday gift. So I was very excited so I went in and asked the girl as always to make sure that I get them fresh. Not sitting around got my chicken tenders and fried wedges and strawberries shake. But of all days this was not one of my favorite meals it was cold and very disappointed . And stead of complaining. I left. But was very disappointed. I normally have a great meal there and very happy but this one was one of my worst. ☹️sorry maybe next time they will do better. Thank You M J ### 5/5 — Chicken good *2025-02-25, version 25.1.2025012801* Me like your chicken more than chick fil a so I eat your chicken instead 👍 ### 5/5 — All Good *2025-02-07, version 25.1.2025012801* The location, management, the app. It’s all good ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage *2026-07-03, version 25.14.2025112401* The app let me place an order at a store that was closed. Took my money and then gives no way to get it refunded. ### 1/5 — Dead app *2025-10-07, version 25.12.2025090801* Just sends you in circles when picking sides and drinks as part of a meal ### 1/5 — App needs a lot of work *2025-06-18, version 25.1.2025012801* This app is a pain to navigate. There is no back button. There is no way to scan old receipts if you don’t enter your information in the store. ### 1/5 — Terrible rewards interface *2025-03-21, version 25.1.2025012801* 1. I cant even edit the sandwich i would like to redeem such as taking certain parts off like pickles 2. I redeemed points for this stupid “free shake or side” and when i checked out it wouldnt even let me pick what i wanted 3. When was was at checkout, everytime i picked a reward i wanted to use, it wouldn’t allow me to continue. ### 1/5 — App is unusable *2025-02-22, version 25.1.2025012801* Downloaded the app and tried to sign up for a rewards account. Could advance past the second screen asking for birthdate and other details. App would not let me enter birthday after selecting it. Tried for three minutes and could t get it to let me hit “done” after entering birthdate. It shouldn’t be this hard. Deleted the app for this reason. ### 1/5 — Not working after most recent update *2025-01-12, version 24.12.2024091101* The app won’t let me order or check-in. It says the data can’t be read because it’s in the wrong format. I have an iPhone 11, it’s not exactly ancient. ### 1/5 — Mobile app is horrible!! *2024-08-16, version 24.2.2024031203* I’m an IT person, so I’m not ignorant.. Your app is sooo difficult to navigate! I’ve lost rewards points trying to utilize them. Please do better!!!! ### 1/5 — Crazy *2024-07-20, version 24.2.2024031203* I ordered a 12 pc spicy nugget combo and only got 7 pieces . My drink was water down and didn’t take right. I’m disappointed . I tried calling store no answer ### 1/5 — Amazing food but Terrible app *2024-04-16, version 24.2.2024031203* This app is useless if you want to earn rewards. After ordering ahead a few times and attempting to claim a birthday promo, I realized that I wasn’t earning any rewards, nor was I able to claim promos. I asked the attendant at the store, and they told me the only way to earn rewards was by ordering at the restaurant and giving them a code from the app. Ordering ahead will not earn rewards. Nor is there an Apple Pay or mobile pay option. I usually don’t like storing my cards on apps. ### 1/5 — Unhappy *2024-01-20, version 23.22.2023111404* First time I used app and my specific instructions ignored completely. VERY UNHAPPY. I made them for a reason. Completely disappointed. Trever Barker ## Most praised reviews (10 highest-rated) ### 5/5 — PDQuiteAwesome *2026-06-25, version 25.14.2025112401* not only is the food delicious and the customer service always helpful as well as friendly, but the app is an advantage as well-well worth the download. ### 5/5 — Food *2026-03-10, version 25.14.2025112401* So fire.it tastes really great and good ### 5/5 — Great chicken & great rewards *2026-01-28, version 25.14.2025112401* Have visited PDQ in Tampa, Brandon and Lakeland. Never disappoints. Chicken tenders or nuggets always hot & fresh. Staff always friendly. Great rewards for members. ### 5/5 — I love PDQ *2026-01-27, version 25.14.2025112401* Good food, fresh and tasty. Very kind staff. If I order in person, the staff has noticed that I am handicapped and they bring my food to the table. The broccoli side at PDQ is delicious, a favorite of mine. So is the Mediterranean salad. Their reward system is good too! Thankful we have PDQ in our town ### 5/5 — Awesome customer service *2026-01-05, version 25.14.2025112401* I loved my experience at your Jax location off of Hodges. Makayla and Briana had phenomenal customer service and when I mistakenly placed my order for an hour later than my arrival, they used my Confirmation email to verify my order and instead of making we wait the hour they happily went ahead and prepared my order for me. Really happy I decided to stop in, and will definitely be frequenting more often. ### 5/5 — Food *2025-12-13, version 25.14.2025112401* Very good ### 5/5 — Rewards *2025-11-07, version 25.12.2025090801* Great reward system ### 5/5 — Great Rewards *2025-11-04, version 25.12.2025090801* Easy to use and lots of deals/ free food ### 5/5 — PDQ Quality and Style *2025-10-27, version 25.12.2025090801* There are loads of great chicken-based fast food restaurants, and they are all good with what they do, so I like to highlight what makes the different. PDQ has two things that stand out to me. Their homemade sauces are incredible. They have unique flavors that other restaurants don’t have, which sets them apart. The other big win is their waffle fries. They are cooked longer than other restaurants so they are always crispy fries. In addition they have zucchini and sweet potato fries, which is a nice difference from other restaurants. The app helps me with quick ordering and a rewards program that keeps me coming back. ### 5/5 — Love PDQ *2025-10-20, version 25.12.2025090801* So delicious and fresh!! Great rewards for just ordering food! Easy win-win!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*