# Peach Pass GO! 2.0 — user reviews

> 61 indexed App Store user reviews of Peach Pass GO! 2.0 by State Road and Tollway Authority, rated 1.28/5 from 564 ratings.

- Source: https://appshunter.io/ios/app/peach-pass-go-20/id1529128511/reviews
- App overview in markdown: https://appshunter.io/ios/app/peach-pass-go-20/id1529128511.md
- Rating breakdown: 5★ 23 · 4★ 10 · 3★ 7 · 2★ 21 · 1★ 503

## What do users think of Peach Pass GO! 2.0?

Overall sentiment: negative

**Pros**

- 👍 Solid app
- 📍 Map feature to see location on toll roads
- 💳 Easy to track account

**Cons**

- 🐛 Constant login issues
- 🤔 Difficult to navigate and use
- 🚫 Functionality often doesn't work
- 💸 Overcharges and issues with balance updates
- 🔑 Requires constant re-login
- 🤯 Frustrating and inconvenient

**Commonly reported bugs**

- Login and password reset issues
- Frequent crashes and errors
- Inconsistent vehicle and account data
- Unreliable toll mode changes

**Most requested features**

- Simple toll mode switching
- Seamless vehicle management
- Improved password/credential management
- Better transaction history and balance tracking

## Newest reviews (16 of 61)

### 1/5 — Believe the Reviews

*2023-02-12, version 1.1.23*

The reviews said this app stinks. I didn’t believe them. Downloaded the app. Trust me, the app stinks. The State of Georgia can’t get their act together to make a decent working app? What is wrong with y’all? FIX THIS!! Trying to create an account and can’t get past the Terms of Use page. Keeps spinning and spinning.

### 1/5 — We’re sorry something went wrong. Please try again later.

*2023-01-19, version 1.1.23*

Can never use this app and would have to resort to use their website. I’m a software engineer myself and I don’t understand how they can allow such low standards when building an app.

### 1/5 — I wish you could give zero stars

*2022-10-21, version 1.1.23*

The PeachPass app is deplorable. Difficult to navigate simply to log into your account. Too much content on how to use PeachPass, traffic, construction, etc. Requires log in every time opened. Attempting to recover password is like splitting the Red Sea. “We’re experiencing difficulties. Try again later.”PeachPass toll lane is free with three or more passengers, provided you change your toll mode on the app. But if you can’t access the crappy app because it’s terrible, how can you change your toll mode. PeachPass owes me hundreds of dollars because I simply could not change my toll mode. From Shallowford to 317 @ $16! I’ll pay it but develop an app that works and is easy. There’s a tremendous amount of money being collected. Earn it! There’s no alternative other to sit in traffic. The app will not be improved because the money will always come in with or without a user friendly app.

### 1/5 — Would rate app a 0 if possible

*2022-10-13, version 1.1.23*

This app and the thug cronies who must’ve bribed government officials to likely develop it in exchange for boatloads of taxpayer dollars are completely worthless.  The app has not worked even once when attempting to login. Password always requires reset despite having “remember me” option checked as well as FaceID which theoretically should obviate the need for typing (particularly important when trying to drive if changing to non-toll mode when >2 people in vehicle). It seems to be intentionally designed to not function in order to improperly extort funds from users.  There are so many 1-star reviews posted here that echo the exact experience my family and I have had with the app.  Someone in charge should either wake up or be held accountable.  The app design and lack of functionality endangers drivers and intentionally overcharges them. I would not be surprised if a class action suit is filed on behalf of users.

### 1/5 — Horrible

*2022-10-12, version 1.1.23*

This is the worst. Can’t login or change password. Can’t get billing and payments straight. Won’t auto replenish then suspended my account without warning. Can get the email it’s suspended but not one to let me know they need money. Will hit my account with weeks worth of fees at one time. Should be embarrassed with this quality. Would give a zero if I could.

### 1/5 — Good Luck

*2022-07-31, version 1.1.23*

As long as you just want a Peach Pass on your car and never intend on changing your toll mode you should be good to go. However, if you ever want to deactivate the toll because you have 3 or more people in the car, GOOD LUCK. The app hardly EVER works. It will forget your user name & password almost every time and then give you an error message saying it can’t change your toll mode. I even go to the website and it still won’t change my toll mode. There will absolutely be a lawsuit at some point against these guys because it’s an intentional racket to just get your money. They’re making hand over fist while still “working” on an app for 10 years.

### 1/5 — Can’t even log on.

*2022-07-23, version 1.1.23*

Every time I attempt to log in, I get a message that “Something went wrong, try again later.” It has been a solid three weeks of “later” and whatever went wrong is STILL going wrong. Is zero stars a thing? Because I literally cannot get the app to go past the first page.

### 1/5 — I dread using this app

*2022-07-22, version 1.1.23*

This has been one of the worst apps I’ve ever seen/used… you’d think as much money as they make they’d hire better software engineers and app developers. It’s not user friendly at all and a lot of the time it doesn’t even let me log in, it just errors. I rarely leave reviews, but they really need to fix this because it’s an essential part of their company.

### 1/5 — Horrible… government issued app

*2022-07-17, version 1.1.23*

Why can’t the government, with all of its vast, taxpayer funds, create an app that benefits it’s users?  Transaction history is incomplete.  Doesn’t show running balance.  Statements are a month behind.  You have to renter profile information when submitting a support request (they automatically added funds twice in the same day for the same amount,

### 1/5 — Unable to use it for weeks!

*2022-06-19, version 1.1.23*

For weeks,I have continually gotten message “We’re sorry something went wrong. Please try again later.” Even after deleting and reinstalling app.  Totally useless. Add the app issues to the express lanes not being open half the time on weekends (which is when people who live away from ATL need/want to use them), the Pass is practically useless.

### 1/5 — Pitiful

*2022-06-05, version 1.1.23*

If a class of mentally challenged second grade students were given the task of writing the world’s most useless app, they would not be able to come up with something as mind- numbingly worthless as the Georgia PeachPass App.  In fact, their worst effort would be a hundredfold improvement over the current version.  Let’s be honest, they would probably charge less too.  
Intuitive is a word that is not in the vocabulary of the current crop of app “designers”.  Pick any app at random from the App Store and it will be more useful for checking one’s balance than this app. 
Dear God, these are the people that the state of Georgia hires. Heaven help us.

### 1/5 — Log in issues

*2022-06-03, version 1.1.23*

Every time I log in, it says password is a problem. So, I change my password and the app says can’t use it because it is the same as my old password. So, I change it completely, and the app says wrong password, need to change. Then, all of a sudden, I’m in!  
What gives?????

### 1/5 — Terrible

*2022-05-09, version 1.1.23*

Peachtree replenishes my account automatically with $20, but doesn’t show itemized charges that reduced my original balance. I have to access my  full statement, but I can’t, because the login states that I did not answered the reCHAPTA correctly, BUT there is never a question or or a reCHAPTA box to check. (CHAPTCHA system to enables web hosts to distinguish between human and automated access to websites.) Georgia needs a new system like EZ-pass for the mid-Atlantic states.

### 1/5 — The worst app ever

*2022-04-27, version 1.1.22*

This app is a nightmare. After calling and discussing issues logging in I was told to only use the app, that the website was not going to work. After multiple attempts on the app it never worked.  It took two of us to figure out how to eliminate a sold car and the only way we could do it was on the website itself. Only took 2 hours of our time

### 1/5 — All the decision-makers should quit in disgrace

*2022-04-18, version 1.1.22*

Do the retards that designed this app not read the reviews?! Seriously, how much negative feedback does it take for you guys to hire software designers that know what they’re doing. This garbage app is almost comical. If whoever designed the website and app for Peach Pass is reading this—QUIT your day job and find another vocation.

### 1/5 — Horrible app.  No customer service on weekends.

*2022-03-05, version 1.1.22*

This is a terrible app, with it breaking frequently. It loses username/password, does not interface well with password managers. And, if there is a problem, customer service has limited hours during the week, and NONE on the weekend.

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless

*2024-10-16*

Nothing on this app actually works just like the old one. Trying to add to add or remove vehicles either crashes the app or gives you an error message. Same with trying to change payment information. I’ve never been able to do anything with this app or the old one except see how much money they were taking from me. God knows they’ll get that part right. Have to call their customer service to get new transponders or adjust my vehicle list.

Update: It’s been like a year or two since I left my review and somehow it’s gotten worse. The only thing useful is checking your balance. Any other function you’ll have to call or use their website.

### 1/5 — Truly the worst app I've ever used

*2024-07-07*

This app takes the cake! Of all apps I've ever used, this one is truly the worst. If it allows you to login and doesn't automatically have the pop message of "we are sorry we can't perform this action now", then there is no guarantee that you'll be able to do anything within the app. Tried reloading money on my account (because the account turned off auto refill without notifying me) and it wouldn't let me do it! Just a little pop up after i entered in my information saying "sorry, we can't process this action right now."

This is the simplest design, simplest features, and it still doesn't work. An embarrassment to the state of Georgia.

### 1/5 — Frustrating and Inconvenient

*2024-06-17*

The Peach Pass app is incredibly frustrating to use. It logs you out after periods of inactivity, forcing you to re-enter your credentials constantly, which is a major inconvenience. Adding to the annoyance, the app doesn’t support Face ID, so you can't even log back in quickly.

To make matters worse, I get constant error messages whenever I try to enable auto replenish mode. This app needs serious improvements to make it user-friendly and reliable.

### 1/5 — Steaming hot pile of garbage

*2024-05-12*

I thought the first peach pass app took the prize for the worst app ever. It seems like this 2.0 version is going to continue carrying that torch. I constantly have login issues. It won’t remember my login information, and half the time I get a “We’re sorry something went wrong. Please try again later.” message. Transactions take weeks to show up. You can’t even tell which vehicles the charges belong to unless you care to memorize the transponder numbers. God forbid it tell you the actual make/model of the vehicle or the tag number. The account section gives the “We’re sorry something went wrong. Please try again later.” message half the time.

### 1/5 — Zero stars

*2024-03-04*

Worst app ever from a usability perspective. Does not remember your credentials so when you need to change your tool mode which is when you are driving 99% of the time, you have to log back in again. On top of that the app does not work with password managers like LastPass or Apple key manager so you have to manually type or copy paste going back and forth between apps to get your info in to login. ALL WHILE YOU ARE DRIVING.  Once you login, the app doesn’t show accounts or allow you to make changes to roll mode consistently. Most of the time you have to go though a browser to do that. It’s so bad my that my son in college at GT calls me to make changes to his toll mode when’s he’s coming home and I have to do it in the web page on my PC because the app doesn’t work. This app should be extremely easy to use to limit problems while driving.  Why cant I tell Siri or google to change my toll mode while driving? Make this drop dead simple to change or update setting please!

### 1/5 — Peach Pass and this app doesn’t even deserve 1 star

*2024-02-06*

Save yourself a million headaches and run very far from Peach Pass and this app. The app literally doesn’t work, so don’t even try it. The Peach Pass entity itself is a colossal scam, charging you an extra $5-7 for every toll because your balance couldn’t cover the tolls, even though you have auto replenish on (I now know it simply doesn’t work). Even if your balance shows you have enough to cover the toll, it probably hasn’t been updated in weeks so you’re actually in the negatives. Don’t bother reaching out to support, because they’ll give you a nonsensical answer about how your card couldn’t be charged (????) and then close/resolve the inquiry so you can’t reply back. But anyways, good luck to you if the 5 minutes you save on traffic is worth this madness.

### 1/5 — It’s what you would expect from the DOT.

*2023-07-25*

Super confusing an not helpful. To cancel a car you have a non-toll mode I guess. How about “delete car” option?  How about putting an actual contact phone number so that it’s possible to talk to an actual person. How about putting the address of a location instead of “you can get a transponder at cvs and Walgreens “. They don’t know what I’m talking about when I asked them about it.  About as good as the unaffordable health care act app.

### 1/5 — OMG !!

*2023-07-11*

I’m a small business owner who just purchased a pass because of the challenges Atlanta traffic has to offer. I downloaded this app and it has absolutely added on to the frustrations of interacting with the whole ordeal. I’m trying my best to be professional however?!?!  This app is a TOTAL waste of data room, and has no significance with issues that’s suppose to be simplified….  For a simple solution, download and bookmark on your laptop, or desktop. Your days will be a lot sunnier!

### 1/5 — Useless

*2023-04-26*

This app is about as bad as it gets in the app world. Rarely works enough to even log in, then if you are lucky enough to get in, the information pertaining to your account is inaccurate. Would not let me add funds the last time I was actually about to get in. Today, it just said “something went wrong…” deleted. If anyone actually reads this, don’t waste you time with the app, just open your browser and access Peach Pass there.

### 1/5 — Transponder availability outside of ATL

*2023-04-14*

I don’t live within the ATL metro area, but I do travel through ATL often enough that I caved and purchased a Peach Pass. But, my only option for buying it was via their web site or app. I ordered the pass on Apr 7th and I confirmed today it was mailed out on the 11th.  It’s not expected to arrive until the 21st?  I ordered it to use it for a trip through ATL on the 17th.  The Peach Pass customer service folks told me to drive to Locust Grove (an hours drive) if I wanted the transponder sooner. 

Very frustrated and anticipating all the same problems noted in the app feedback.  If Peach Pass was managed by any other business, the transponder would have been sent sooner and potentially overnight. The Gov needs to fire the entire State Road and Tollway Authority for complete incompetence!

## Most praised reviews (9 highest-rated)

### 5/5 — Solid App

*2022-12-03, version 1.1.23*

App makes it easy to track my account.  The map feature lets me see my location relative to all GA toll roads.  If you have a Peach Pass, get the app. There is no downside.  I’m writing this in December, 2022 after the app was overhauled.

### 5/5 — Peach tree pass

*2022-09-16, version 1.1.23*

When it is open it is very easy to get around a lot of traffic. Like I said when it’s open..Sometimes it isn’t always open but when it is it’s open it saves a lot of time.

### 5/5 — No issues for us

*2021-10-15, version 1.1.19*

This App has been very helpful for us so far. I love that you can see charges, balance, and that it takes money from my account when my balance gets low to keep me from running out. I also love that it allowed me to add my husband’s vehicle to my account while on the road. I might have to change my rating if they charge me for hopping on without the transponder sticker. I’ve been told they won’t so we shall see. 😉

### 5/5 — Much better!

*2021-08-17, version 1.1.18*

I was pleasantly surprised at how much improved the new app is. The functionality is great, and I particularly like the ability to use it to pay for airport parking. Great job!!

### 5/5 — Massive Improvement!

*2020-11-23, version 1.1.8*

The original Peach Pass app is terrible, so I was pretty skeptical that 2.0 would be any better. Well, I’m pleasantly surprised. This new app is a huge improvement! It has a normal tab layout at the bottom, some nice animations, and the functionality appears to work without much issue. Good job!

### 4/5 — Works fine for me

*2022-01-26, version 1.1.22*

I see people reporting they cannot login or access their account, but it has worked fine for me. If something changes, I’ll update my review. 

One thing I’ll say is that I wish it would show my peach pass toll activity. I have used it several times since receiving my transponder, but I don’t see anything on the app with records of my activity.

### 3/5 — Works fairly okay for me

*2021-07-22, version 1.1.17*

I’m surprised at all the 1-star reviews. My login worked first time, and I could see my balance & add funds with Apple Pay - no problem. These are the main things I need to use on the app. 

I did not notice a question about allowing Touch-ID / Face-ID in stead of password? I hope I don’t have to enter the password every time??!!

The notifications page is clunky / confusing (what is a heading, and what is an actual current status).

### 2/5 — Very basic and dated

*2023-04-14*

The app will let you see your balance, toll mode for your cars, and add money. That's about it. No face/Touch ID, it won't even  save your name. So expect to have to log in each time the long way. Want to add/remove a car? Forget it. 

This app has a feel of 10+ years ago, which isn't acceptable today considering everyone with the app is paying Peach Pass for the privilege.

### 2/5 — New system needs some work

*2020-11-20, version 1.1.8*

Logged into the website, reset my password, checked to make sure everything transferred etc. downloaded the new app, then it says password or email not valid.  Reset password on the app and now can’t get into either.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
