# Peach Pass GO! — user reviews > 111 indexed App Store user reviews of Peach Pass GO! by State Road & Tollway Authority, rated 2.10/5 from 49 ratings. - Source: https://appshunter.io/ios/app/peach-pass-go/id6738585453/reviews - App overview in markdown: https://appshunter.io/ios/app/peach-pass-go/id6738585453.md - Rating breakdown: 5★ 10 · 4★ 1 · 3★ 3 · 2★ 7 · 1★ 28 ## What do users think of Peach Pass GO!? Overall sentiment: negative **Pros** - 🚀 Visually much better - 👍 Much better than the old app **Cons** - 🐛 Can't login - 🐛 Can't remove or edit payment - 🐛 Crashes frequently - 🐛 Doesn't save login info - 🔒 Limited password security - 🐛 Non-functional app - 🐛 Unusable app **Commonly reported bugs** - Can't exit FBI warning - Password limit on app but not website - Keyboard takes over screen - Randomly logs out users **Most requested features** - Password autofill - Biometric login (e.g., FaceID) - Ability to change toll mode ## Newest reviews (19 of 111) ### 2/5 — Always getting logged out *2026-06-03* If I login and use the app. Then come back to open the app within the next two days I have to re-login. Every time gets really annoying should’ve been fixed. **Developer response:** Thank you for your feedback. To save your login information, please follow these steps: 1. Go to the "My Account" settings section. 2. Activate the "Biometrics Recognition" feature to enable facial recognition for future sign-ins. ### 2/5 — App is wonky *2026-05-05* App is wonky. hard to use messenger as it wouldn’t let me type my name. help is also unavailable outside biz hours, 9-5. i was trying to access my account. worthless **Developer response:** Thank you for your feedback. The Peach Pass chat option is only available during the customer service business hours Monday-Friday 7am-6pm. ### 2/5 — Don’t use peach pass go 2.0, instead use peach pass go! So simple *2026-04-12* Login? Well, do you remember your password or is our backend system down? Who knows! What a fun game! Apps like this that are required to use a public service are normally bad. Peachpass is special in how poorly it’s done. It’s one of the places o kind of hope to see AI help. “Claude, make an app that allows me to pay tolls without being awful.” **Developer response:** Thank you for your feedback. In order for Peach Pass GO to remember your login information, please follows the steps below: The next time you login: 1. Go to the "My Account" settings section. 2. Activate the "Biometrics Recognition" feature to enable facial recognition or fingerprint scanning for future sign-ins ### 2/5 — Needs more work *2026-03-20* Unlike most apps that require passwords, this app does not integrate with Apple’s passwords feature so you have to actually type in the password every time you wanna login and it does not permanently keep you logged in. These are really small issues but major issues that could easily be addressed. I hope to developer read this and take this to. **Developer response:** Thank you for your feedback. You can enable facial recognition that will save your login information by doing the following steps: 1. Log in to the app with your email and password. 2. Go to "My Account" settings. 3. Turn on the "Biometrics Recognition" feature. You can remove your credit card by pressing "Payments", then select the down arrow and press remove. Please email us at socialmediaaccounts@srta.ga.gov if you need further assistance. ### 1/5 — Scam alert *2026-01-22, version 1.0.16* Horrible experience. Despite a system outage the day I signed up causing an issue where I needed to log my payment next day and set the replenishment amount my account fell through. Manager Kendrick lied about sharing my recorded call under the Georgia open records act. He also lied saying I read emails. They have a tracker and Gmail preloads emails even sent to spam. However while on the call I logged in and found one in my spam folder and opened it and he documented that one opened the day after it was sent in November. No understanding how any part of their own system works and will lie directly to you. Also if you open your app which Kendrick was incapable of comprehending it states replenishment amount. Any reasonable person sees this and assumes that they are set for auto payment. This is app related despite developer update. The layout misleads people into believing the replenishment amount is set when it’s not. The customer service line regarding the mistake with logging payment method and piss poor design fell on deaf ears. As they scam send you to an agency that charges 20$ on the original amount and probably gets kick backs. Your app is fraudulent trash designed to trick patrons to think their covered and your employees lie through their teeth on a recorded line ### 1/5 — Worst App *2025-12-30* Simple accountant registration does not work on phone. Screen to add your address stuck. Horrible app **Developer response:** Thank you for your feedback. New registrants are encouraged to sign up for Peach Pass on our website prior to accessing the Peach Pass GO. ### 1/5 — Scam alert *2025-12-29* Horrible experience. Despite a system outage the day I signed up causing an issue where I needed to log my payment next day and set the replenishment amount my account fell through. Manager Kendrick lied about sharing my recorded call under the Georgia open records act. He also lied saying I read emails. They have a tracker and Gmail preloads emails even sent to spam. However while on the call I logged in and found one in my spam folder and opened it and he documented that one opened the day after it was sent in November. No understanding how any part of their own system works and will lie directly to you. Also if you open your app which Kendrick was incapable of comprehending it states replenishment amount. Any reasonable person sees this and assumes that they are set for auto payment. **Developer response:** Thank you for your feedback. We are sorry to hear of your negative experience. However, this situation is not Peach Pass GO related. ### 3/5 — Updates *2025-12-15* I can only see version 1.0.14 in the App Store but it keeps telling me to use version 2.0 **Developer response:** Thank you for your feedback. The 1.0.14 is the correct version. The message about the 2.0 version you are referring to is the older app that is no longer available. ### 1/5 — Worst app I have ever seen *2025-12-11* You can tell this app was developed by the lowest bidder. It is absolutely horrible. There could not have been any QA testing. Whomever signed off on the requirements and specifications must have never seen a mobile app in their life. You would be hard pressed to find an app that does so little with so much waste. You cannot save your user name and password to autofill. There is no facial recognition. There are no options to not use automatic replenishment. You can’t remove a credit card if you don’t want to have one that they will try to automatically charge over and over and over. It doesn’t have realtime updates of charges so you never know what your remaining balance is. It kicks you out at random times. It looks dated. It takes forever to load or refresh a page. All in all - I could not loathe it more than I do now. **Developer response:** Thank you for your feedback. You can enable facial recognition by doing the following steps: 1. Log in to the app with your email and password. 2. Go to "My Account" settings. 3. Turn on the "Biometrics Recognition" feature. You can remove your credit card by pressing "Payments", then select the down arrow and press remove. Please email us at socialmediaaccounts@srta.ga.gov if you need further assistance. ### 3/5 — Fix the option on iPhone to create an account. *2025-12-03* You can’t create an account because you can’t file your address. The sign of the interface is too big and is completely out of the screen. Move to the next step. **Developer response:** Thank you for your feedback. ### 2/5 — Not horrible *2025-11-09, version 1.0.13* The app works but you can def see the hand of govt in it. For example, this is the app for 2025… Why do I get a warning telling me that something called Peach Pass Go 2.0 is no longer supported? If I’m using this version, I’m not using version 2.0 so why complicate and confuse people by having that on there? But if you’re looking for an easy way to update your vehicle or transponder, this does work. It is a lot better than a lot of other government apps and websites. 😀 ### 1/5 — Have to fill username and password every time… *2025-10-12, version 1.0.13* Why can’t it save the login info like other apps? No Face ID login. No Password auto fill either. ### 2/5 — Aggravating App *2025-10-01, version 1.0.13* All I want is for this app to work with ANY password manager. Is that a hard ask?! ### 1/5 — Horrible *2025-09-26, version 1.0.12* Usability is garbage, nothing works well, you can’t change the toll lane - you need another app that requires you to create an account, and I can go on and on. ### 1/5 — Will not even let you setup an account *2025-09-18, version 1.0.12* Will not let you click on use this address whn verifying your address. You can drag the screen and see the use this address button but the app will not let you click anything!!! ### 1/5 — Needs actual testing *2025-09-03* It is clear from the UX of attempting to use this app that very little if any testing happened. Some of the issues are just friction, like the fact that rather than assuming less indicated otherwise that your vehicle is registered in the state where you live, it defaults in Georgia. Some issues are with system, defaults, like the fact that it defaults to whatever format of address you enter instead of the Postal Service, correct format, even though the ladder is a safer bet. However, the most egregious issues are with outright usability, like the state drop down on the vehicle information page while registering. That page has no scroll function, and because the state field is at the bottom and is a drop-down, if you live in any state that falls after West Virginia in the alphabet, you simply cannot select that state in the drop-down. There is no point in developing an app nominally available to anyone if you are not going to test to make sure the people who live in, say, Wisconsin or Wyoming can actually use your app. **Developer response:** Thank you for your feedback! ### 1/5 — Clunky and full of government bureaucracy *2025-09-02, version 1.0.12* Anytime you want to get any information from the app about the tolls or your pass or anything, if you click into the related link, it will just then open an in-app webpage instead of loading it into the app. you can't even pay tolls in the app instead when you try to pay it, it opens a separate webpage where you have to enter all your information again. Additionally, passwords can only have a maximum of 12 characters which seems to be a security risk. ### 1/5 — Has no idea about operation *2025-08-18, version 1.0.12* App developers and managers at the site should work together. This app is not satisfing at all ### 1/5 — Not cool *2025-08-12, version 1.0.11* Received penalty fees when the state switched the system over. Not cool. This app crashes and is extremely glitchy. ## Most critical reviews (10 lowest-rated) ### 1/5 — What a joke! *2026-08-03* Let me save you the frustration, just use the web version. It’s still pretty bad but this app is absolutely garbage! I have to reset my password every single time, even when I reset, write it down and come back in 10 min it doesn’t accept the new password. Beyond that, if you do get in, it will crash before you can change anything in your account. 100% failure. **Developer response:** Thank you for your feedback. When you reset your password, are you reusing your current password or creating a new one? Please email us at socialmediaaccounts@srta.ga.gov for assistance. ### 1/5 — Garbage *2026-07-25* Clicked make payment, POS app just spun endlessly. Then back to make payment screen so clicked again. Got double charged. **Developer response:** Thank you for your feedback. Please email us at socialmediaaccounts@srta.ga.gov for assistance. ### 1/5 — Not not a scam *2026-06-20* For anyone outside of the state they will send no notice and refer you to the same collection agency where they will charge 100$ for missing the never noted fee. They get a kick back from this collections agency and will deny requests for your recorded phone call without a FOI request. You can get out of these fees through proof or email from peach pass. Lucky I had proof there was an error because the staff will do nothing and lie **Developer response:** Thank you for your feedback. We are sorry to hear of your negative experience. However, this situation is not Peach Pass GO related. ### 1/5 — Absolute garbage app *2026-06-16* Very little on this new version works. You can log in, make a payment. The alerts you set up for low balance? No, they don’t do anything. Set a reminder for your credit card expiration date? Nah… we’ll do nothing until your account gets suspended and you have to make a huge one time payment. Did anyone test this POS before releasing it into production? This app is trash. **Developer response:** Thank you for your feedback. If you are registered to receive notifications, you will receive an email if your account has a low balance or if the credit card on file has expired. ### 1/5 — These people will rob you *2026-06-11* They will bill you multiple times, major billing errors and refuse to refund you. **Developer response:** Thank you for your feedback. This comment does not appear to be a Peach Pass GO issue. Please contact customer service for assistance. ### 1/5 — Horrible App *2026-06-10* User experience is horrible. **Developer response:** Thank you for your feedback. Can your provide an example of the "horrible" customer experience? ### 1/5 — Distraction *2026-04-27* Stupid idea who over built this app. Constant distraction. I do not need reminder that free toll access is pending on a highway or as soon I end peach-pass lane. I am still on the highway. Developer needs to consider safety first. **Developer response:** Thank you for your feedback. It appears you are referring to the Peach Pass Verify app. ### 1/5 — Sign in is broken *2026-04-21, version 1.0.20* I have an account but the signin is broken. I enter the email and pass then it give an error saying “Error Found: Email”. I enter it again and same error. I choose “forgot username” and it give me the email I put in, same error. I change my password… same error I call customer service. They put in a ticket, I get an email saying my ticket is closed… go to login… SAME ERROR… 🤦🏾‍♂️… ### 1/5 — I-16 Interchange 2.0 *2026-02-26* App is a Disaster. Whoever designed must be associated with I-16 Interchange which DOT has been working on for over 50+ Years and still a wreck. **Developer response:** Thank you for your feedback. Can you provide specific details about Peach Pass GO that you feel is a disaster? ### 1/5 — Useless App *2026-02-24* No statements , no toll history, no full account activity (all show empty results) and annoying red message about discontinued old version every time I open the latest version. **Developer response:** Thank you for your feedback. If you are still experiencing this issue, please email us at socialmediaaccounts@srta.ga.gov. ## Most praised reviews (10 highest-rated) ### 5/5 — What a mess *2025-07-16, version 1.0.11* This app should be easy to use since it just does ONE THING but it makes it all but impossible - username and password remind prompt is not coded into the app so I can’t login without remembering my details - credit card incorrectly pulled over to new app and so when I went to make a payment error message says Do Not honor which made me freak out and log into my credit card but it’s an issue on the app and not my card - payment prompt to pull up saved cards from my phone is not coming up since credit card from the old app are not working in this app -Payment is only credit cards like it’s 2006 - to report more than 3 people and get a discount - like every time I drive with my family!- I now have to download yet another app and login through that instead of just reporting it in this app like I used to - communication on this whole thing is a mess. Website not mobile front and old app still on my phone has an error message screen instead of telling me to download the new ### 5/5 — My peach pass 2.0 experience in 2025 *2025-05-22, version 1.0.9* This is application provides the data need to support the travel our business need in 2025! Thank you peach pass 2.0! ### 5/5 — Improved App *2025-04-21, version 1.0.8* Thanks for listening to your customers. The app is much better than your previous versions. ### 5/5 — Well needed *2025-03-25, version 1.0.6* This version of the app is so much more user friendly ### 5/5 — Great app *2025-01-28, version 1.0* Great app with an intuitive user interface and excellent functionality. I truly enjoy using it!” ### 4/5 — Works fine *2025-08-18, version 1.0.12* The app works good. One thing I would like to see is an email/password autofill feature. ### 4/5 — Clunky *2025-07-25, version 1.0.11* Works ok for me. Kinda clunky and seems dated already. ### 4/5 — App improved *2025-04-17, version 1.0.8* App is WAYYYY better than the other one ### 4/5 — Updated: Can’t log in *2025-02-08* Update: They fixed the password issue! For an app that I rarely open, it seems to do what I need it to. For some reason, you have put a 12 character limit on the password field but only on the app. I can log in with no issue on the new website. Please don’t make me change my password because of a limitation that only exists on the app. Feature request: password autofill **Developer response:** Thank you for your feedback. We are glad to hear that you are enjoying Peach Pass GO! Due to our PCI compliance, passwords on our mobile app are limited to 12 characters. ### 4/5 — Much better than the old app *2025-01-31* It’s so much better than the old app! I didn’t give 5 stars because I’ve still noticed a few bugs, like it showing “Action Required” in the Inquiries section, but it’s still a great UX overall. **Developer response:** Thank you for your feedback. We are glad to hear that you are enjoying the user experience of the Peach Pass GO! Mobile App. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*