# Peak Credit Union — user reviews

> 441 indexed App Store user reviews of Peak Credit Union by Peak Credit Union, rated 3.93/5 from 2,160 ratings.

- Source: https://appshunter.io/ios/app/peak-credit-union/id6751297931/reviews
- App overview in markdown: https://appshunter.io/ios/app/peak-credit-union/id6751297931.md
- Rating breakdown: 5★ 869 · 4★ 147 · 3★ 91 · 2★ 111 · 1★ 302

## What do users think of Peak Credit Union?

Overall sentiment: mixed

**Pros**

- 👍 User-friendly interface
- 💡 Ability to see all accounts in one place
- 🚀 Streamlined experience
- ♥️ Beautiful branding and design

**Cons**

- 🐛 Slow loading times
- 🤔 Confusing and bulky interface
- 🔀 Disruptive rebrand and migration

**Commonly reported bugs**

- Unable to see transactions
- Accounts not accessible over the weekend

**Most requested features**

- Link to 2FA authenticator app
- Copy layout of previous TwinStar app

## Newest reviews (15 of 441)

### 5/5 — Love Peak

*2026-07-11, version 3.0.260300*

Peak has been the BEST all around!  Wish I would have started with them a long time ago!

### 5/5 — B

*2026-07-10, version 3.0.260300*

Easy to navigate

### 5/5 — Peak app

*2026-07-09, version 3.0.260300*

It’s easy and very convenient!

### 5/5 — Amazing!

*2026-07-09, version 3.0.260300*

Easy to use

### 5/5 — Thank you

*2026-07-08, version 3.0.260300*

People there always help me and SUPER nice , great place to bank at

### 5/5 — Peak CU App

*2026-07-06, version 3.0.260300*

I’m very pleased with ease of use! I don’t live near a branch, so it’s important for me to be able to do my banking online!

### 5/5 — Peak Credit Union

*2026-07-02, version 3.0.260300*

I was a member of TwinStar Credit Union before the merger into Peak Credit Union. I was very apprehensive regarding the merger because of the excellent service and very caring employees that TwinStar had. Thankfully my worries were unfounded because everything and everyone at Peak Credit Union is top notch. It’s amazing that a credit union built an even better business model and still maintained outstanding service to their members.

### 5/5 — Great Tool

*2026-06-30, version 3.0.260300*

Use all the time with ease.

### 5/5 — Good

*2026-06-30, version 3.0.260300*

This is totally tubular it’s so sigma! I suggest it to all the moggers out there! It’s the new 67! Even John pork could navigate it! It’s even more goated the triple t! On a serious note, though, I suggested to anybody.

### 5/5 — Fabulous Credit Union!

*2026-06-29, version 3.0.260300*

Employees are great with Peak! Always kind when I have questions or forget password! Love the app, too!

### 5/5 — User Friendly

*2026-06-28, version 3.0.260300*

Like the app and layout!

### 5/5 — Great app

*2026-06-27, version 3.0.260300*

Love the app! Makes banking easier!

### 5/5 — Nice functional app

*2026-06-26, version 3.0.260300*

The app seems very easy to use and simple to locate the information I need.

### 5/5 — Easy to use!

*2026-06-26, version 3.0.260300*

I’ve used numerous financial institution apps and this is one of the easiest! I can see all my necessary info at a glance and quickly navigate to where I want to go. Check it out and you’ll be glad you did!

### 5/5 — Great bank

*2026-06-25, version 3.0.260300*

Great service.

## Most critical reviews (10 lowest-rated)

### 1/5 — Hate the new app!!

*2026-08-04, version 3.0.260300*

Hate the new app!!

### 1/5 — 😤

*2026-07-10, version 3.0.260300*

Work fincial institution experience in my entire life

### 1/5 — TwinStar

*2026-06-24, version 3.0.260300*

This new peak app isn’t good at all. Real time app updating isn’t reliable anymore. No card lock feature. Now the app will not work being brought up from running in the background. Every time I want to open the app, I have to force close it and reopen it just to login. How did this banking app get so bad? TwinStar user for over a decade. Was way better years ago. This app has managed to get worse over time. Way worse. Why the backtracking on card lock option? Most banks are telling everyone how they have the debit card lock feature while peak took it away? And why can the app not reliably work in real time to show proper available balance? Used to work great. How does it keep getting worse over time and not better??? Maybe it’s time for a change in backend I.T. design and management? Something isn’t working… Hope this gets addressed and things start improving. And stop getting worse. Thank you.

### 1/5 — So confuse

*2026-06-23, version 3.0.260300*

Feels like an app form 1950 so old and confuse bad app

### 1/5 — Banking

*2026-06-23, version 3.0.260300*

Absolute terrible bank any late payments on anything they lock your account up until it’s paid won’t let you access your money don’t bank here.

### 1/5 — Zelle features doesn’t work!

*2026-06-23, version 3.0.260300*

Good app but Zelle doesn’t work I can even send my wife money! No way to get help when needed!
Many frustrating issues with this app including having to re enter my 
Face login option too many time Twinstar didn’t have so many problems

### 1/5 — I’d go to a different Credit Union! I’ve been so frustrated with the merger and the new app!

*2026-06-18, version 3.0.260300*

Go somewhere else!

### 1/5 — Could be better!

*2026-06-12, version 3.0.260300*

Convoluted! Old app was easier until Twin Star merge!

### 1/5 — Horrible

*2026-06-12, version 3.0.260300*

This is the worst app I’ve ever used. I connected my bank account as it asked but it just loads when I try and pay. You can’t put in a debit card to pay as a second option. It is horrible! I still can’t use it, and have to call in every month to pay.

### 1/5 — Buns

*2026-06-09, version 3.0.260300*

It’s slow and laggy/delayed

## Most praised reviews (10 highest-rated)

### 5/5 — Great layout

*2026-08-19, version 3.0.260300*

Easy navigation.

### 5/5 — Easy

*2026-08-13, version 3.0.260300*

Convenient

### 5/5 — Works Well

*2026-08-13, version 3.0.260300*

Simple and easy to use!!

### 5/5 — So Easy

*2026-08-09, version 3.0.260300*

I can do anything, quickly.

### 5/5 — Very good

*2026-08-02, version 3.0.260300*

Good. Simple interface and easy to use.

### 5/5 — Smooth transition

*2026-07-24, version 3.0.260300*

The app was easy to install and set up, and kept all the features I used in the Twin Star app.

### 5/5 — Great Srrvice

*2026-07-23, version 3.0.260300*

Easy to use

### 5/5 — Excelente

*2026-07-18, version 3.0.260300*

Súper excelente👍🏾

### 5/5 — Easy to use app

*2026-07-13, version 3.0.260300*

A very nice app to navigate, simple to use.

### 5/5 — Bill pay and direct deposit

*2026-07-13, version 3.0.260300*

Appreciate this    when home bound!!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
