# Peak Pharmacy by Healthera — user reviews

> 13 indexed App Store user reviews of Peak Pharmacy by Healthera by HEALTHERA LTD.

- Source: https://appshunter.io/ios/app/peak-pharmacy-by-healthera/id1586802957/reviews
- App overview in markdown: https://appshunter.io/ios/app/peak-pharmacy-by-healthera/id1586802957.md

## Most critical reviews (10 lowest-rated)

### 1/5 — Peak Pharmacy App

*2026-03-22*

This app keeps reverting to the incorrect patient. My partner doesn’t have email so I order his prescriptions online and everytime it reverts to my name & doctors surgery instead of his. Fed up with it now

### 1/5 — Utter rubbish

*2025-04-14*

Seriously! Had an email regarding the issues with this app so I replied to the email with the relevant information and now Healthera claim they haven’t heard from me. Is there any wonder the app is so awful when the customer service is worse than useless. Just to add I’ve tried the email support and that doesn’t exist, it just gets worse.

### 1/5 — Poor

*2025-03-10, version 14.2.11*

Sorry but the app doesn’t recognise the pharmacy I use which I find bizarre

### 1/5 — Won’t work from the start

*2024-11-20*

Just tried to register 
Says email link to verification already used 
Just utter utter trash 
The same as what level of service I expect from peak pharmacy  
Chemists rubbish.  It’s no surprise that app is too 
I’ll go elsewhere

### 1/5 — Does not work!

*2024-02-27*

Set everything up and scheduled my prescriptions and after 2 weeks no one at the pharmacy knows where the order is or how to get it through the system! Going back to using the NHS app.

### 1/5 — Awful

*2023-04-27*

From the moment I registered I was bombarded by relentless messages telling me I hadn’t ordered a repeat prescription yet. It wasn’t due!  

Then they repeatedly asked me why I hadn’t ordered. Was there anything they could do to help?  Did I know that the app was useful for so many other things?  

The one thing I wanted was to be notified when my prescription was ready to be collected at the pharmacy and that’s the one thing they didn’t tell me, but it was the main benefit to me of registering to save going to the pharmacy only to be told it wasn’t ready.   

Not for me. I’ve deleted the app and will order through NHS app or my surgery app as I did previously.

### 5/5 — Highly Recommended

*2026-06-06*

Absolutely amazing staff that will do their best to help. Will continue to keep as my local pharmacy.

### 5/5 — Prescription

*2025-05-13*

It is a lot easier to get my order and I also help my wife with hers

### 5/5 — Failure

*2025-03-17*

I’ve had this app for about a year now, and only ONE time has it actually worked

### 5/5 — Difficult to use

*2024-12-05*

We never know when the order has been received and ready

## Most praised reviews (3 highest-rated)

### 5/5 — So much easier

*2023-12-15*

An easier way to order tablets so I don’t forget when they need ordering

### 5/5 — Reprat prescriptions.

*2023-01-12*

The app fails to take account of ‘Batch’ prescriptions and every time I order it sends a request to my Doctor wasting their time.

### 5/5 — Repeated prescriptions

*2022-03-25*

So easy and convenient to order prescriptions. I am not savvy with technology but I have to say this one is easy.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*