# PeatsAudio — user reviews > 103 indexed App Store user reviews of PeatsAudio by 深圳市星科启创新科技有限公司, rated 2.00/5 from 118 ratings. - Source: https://appshunter.io/ios/app/peatsaudio/id6456750690/reviews - App overview in markdown: https://appshunter.io/ios/app/peatsaudio/id6456750690.md - Rating breakdown: 5★ 19 · 4★ 4 · 3★ 9 · 2★ 12 · 1★ 74 ## What do users think of PeatsAudio? Overall sentiment: negative **Pros** - 🎚️ Equalizer customization options - 🔧 Firmware update functionality - 📱 Device control and adjustment features - ⚡ Works well when functioning properly - 🎵 Sound quality of hardware itself **Cons** - 🐛 Frequent crashes and freezes - 🔐 Mandatory account registration required - 🌐 Requires internet connection to function - ⏱️ Slow and unresponsive UI - 🔄 Constant re-login requirement - ❌ Device connection detection failures - 🎨 Unpolished and inconsistent interface - ⚠️ Keyboard covers mandatory buttons on iOS - 🔌 Bluetooth connectivity issues - 📊 Poor accessibility features - 🚫 Incompatibility with custom device names - 💾 Settings not persisting between sessions - 🔍 Broken device search/find function **Commonly reported bugs** - Registration screen blocks keyboard input - App crashes on login screen - Device not recognized despite Bluetooth connection - Pass-through option disappears after brief visibility - Activation code requested before email submission - Send code button non-functional - Network error messages in offline areas - Stuck in scanning/pairing loop - Firmware update fails to download or install - EQ settings disabled when Dynamic EQ enabled - App crashes after recent updates - Single earbud connection issues - Device shows as unsupported despite being compatible - Audio ducking when adjusting EQ - Slow GUI response to user actions - Terms and conditions not displayed but required to accept - App requires upgrade prompt loops - Custom EQ settings lost after closing app - Dual connection button hidden with larger text sizes **Most requested features** - Offline functionality support - Persistent login (remember user) - Better accessibility for screen readers - Battery percentage display - Account deletion option in new app - LDAC codec support activation - Improved UI/UX design and polish - Support for older/legacy earbud models - Simplified registration process ## Newest reviews (19 of 103) ### 3/5 — I can’t login anymore *2026-06-28, version 1.39* I’ve try to login but I just stuck with the login screen, please fix it ### 2/5 — Please fix the app *2026-04-27, version 1.38* The app feels like it’s only half way there. Please spend more time fixing the app. ### 1/5 — Can’t go lower! *2026-03-12, version 1.37* Absolutely will not send a verification code. Times out every time! Ended up using soundpeats app that I understand is better anyway. I like the earbuds but this app is True 100% POS! ### 1/5 — Disappearing options *2026-03-06* For some reason, pass through is only visible for a second not accessible anymore, glitch only had for a month. Worked fine up till now. ### 1/5 — Unable to create a login… *2026-03-03, version 1.37* App requires an activation code during signup process. It’s weird because this occurs before you even submit your email address, so how does it know where to send the code to? Despite having all the information entered, the button to send the code isn’t functional. Exiting out of the app and restarted it constantly tells me something about a network error. I’m throwing in the towel on this one. The headphones still sound great without the app. ### 2/5 — Plz make this app work offline properly *2026-03-01, version 1.37* Its buggy and glitchy. Needs network to work properly. And why do you guys not update your earbuds. It’s been some time when i bought air5 pro+ and no firmware updates been made to fix bugs and needed enhancement. ### 3/5 — Gets the job done *2026-02-16, version 1.37* The app gets the job done but feels very unpolished and inconsistent. You can tune the eq and adjust controls and everything, but it’s not a very smooth experience. Needs some refinement. ### 1/5 — Good hardware, TERRIBLE app *2026-01-15, version 1.37* 1. You need to register for an account to use equalizer (wth?) 2. App isn’t even sure if the buds are connected or not, or stuck in scanning phase, or just give you nonsensical pop up about network error - especially in the area with no internet connection 3. Lost headphones search function seems nice right? Oh, don’t bother, it’s straight up junk ### 1/5 — Only bugs *2025-12-31, version 1.36* When I try to update Soundpeats clear it doesn’t proceed. Soundpeats audio app is slightly better. ### 1/5 — App is very rough to use *2025-12-22, version 1.36* On every launch have to agree to license agreement, extremely unresponsive to use. For some reason the audio ducks when tweaking EQ with the H3? Any action takes a few seconds to reflect on the gui and headphones, app takes a long time to launch. It barely works.. ### 1/5 — Recent bug *2025-12-19, version 1.36* Both pairs of pop clips I have, started losing connection to one bud recently then randomly reconnecting to it. Running iOS 26.2 on iPhone 14pro with latest app. Still an issue even after attempting firmware updates which refused to download or install then on app update said I was running the latest firmware. Both pairs have done firmware updates successfully in the past, were named correctly and have worked great for ages with super reliable Bluetooth connection previously. ### 4/5 — You need supported devices *2025-12-01, version 1.34* There’s nothing wrong with the app. gives access to more features and works fine. Just make sure your earbuds are supported by it in the first place, unlike other people on here. ### 2/5 — useless app without internet *2025-11-19, version 1.31* This app need to work offline why this app is useless without Internet is shows request filed please fix this issue ### 1/5 — ⚠️Is this just a second scam??⚠️ *2025-11-18, version 1.31* Seriously, AGAIN?!how can an app be this entirely non-functional for an actual purchased (& not cheap) physical product? Its basically just a fake facade that bricks once it gathers your data & email. It honestly makes the product itself seem unsafe with the implications about the company behind it. Hopefully people are leaving Amazon reviews with security warnings to match the flood of angry app reviews here, I certainly wish I wouldve known about this before purchasing, to avoid the entire company. This is just bizarrely unusual behavior from any legitimate tech company, not a good sign, buyer beware ‼️⚠️ ### 1/5 — Okay *2025-11-08, version 1.30* This works okay but I feel like soundpeats is much much better than this app. Like every other brand that are mostly less popular have a much better app Edit: now it wants me. To use the new app for my air 5 but the new app doesn’t have them so just nothing works for them cool ### 1/5 — Terrible in every way *2025-11-08, version 1.30* Sadly there is -5 stars you can review for this app. I am really not sure what they supposedly fixed. But having to agree to terms logging in every time you open the app. Unable to locate your headphones even though it’s connected. Is not really giving you the best confidence in this organisation. Maybe invest in some time in reviewing your customers feedback and stop confusing people with all the other versions you have that are not the one you want them to use and remove them and build this app from the ground up. I am sure that there is many of your competitors you can review their UX experience and fix yours. ### 3/5 — Doesn't like custom device names *2025-11-04, version 1.29* The app works when it works, but it does not detect devices that have been given custom names (Settings > Bluetooth > My Devices > ℹ️), saying that they are "not made by SoundPEATS". ### 3/5 — Okay *2025-11-01* This works okay but I feel like soundpeats is much much better than this app. Like every other brand that are mostly less popular have a much better app ### 1/5 — app is trash *2025-10-20, version 1.29* app doesn’t work at all . shows couldn’t connect with the buds every time. or its a ios version problem i am currently in ios 15.8 this might be the issue idk ## Most critical reviews (10 lowest-rated) ### 1/5 — Cant send verification code *2026-08-15, version 1.40* The app won’t send me a verification code to create my acount very dissapoiting ### 1/5 — Stop asking for location!! *2026-07-27, version 1.39* I like Soundpeats as an affordable off-brand for beater earbuds that are reliable. You can toss them in a gym bag, leave them laying around, and they just work. And back in the day, they were the only off-brand to implement “game mode” that minimized lag when listening to game play and tv! What I don’t like is this app working exactly ONE time before sending me constant (and I mean CONSTANT) “friendly reminders” that my location isn’t activated. In a shocking coincidence—even though the app claims not to collect data—all the equalizers and preset sound features no longer appeared once they realized that I wasn’t going to turn on “location”. Well, Soundpeats, you’re not getting “location”; you don’t need it, and it shouldn’t matter to you. What SHOULD matter is that you’re turning off core customers with this overly invasive and obnoxious request for location on a pair of earbuds. ### 1/5 — Garbage app *2026-07-13, version 1.39* The app just swirls indefinitely saying device sound, connecting but never actually connects. I’ve tried deleting the app and re-pairing the headphones. Makes no difference. ### 1/5 — Does Not Work *2026-06-30, version 1.39* Will not find my q40 device. Other app does not work either. This is stupid. ### 1/5 — Utterly malfunctional *2026-06-14, version 1.39* DO NOT DOWNLOAD THIS IF YOU BOUGHT THE HEADPHONES. DOESNT WORK. ### 1/5 — The app is holding you back *2026-06-11, version 1.39* I actually do really like these headphones… but this is easily, by far, the worst audio/headphone app I’ve ever used. The “find my” feature may as well not exist since it disconnects from the app frequently and you can’t reconnect without opening the case. What even is the point? Genuinely could be a player in the headphone market if this app was anything near usable because the headphones are actually very good especially for their price. But this app, man… ### 1/5 — UTTER GARBAGE *2026-05-16, version 1.39* A waste of time and download from a ILLITERATE audio company that are TONE DEAF and can’t write a sentence let alone write an app that works. Save your self the headache and hassle DON’T write to them cause they don’t understand English and cannot write a basic sentence let alone an application that works, God forbid !!! ### 1/5 — Useless. Does not work *2026-04-28, version 1.38* Worked somewhat before the update 2 days ago. After the update app totally stopped functioning- it keeps searching for the device and cannot detect it, you see nothing but continuous search animation on the screen. Useless garbage ### 1/5 — Atrocious App *2026-04-27, version 1.38* The buds themselves are good, but the app is the worst ever. Make sure you set it up the way you want it when you first connect to the app. After that, I can’t get the app to open and make adjustments. ### 1/5 — App still doesn’t work *2026-04-26, version 1.38* App is terrible,, won’t connect with h3 or fix problems. No response from soundpeats ## Most praised reviews (10 highest-rated) ### 5/5 — Ignore the past reviews, this app is good and easy to use. Work great on iphone 17 pro *2025-12-17, version 1.36* No issues ### 5/5 — Good *2025-10-18, version 1.29* It works fine ### 5/5 — hi *2025-08-05, version 1.26* i can connect my earphones now, the app is very easy and good to use. just a little effort in the theme though, texts are a little hard to see ### 5/5 — Can’t connect them after a few hours *2025-07-18, version 1.25* The app is so annoying to use and you need to connect the dumb ear buds every time you go on the app it’s so annoying ### 5/5 — Review *2025-07-16, version 1.25* Muy buen interface ### 5/5 — Works fine *2025-05-23, version 1.24* The only problem that’s wrong with the app is that it takes a while to connect to the device. That’s about it. ### 5/5 — Working *2025-05-06, version 1.22* It used to crash but now working perfectly, thank’s for the team to quickly interracting with users ### 5/5 — Нормальное приложение *2025-05-01, version 1.21* Для работы с наушниками данной фирмы вполне удобное приложение ### 5/5 — Great app! *2024-12-28, version 1.15* The app works fine, my Breezy’s connected first time and I was able to upgrade the firmware and tweek the graphic equaliser. Can’t understand why there’s so many 1 star ratings…. ### 5/5 — Works perfect *2024-12-24, version 1.15* Other reviewers are slow in the head --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*