# Pebblebee — user reviews > 20 indexed App Store user reviews of Pebblebee by PebbleBee LLC, rated 4.90/5 from 143 ratings. - Source: https://appshunter.io/ios/app/pebblebee/id6739783037/reviews - App overview in markdown: https://appshunter.io/ios/app/pebblebee/id6739783037.md - Rating breakdown: 5★ 129 · 4★ 11 · 3★ 1 · 2★ 0 · 1★ 2 ## Most critical reviews (10 lowest-rated) ### 1/5 — Won’t work *2026-05-08* I can’t figure out how to connect it. Won’t go into pairing mode, been charging it for 5 hrs and it’s been lighting up like it’s charging. **Developer response:** Hello PhillyCheeseSteak 333, We apologize for the inconvenience this has caused. If you could reach out to support@pebblebee.com we can get more detailed information and assist you better. I'm sure our team can get you up and running quickly. Thank you, Pebblebee Team ### 1/5 — 1 star — unusable, won’t connect, support unresponsive *2026-03-05, version 2.2.0* Pebblebee Card (Card 5) is unusable for me because it will not connect / stay connected to my iPhone (iPhone 17 Pro Max, iOS 26.2.1). I tried pairing many times and followed troubleshooting steps. Support replied once and it did not work. I am still waiting for replies to two further support requests. After my 1-star review, I immediately received an automated “thank you” message with a time-limited 20% coupon. I don’t want a coupon. I want a/refund. ### 1/5 — Not connecting *2026-01-26* I have 5 devices. The old app stopped working. I downloaded the new one. No connectivity. I am done with Pebblebe. **Developer response:** The old app will work if you have legacy Pebblebee devices. Please reach out to support@pebblebee.com so they can assist you with the older app. Take care, ### 1/5 — Bad *2026-01-25* Doesn’t work at all **Developer response:** Hi there, sorry about that. Please make sure you have the latest Pebblebee app version. You may need to refresh the app. If you are still having issues please reach out to support@pebblebee.com. We can get you up and running again! ### 1/5 — Let’s be honest *2026-01-17* We have to be honest about this product. Within about a week or so it’s possible that you will no longer be able to locate your phone from the Pebblebee 5 card. At least that’s my experience. I would love to hear from other owners on this. After I set up the cards for my iPhone and my wife’s Pixel 8, I tested that I could call the phones from the cards, and they both worked. One week later, we can still locate our wallets from our phones, but not cannot locate our phones from our wallets. This reminds me of other trackers that I used eight years ago. They work for a while, then stop working. It appears the reliability has not changed, only the form factor. To my knowledge, the Apple AirTags are still the only product that actually work reliably all the time. Tech-support will tell you to reinstall the cards, but what is the point of that if they just fail within a few days or a week of configuration? They certainly won’t work during a time of critical need, which is the point isn’t it? **Developer response:** Hello there, We appreciate your feedback regarding the phone finder feature. Please make sure that you have the latest Pebblebee app version. If you reinstalled the cards and are still having the problem, please let us know. We are happy to continue to assist you. Thank you! ### 1/5 — No devices *2026-01-15* No devices listed even though I have many connected. Bad bug on this one **Developer response:** Hi there, sorry about that. Please make sure you have the latest Pebblebee app version. You may need to refresh the app. If you are still having issues please reach out to support@pebblebee.com. We can get you up and running again! ### 1/5 — Nothing connects — says needs new firmware *2026-01-07* Tried all the trouble shooting steps. Garbage. **Developer response:** Hello CelloJoeMusic, we are sorry to hear of your experience. Can you please reach out to support@pebblebee.com so we can assist you better? Thank you! ### 1/5 — Simply Doesn’t Work *2025-12-13* I’m sticking with Apple AirTags because Pebblebee simply doesn’t work. The app can’t locate any of the devices I purchased. Too bad. I had high hopes. **Developer response:** Hello there, Thank you for your feedback. The Pebblebee app is not meant to track devices it is used as a companion app to Apple Find My. You track your devices in Apple Find My app and then you can use the Pebblebee app for phone finder, alert for clip, and firmware update features. Please reach out to support@pebblebee.com if you have further questions and they can assist you better. ### 1/5 — Maddening Nightmare Of Wasted Un Paid Time. (Mine) Problematic Apps *2025-07-09* Right out of the box. I set my two Gps up no issues.. This company use’s 2 apps for 7-9 gps products and it’s problematic for the user. I deleted my information and the old app as it’s not needed. Disaster strikes all the set up I did in the new app was now deleted. Now, every time I try and relink my 2 Gps. I get an Opps Device claiming failed. Now my two new Gps devices will not link back up. I reset both devices. Still no luck. By having one outdated app and one new app you are causing problems for all your customers as you take note here. It causes confusion and wastes time. Time, you get paid for however your customer’s do not. I will be returning both units instead of wasting more time on a product that now is simply problematic and maddening ❗️ **Developer response:** Thank you for sharing your experience — we’re genuinely sorry to hear how frustrating this has been. This is not the seamless setup we want any of our customers to go through. You’re right — we recently transitioned from our original app to a new universal platform that supports both Apple and Google Find My networks, and we understand that having two apps during this transition can cause confusion. We’re actively working to streamline the experience and improve clarity around which app is needed for which product. If you’re open to giving it another shot, our support team is ready to help at support@pebblebee.com or via live chat. We appreciate your feedback — it helps us get better. ### 1/5 — It ask me for a QR code to add a link but there is no QR code on my pebblebee card *2025-02-02* Can’t use the app at all **Developer response:** Hello there, we apologize for any confusion. If you have the Pebblebee card you will need to use the PB Tracking app which supports all our bluetooth tracking devices. This new Pebblebee app is for our new Link Labels which will be released soon. Take care. ## Most praised reviews (10 highest-rated) ### 5/5 — Peace of mind *2026-08-08* Love the compact, reliable tracking capability and the ability to (ahem) find my phone. Would recommend an obvious and easy link to a quick list of the various press sequences—easy to forget and not easily found on app. **Developer response:** Hello! Thanks so much for taking the time to share your feedback and suggestion! We're happy to hear about your positive experience and we'll definitely start working on that "press-sequences" article! Happy Tracking! The Pebblebee Team. ### 5/5 — I feel safer *2026-07-05* It’s gotten me out of a few bad situations. This has worked very well for me **Developer response:** Hello, thank you so much for sharing this review. Our main goal as a company is exactly this: to help others feel safer. We're glad to hear about this positive experience and we hope the Pebblebee app keeps being helpful for you! Kind regards, The Pebblebee Team. ### 5/5 — Works great! *2026-07-03* Pebblebee tracking device/app is amazing! Anytime I lose sight of my Phone I can rely on it to locate where it is! **Developer response:** Hello and thank you for taking the time to share your positive experience with the Pebblebee app! We're glad to hear that you're happy with the Phone Finder, it is indeed a very helpful feature! We hope you keep enjoying your Pebblebee experience. Kind regards, The Pebblebee Team. ### 5/5 — App refuses to connect to device *2026-07-02* Connected the pebble bee clip to the find me app, but when I try to add it to this app, it says I have to connect it to the Find My app. I already did! **Developer response:** Hello, thanks for your feedback and let us apologize for the inconvenience. Our team has been investigating this report and they've been able to reproduce the issue. The fix will be released today, please contact our support team at support@pebblebee.com so they can guide you through it! Kind regards. ### 5/5 — Pebblebee for the win *2026-05-04* These devices are amazing, I can’t tell you how many times they have saved me from losing my keys, wallet, etc. I have also just purchased the Halo from pebblebee and will be giving one to every person in my family. Such an amazing safety device!!! **Developer response:** Thank you so much for your 5 star review of our products! We appreciate you taking the time to provide your feedback and we hope that you enjoy all your devices and your new Halo's. Best regards, Pebblebee Team ### 5/5 — Reinvented brand *2026-04-22* I love using my pebblebees, specially when I travel. The app is convenient for keeping them up to date and a few extra features like phone finder and Alert which comes very handy to use with my family. Great product! **Developer response:** Hi Nico, Thank you so much for your five star review! We appreciate you taking the time to review our app and products. We are happy to hear your devices are working great for you and the family! Take care. ### 5/5 — Rechargeable, loudest, brightest and works very very well *2026-02-16* I’ve been extremely happy with these devices. Best product I’ve had in years. **Developer response:** We're thrilled to hear this! Thank you for the review and hope you enjoy your Pebblebees! ### 3/5 — No issues for over a year *2026-02-13* I have had a Pebblebee Card Universal for over a year now in my wallet. I have had zero issues with the app, Find My iPhone, or the card and tracking it. I do think that the app could have some more and better functionality and it would be nice if the card had close tracking like AirPods for instance. I wish I knew why all of the other people in these reviews have had such bad issues. Also, the tracking on this card is better than my brand new AirPods which is quite nice. This is definitely only with the money if you have some extra cash or need to use up an Amazon gift card like I did. **Developer response:** Hello Michael, Thank you for your detailed review of our products. We appreciate your time. This app is a companion app for the Apple Find My app. The Apple Find My app is where you go to buzz and see location updates for your device. If you have further questions or feedback please reach out to suppor@pebblebee.com. Thank you! ### 2/5 — Not connecting *2025-12-13* Older app was better than this latest new app that can’t connect, it says item already claimed and is very frustrating when trying multiple times. Please advise **Developer response:** Hi there, we apologize for the inconvenience. Please reach out to support@pebblebee.com so we can assist you better. They will take care of you! Warm regards. ### 2/5 — Not able to update clip through the app. *2025-08-03, version 1.3.2* When I attempt to update my Pebblebee unit using this app, I do manage to connect my unit to my phone via Bluetooth, but the screen then gets stuck checking the Pebblebee servers for a software update. I can’t get past that point. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*